The Senior Business Development Associate is responsible for new business acquisition, and onboarding of merchants.

He/She will be responsible for generating, qualifying, nurturing and closing potential leads for the various services that Ninja Van Singapore provides. During the onboarding period, the incumbent will also be expected to resolve all issues that may arise from client’s unfamiliarity of our services.

Responsibilities

• New Business Acquisition
• Schedule meetings with potential prospects to understand service requirements of clients
• Acquire new clients to increase country revenue
• Pitch operational requests to internal stakeholders to help meet clients’ requirements and SLAs
• Prepare sales proposals, presentation decks, profitability analysis and contract documents
• Compliance to sales process and legal compliance
• Educate clients on the basic requirements of Ninja Van’s service
• Lead Generation and Qualification
• Creatively seek and reach out to key decision makers of potential leads
• Respond to and qualify inbound leads in a timely manner
• Import and maintain data of leads in Salesforce CRM
• Ensure that clients’ business is a good fit for Ninja Van
• Account Management
• Build and maintain positive working relationships and strong rapport with accounts for high account retention and client satisfaction
• Identify ways to increase sales revenue and wallet shares with existing accounts
• Monitor and ensure promised delivery SLAs are met
• Stakeholder Management
• Collaborate with external and internal operations teams to ensure required resources and operational support is available to them and their team

Requirements

• 2 - 5 years of experience in a business development and client-facing role
• Diploma in any field or higher, Degree preferred
• Experienced in sales negotiation, analysing pricing strategies and solutioning
• Experience with end-to-end sales pipeline management and closing large, strategic deals
• Manage enquiries and complaints with tact and professionalism
• Good team player with ability to interact with all levels
• Proactive, curious and entrepreneurial
• Proficiency in Microsoft Office suite

Peircetree EA Pte Ltd is a cross-border service organization with plenty of exciting side businesses in the business and relocation consultancy, import/export, F&B, and retail industry.

Headquartered in Singapore with its’ subsidiaries in South Korea, Thailand, Hong Kong, and Philippines, customer satisfaction is our top priority to support individuals and other companies in the South East Asian region to reach their individual and business needs.

As a part time logistics assistant, you will be assisting the company to liaise primarily between suppliers and freight forwarding companies in Singapore and Philippines to ensure smooth export deliveries. Your job scope include;

• Doing data entry and assisting to update reports (when necessary)
• Assisting to order stock from suppliers, organizing for delivery dates and be present to receive deliveries
• Inspecting stock upon delivery, sorting, packing, arranging, and labeling stock and cargo boxes for export delivery
• Assisting to liaise with freight forwarding companies for collection and be present to handover items for export during collection.
• Follow up on status of shipment arrangement until smooth delivery to final destination (Philippines).
• Assist to keep track of shipment documents, invoices, receipts for Finance team's reconciliation.
• Helping to upkeep office housekeeping, stationeries, office equipment stock.
• Welcome and greet clients should they visit the office.
• General ad hoc duties as assigned.

Job requirements:

• Permanent part time position
• Singaporeans or PR only
• Female preferred due to primary female working environment
• Ability to speak Malay
• Minimum ‘O’ levels or NITEC
• Fresh graduates welcome
• Ability to use Microsoft Excel, and word
• You will be required to work on your own devices such as laptop and mobile phone
• Comfortable with manual/physical duties (no heavy lifting required)
• Committed and positive work attitude, good team player and willing to learn.
• Able to work under pressure and perform OT when required
• Able to commence work immediately or on short notice

Schedule:

• 3 days a week between Mondays to Fridays to be rotated with another part timer.
• 5hours per day between 10am to 6pm.
• OT may be required depending on delivery and freight forwarders' schedule.

Salary:

• $20 per hour
• CPF will be provided by the company

Office Location:

• Bukit Batok

We are looking for a highly organized and detail-oriented Logistics & Sales Admin Executive to join our team. The ideal candidate will possess strong problem-solving and communication skills, essential for efficiently managing logistics and supply chain operations. Proficiency in technology and a solid understanding of industry regulations will be key in ensuring timely, cost-effective, and compliant logistics processes.

TALENT PROFILE

· Strong problem-solving, planning, and analytical abilities.

· Knowledge of regulatory compliance standards and best practices in logistics and supply chain management is an advantage.

