Employment Benefits:

• Group Medical Insurances

• Dental & Specialist reimbursement

• Statutory Leaves

• Annual Wage Supplement (13th month bonus)

• Company Shuttle Bus from MRT Station to Office & vice versa

• Flexi working time

• Telecommuting

• Training & Development Opportunities

• Work-Life Balance etc.

Specific Responsibilities:

• Effectively manage large amounts of emails inquiries & incoming calls

• To co-ordinate and monitor daily air, ocean & cross-border trucking shipments with local customers and overseas agents.

• Update cost and selling rates into system shared folder.

• Assisting Sales Representatives in the areas of Sales Support and Customer Service.

• Handle telephone calls or acknowledge customers’ e-mails for sales representatives who are away from the office.

Job Specifications/Requirements:

• Degree or Diploma.

• Experience in Freight Forwarding / Shipping with proven track record.

• Able to communicate and quote to customers promptly.

• Ability to take initiative and responsibility.

• Computer literate.

• A Team Player and being passionate about meeting customers' satisfaction

Working Arrangements:

Work Location: 2 Bukit Merah Central, #08-01, Singapore 159835

Work Days: Mondays to Fridays

Work Hours: 8:30am to 6:00pm

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Overview

Every day, our team around the world comes together to deliver supplies that extend lives, expedite recovery efforts, and enrich experiences. We start by understanding what we’re shipping—how it’s unique—and why a one-size-fits-all solution won’t work. Then, MNX combines the right people, partnerships and technology to ensure the on-time delivery of high-value shipments worldwide. Whether your priority is safety and security, temperature monitoring, customs clearance, cost certainty, or all the above; we create a logistics plan that helps you accomplish your goals.

• Tuesday to Saturday work week
• Sunday and Monday Rest Days,
• Location - East (3 Changi South Street 1, 486795
• Process customer orders and routings
• Respond to customer’s shipment inquiries (tracking, routings, quotations, booking confirmation etc) in a timely manner
• Process import and export shipment documentation - Singapore and APAC
• Order processing in MNX's TMS (Transportation Management System) and C1 (Cargowise)
• Coordinating shipments and handling operational requirements
• Processing of Singapore airfreight Import / export documentations (Full-cycle) In-depth training will be provided.
• General administrative duties including data entry, filing etc
• Participate in other company projects and duties as assigned
• Salary commensurate with qualifications and experience. Training will be provided.
• Knowledge in Freight Forwarding operations or in a similar role with Import/Export experience a plus
• Experience in handling air forwarding operations. Experience and focus on critical logistics and cold chain, biopharma, medical devices and clinical trials logistics a plus.
• Service/call center experience will have added advantage
• Proficient in both written and spoken English-Fluency in a second language is a plus
• Possess at least ‘O’ level, professional certificate/NiTEC/Diploma or Advanced/Higher/graduate Diploma in any field
• Proficient with MS office applications
• Previous experience with Cargowise or ParcelLogic-TMS is a plus .
• Basic proficiency with Microsoft Office 365 Suite products

•Handle full sets of shipping documents (PSA/Customs/Tradenet/Portnet)

•Handle day to day operations and transaction in the forwarding area

•Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc •Ensure timely dispatch of shipping documents.

•Responsible for timely invoicing, insurance of credit notes, internal expenses report and month end closing.

Overview

Every day, our team around the world comes together to deliver supplies that extend lives, expedite recovery efforts, and enrich experiences. We start by understanding what we’re shipping—how it’s unique—and why a one-size-fits-all solution won’t work. Then, MNX combines the right people, partnerships and technology to ensure the on-time delivery of high-value shipments worldwide. Whether your priority is safety and security, temperature monitoring, customs clearance, cost certainty, or all the above; we create a logistics plan that helps you accomplish your goals.

