Your position will be Sales Executive, your duties and responsibilities will be as designated by the Company, with an initial focus on:

• Develop and implement effective sales and marketing strategies, working with the team leader in executing those strategies, and ensuring the team's overall success.

• Identify and target potential clients in need of home removal services and international moving.

• Review our current lead handling process to increase the conversion ratio of leads received.

• Identify new business opportunities and stay updated on industry trends and competitor activities.

• Build and maintain a strong sales pipeline, consistently meeting or exceeding sales targets.

• Develop and deliver persuasive sales materials to prospective clients highlighting the value and benefits of our business services.

• Conduct on-site surveys and provide company introductions upon customers' requests.

• Negotiate and close quotations, ensuring customer satisfaction and establishing long term partnerships for referral business.

• Collaborate with marketing, operations, customer service, etc., to ensure the quality and smooth execution of the removal process and timely delivery of services.

• Identify areas for improvement, develop action plans, and implement strategies to meet or exceed sales targets.

• Stay updated on industry regulations and compliance requirements related to international removals.

• Prepare and submit accurate sales/leads reports, forecasts, and market feedback to management.

• Monitor and analyze sales data, key performance indicators (KPIs), and other metrics to assess team performance.

• Keep management informed about market information.

Requirements:

1. Tertiary education or above, major in business, marketing, or a related field.

2. Proven track record of success in sales, preferably in the logistics or removals industry.

3. Strong understanding of the international removals market, including knowledge of customs regulations, documentation requirements, and logistics processes.

4. Excellent communication and interpersonal skills, with the ability to build rapport and establish long-term relationships with clients.

5. Results-driven mindset, with a demonstrated ability to meet or exceed sales targets

6. Exceptional negotiation and persuasion skills.

7. Self-motivated and proactive, with the ability to work independently and as part of a team.

8. Detail-oriented with excellent organizational and time management skills.

Join our team and be part of a dynamic organization that offers a competitive salary, commission structure, and opportunities for career growth in the removal business industry.

Job Description:

• Support Supply Chain Manager, Logistics Manager and Operation Managers to make a project proposal to clearing offshore warehouse onboard all FPSO vessels respectively, aiming for making the physical inventory and the system’s inventory data (in AMOS) identical for better control over the offshore inventory and the consumable top-up purchase in future.
• Execute the proposed project above upon the approval of MdB President, i.e. organize the team if necessary, work out the detailed plan for each vessel with relevant project stakeholders such as Operation Managers, OIMs, Store Keepers, Maintenance Supers etc., go onboard to help offshore crews, especially OIMs and Store Keepers, to clean the physical inventory and the AMOS inventory together.
• Plan and perform random survey in the vessel’s inventory to check the data accuracy after completing the project described above.
• Plan and conduct training courses for all storekeepers.
• Identify opportunities of onshore common stock such as turbine, valves, compressors, safety gears and etc.
• Standardize AMOS material classification for all the vessels.
• Transfer any sort of expertise of material logistics to Logistics Manager and his team to strengthen the logistics organizational capability and knowledge.
• Advise Operation Management Team and Supply Chain Department of any possible efficiency improvement plans for various issues of material logistics offshore and onshore, incl. material handling procedures review, optimization of transportation, and systems and organizational reforms.

Job Description:

• Prepare Purchase Orders and various shipping documents such as invoices, packing lists, certificates of origin, beneficiary certificates, export permits, etc.
• Liaise with suppliers and customers to ensure smooth order fulfillment.
• Coordinate with banks, inspection bodies, and insurance companies for document submissions and Letter of Credit issuance.
• Handle Letter of Credit negotiations.
• Assist and support Sales Representatives with customer inquiries related to order fulfillment and documentation.
• Source freight and arrange shipment bookings.
• Prepare and submit regular reports as assigned.
• Perform other ad hoc duties as required by the department manager.

Requirements:

• Minimum qualification: ‘O’ Level.
• 3-5 years of experience in a similar role.
• Self-motivated, proactive, and results-oriented team player.
• Proficient in MS Office and SAP software.
• Ability to work cross-departmentally on specific projects and developments.
• Strong understanding of Supply Chain Management, International Trade, Business Contracts, and Negotiations, including UCP600 standards.
• Excellent interpersonal, verbal, and written communication skills.

Job Responsiblities:

• Contribute to the accuracy of inbounding and outbounding processes, by checking their manifests, paperwork and integrity, including dangerous goods, closely following up material handling team, and communicating to Material Logistics Supervisor any abnormality found, in accordance with MODEC's procedures.
• Contribute to the proper storage and control of materials onboard, by correctly labelling the items, allocating them in stores and recording in the system, critically assessing storage situation that require reorganization and
  supporting on possible adjustments.
• Contribute to the proper visibility of the stores of the unit, by assisting the Material Logistics Supervisor to develop various reports, as requested by Offshore and Onshore leaderships.
• Contribute to the load of backload of materials arrived through choppers, by participating in the chopper operations teams, providing operational support and checking all required documentation for the materials being embarked and disembarked, when requested.
• Knowledge on Brazilian legislation applicable to FPSO operation is required, including NR-10;
• Experience with offshore or FPSO is preferred.
• Required availability to move to Brazil and work offshore for the FPSO operation

Job Requirement:

1. Minimum 8 years experience operating with Oil and Gas industry;
2. Minimum 8 years experience working offshore as Storekeeper Onshore/Offshore;
3. Minium Bach in business logistics
4. Fluency in written and spoken english is preferred.