· Proficiency in Microsoft Office; experience with logistics and inventory management systems or enterprise-wide platforms such as SAP or MS Dynamics 365 is highly desirable.

· A minimum of 2-5 years of experience in logistics administration, supply chain management, or a related field with MNCs or SMEs in Singapore

· Possess a Diploma or Bachelor’s Degree in logistics, supply chain management, business administration, or equivalent from recognized institutions

ROLES & RESPONSIBILITIES

· Coordinate and liaise with principals, suppliers, customers, and logistics providers to ensure smooth operations.

· Prepare, process, and handle Tradenet permit declarations for the import and export of shipments.

· Oversee and track orders to ensure timely deliveries and monitor inventory levels as directed by management.

· Compile and manage customers’ storage or usage licenses for Dangerous Goods (DG) cargo in accordance with NEA’s requirements.

· Activate Purchase Orders (POs) based on customer requirements, ensuring alignment with inventory levels at the warehouse.

· Monitor customer forecasts and usage, submitting periodic consumption reports to selected customers

. Perform additional duties and responsibilities as assigned by the company.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Job Scope:

1）Handle daily external / internal enquiries on Genset, Spare Part & After Sales issues

- Liaise with supplier, prepare purchase orders

- Liaise with customer, prepare quotations, order confirmations, and shipping documents

- Liaise with forwarder for shipment arrangement

- Handles whole procurement and Sales process till order completion

- Experience with export documents, L/C, custom clearance is a plus

2）Analyzing and forecasting the usage of Spare Parts

3）Monitor payments, book-keeping of sales data and report

4）Process Monthly closing and periodic report

5) Occassion Travel

Assist supervision in data entry and general office work

Requirements

(Education/ Work experience/ Skills/ Abilities)

Requirement:

- Candidate must possess at least Diploma in any field.

- Order processing and shipping knowledge required

- Proficient in MS Excel, Word and PowerPoint

- Proficient in Chinese and English

- 1-3 years working experience in related field is preferred

- Self-motivated and good team spirit

Sales Executive

Job Responsibilities:

• Responsible for securing new customers, maintaining and developing new revenue streams from existing accounts.
• 70% hunting new prospects with adequate time split on up selling to existing accounts.
• To generate and transform a minimum of those into profit generating business.
• Issuance of quotations, prepare RFQ, tender Bid, reviewing rates, etc.
• To provide Weekly Sales Progress Report to Management.
• Meet and exceed set Sales Targets in terms of generating revenue and contributing gross profit for the company.
• Maintain CRM (records of customer details / sales visits / sales progress).
• Ability to identify potential customers and register opportunities to provide supply chain solutions leading to revenue for the company.
• Negotiate with the accounts as per price guidelines given, looking to maximize profit margin.
• Follow up on customer communications in a timely and professional manner.
• Work closely with Customer Service and Operations on the execution of customer's quotation.

Qualifications & Job Requirements:

• Diploma/Degree in Marketing, Sales, Business Administration and Management or in a discipline related to Logistics & Supply Chain Management.
• Preferably with sales experience (2-3 years) in 3rd Party Logistics & distribution and / or Freight forwarding (Especially B2C / B2B2C / Small Parcel) and / or e-commerce Industry.
• Acute sense of hunting and developing new sales opportunities.
• Possess excellent communication skills in order to convey distribution services information clearly to both potential and existing customers.
• Ability to understand customers’ expectations and make value proposition to customers.
• Good proficiency in MS Office skills (Excel, PowerPoint, and Word) is needed in order to make proposal for target client.
• Independent and good motivation for Sales.
• Good in Sales Pitch and Negotiation Skills for new business.
• Excellent Customer Service & Team Player.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

About Role

This is a key position to ensure orgnanization's high service standards and to support a cost-effective logistics network. Candidate's general scope of work includes defining, developing and reporting on logistical efficiency; Proactive strategizing on cost reduction and service improvision; Work closely with logistics service providers to maintain and improve standard of services, and cross-functionally with key stakeholders across the organization as well as the vendor community to improve overall product flow; Assist to develop network models, identifies inefficiencies and implements improvements to current logistics activities.