• Tuesday to Saturday work week
• Sunday and Monday Rest Days,
• Location - East (3 Changi South Street 1, 486795
• Process customer orders and routings
• Respond to customer’s shipment inquiries (tracking, routings, quotations, booking confirmation etc) in a timely manner
• Process import and export shipment documentation - Singapore and APAC
• Order processing in MNX's TMS (Transportation Management System) and C1 (Cargowise)
• Coordinating shipments and handling operational requirements
• Processing of Singapore airfreight Import / export documentations (Full-cycle) In-depth training will be provided.
• General administrative duties including data entry, filing etc
• Participate in other company projects and duties as assigned
• Salary commensurate with qualifications and experience. Training will be provided.
• Knowledge in Freight Forwarding operations or in a similar role with Import/Export experience a plus
• Experience in handling air forwarding operations. Experience and focus on critical logistics and cold chain, biopharma, medical devices and clinical trials logistics a plus.
• Service/call center experience will have added advantage
• Proficient in both written and spoken English-Fluency in a second language is a plus
• Possess at least ‘O’ level, professional certificate/NiTEC/Diploma or Advanced/Higher/graduate Diploma in any field
• Proficient with MS office applications
• Previous experience with Cargowise or ParcelLogic-TMS is a plus .
• Basic proficiency with Microsoft Office 365 Suite products

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

Aramex has successfully introduced market-leading express delivery and logistics services to emerging economies. As a leading global provider of comprehensive logistics and transportation solutions, our breadth of services includes express courier delivery, freight forwarding, logistics, supply chain management, e-commerce, and record management services.

Aramex Singapore is expanding and we are seeking Warehouse Assistant - Afternoon Shift to join our Singapore team and will be reporting to the Operations Team Leader.

Job Responsibilities

· Sorting and scanning of shipments

· Ensure housekeeping is carried out diligently

· Initiate continuous improvement of warehouse operation

· Other job duties assigned by the Operation leader/manager

Job Requirements

· Nitec or above

· At least 1-2 year of working experience in the related field

· Basic computer skills

· A good team player

· Willing to work OT

· Willing to work shift, 1pm to 10pm

Aramex has successfully introduced market-leading express delivery and logistics services to emerging economies. As a leading global provider of comprehensive logistics and transportation solutions, our breadth of services includes express courier delivery, freight forwarding, logistics, supply chain management, e-commerce, and record management services.

Aramex Singapore is expanding and we are seeking Fleet Coordinator to join our Singapore team and will be reporting to the Operations Team Leader.

Responsibilities

• To be responsible and maintain smooth operation for daily routes / adhoc trips
• Liaise with customers via email on the deliveries arrangement and collection
• Coordinate with customer’s request and responsible to arrange with operation team for deployment of routes
• Coordinate with ground couriers on ground shipment pickup and deliveries
• Attend to all complaints through email, tele-communicating, or verbal
• Other adhoc duties assigned.

Requirements

• Candidate must possess at least Professional Certificate/NITEC in Logistic/Transportation or equivalent.
• Good communication skills and a team player
• Must be familiar with Singapore route in order to assist the Team Leader in route planning
• Require to perform shift work and work 5.5 days
• Possess Class 3 license is a must
• Shift Timings:

Monday to Friday - 7:30am to 4:30pm OR 1pm to 10pm

Saturday - 7:30am to 11:30am

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

• We are seeking a Production & Logistics Manager to oversee the manufacturing and distribution operations for a new pleasurecraft series. The successful candidate will be responsible for ensuring efficient & quality controlled production processes, coordinating with production teams to streamline processes, and constantly adopt & improve best practices in boat manufacturing. Incumbent must ensure timely delivery of product to customers, as well as problem solving down the logistics chain.
  
• Incumbent must ensure compliance with all relevant laws, regulations, and industry standards related to boat manufacturing, safety, and environmental protection, as well as implement and maintain safety protocols and quality control measures in the production facility and logistics operations.
  

