About the role

Reporting to the Head of Industrial Vertical for Asia Pacific, this role will work closely with internal and external stakeholders on Industrial accounts, building long-lasting relationships and ensuring a high-level of service quality across all services.

What you will be doing

1) Perform lobbying actions

• Identify Key Account targets based in Asia Pacific region, identify decision-makers and specifiers and achieve the widest knowledge possible (activities, subsidiaries, decision structures…) for Industrial accounts
• Send sales leads to network in order to increase CEVA Logistics penetration in Asia Pacific
• Establish a referencing strategy for regional or international Industrial accounts (decision-makers, accounts mapping, lines of approach…)
• Undertake necessary lobbying among prospective Industrial Key Accounts to promote CEVA Logistics and to obtain the opportunity to participate for future Tenders

2) Commercialize and argue Bollore Logistics sales offer

• Represent CEVA Logistics to Key Accounts whose reporting needs a centralized and collaborative action (multi-scope)
• Represent CEVA Logistics to lead and participate in tender process (RFP/RFI/RFQ)
• Sell the whole CEVA Logistics services supported by internal expertise
• Promote CEVA Logistics services and key Asia stations and regions
• Implementing new business strategies to expand new customer base and to secure target prospects

3) Provide consistent tariff offers

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management and a consistent organization between various implicated sites
• Establish, confirm and update CEVA Logistics tariff offers and write contracts in coordination with Legal Services
• Answer to tenders with Tender Management Desk if needed
• Participate in conjunction with Purchasing Department to negotiation among Suppliers

4) Service support

• Transfer obtained contracts to Operations in order to ensure required customer quality service to customers
• Support services or operation sites via appropriate information on SOP to apply
• Intervene among sites and participate in dispute settlement
• Monitor customer account profitability and problems linked to receipts with sites manager

5) Synthetize information through reporting

• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Report sales actions undertaken to perpetuate and develop CEVA Logistics Key Customer Accounts for Industrial vertical
• Update CRM with weekly activities and key accounts monthly reports

The successful candidate

• At least a Bachelor's degree in Business / Logistics / Engineering
• At least 7 years of related work experience in Freight Forwarding (Both Air & Sea Freight) & Contract Logistics
• Experience in Key Account management and development, preferably with network/contacts of decision makers in Asia Pacific
• Excellent communication, presentation and interpersonal skills
• Ability to work under pressure, independently and as a team player
• Good critical thinking and problem solving skills

About the role

Reporting to the BI Solutions Support Team Lead, this role will support internal stakeholders in Asia Pacific with all performance issues relating to back office BI applications, ensuring smooth operations while looking into potential process improvements.

What you will be doing

• Monitor and manage ticketing system effectively
• Perform analysis and troubleshooting of reported issues to identify root cause
• Collaborate and share knowledge with other team members to resolve issues and identify opportunities for improvement
• Prepare or update technical documents or user guides
• Participate in the enhancement and support of cyclical processes (e.g. annual budget, year opening processes)

The successful candidate

Essential

• At least a Bachelor's degree in Information Technology, Computer Science, Business Intelligence, or related field
• At least 2 years' experience in application support or similar roles
• Strong working experience in BI tools (e.g. Tableau, PowerBI)
• Working knowledge of MS SQL server and SQL scripting

Desirable

• Motivated, self-driven
• Meticulous and able to multi-task in a fast-paced environment
• Able to communicate clearly and effectively with all levels of users in English
• Open to learn and work with new technologies

About Ferrari Group

Ferrari Group is the one-stop service provider specialising in shipping, integrated logistics and high value-added services for jewellery and precious goods, worldwide.

Established in 1959 as a customs broker and forwarding company in Italy, Ferrari Group has evolved into an extraordinary global network with worldwide operations.

Committed to sustainability and innovation, Ferrari Group provides impeccable customized services based on responsiveness, discretion and utmost security. Unrivalled global expertise and tailor-made solutions, successfully applied to Luxury.