Responsibilities:

• Ensure continual supply of products and shipment on time in full by managing daily operation/exception
• Red flag any potential risks and propose mitigation solution
• Space planning and monitoring especially during peak shipment season
• Maintain various system records with accurate data in a timely manner
• Prepare, build and analyze various logistics related reports with recommendation for management review and sustainability
• Manage 3PLs and air/ocean carriers to ensure operational performance are in accordance to SOPs and meet KPIs
• Identify cost efficiency opportunities and streamline current operational workflow through analysis of current
• Support global sourcing offices at APAC regions and other internal functional teams at US headquarter
• Train and promote the supply chain/logistics initiatives to wider cross functional teams
• Other ad-hoc duties as assigned

Requirements:

• Degree holder in logistics, supply chain management or business discipline
• At least 6 years of progressive related experiences in logistics/supply chain operations in US/EU buying/sourcing offices
• Good knowledge of export customs procedures for shipments to US
• Self-motivated, able to work independently and under pressure
• Strong project management skills & time management
• Able to multi-task and possess a high level of initiative and integrity
• Resourceful and possesses excellent interpersonal skill, communication, problem solving and analytical skills
• Proficient in Microsoft office with strong focus in Excel (Pivot Table & VLookUp)

*Kindly note that only shortlisted candidates will be notified. Thank you.

Dylan Choo

Rewarding Talents International

EA License: 22S1387

EA Personnel: R2094227

This role is responsible for organizing the operations standards and approach to drive and achieve cost to serve targets, compliance standards. The incumbent will also support commercial solutioning requirements including integration of various services to formulate a customer response. Oftentimes the customer solutioning is triggered by a formal customer request. It is responsible for ensuring strict compliance to process standards to ensure service texture consistency across Asia. Role will deliver continuous improvement on processes to meet business and efficiency requirements, ensuring process stability and capability. The incumbent will work with operating regions to deliver compliance to operational KPI's that meet industry and customer requirements.

Process Engineering & Performance Management
- Manage, reengineer and enhance operations processes for all LOBs, ensuring standardization as appropriate, stability and capability versus market demands. Design, re-Engineer and deploy OTC process and seamlessly links the FLO to the GBS across all functions.
- Ensure strict compliance to process standards to ensure service texture consistency. This includes the development of an operational organization which will support our standard process.
- Continuously enhance processes to meet business and efficiency requirements. This includes performing ad-hoc reviews and audits of standard operating procedures to streamline and automate operations.
- Deployment of relevant operational KPI’s that ensures high level of service delivery. Work with regional and key account owners to define Service level commitments that is clearly linked to our cost to serve. Any exceptions will need commercial and operational leadership approvals to ensure relevant are costs or approved.

Operations Excellence & Management
- Develop and maintain systems to establish standards and measurements relating to activities and products to instill a performance-based measurement culture.
- Develop quality data sources and conduct statistical quality control.
- Deal with non-compliance cases timely and reduce the impact to business.
- Vendor management and build strong relationships with the vendors. Conduct routine audits on quality of vendors’ services provided, ensure alignment with SLA.
- Negotiate for better rates with vendors for APLL group (purchasing power).
- Develop a process to develop internal capability in managing operations.
- Coordinate the Continuous Improvement activities to provide broader business benefits and a centralized focus whilst establishing a common reporting methodology.
- Organize the appointed region’s operations standards and approach to drive and achieve cost to serve targets, compliance standards.
- With Regional Leadership, measure use of resources and ensure high level of productivity to lower cost.
- Drive unit metrics mindset and measure outputs consistently to power cost improvement. Develop and prepare regular statistical reports and monitoring tools on project operation performance – performance reports, productivity reports, costing reports etc.
- Determine operational metrics by studying business models; gathering information; evaluating output requirements and formats.
- Review and interpret operational data to identify operational issues and provide solutions which optimize service levels, efficiency, and overall process flows.
- With Regional teams, support the development on organizational design the meets efficiency and commercial growth objectives.

Solutions Engineering and Commercial Support
- Support the logistics and solutions engineering requirements of commercial pursuit which includes the integration of physical, information and document solutions relevant to complex pursuits.
- Work with other stakeholders on new business & innovation activities to support new service development to enable an aligned approach.

Leadership
- Lead and develop team members to drive and manage transformational change.
- Manage resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment.
- Ability to inspire teams to accomplish objectives.
- Drive thought leadership in scope with intention of improving our product to compete and cost to serve.
- Engage Commercial, Regional Leadership teams, Functional Leads, and external stakeholders to effectively to carry out above responsibilities.
- Lead in the implementation of Greater Asia’s initiatives to achieve regional goals.

