Allied Container Group is a leading container haulage operator and yard operator founded in Singapore in 1975. We are dedicated in using technology to improve the lives of small businesses and consumers in the logistics sector.

As part of the Operations team, we are looking for Prime Mover Driver.

Job Highlights

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits

Job Responsibilities:
- Handle daily delivery and collection timely, accurately, with care and safety.

- Trucking of empty or loaded containers / bulk liquid / loose cargoes
- Able to drive a prime mover
- Able / willing start time based on job needs

Job Requirements
- Class 4/5 driving license preferred

• Preferably with 3 years experience in prime mover driving

• Good safety records with zero traffic demerit points

• Follow Singapore traffic regulations and PSA / Jurong Island / Jurong Port requirements

• Observe and conform to Company’s safety regulations

The Driver (Class 4) is responsible for safe, efficient and on-time delivery and operation of heaavy vehicles to load, move, and unload goods. He or she may also be required to support general transportation operations.

Job Responsibilities:

• Deliver goods to assigned locations and assists in loading and unloading of goods
• Proper handling and standard maintenance upkeep of vehicles
• Ensure timely collection and delivery of goods
• Check and account for goods collected and delivered
• Perform delivery duties courteously and professionally
• Any ad hoc duties as assigned by superior

Job Requirements:

• Minimum 1 year of experience
• Possess a valid Class 3 or 4 driving license
• Able to work 5.5 days per week
• Good team player
• Punctual, responsible, and reliable
• Familiar with Singapore road and driving regulations

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 14 Tuas Avenue 6

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

Job Description

• QR/barcoding/ entry, inventory update
• Cycle count / inventory checks / ID the cargo
• Providing the required services to customer(s) before request(s)
• Organising delivery /collection & supervising the loading / unloading
• Communications with customers
• Supervising service handlers & providers
• Taking preventive actions and not just correctives for all errors & omissions
• FIVE DAYS WEEK

Job Requirements

• Technical certificate, or diploma / equivalent;
• Good excel/words, written & verbal communication skills;
• Self-confidence, calm, self-starter, go-getter & eager beaver;
• Passionate to serve;
• Preferably with i-WMS or SAP knowledge
• Work Location @ TUAS

Job Description:

* Process orders, plan and monitoring the entire production & delivery process

* Develop and monitor production schedule to ensure deadlines are met.

* Identify and address any issues that may arise during production with relevant departments.

* Keep customers up-to-date on the progress of their orders.

* Communicate with customers on enquires as and when required.

* Planning and deployment of job to driver and ensure the deliveries are completed as per schedule

* Able to attend and respond to delivery matters after working hours

* Support logistics team for adhoc projects

* Perform any other duties as assigned.

Requirements:

* Minimum Diploma in Manufacturing / Logistics / Supply Chain or its equivalent

* Minimum 2 years of relevant experience, preferably in manufacturing industry

* Strong interpersonal skills and able to communicate effectively verbally and in writing.

* Good communication skills

* Good knowledge of process operation sequences.

* Able to work independently, mature and team player

* Proficiency in Microsoft Office skills.

Job summary

* Process orders, plan and monitoring the entire production & delivery process Update Customer on the progress of their orders

This is a full-time role for a Manager - Customer Service & Billing in the third-party logitsics Warehouse Department in SH Cogent Logistics Pte Ltd. You will be reporting to the HOD and lead a customer service team of about 20 staff to meet the logistics requirement of our clients.

Manager - Customer Service & Billing

1. Report to Head of Department, lead a customer service team in the third-party logistics warehouse department.
2. Integrate management direction into strategy and seek continuous improvement deliverables in Customer Service & Billing area.
3. Drive the customer service team to meet customers’ KPIs.
4. Respond to customer queries and ensure that their requirements are met.
5. Be the owner of processes including the department’s Business Continuity Plan and guide the customer service team to execute them in an efficient, effective and timely manner.
6. Prepare management & operational reports on Customer Service & Billing performance.
7. Work closely with IT Department & vendors to implement change management to WMS & SAP processes.
8. Plan annual stock take for key accounts and coordinate with the stakeholders to ensure smooth implementation of the annual stock take.
9. Provide monthly accrual on billing to Finance Department.
10. Ensure billing to customers are perform timely and accurately to meet KPIs set by the Head of Department.
11. Review debtor aging list and recommend suitable debts collection plan to management.