• Aggressively source and secure New Accounts (Customers)
• Ensure continued profitability of all Accounts (New & Existing)
• Ensure Nil Discrepancies in Rates and Charges quoted
• Maintain a good working relationship with Accounts for New Opportunities
• Develop New Niche Businesses or Markets either Locally or Overseas
• Communicate all service requirements effectively to all departments and offices
• Monitor and ensure prompt payments from all AccountsHigh Proficiency of Written and Spoken Japanese Language (to communicate with HQ in Japan)

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Centific Global Solutions is currently seeking a candidate with high-level attention to detail, project management across multiple stakeholders and time zones, flexible with numerous tracking platforms and sheets, and keen on improvement processes and solutions. Prior experience in a fast-paced environment is preferred with a plus in working in the Telco/Infrastructure field and managing external vendors and datacenters.

Job Responsibilities:

Logistics Coordination

• Manage Region Projects/Tickets and work with cross-functional teams and vendors to unblock issues.
• Understand the status of assigned region engineer's projects and update its' tickets regularly.
• Hosts weekly/bi-weekly Logistics Related meetings with stakeholders and take meeting notes to ensure projects are moving along and communicate any risks/blockers to stakeholders.
• Provide a tracker/dashboard that shows the progress of each project with pending task.
• Unify Ticketing tracking for all requests across different vendors and regions.
• Manage CDN site accuracy on our internal database and update changes accordingly.
• Lead new Initiative and Project Meetings for Process and Device Improvements
• Coordinate and manage external vendor troubleshooting calls and follow-up tasks.

Data Accuracy

• Inventory Database Improvement Strategy by creating plan for healthy number of spares at each site/warehouse and trigger request for additional spares when it reaches certain threshold
• Raise Site and Vendor Remote Hands to perform site audits when needed.
• Update CDP/Internal documents when requested and perform ad-hoc tasks when required.

Vendor Support

• Initial POC for all Vendor Queries relating to shipment, access, and chats/communications.
• Create Colocation Inbound/Outbound Shipments and track Deliveries.
• Work with SCM/Planning to update and add equipments into CMDB- How to receive servers in Twinkle AMS
• Schedule onsite technicians and provide site access requests for all ad-hoc/scheduled activities.
• Ensure ACL list is up to date.
• Submit Vendor Remote Hands Requests to support physical works on site.
• Perform regular audits for all site portals, inventory, and hours performed by vendors
• Schedule vendors for ERAD for Reverse logistics and oversee the activities.
• QBR for all vendors

Job Requirements

• Minimum bachelor’s degree required
• Minimum 2 years in Logistics Field working with internal and external stakeholders to move projects and/or shipments around.
• Experience in Telecommunications/CDN/Datacenter related environment is strongly preferred.
• Proactive, detail oriented and open to flexible working hours if needed.
• Embraces challenges and takes initiative in solving issues.
• Working knowledge on project tracking software or knowledge in using JIRA is strongly preferred. and/or related issue tracking software
• Required to have basic knowledge on IT with project management skillset.

About Centific

Centific is a global digital technology services company with solutions across various industries. Led by a people-first, intelligence-driven approach, Centific enables experiences that help brands thrive in a sustainable and meaningful way, working to create long-term value and loyal customers for our clients – now and in the future. With clarity of vision, technological expertise, and operational excellence, Centific is the partner of choice for those who want to run smarter - and those who want to change the race. Our diverse team of over 3,800 people works to deliver on the promise of technology and human-centricity every day. Are you ready to start solving today’s industry-specific challenges with tomorrow’s cognitive technology? Lets talk.

Your Authentic Self at Centific

Centific is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Centific is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Responsibilities:

• Responsible for managing full set of accounts for the company’s subsidiary & related party.
• Responsible for netting payments / intercompany reconciliation with other Rhenus entities
• Responsible for monitoring and managing accounts receivables, payables, cash pool, loans and enhancing effective credit control strategies.
• Involve in external audit and tax.
• Any other assigned duties by management

Requirements:

• As a member of this team, you know the basic accounting principles and the processes end to end with solid accounting background where you fully understood all your Debit & Credit entries
• Ability to communicate, present and influence credibly and effectively at all levels in the organization.
• Ability to manage workloads effectively and meet deadlines
• Constantly demonstrating pro-activeness and efficiency in enhancing methods and processes
• Good command of English language, written and verbal
• To take ownership of each tasks assigned, being open and down to earth.
• Bachelors in Finance/Accounting or equivalent
• Minimum 4 years' experience in a solid accounting role

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

About the role

The incumbent will be part of a larger team within the Finance department in providing seamless and customer-focused solutions to support the achievement of business objectives. 