Financial
- Support achievement of CM, OI relevant to scope
- Review annual budget and present to Senior Leadership team.
- Meet or exceed budget for the department.
- Monitor weekly operation movement and performance based upon agreed KPIs.

Qualifications

-Degree or equivalent in Business, Logistics, or related field

-Minimum 8-10 years of experience working in multinational corporations; preferably in transportation, freight, supply chain or logistics industry.
-Experience in implementing LEAN and six sigma methodologies.
-At least 5 years of team management experience managing a large team of more than 10; preferably in global transportation.

Responsibilities

• Equipment Installation, Maintenance and Troubleshooting
• Understand and identify mechanical system components e.g. motors, VFDs, conveyor belts and structural fittings
• Assist in installation and replacement of parts when required
• Source for spare parts if required for quick turnaround
• Perform troubleshooting, repair and servicing of equipment when required
• Conduct routine maintenance checks to ensure overall health of machine and system
• Coordinate and work with vendor(s) to rectify major component system failures
• Investigate and identify the root cause of failures and provide solutions to mitigate future occurrences

Requirements:

• Physically Fit
• Have experiences in machines/electrical servicing and repair is preferable

Our client is a 3rd party full-service supplier of logistics and engineering solutions. Currently, our client is seeking for Operations Executive (Senior) to be handling warehouse operation duties.

JOB DIMENSION (SCOPE)

• Supervising warehouse operations, including deployment of operators and equipment, inventory management and reporting function.
• Manage daily operations and ad hoc requests and requirements from customers.
• Month end stock take and reconciliation of inventory.
• Lead, develop and supervise a team of workers to support the activities of the company.
• Ensure strict adherence to workplace safety and health requirements.
• Look for and work on continuous improvement of productivity.

REQUIREMENT

• Min. Diploma and above in Logistics Management or equivalent.
• Experience in managing warehouse / logistics operations such as inventory management, material reconciliation, etc.
• Strong in managing teams and excellent manpower deployment & optimisation skills.
• Excellent supervisory and interpersonal skills are a must.
• IT savviness is expected with good working knowledge in MS Excel.
• Problem solving and analytical skills are necessary.

We are looking for an organized shipping coordinator to be responsible for contacting couriers to provide them with shipping information. The shipping coordinator is also responsible for negotiating courier fees on behalf of clients and tracking shipments.

To be successful as a shipping coordinator, you must have excellent attention to detail. A great shipping coordinator can successfully multitask on a daily basis.

Job Description :

○ Create of job orders and process customers order

○ Coordinate air/sea freight shipment and Transport arrangement

○ Assist our clients and resolve any issues that may occur

○ Handle & prepare Import and Export documentation

○ Process and apply permit declaration

○ Prepare Billing documents for customer

○ General operations duties that may also involve in warehousing

○ Check and negotiate rates with carriers, transporter, etc. and provide quote to customer

○ Undertake any other assignments, which the management may request from time to time

Job requirement :

- Min Diploma in Logistics or any other relevant field.

- 2 - 3 years of experience, preferable in Shipping, Fowarding or Logistic industries

- Customer service oriented and able to work independently

- Proven knowledge of import and export procedures; experience in Tradnet permit application would be advantage

- Willing to work long hours if needed and able to work under pressure in a fast moving environment

- Good communication and interpersonal skill both written and spoken English

- Proficient in PC applications particularly in Microsoft excel and words

Job Scope:

• Process customers’ orders

• Ensure all orders to customers are delivered on time

• Ensure sufficient stocks are available for delivery

• Liaise with Customers regarding delivery schedules

• Coordinate with warehouse for delivery arrangement

Requirements:

• Diploma or A level qualification, fresh graduate is welcome

• Proficient in MS Office

• Proactive, pleasant and keen to learn attitude

• Able start to work immediately

Responsibilities
1. To deliver and collect parcels
2. Complete an allocated number of parcels deliveries/pickups daily.
3. Loading and unloading of goods.
4. Assist in other ad-hoc operational duties when required.