WORLDWIDE SERVICES: CUSTOMS SOLUTIONS · FREIGHT FORWARDING · GROUND TRANSPORTATION · SECURITY · ICT TOOLS · FISCAL SOLUTIONS · GLOBAL EXHIBITIONS SUPPORT · PRIVATE EVENTS SUPPORT · LOGISTICS SERVICES · SPECIAL SERVICES · HAND-CARRY SERVICES · FINE ART · QUALITY CONTROL · AFTER-SALES SERVICE · HALLMARKING SUPPORT · INSURED SERVICES

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Our client is a leading provider of maritime energy solutions.

• Assist in coordinating the daily planning of the company's launch boat schedule and launch arrangements for all internal staffs.
• Sustain records of launch movements for verification of payments, etc.

Requirements:

• Higher Nitec in Maritime/Logistics/Supply Chain or equivalent
• At least 1 year of logistics/coordination experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Duties of Shipping Operations Executive (Part-time): 6 months (December 2024 to May 2025)

Managing inbound and outbound documentation for vessels

Planning departure schedules to maximize cargo efficiency

Liaising with internal team members (transport and warehouse) to ensure shipment fulfilment is on track

Supporting the operations team in daily tasks and coordination efforts

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

You will serve as a key link between our brand and our customers, playing a critical role in both customer acquisition and retention. By planning and executing strategic activities, you will work to attract new customers while nurturing relationships with existing ones. Leveraging on your experience, you will effectively communicate our brand value, align with our marketing strategies, and contribute to enhancing brand perception and ultimately, to drive product sales performance and fostering brand loyalty.

Responsibilities:

1. Design and execute effective strategies to meet company goals.

2. Strengthen our brand’s online presence across social media platforms such as Facebook, Instagram, Google, Tiktok and Threads etc by developing engaging content and executing effective digital marketing strategies.

3. Plan and implement marketing campaigns across multiple channels, including digital, social media, and offline platforms.

4. Develop and nurture strong relationships with existing clients while attracting new customers through social media, events, and pet shows.

5. Analyze sales metrics to assess performance and identify areas for improvement.

6. Stay up-to-date with industry trends, popular pet-related topics, and emerging technologies to maintain a competitive advantage.

Qualifications:

1. Demonstrated experience in managing social media platforms, with a strong passion for engaging and interacting through these channels.

2. Experience with various digital media platforms, including Google Analytics, Google Ads, Facebook Ads Manager, and others.

3. Ability to work independently and as part of a team in a fast-paced environment.

4. Proficiency in graphic design software (such as Photoshop, Illustrator, etc.) and video editing tools.

Our client is a leading provider of maritime energy solutions.

• Assist in coordinating the daily planning of the company's launch boat schedule and launch arrangements for all internal staffs.
• Sustain records of launch movements for verification of payments, etc.

Requirements:

• Higher Nitec in Maritime/Logistics/Supply Chain or equivalent
• At least 1 year of logistics/coordination experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

about the company
the client specialises in advanced chemical solutions for various industries, and products such as synthetic rubber, resins and other performance materials.

about the job

• oversee the plant's daily logistics operations
• manage inventory and ensure sufficient stock balance
• take part in ISO audits (9001, 14000, 45001, 2800)
• set Standard Operating Procedures and work instructions
• initiate process improvements

skills and experience required

• at least 2 years of experience in logistics/warehouse operations
• prior experience in supervisory role
• willing to travel to jurong island

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

Role:

Logistics Executive (Class 3 / Waste Water Treatment)

• Singapore Based (Tuas, have company transport / Transport Allowance $120 if possess own transport)
• 5.5 Days work per week (Monday to Friday (8am to 5pm), Saturday (8am to 12pm); Alt Sat off)
• Min ITE holder/Diploma holder with at least 3 years of relevant working experience
• Possess class 3 driving license
• Career Progression Opportunities

Compliance:-

Adhering to Standard Operating Procedure & Risk Assessment.

Drafting of Standard Operating Procedure & Risk Assessment.

Adhering to Company’s Policies.

Adhering to Company Safety Rules.

Responsibilities

Operations:-

Scheduling of daily collection / delivery.

Resolving daily collection / delivery issues.

Tabulate trip allowances.

Conduct weekly toolbox / training session.

Perform cross training for team members.

Ensure the maintenance of all vehicles.

Submission of Safety Induction Course / Other related courses.

Responsible for team performance & discipline.