Requirement:

1. Possess a Bachelor’s Degree
2. 5 years of experience in third party logistics or in any supply chain operations
3. Experienced in leading a team of about 20 pax
4. Proficient in WMS, SAP & Microsoft Office
5. Ability to work well with all levels of staff
6. Ability to deliver feedback in both verbal & written form

Others Information:

1. Alternate Saturday
2. Company Transport: 2 ways from Jurong East
3. Daily meal subsidy
4. Medical, dental & insurance benefits

Job Highlights

• AWS*
• Entitled to OT
• Group hospitalization insurance
• Medical / Leave Benefits
• Working Location: Penjuru
• Start ASAP / Short Notice

*Terms and conditions apply

Job Description

• Order processing - GR, GI
• Liaise and coordinate with customer
• Perform daily/monthly/quarterly cycle count
• Ad-hoc warehouse duties

Requirements

• Singaporeans / SPRs are most welcome to apply.
• Min 1 to 2 years of related experience
• Experience in SAP & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

Interested candidates kindly apply with the latest resume

-- ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED --

RESPONSIBLITIES

• Provide administrative support in Logistics department
• Handling Logistics / Shipping documents
• Update data into ERP systems
• Ensure proper documentation and operation
• Assist in other aspects of other logistics operations as assigned

REQUIREMENTS

• Possess at least a Diploma in Logistics Management or equivalent. Applicants without this educational qualification may still apply but they must have at least 1 years of relevant experience.
• Familiar with MS Applications, particularly Microsoft Excel (e.g. VLOOKUP)
• Strong administrative skills with attention to details, proactive follow-up and efficient time management
• Able to work independently in a fast-paced environment
• Self-motivated and able to work under pressure
• Team player and committed to work
• Effective communication and co-ordination skill
• Able to commence work at a short notice or immediate
• Ability to communicate in English & Chinese to liaise with English & Chinese speaking stakeholders

RESPONSIBLITIES

• Generate shipping documents such as delivery orders, packing list,commercial invoice
• Close co-ordination/follow up with internal/external customers on deliveries/shipments
• Liaising with declarant/trade compliance/customs on export applications
• Update data into ERP systems timely
• Ensure record keeping system is well maintained
• Ensure all reports are reviewed and submitted on time
• Assist in monthly stock taking and other aspects of logistics operations as assigned

REQUIREMENTS

• Possess at least a Diploma in Logistics Management or equivalent. Applicants without this educational qualification may still apply but they must have at least 2 years of relevant experience.
• Familiar with MS Applications, particularly Microsoft Excel (e.g. VLOOKUP)
• Strong administrative skills with attention to details, proactive follow-up and efficient time management
• Able to work independently in a fast-paced environment
• Self-motivated and able to work under pressure
• Team player and committed to work
• Effective communication and co-ordination skill
• Preferred Bilingual in both English and Mandarin to liaise with Chinese-speaking stakeholders

Responsibilities:

• Establish strong rapport with customers through effective communications and problem resolution
• Liaison with various support departments (Accounts & Finance, Air & Sea Operations and Sales) to process daily schedule of incoming and outgoing stock or 3rd party
• Liaison with customers on transport arrangement for goods delivery and generate delivery orders
• Arrange for import and export shipments (if any)
• Generate daily inventory report for checking
• Generate monthly customers’ inventory report for customers’ verifications
• Perform stock take on a monthly basis to ensure accurate stock inventory in the warehouse; to rectify the problem should any discrepancies occur
• Support all administrative issues, ie billing, monthly report, verification of Supplier’s invoices
• Perform other ad-hoc projects or duties as and when required

Requirements:

• Diploma in Logistics Management / Supply Chain / Business Administration
• Minimum 2 years of related working experience
• Able to work in a multi-cultural environment and with people of all levels
• Meticulous and possess positive attitude
• Good sense of urgency
• Good verbal and written communication skills in English
• Flexible and adaptable
• Proficient in computer skills - MS Word, Power Point, Excel

Job Purpose

Responsibilities include working closely with Operations Manager to prepare comprehensive action plans on resources and timeframes for jobs. You will perform various coordinating tasks, like scheduling and along with administrative duties to maintain documentations. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with clients and internal teams to deliver results on deadlines. Ultimately, the Coordinator’s duties are to ensure that all jobs are completed timely and meet with quality standards.