Requirements
1. Physically fit
2. Possess a class 3 licence (P Plates are welcome)
3. Comfortable driving a 10 footer truck

Benefits
1. CPF included
2. Truck Allowance (Able to bring truck home)
3. Medical, Specialist and Dental Insurance
4. Annual Leave
5. Monthly performance-based incentives
6. Progression opportunities available

Overall job objectives:

Responsible for manning trucks by providing timely and efficient delivery services

Main responsibilities:

• Execute timely collection and delivery of goods
• Must handle delivery and pickup documents correctly
• Must be able to check documents and tally with shipments before loading or pickup from customers
• Ensure proper handling of delivery documents (DO)
• Ensure vehicle in good condition by checking vehicle’s road worthiness before use

Job Requirements:

• Class 4 Singapore Driving License
• Familiar with road and landmarks in Singapore
• Possess positive working attitude, responsible and eager to accept new challenges
• Physically fit
• Must be willing to work as a team

Job Description

• Possess a valid class 4/5 Driving Licence and experienced with driving Prime Mover

• Trucking of Empty or Loaded containers

• Trucking Location include PSA port and client’s Yard

• Trucking of Prime Mover according to instructions in Jurong Port and PSA in compliance with respective regulations.

• Follow deliver container schedule within Singapore and Familiar with roads in Singapore

• To perform regular pre-operational checks on vehicle and equipment before operation

• Handle container delivery and collection, shift the container within warehouse and yard.

• Responsible for proper care and maintenance of vehicle and equipment

• To perform any other ad-hoc duties assigned by controller

Job Requirements

• 5.5 days work per week

• Positive attitude and Hardworking

• 1-year experience in driving truck / prime mover

OFFICE HOUR WORKING 9-6PM

MUST HAVE CLASS 4 DRIVING LICENSE

LOGISTICS COMPANY, DELIVERY OF CARGO GOODS.

The Logistics Assistant Manager/Manager in the Pet Industry is responsible for overseeing the daily operations of the warehouse, ensuring efficient and effective management of inventory, logistics, and transportation. This role involves managing key performance indicators (KPIs), driving process improvements, leading a team, and collaborating with internal and external stakeholders to support the overall business objectives. The Warehouse Assistant Manager plays a crucial role in ensuring that all warehouse activities align with the company's standards for safety, quality, and customer satisfaction.

Job Responsibilities:

1. Warehouse Operations Management:

• Oversee all aspects of warehouse operations, including receiving, storing, picking, packing, and shipping of pet products.
• Ensure that all warehouse activities are conducted in compliance with company policies, safety regulations, and industry standards.
• Maintain accurate inventory records, conducting regular cycle counts, and ensuring that inventory discrepancies are promptly investigated and resolved.
• Optimize space utilization within the warehouse to maximize storage efficiency and reduce operational costs.

2. Transport and Logistics Management:

• Manage the transportation of goods to and from the warehouse, ensuring timely and cost-effective delivery of products to customers and other business locations.
• Monitor transport KPIs such as delivery accuracy, on-time performance, and transportation costs, implementing corrective actions as needed.
• Collaborate with logistics providers to negotiate contracts and ensure the best possible service levels.
• Coordinate with the customer service and sales teams to resolve any issues related to delivery schedules, product availability, or transportation.

3. KPI Management:

• Develop, monitor, and report on key performance indicators (KPIs) related to warehouse and transport activities.
• Analyze KPI data to identify trends, inefficiencies, and areas for improvement, implementing strategies to achieve or exceed targets.
• Regularly review and update KPIs to ensure they align with the evolving needs of the business and industry best practices.

4. Process Improvement:

• Continuously evaluate warehouse and transport processes, identifying opportunities for automation, cost reduction, and increased efficiency.
• Lead and support initiatives aimed at improving warehouse operations, including lean manufacturing, Six Sigma, and other process improvement methodologies.
• Implement best practices and innovative solutions to enhance the overall performance of the warehouse.

5. People Management:

• Supervise, train, and develop a team of warehouse staff, including warehouse operatives, supervisors, and drivers.
• Foster a positive and inclusive work environment, promoting teamwork, open communication, and professional growth.
• Conduct regular performance evaluations, providing constructive feedback, and implementing development plans to improve staff performance.
• Ensure that all team members are trained in health and safety protocols and that safety standards are consistently upheld.

6. Stakeholder Management:

• Build and maintain strong relationships with internal stakeholders, including procurement, sales, customer service, and finance teams.
• Serve as the primary point of contact for external stakeholders such as suppliers, logistics partners, and customers.
• Collaborate with cross-functional teams to support the launch of new products, promotional campaigns, and other business initiatives.
• Provide regular updates to senior management on warehouse performance, challenges, and opportunities for improvement.