Work closely with Customer Service & Operation Team.

Act as backup for other fleet supervisor during their absent.

Coordinate ah-hoc emergency response.

Off on alternate Sat / Standby 24/7.

Incident report submission – lead investigation/determine root-cause/corrective & preventive plan.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Duration: 1 year

Location: Bugis

Working Hours: Monday - Friday 830am to 530pm

Responsibilities:

• Supports transport planning with report analytic to ensure internal and external stakeholder needs are achieved, and are cost effective based on required delivery date
• Provides transit time analysis to ensure accurate transit times are used in planning
• Provide daily support to manage the “real time challenge” of transport, to ensure balance with business needs and freight cost
• Supports the resolution of master data errors found in SAP or TMS, with support from the internal and external stakeholders
• Monitors the carrier performance with agreed KPIs and manages the carrier business review
• Support implementation of any new forwarder/carrier in accordance with QA standards, Service Level Agreements, SOP’s and Terms and Conditions
• Works with appropriate internal groups to update new lanes, rates etc. and manages spot bids and new lane carrier assignments

Requirements:

• Diploma or Bachelor degree required
• 2-5 years of experience within supply chain; transportation planning and logistics within region preferred
• Experience working with a transportation management system preferred
• Strong communications skills and ability to work in a fast paced, global consumer goods organization
• Experience working in SAP preferred, or other ERP system

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

• Manage inventory, communicate with internal and external clients.
• Operate equipment and perform daily level maintenance of equipment

Requirements:

• Primary/Secondary School/"O" Level, any field
• At least 1 year working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Senior Executive, Overseas Agent Coordination – Freight Forwarding

The International Sales Coordinator – Freight Forwarding plays a crucial role in managing relationships with overseas freight forwarders to support and expand our global business operations. This role involves coordinating quotations, facilitating cross-trade shipments, and ensuring seamless communication with international agents. By understanding the specific requirements of overseas partners and aligning solutions accordingly, this role contributes directly to the growth and success of the organisation’s freight forwarding services.

Responsibilities:

• Understand the specific needs of overseas freight forwarders and provide tailored solutions to meet their needs.

• Prepare, submit, and manage quotations for overseas freight forwarders, ensuring prompt and accurate responses aligned with their specifications.

• Handle cross-trade quotations and establish relationships with overseas agents to identify and pursue new business opportunities.

• Maintain regular communication with overseas freight forwarders to provide shipment updates, ensuring transparency and alignment with partner expectations.

• Collaborate with overseas agents to convert potential leads into active sales, contributing to the growth of international trade lanes.

• Achieve a high rate of confirmed business by following up consistently on submitted quotations and nurturing relationships with overseas partners.

• Undertake additional duties as assigned by management to support business objectives.

Requirements:

• Solid understanding of freight operations and sales processes, able to bridge both functions effectively.

• Demonstrated experience in building and managing relationships with overseas agents/freight forwarders, particularly for nomination business.

• Minimum of 2 years experience in the freight forwarding industry (Air & Ocean) with comprehensive exposure to commercial and operational roles, preferably with a focus on ocean freight.

• Proven ability to work effectively in a team and contribute to the company’s business growth objectives.

• Proficiency in English for liaising with overseas agents and Mandarin for effectively engaging with Mandarin-speaking counterparts, both internally and externally.

Hands-on Logistics / Transport / Trade Operations experience (air freight, warehouse).

Location: 1 day @ Suntec Office / 4 days WFH once independent.

Job Description:

Document Retention:

• Supports the team and department to maintenance of the records retention program as necessitated by business needs and regulations to support compliance with standards, guidelines, and Singapore regulatory agencies (Singapore Customs and Inland Revenue Authority of Singapore [MES Scheme]) requirements.
• Monitors and analyses key performance indicators for the records retention program ensure alignment with records retention policy.
• Uploads Customs Permit, Airway bills/air consignment note, delivery order and copy of commercial invoice accompanying the goods into NetSuite for retention.
• Perform check in NS and ensure all shipping documents (for Export and domestics shipment) are file according to company document retention policy.