Duties and Responsibilities

• Manage customers job requests with proactive solution based approach.
• Confirm jobs into job database and prepare complete documentation.
• Facilitate pre-job coordination with operations executives/controllers.
• Provide excellent customer service.
• To follow-up on issues during job execution which require multi-liaisons with stakeholders.
• To ensure proactive email communication among stakeholders in view to confirm document proof of job instructions and agreements.
• Provide real-time updates on job progress and provide POD copy at the earliest.
• Address effectively admin/operational issues and adherence to SOPs.
• To ensure pre-job and post-job documentation are in order to ensure smooth billing workflow.
• Provide statistical data when required.
• Any other activities as assigned by Assistant Manager & Operations Manager, Conventional Operations.

Qualifications and Requirements

• Competent & proficient knowledge over Conventional Operations.
• Self motivated with excellent interpersonal and communication skills.
• Able to work independently and under pressure to meet datelines and schedules.
• To be able to work in fast paced environment and a team player.
• Good interpersonal skills, team player and with good customer service.
• Good experience in order acceptance and providing multi-option solutions.
• Friendly and adaptive nature, service orientated and tactful in customer communications.

Working Hours: 8.30 am to 5.30 pm (Monday to Friday); 8.30 am to 12.30 pm (alternate Saturday)

Job Description

• Perform system data entries and related functions for customer and "Internal Warehouse Management System" (iWMS)
• Coordinate with customers and internally for operations and inventory related matters
• Ensure all paperwork, system and filling are completed accurately and on time
• Plan and follow-up on Orders to ensure timely delivery
• Maintain accurate and updated inventory records
• Generate accurate billing invoices, inventory reports and related reports as per the deadline
• Attend to customer enquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirement

• Minimum a professional or NITEC Certificate or equivalent
• Positive attitude, detail-oriented,organised,and able to prioritise tasks
• Good interpersonal, communication and analytical skills
• Forklift License (for those applying for Storekeeper position)

Do you thrive in dynamic environments where innovation and transformation are at the heart of everything you do? Are you passionate about reshaping the future of work and using data to drive impactful decisions? If so, we invite you to embark on this exciting journey with us at Commonwealth Capital as our Senior / Assistant Manager (Transformation & Change Management), a role where you will be instrumental in revolutionizing how we grow and develop our workforce.

Role and Responsibilities

• Lead Workforce Transformation: Take charge of redefining the future of work at Commonwealth Capital, implementing strategic initiatives that empower employees and drive lasting change.
• Be a Change Leader: Serve as a champion of change, fostering a culture of innovation and adaptability that positions us for long-term success.
• Data-Driven HR Strategy: Leverage advanced data analytics to create actionable insights, guiding key HR decisions and strategies that optimize workforce efficiency and effectiveness.
• Drive Process Innovation: Streamline HR operations with forward-thinking process improvements, using data and technology to transform the way we work.
• Communicate Change Effectively: Craft and execute strategic communication plans to ensure seamless transformation, keeping all stakeholders informed and engaged.
• Collaborate with Leadership: Work closely with senior leaders to align transformation efforts with broader business objectives, providing strategic insights and recommendations that drive success.
• Champion a Positive Culture: Lead employee engagement initiatives that build a culture of inclusivity, collaboration, and innovation, making Commonwealth Capital a great place to work.

Key Competencies

• An Independent and Innovative Thinker: Able to work autonomously, you are proactive in driving solutions and constantly seek creative approaches to solving complex problems.
• A Visionary with a strong track record in driving workforce transformation and managing change.
• Analytical skills that empower you to translate complex data into impactful strategies and actions.
• A passion for people, combined with the ability to think strategically and execute effectively in a fast-paced environment.
• Outstanding communication skills, with the ability to influence and inspire across all levels of the organization.

Qualifications and Experience

• A degree in Business or equivalent, with at least 4 years of hands-on experience in roles related to transformation, organizational development, or change management.
• A background in Human Resources is desirable.
• Proven track record in transformation projects, including experience in driving process innovation and using data analytics for decision-making.

Duties and Responsibilities

• To coordinate with clients on assigned projects
• To advise clients with suitable and feasible executing methods
• Execute and oversee projects on site
• Assist in managing and supervise Heavy Lift Specialists

Qualifications and Requirements

Min Diploma Holders

• Preferably with 1-2 years of experience in Logistics Industry.
• Self motivated with excellent interpersonal and communication skills.
• Able to work independently and under pressure to meet datelines and schedules.
• To be able to work in fast paced environment and a team player.
• Understand client’s requirement and act upon request with technical survey before activation
• Possess Singapore class 3 driving license.