Job Requirements:

• Bachelor’s degree or Diploma in Supply Chain Management, Logistics, Business Administration, or a related field.
• Minimum of 3-5 years of experience in warehouse management or a similar role, preferably within the pet industry or a related sector.
• Proven experience in managing warehouse operations, transport logistics, and team leadership.
• Strong analytical skills with the ability to interpret KPI data and implement effective strategies.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
• Knowledge of warehouse management systems (WMS) and other relevant software.
• Familiarity with process improvement methodologies such as Lean, Six Sigma, or Kaizen is a plus.
• Ability to work in a fast-paced environment, managing multiple priorities and deadlines.
• Commitment to safety, quality, and customersatisfaction.

Working Conditions:

• This role is based in a warehouse environment.
• The role may involve lifting and moving heavy products, as well as extended periods of standing or walking.
• Flexibility to work shifts, including evenings, weekends, and holidays, as needed.
• 
  
• Work Location: 7 Toh Tuck Link, Singapore 596227

Job Benefits:

• ✅ Career Developement
• ✅ Medical Reimbursement, Health Insurance
• ✅ Long Service Award
• ✅ Staff Purchase Discount
• ✅ Company Uniform Provided
• ✅ Air-conditioned staff lounge
• ✅ Free corporate gym access

⭐️ Interested candidate, you may apply via our career website: https://plc.applyourjobs.com.

Only shortlisted candidates will be notified.

Job Purpose

Support the HRBP in managing the employee lifecycle; attract, develop, engage, separate and plan and other ad hoc items.

Responsibilities

Recruitment & Onboarding

- Support the recruitments and onboarding in the country such as creating

requisitions, posting job ads, screening of resumes, scheduling interviews,

sending offers etc.

- Follow up with respective business leaders/line managers for requisitions

approval (online).

- Close off completed requisitions and ensure new hires details are pushed to

HCM system.

- Support in the implementation of on/off-boarding processes in the country such

as engaging new hires once they are identified (i.e. pre-onboarding).

Total Rewards & Payroll Administration & Governance

- Support HRBP in compensation related matters such as salary increases, staff

retention, annual compensation review, compensation statements etc.

- Back up for processing of payroll; input and maintain payroll

data; check payrolls for accuracy prior to submission; prepare complex manual

payments when required; complete financial reconciliations.

- Manage and coordinate with payroll vendors where required and ensure quality

delivery of services engaged. Engage in annual payroll backup compliance exercise.

- Assist and guide junior colleagues.

Regulatory & Compliance Management

- Backup on HR compliance to regulatory (external) and company's SOPs

(internal) and audits.

- Assist HRBP in the audit processes and ensure all open items are closed out

timely and non-compliances are rectified.

Performance Management & Employee Engagement

- Follow up with line managers and employees on the completion of annual

performance appraisal.

- Respond to queries on performance management and employee engagement

initiatives.

- Coordinate with HRBP to implement employee engagement initiatives and

gather employees' inputs.

Other Ad hoc items

- Working with region HR managers on ad hoc items e.g. collection of data etc

General Education

Bachelor Degree or equivalent level in Business Administration, Human Resources or related fields

General Experience

Experience enables job holder to deal with the majority of situations and to advise or coach others, work under little to no supervision and is self-sufficient and self-starter

Job Description – Head of Logistics

Job Summary

Reporting to the Commercial Director, the Head of Logistics is responsible for the effective management of our end-to-end Logistics chain. This role spans day-to-day issue resolution, the planning, booking, and tracking of inbound shipments across multiple worldwide freight lanes, techno-regulatory compliance, and customs clearance, through warehouse management and local transportation.

Job Scope - The Head of Logistics is responsible for:

Overview

· The effective management of all matters pertaining to Logistics.

· Logistics budgeting and tracking against budget.

· Day to day immediate and effective issue resolution related to Logistics.

· Regular, rigorous review of the end-to-end logistics chain to maximize value creation.

· Building relationships with freight partners worldwide to deliver the best possible value from our supply chain.

· Compliance against SFA regulations relating to importation of food and drink.

· Special growth projects relating to Logistics.

Freight

· Effective shipment planning across circa 20 worldwide freight lanes, both sea and air freight to minimize cost whilst maximizing availability.

· Working carefully with the buying team and freight forwarders to plan and communicate weekly freight schedules.