What you will be doing

• Handle Bank reconciliation 
• Assist to prepare GST Return which included checking on GST Input Tax and GST output Tax  
• Handle MES reporting for MES customers, ensure completeness and accuracy of reporting 
• Create Restricted Priority Payment Template in HSBCNET 
• Apply Banker Guarantee in HSBCNET 
• Update daily Treasury Position in Arris and assist in cash flow forecast 
• Monthly accrual Journal posting in Sun Systems 
• Handle BLSA (TSL)’s Defer Tax computation and Tax proof in May and Dec. 
• Prepare BLSA yearly Tax schedule to Tax Agent for filing of Corp tax Form C   
• Assist creation of new supplier code in Sun Systems.  
• Ad-hoc to raise DN for re-charge staff costs /Expenses 
• Ad-hoc duties as assigned by Manager 

The successful candidate

• Diploma / Degree in Accounting 
• 1 year working experience, fresh graduate is welcome to apply 
• Computer literate, good in Ms Excel 
• Hand-on experience in accounting software 
• Preferably have some GST knowledge, training will be provided on GST and Defer Tax 
• Meticulous, organised and able to meet deadlines 
• Team worker and work well in a dynamic and fast-pace environment 
• Good interpersonal & communication skills 

Job Description:

• Monitor productivity and allocate resources accordingly
• Reviews day to day operational reports to manage productivity and performance.
• Collaborates with internal customers to ensure loads are processed on-time according to service commitments. Reviews daily operational reports to manage productivity, performance, and service. Conduct trainings, observation and meeting.
• Monitoring retrieve and tender cargo from/to agents at the airport cargo terminals.
• Sort incoming/outgoing packages and splitting packages to X-ray machines, including retrieval of packages that required further inspection.
• Submit booking for import CC flight for next day retrieval. ULDs planning for import / export.
• Follow-up on internal and external requires.
• Customs endorsement of CIDBC form at checkpoint during weekend.
• Ad hoc other duties assigned from time to time.

Well established Freight Forwarding Company Located in Changi Airfreight Centre

Working Hour : Mon-Fri 8.30am - 6pm

Saturday : Alternate Saturday Off

Job Scope:

* Arranging Breakbulk of shipments from Overseas & Prepare documentation

* Custom declaration permit declaration

*Arrange trucking and delivery of import cargo

* Any changes in Flight details or delay in arrival date will be made known to consignee via phone or email

*Ensure all cargoes are sent on good condition and if any damage shall report to Manager immediately

* Complete all necessary documents for Billing

Requirement:

* GCE "O" Level/ Diploma in logistics management or equivent

*1 year of relevant experiences

*Trade Net Declaration Certificate

Company located in Changi Airfreight Centre

Working Hour : 8.30am to 6.00 pm

Key Responsibilities

* Clollabrate with Senior management to align airfreight strategies with overall company objectives.

* Respond to the client in time, work closely with internal teams, build relationships, and retain existing client accounts

* Ensure compliance with relevant regulations and industry standards

*Manage the shipments progress, database, and delivery clerance with transporter

*Provide guidance, training, and support to enhance teams' performance

* Build and maintain strong relationships with Clients, ensuring their airfreight needs are met

*Address and resolve customer concerns promptly

Requirement:

*Diplomat in Logistics or Business Afministration or equivalent

*8 years experience in freight forwarding industry

*Experience in Airfreight operations or Customer Service

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Responsibilities:

1. Receive and verify cargo from suppliers including unstuffing of container.

2. Accurate picking and packing of customer's orders, ensuring completeness and accuracy before dispatch.

3. Coordinate shipment logistics, generate Delivery Orders, arrange transportation, and ensure timely dispatch.

4. Safely load and unload goods from vehicles using appropriate equipment.

5. Ensure all incoming and outgoing stocks are properly documented.

6. Organize stock for easy access, regularly conducting checks and updating inventory systems.

7. Undertake additional responsibilities and tasks as assigned by the Superior to support overall departmental goals and objectives.