Working Conditions

5.25 Working days per week

Be present at project site as and when required

Duties & Responsibilities:

• Operate forklifts and other material-handling equipment in a safe and efficient manner.
• Load and unload raw materials and finished goods from lorries, ensuring proper stacking and storage procedures.
• Adhere to all safety guidelines and regulations, wearing appropriate personal protective equipment (PPE) at all times.
• Conduct regular inspections of the forklift and ensure it is clean, well-maintained, and in optimal working condition.
• Perform routine maintenance checks on forklifts and report any malfunctions or safety concerns to the supervisor.
• Assist with inventory management by accurately tracking incoming and outgoing materials.
• Maintain a clean and organized work area, ensuring aisles and pathways are clear and free of obstacles.

Requirements:

• Valid forklift operator license and proven experience in operating forklifts.
• Strong emphasis on safety, adhering to established safety protocols and promoting a safe working environment.
• Excellent understanding of forklift operations, including loading, unloading, and maneuvering in tight spaces.
• Attention to detail and accuracy in handling materials to prevent damage or loss.
• Effective communication skills to coordinate with team members and follow instructions.
• Candidates with drumming experience will be a better fit.
• Willingness to learn new skills.
• An attitude that promotes teamwork and collaboration.

Job Description

• Liaise with logistics manager on headcount planning
• Liaise with warehouse to ensure all shipments are collected accordingly
• Supervise team with delivery picking, packing and routing
• Communicate with drivers for all deliveries
• Ensure all POD returned with proper acknowledgement
• Liaise with customer for delivery issues to prevent futile deliveries
• Daily reports

Requirements

• Singaporeans / SPRs are most welcome to apply.
• Min 2 years of related experience
• Experience in SAP & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

Interested candidates kindly apply with the latest resume.

-- ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED --

1. To organise and monitor the daily smooth operation of supply chain activities including shipping, transport, warehousing, distribution and inventory control.
2. To ensure freezer rooms are well organised.
3. To organise, order pick and pack goods for outgoing orders.
4. To monitor store and vehicles maintenance to achieve high quality food standard.
5. To ensure accurate and timely update of data in the computer system.
6. To enforce OJT training of new hire.
7. To perform ad hoc delivery of food products.
8. Able to drive freezer trucks.
9. To handle other ad hoc assignments.

Job Description & Requirements

• Ensure accurate, complete and timely submission of monthly financial and management reports
• Ensure compliance with all finance filing requirements, GST and tax filing requirement, audits, and procedures.
• Handle annual external audit, providing all the necessary clarifications and support to ensure a quality audit process in a timely fashion
• Handling full sets of accounts (AP, AR and G/L), including preparation of journal entries, balance sheets, income statements & other reporting schedules.
• Review monthly reconciliation schedules relating to bank balances, payables, inter-company balances etc.
• Manage the Company's cash flow, cash projection and set action plans
• Perform internal audit on overseas joint venture partners, if required
• Perform inventory stock check
• Ad-hoc duties as assigned by Directors

Job Requirements:

• Diploma/Degree in Finance & Accounting with Good Working attitude
• 3 - 5 year(s) of working experience in the related field is required for this position
• Good interpersonal and ability to manage people and communicate effectively with all level business partners & external auditors
• Strong team player, self-motivated, detailed oriented, proactive and independent

We thank all applicants for your interest and regret to inform that only shortlisted candidates will be notified.

Job description

1) Drive company IT matters and propose solutions to meet business objectives.

2) Maintenance of IT infrastructure, kiosk and provide server administration and support (AD, ESXI and Hyper-V)

3) Provide technical support to users on hardware and various applications

4) Communicate effectively with users to identify and resolve issues timely

5) Provide technical support, monitor system, security and EDR updates

6) Conduct periodic system preventive maintenance checks, patches updates and review log report

7) Perform server and network management

8) Maintain proper IT documentation, contracts, SOPs

9) Provide regular progress and status update, and follow through on IT projects

10) Adhoc duties assigned by Manager

Job requirements

• Minimum Diploma in Information Technology or equivalent.

• CCNA, Microsoft Windows Certified, Cyber Security and etc.

• Preferably with a minimum 2-3 years' experience in Deployment/Maintenance Server & Network

• Knowledge of cyber security is an added advantage.

• Strong in problem solving multi-tasking, systematic and organised

• Must be a team player, self-motivated and able to work independently.