Track and Trace:

• Perform daily tracking of all inbound shipments to meet OTD and provide day to day inbound visibility summary (track and trace) to Jabil planners.
• Avoid overflow, Checking and validating all inbound shipments volume with our LSP daily.
• To eliminate warehouse overflow issue at our DF, divert delivery to External warehouse and rearrange delivery to our DF.

Support Shipping and Export Operations Compliance:

• Support Outbound to work with Shipping for cargo readiness and coordinate with our Forwarders to secure flights to meet OTD.
• Review day to day shipping documents and ensure that all trade docs, CI (Commercial Invoices), PL (Packing Lists) and AWB (Airway Bills) in connection with the orders are in place and compliant with shipping practices. (Missing COO, Zero Dollar line item, Taiwan COO issue ship into China, Line item missing in commercial invoice Currency, etc.)

Requirements:

• Diploma/Degree in Logistics, Operations or Business.
• 3-5 years’ experience in Logistics Operations / Trade Compliance / International Shipping industry.
• Ability to multitask, excellent attention to detail and work as per the priorities.
• Excellence time management and dairy organization skills
• Proficient in MS Office applications. (example: Excel)
• Able to work independently, proactive attitude with a passion for learning and provide feedbacks.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Duration: 1 year

Location: Bugis

Working Hours: Monday - Friday 830am to 530pm

Responsibilities:

• Supports transport planning with report analytic to ensure internal and external stakeholder needs are achieved, and are cost effective based on required delivery date
• Provides transit time analysis to ensure accurate transit times are used in planning
• Provide daily support to manage the “real time challenge” of transport, to ensure balance with business needs and freight cost
• Supports the resolution of master data errors found in SAP or TMS, with support from the internal and external stakeholders
• Monitors the carrier performance with agreed KPIs and manages the carrier business review
• Support implementation of any new forwarder/carrier in accordance with QA standards, Service Level Agreements, SOP’s and Terms and Conditions
• Works with appropriate internal groups to update new lanes, rates etc. and manages spot bids and new lane carrier assignments

Requirements:

• Diploma or Bachelor degree required
• 2-5 years of experience within supply chain; transportation planning and logistics within region preferred
• Experience working with a transportation management system preferred
• Strong communications skills and ability to work in a fast paced, global consumer goods organization
• Experience working in SAP preferred, or other ERP system

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Our client is an innovative electronics company in Singapore.

• Oversee the entire supply chain process, from procurement to delivery, ensuring timely and cost-effective operations.
• Liaise with suppliers and freight carriers to negotiate contracts, rates, and service agreements.
• Address and resolve logistics-related issues, such as delays, damaged goods, or discrepancies in shipments.
• Develop and implement logistics strategies to optimize transportation and distribution networks.

Requirements:

• Diploma in Supply Chain or equivalent
• At least 2 years of experience in logistics or supply chain management.
• Strong understanding of logistics software and tools (e.g., ERP systems, TMS).
• Ability to work in a fast-paced environment and manage multiple priorities.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Benefits Summary:

• Up $3100 + Allowance + Benefits
• 5 Days work week
• Working Location: Penjuru, West
• Transport provided

Responsibilities:

• Responsible for the order processing from customers
• Liaise and coordination for delivery arrangement
• Prepare and check all shipping documents processing via Portnet & Jurong Port online
• Check and verify driver’s and supply team trips form with deployment after job completion
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

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https://wa.me/6582693981

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Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Job Description

As the Director, you will be overseeing and managing the overall operations of Silkargo. This

includes developing and implementing strategies to achieve the company's objectives and goals,

managing and developing a team of managers and supervisors, and ensuring compliance with

regulatory requirements and company policies and procedures. You will be responsible for driving

growth and profitability, while maintaining high levels of customer satisfaction.

Job Responsibilities

• Develop and implement short & long term strategies to achieve the company's objectives and goals
• Build a resilient business that is strong and stable enough to withstand foreseen & unforeseen challenges
• Oversee and manage the overall operations of the company
• Manage and develop a team of managers and supervisors, providing guidance, coaching, and training as needed
• Ensure compliance with regulatory requirements and company policies and procedures
• Drive growth and profitability through effective management and strategic planning
• Develop and maintain strong & mutually beneficial relationships with key stakeholders, including customers, vendors, and partners
• Ensure high levels of customer satisfaction by delivering quality products and services
• Analyze data and metrics to identify opportunities for cost savings and operational efficiency
• Develop and manage budgets and forecast expenditures
• Ensure good corporate governance is implemented
• Ensure effective communication and collaboration with other departments and business units within the company
• Stay up to date with industry trends and best practices to ensure the company remains competitive and innovative.