8. Monitor inventory levels, conduct regular audits/ stock take, and ensure accurate stock records

9. Identify areas for improvement in warehouse processes, implement efficiency measures, and optimize workflows to enhance productivity.

10. Enforce safety protocols, train staff on safety procedures, and ensure compliance with health and safety regulations within the warehouse/logistics facility.

11. Back up as delivery driver when required.

Requirements:

1. Minimum O level graduate.

2. Previous experience in warehouse operations.

3. Ability to operate electrical stackers and other warehouse equipment.

4. Class 3 driving license.

5. Proficient in computer skills ie. MS Office, Excel.

6. Ability to lift and carry heavy objects (15 to 20kg).

7. Comfortable working in a fast-paced and physically demanding environment.

8. Good communication, teamwork and organizational skills.

9. 5.5 days work week.

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

· Ensure the quality and quantity of food/ logistics items before delivery.

· Loading/ unloading catering items into/ off the assigned vehicle.

· Deliver catering items, set-up and dismantle catering buffet at various locations according to standard procedures.

· Communicate with customers on the set-up requirements and related enquires with patience and professional manner.

· Enhance the buffet set-up by using different decorations/ props when necessary.

· Ensure the cleanliness and condition of assigned vehicle.

· Perform food safety, work safety and road safety rules and policies at all times.

· Cooperate and communicate with other departments for any necessary arrangement/ issues regarding customers’ orders.

JOB DESCRIPTION

Job Title: Snr Customer Service Executive

Location: Lower Delta Road

Reporting Relationship: Manager

The individual is required to handle customer inquiries/ request for quotation, bookings, and coordination. It would include create bookings in Company’s proprietary freight forwarding system, and coordinating with carrier, depot, trucking, insurance, and customs clearance.

More specific roles and responsibilities are as follows:

Scope

1. Handle full set of import and export shipments and shipping documents such as Bill of Lading, Delivery Order, Permit Declaration, Notice of Arrival, etc

2. Prompt Response and close communication with vendors, customers, carriers and overseas agents

3. Offer solutions to client for shipment /space

4. To resolve routine and non-routine issues or complaints from customers.

5.Sourcing and negotiation of rates

6. Billing and closing of job files

7. Accurarcy checks on job files in in-House Freight Management System

8. Prepare Reports

9.Provide guidance and solution to juniors

10.Top Line Growth and Responsibilities through retention and penetration efforts, and business development with Network Agent Partners and House Accounts.

11. Perform ad hoc duties as assigned by management

Qualification and Experiences

- Minimum 4 years working experience in Freight Forwarding

- A general diploma in Freight Forwarding / Logistics is preferred. However, candidate without above qualification but with multiple years of proven relevant track records will be considered too.

- Proficiency in English and 2ndLanguage skills

- IT Savvy

- Working knowledge of Import and Export processes.

- Ability to keep up the pace and stay efficient at the same time is required.

- Ability to find suitable solutions that work for the situation at hand.

Job Responsibilities:

• Scheduling of daily collection / delivery
• Resolving daily collection / delivery issues
• Tabulate trip allowances
• Conduct weekly toolbox / training session
• Perform cross training for team members
• Ensure the maintenance of all vehicles
• Submission of Safety Induction Course / Other related courses
• Responsible for team performance & discipline
• Work closely with Customer Service & Operation Team
• Positive problem-solving attitude
• Act as backup for other fleet supervisor during their absent
• Coordinate ah-hoc emergency response
• Incident report submission – lead investigation/determine root-cause/corrective & preventive plan