· All communication with relevant freight forwarders.

· Daily shipment tracking and reporting to the Buying team and Commercial Director.

· Working with freight partners to effectively clear cargo from port.

· Producing and analyzing management information to facilitate good business decisions related to Logistics.

Warehousing and local transportation

· The day-to-day relationship management with all 3rd party logistics partners.

· Performance management of all 3rd party partners against contracted KPIs.

· Regular review of 3rdparty partner KPIs.

· Management of stock takes in the warehouse to an agreed timeline.

· Peak planning with the warehouse.

Techno-Regulatory Compliance and Food Safety

· Management of techno-regulatory compliance, import permits, and customs declarations across all freight lanes to minimize delays and costs.

· Management of SFA inspection booking and associated follow-up.

· Staying completely up to date with relevant techno-regulatory requirements, and informing the Commercial Director and Buying team when alterations will have any impact.

· Managing our Food Safety program as it relates to Logistics, particularly temperature compliance throughout the chain. Regular review and improvement of these standards.

Job Prerequisites

· Embraces the Little Farms’ Culture and Values

· Attitude of continuous improvement

· Fluent in English

· Detail oriented

· Passionate about helping us build a great business

· Proficient with Microsoft Office (i.e. Excel, Word, Outlook)

Job Purpose

This position is responsible to deliver service excellence as committed to customers through development of new process/products/services/systems, on boarding new customers, implementing new systems, leading roll-out of quality initiatives, monitoring regional KPIs, Coordinating RFP with PNL owner.

Responsibilities

- Facilitate to establish documentation and measurement of business process, service development in accordance with customers' requirements.
- Audit KPIs and regional analysis: Conduct various regional analysis to monitor regional operational performance, including KPIs, Profit & Loss by customer, customer report cards.
New Service & Business Implementation
- Lead implementation of new customers, establish process and measurements with operations to ensure fulfilling customer needs.
- Lead the services and new product developments in accordance with customers’ requirements and the regional business planning.
New Information System Development
- Facilitate development and implementation of new technology, system enhancement, automation initiatives to strike for services and productivity improvements.
- Develop problem solving and continuous improvement tools and train country operations on these tools.
- Identify and adopt information technology and automation projects to improve work processes, environment and efficiency.
- Send network alerts to both internal and external stakeholders on any events that impacts to the supply chain integrity of our customers.
- Plan and conduct regular audits on country operations to ensure process & training compliance and standardization.
- Drive key improvement initiatives including; process redesign, EHS, Six Sigma, shop productivity, Quality and inventory cycle reductions.
- Review new Logistics Procedures or any amendments to ensure that workforce and process can support the new/additional requirements.

Others
- Support SQ Manager for various projects, coach new team members and maintain performance under pressure and proactively act on it.

Qualifications

Degree holder or equivalent qualification

- Minimum 6-10 years working experience in international Logistics.
- Good PC skills, e.g. Windows/Microsoft Office Suite/Access/Visio/Internet. And Experienced in Logistics related system, e.g. LSS+, ACSR, TMS, WMS etc.
- Extensive experience in international transportation, intimate knowledge of order management, freight forwarding, warehousing and land transportation services.
- Ability to adopt & adapt new system and technologies.
- At least 2 years of experience in facilitating workshops and trainings, as the sole or lead facilitator/trainer
- Certified Six Sigma Green/Black Belt will be an added advantage.
- Great Facilitation & Coaching skills, communication with various departments.
- Good problem solving and analytical skills.
- Passion in driving and achieving service excellence.
- Situational Leadership skills.
- With good project management mindset and ability to excel in a fluid and cross-functional team environment.
- Fluent English and Mandarin in speaking, writing and presentation.
- Preferably with extensive experience to serve key accounts, cost/financial knowledge.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

1.⁠ ⁠Logistics Planning and Coordination

- Develop and implement logistics plans to ensure efficient transportation and distribution of goods.

- Coordinate with suppliers, manufacturers, and customers to ensure seamless supply chain operations.

- Plan and schedule shipments to optimize delivery times and reduce costs.

2.⁠ ⁠Inventory Management

- Monitor inventory levels and manage stock to prevent shortages or excess.

- Maintain accurate inventory records and forecast demand to ensure timely replenishment.

- Implement inventory control procedures to minimize waste and losses.