Job Requirements

• Bachelor’s Degree or Professional Degree on Logistic/Transportation or equivalent
• At least 10 years of working experience in the related field, with at least 2 years in a management role
• Experience in developing strategic logistics/trade solutions
• Excellent leadership, communications and interpersonal skills with the ability to motivate and develop a team of professionals
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions

Customer Service Executive (Logistic Operations)

Location: Penjuru

Salary: $2800 - $3100

Working days: Monday – Friday

Working hours: 8:30am – 5:00pm

Responsibilities

• Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
• Coordination with booking agents or ship operators for status of supply schedule / vessel loading
• Collaborate closely with the planner to ensure timely supply and coordination
• Tally overall order received at the end of day to ensure all order is not missed out
• Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
• Closing of job orders for billing once job is completed
• Handle customer complaints, provide appropriate solution and alternatives
• Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction
• Other Duties as assigned

Job Requirements:

• 2 - 3 years’ experience in Logistic Operations
• Proficient in Microsoft Office

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Singapore Based (Penjuru Lane)
• Monday - Friday 8:30am – 5.30pm
• Salary: $5,500 - $6,500
• 5+ years of experience in transportation operations, logistics, or a similar role; Proficiency in transportation management software (e.g., HMS, TMS, GPS tracking)
• Career Progression Opportunities

Responsibilities

Transport Team, Drivers, and Supply Team Management & Development

• Lead and manage the transport team, drivers, and supply team, promoting a positive work environment and high performance.
• Develop a staff performance matrix to set performance expectations and goals and conduct regular reviews, provide training to improve skills and ensure adherence to operating procedure, safety, and operational standards.
• Conduct regular department meeting with Transport planner, Drivers, and Supply team to understand challenges face and resolve them
• Recruit and onboard new team members as needed to support operational need

Fleet and Route Management:

• Oversee the scheduling, dispatch, and routing of the transportation fleet to optimize delivery times and reduce fuel costs and maintain fuel consumption and CO2 emissions record
• Monitor fleet utilization and recommend adjustments to maximize efficiency.
• Analyse routes and delivery patterns to identify issue and opportunities for planning improvement.
• To oversee the local and cross border deployment.

Safety & Compliance:

• Ensure compliance with all transportation regulations, including vehicle maintenance, safety inspections, and driver and supply assistant hours, working with relevant team to align process.
• Develop and implement safety protocols to reduce accidents and ensure driver and supply team well-being.
• Conduct regular safety audits and site visit to develop training plan and inspections provide training on best practices, and address any non-compliance issues.
• Manage and handle operational incident and reporting process to provide preventive action and implementing the action proposed.

Budgeting & Cost Management:

• Manage the transportation budget, focusing on cost control and efficient use of resources.
• Track and report on transportation expenses, including fuel, maintenance, and labour costs.
• Identify and implement cost-saving initiatives without compromising service quality.

Customer Service & Collaboration:

• Collaborate with the customer service team to address any delivery issues and ensure transport team met customer requirements, ensuring customer satisfaction.
• Working closely with customer service manager on escalated customer inquiries regarding transportation and delivery.
• Work closely with other departments to coordinate delivery schedules and resolve any logistical challenges.

Performance Monitoring & Reporting

• Establish KPIs on the all above for transport operations, including delivery times, on-time performance, fuel efficiency and staffs performance.
• Monitor and analyse performance metrics, preparing regular reports to top management on the progress, performance with mitigation and improvement plan
• Use data to identify areas for improvement and implement changes to drive better results.

Job Requirements

• 5+ years of experience in transportation operations, logistics, or a similar role, with proven experience managing a team.
• Strong understanding of fleet management, route optimization, and safety regulations.
• Proficiency in transportation management software (e.g., HMS, TMS, GPS tracking) and Microsoft Office Suite.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303