Responsible for managing our International Shipping Integration, which include various global sites including Canada, Europe, and Japan

Responsible for F135 logistics global support

Responsible for the overall implementation for the Japan Logistics Center

Engage in contract negotiations with logistics suppliers and sub-contractors

Responsible for completing projects on time and in coordination with the outsourced supplier

Responsible for the coordination of cross functional team members and required project materials

The individual will be required to identify lead-time constraints, and take corrective action to remedy any issues with project delivery

Participate in cross functional team projects to provide management with actionable data

Evaluate data to ensure the proper strategy is formulated and any risks are identified

Act as the primary contact for IT and ITC

Customer Service Oversight:

• Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
• Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
• Performance Metrics:
• Establish and monitor key performance indicators (KPIs) for customer service activities.
• Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
• Customer Relationship Management (CRM):
• Manage the CRM system to track customer interactions, sales, and support activities.
• Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
• Communication:
• Act as a liaison between customers and other departments to resolve issues and improve overall service.
• Develop and distribute regular customer service reports to senior management.
• 
  
• Logistics Systems Management:
• Logistics Operations:
• Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
• Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
• System Implementation and Management:
• Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
• Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
• Supply Chain Coordination:
• Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
• Negotiate contracts and agreements to secure the best terms and conditions for the company.
• Continuous Improvement:
• Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
• Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
• Reporting and Analysis:
• Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
• Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

Aramex has successfully introduced market-leading express delivery and logistics services to emerging economies. As a leading global provider of comprehensive logistics and transportation solutions, our breadth of services includes express courier delivery, freight forwarding, logistics, supply chain management, e-commerce, and record management services.

Aramex Singapore is expanding and we are seeking Logistics Admin to join our Singapore team.

What are the roles and responsibilities?

• Preparation & Submission of Country of Origin documents
• Arrange logistics for COO documents to destination
• Take charge of Subcerts before submission
• Keeping petty cash records
• Billing and administrative duties

Requirement for the role:

• No experience needed as training would be provided
• Good interpersonal and communication skills
• A good team player
• Self driven and energetic
• 9am – 6pm (Mon-Fri)

Job Duties & Responsibilities

• Loading, unloading, transporting & delivering items to clients or businesses in a safe and timely manner.
• Ensure cargo is safely secured.
• Delays in fulfilment of orders must be communicated to supervisor
• Review orders before and after delivery to ensure that orders are complete.
• Assist in loading and unloading items from vehicle.
• Attain endorsement of delivery from customer.
• Accept payment for delivered items.
• Provide excellent customer service.

Job Requirements

• Has a Class 4 Driving License
• Experience as a Class 4 Delivery Driver is an added advantage

Job Benefits

• Able to bring back vehicle home
• Positive & friendly work environment
• Company T-shirt provided

Performance Standards

• No complaints from direct superior
• Good Attitude and Cooperation (Teamwork)
• Be initiative and a team player

Interested applicants may WhatsApp +65 8298 2374 or call +65 6266 2234 Ext 111 to schedule an interview.

Job Duties & Responsibilities

• Safely transport cargo between various ports within Singapore.
• Maintain cleanliness and upkeep of the vehicle.
• Adhere to all traffic laws and safety regulations.
• Provide excellent customer service to passengers.
• Operate trailer truck vehicles within or outside PSA’s terminals safely and efficiently
• Transport containers to and from terminals
• Terminals include Keppel Terminal, Brani Terminal, Pasir Panjang Terminal and Tuas Terminal

Job Requirements

• Valid Class 4 Driving License
• Minimum 1-year experience in trucking container

Salary

• $4000 - $5000
• Up to $5000 depending on trips

Job Highlights

• Opportunity to clock in more trips
• Company t-shirt provided
• Positive work environment

Interested applicants may WhatsApp +65 8298 2374 or call + 65 6266 2234 Ext 111, to schedule an interview.

Job Duties & Responsibilities

• Ensure warehouse operates at optimum efficiency
• Supervise, organize & train employees, ensuring that they meet operational goals
• Setting up layout and ensure efficient space utilisation
• Oversee daily operations ensuring they run smoothly
• Manage warehouse inventory, ensuring they are accurate
• Develop warehouse systems
• Review and prepare workflow
• Implement operational policies & procedures
• Motivating & Disciplining Staff
• Handle Client accounts
• Operate Reach Truck/Forklift

Job Requirements

• Diploma/Degree in Supply Chain is an added advantage
• Must possess a reach truck license
• Only accepting applications from Singaporeans and PRs

Working hours

• 5.5-day work week

Performance Standards

• Good communication, organisational and time-management skills
• Be initiative and a team player.
• Able to work independantly.

Interested applicants may WhatsApp +65 8298 2374 or call +65 6266 2234 Ext 111 to schedule an interview