Logistics act as liaison and facilitators for the Sales Department and the company's third-party logistics provider (out-sourcing), committed to provide end-process services to customers in collaboration with the OS and CS.
Key Roles and Responsibilities
ยท Must be able to work as part of a team in a fast-paced environment, communicating effectively with other operational departments and customers
ยท You must be organized and logical, willing to adapt quickly to changing policies and procedures.
ยท Must ensure that quality assurance checks are completed and maintained.
ยท You are required to assist sales/customers with delivery arrangement and costing to improve transportation routes.
ยท Responsible for monitoring deliveries, ensuring customer satisfaction and able to efficiently solve problems relating to sales and transportation of goods in both local and overseas locations.
Job function:
1 Incoming Operations Supports
1.1 Incoming Cargo Survey (Sea & Air)
1.2 Damaged Goods Inspection and Claim
1.3 Import Shipment Control (arriving entry & Coordination)
1.4 Import Forwarder/Freight/Cost management & arrangement
1.5 Stock Transfer Handling
2 Outgoing Operations Supports
2.1 Local Delivery Control & cost management
2.2 Monitoring of urgent shipments
2.3 Export Forwarder/ Freight /Cost management & arrangement
2.4 Export Shipment Control/Booking/Export Clearance
2.5 Shipped Entry: Investigate & check unshipped orders
3 Warehouse Operations Supports
3.1 Daily Operation Supports with outsourced party
3.2 Sales Return & Stock corrections verifications & executions
3.3 W/H Packing Material: Pallets, Boxes, Tapes etc.
3.4 Inventory / Stock Take/Non-Move Stock control
3.5 Customer logistics requirement
4 Logistic Cost
4.1 Vet Warehouse & Delivery Cost
4.2 Vet airway bills & permits from forwarders
4.3 Order & cost analysis of WH printing & stationery & forms
5 Cargo Damage Management
5.1 Survey & investigate incidents
5.2 Insurance claim cooperation
5.3 Assist in Rejection & replacement of cargo
Qualifications &/or Years of related Experiences
* Degree or diploma in logistics/ operations management or related fields
* Relevant experience in inventory planning, use of warehouse management
Other Necessary Skills
* Knowledge in MS Office โ Excel is a must, warehouse transactional processes (eg VMI, Marine Insurance)
* Well versed with various Export norms and should have a full understanding of documentation & export procedures
* Sound operational knowledge and a hands-on-person
* Possess leadership qualities with strong problem resolution and negotiation skills
* Able to communicate effectively and relate with people of different levels
* Able to perform management presentation, reports, and good knowledge of all MS applications
* Organized and with good business acumen
* Remuneration commensurate with qualifications & experience