3.⁠ ⁠Transportation Management

- Select and manage transportation providers to ensure reliable and cost-effective delivery services.

- Negotiate transportation rates and contracts with carriers.

- Track and monitor shipments to ensure timely delivery and address any issues that arise during transit.

4.⁠ ⁠Process Improvement

- Analyze logistics processes and identify areas for improvement to enhance efficiency and reduce costs.

- Implement best practices and innovative solutions to optimize logistics operations.

- Conduct regular reviews and audits of logistics performance and implement corrective actions as needed.

5.⁠ ⁠Stakeholder Communication

- Liaise with internal and external stakeholders, including suppliers, carriers, and customers, to ensure smooth logistics operations.

- Provide regular updates on shipment status and address any concerns or issues promptly.

- Collaborate with cross-functional teams to align logistics strategies with overall business objectives.

6.⁠ ⁠Compliance and Documentation

- Ensure compliance with relevant regulations and standards related to transportation and logistics.

- Maintain accurate and up-to-date documentation for all logistics activities.

- Prepare and present reports on logistics performance and KPIs to management.

• Customer Service Oversight:
  • Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
  • Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
  • Performance Metrics:
  • Establish and monitor key performance indicators (KPIs) for customer service activities.
  • Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
  • Customer Relationship Management (CRM):
  • Manage the CRM system to track customer interactions, sales, and support activities.
  • Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
  • Communication:
  • Act as a liaison between customers and other departments to resolve issues and improve overall service.
  • Develop and distribute regular customer service reports to senior management.
  • 
    
  • Logistics Systems Management:
  • Logistics Operations:
  • Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
  • Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
  • System Implementation and Management:
  • Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
  • Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
  • Supply Chain Coordination:
  • Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
  • Negotiate contracts and agreements to secure the best terms and conditions for the company.
  • Continuous Improvement:
  • Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
  • Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
  • Reporting and Analysis:
  • Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
  • Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

We are a leading freight forwarding company specializing in providing comprehensive logistics solutions. With a strong focus on customer satisfaction and long-term partnerships, we offer a dynamic and rewarding work environment for individuals passionate about sales and logistics.

Sales Manager (Freight Forwarding)

Key Responsibilities:

• Expertise in Freight Rates: Familiar with shipping company freight rates, with a preference for US/European lines.
• Customer Relationship: Management: Build rapport and establish long-term relationships with customers.
• Follow-up on Proposals: Actively follow up on quotations and proposals for sea freight services.
• Business Development: Identify and develop new business opportunities with potential customers.
• Customer Management: Manage existing customers by increasing trade volume and ensuring customer satisfaction.
• Cold Calling & Visits: Conduct cold calls and visits to potential customers, providing competitive quotations and proposals.
• Sales Coordination: Liaise and coordinate all sales-related inquiries promptly and appropriately.
• Tariff & Quotation Management: Maintain and organize customer tariffs and quotations efficiently.

Requirements:

· Educational Background: Minimum Diploma or Degree in Logistics and Supply Chain or a related field.

· Experience: At least 10 years of relevant working experience in the air/sea freight industry.

· Skill Set: Ability to multitask, stay motivated, and maintain a positive attitude.

· Efficiency: Commitment to working efficiently and accurately.

· Attention to Detail: Strong attention to detail and problem-solving skills.

· Independence: Ability to work independently and take ownership of assigned duties.

· Language Proficiency: Proficiency in English/Chinese (Malay/Vietnamese preferred).

Work Location:

· Singapore (Frequent travel within Asia required)

If you are looking to develop your career in a challenging but rewarding work environment, we encourage you to apply. Please email your latest C.V., including your date of availability, current, and expected salary, to: [email protected]

We regret that only shortlisted candidates will be notified.

Responsibilities

• Company for Service and Supply of Overseas Industry Customers
• Independent Personnel to Handle Below Daily Activities
• Receiving Customer Purchase Request and Handle Customer's Enquires
• RFQ and Prepare Quotation
• Acknowledge Customer PO and PO to Suppliers
• Handle Export (Invoice, Packing List, CoO, CoC, Airway Bill, B/L and other Exporting Documents)
• Accounts & Book Keeping
• any other add-hoc task as required by management

Requirements

• Detail-Oriented
• Able to speak in English and Mandarin, need to communicate with factories in China
• 1 Year above Relevant Experience
• Working location - 10 Bukit Batok Crescent #14-01, the Spire Singapore 658079