Job Scope

• Sales Order Excellence: Take the help of our sales order process, ensuring each customer’s journey from order to fulfillment is seamless and satisfying.To manage the accounts assigned to you by increasing the sales and developing new sales
• Logistic Coordination : Assign to SG logistics management , keeping our warehouse operations effective , support regular stock takes that inform business strategy and support sales success.
• Strategic Material & Stock Coordinating: Play a vital role as team member for internal Sale and Operation to collaborate with PMC , Sales and Product team to ensure stable supply chain and quality .
• Operational Dynamo: Propel efficiency through your involvement in the inbound and outbound logistics, demonstrating an eye for improvement and a knack for problem-solving.
• Customer Success Advocate: Act as a key contributor to our commitment to customer satisfaction, where your efforts in order execution and delivery management result in triumphant customer experiences.
• Other tasks assigned by supervisory or management

• Candidates must possess at least a diploma related to supply chain, logistics, or management.
• Excellent communication, interpersonal and presentation skills
• Able to work both independently and as an effective team member
• Bilingual proficiency in Mandarin and English will be advantageous as this role involves liaising with our associates in China
• at least 2 years relevant experience

Performance Bonus: Our company recognizes and rewards high performance with competitive bonuses tied to your results.

Career Advancement Opportunities: We provide clear career progression pathways and support your development to help you reach your full potential.

Collaborative Work Environment: Join a team that values innovation, collaboration, and continuous improvement.

Summary

The Pacific Logistics team is the heartbeat of Operations at Apple. Come experience the best of both world - Work with the best Logistics partners in the industry, both internally and externally! We are growing our planning and analytics capabilities. This is an exciting opportunity for individuals who like to apply their analytical and stitching skills to plan logistics capacity to meet business's demands. We are looking for results-oriented individuals who will track all aspects of Logistics Planning, working with the Inbound/Outbound transportation and Distribution Centre (DC) Operations teams in Logistics. This is a central planning role and you will need to collaborate with the Supply/Demand Management, Operations Finance, Retail Fulfilment Operations and Reseller Operations teams on all Logistics capacity related matters and to drive further efficiencies in the Logistics Planning processes. The goal is to proactively influence and collaborate with the functional teams – meeting business requirements, balancing cost, infrastructure, supply, resources, credibility and supplier relationship and to scale to the right capacity across Logistics to maximise sell-through.

Description

IN THIS ROLE, YOUR RESPONSIBILITIES INCLUDE:

• Support Logistics Capacity planning related queries across Inbound, Outbound, Distribution Centers, all route to markets (Direct and Indirect business).
• Maintain Logistics Planning system tools to ensure accurate forecast and capacity plans to support the capacity planning process.
• Report on Key operational KPIs to monitor forecast performance against actuals.
• Analyse Forecast requirements against Logistics capacity to identify any risk to supporting Apple’s key events and volumes; where required collaborate with the Freight and Distribution Center Managers to enable more capacity. The role requires support the Logistics capacity planning team throughout the year including new product launches, event driven promotions and sustaining operations taking seasonality into consideration where applicable.
• Support all related reporting activities (dashboard, metrics, etc) including reviewing the need to enhance the tool to support the business need.
• Handle, supervise and understand variances between forecast and historical data profiles (both sustaining operations and during New Product Introduction).
• Participate in Logistics Cost and Shipping strategy reviews with Operations Finance, Reseller Operation and Supply/Demand Management.
• Drive continuous improvement in planning process and management system constantly looking for ways to improve the efficiency and effectiveness of handling the business.

Minimum Qualifications

• Bachelors degree preferred, applicants with 1-3 years relevant experience in supply chain/logistics will also be considered.
• Strong Data analysis and numeric skills with excellent attention to details and the ability to evaluate, analyse, present data to senior management team (as needed)

Preferred Qualifications

• Organised and able to react to the challenges of a dynamic environment
• Ability to deal with significant complexity driven by product transitions, macro factors (such as variations/exceptions in the supply chain), changing business landscape and supply or demand constraints
• Excellent communication, influencing and negotiation skills, both written and verbal
• Ability to establish positive relationships in a cross-functional team environment
• Positive mentality, energy and demeanor with strong work ethics
• Demonstrates initiative, perseverance, creative and flexibility
• Proficient at high level with Microsoft Excel
• Customers / Partners centric, focus on meeting the business demand, thinking of the big picture
• SAP, Tableau, Business objects (or equivalent) and database skills an advantage

Job Description:

1. Lead, Direct and Manage operations for the Operation Department

2. Coordinate with external parties (shipper/warehouses/carriers) and internal parties to support and make sure the whole process is running smooth

3. Supervise team members work and provide appropriate training as needed to ensure achievement of all set goals

4. Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives

5. Prepare and review of any established reports to ensure booking timeliness and accuracy

6. Responsible for correct and timely freight bookings and up-to-date information in systems

7. Ensure shipments are performed accurately and timely as per agreed SOP and KPI

8. To conduct periodical SOP review/audit with the objective to increase operational efficiency by system automation or simplification of processes, hence eliminating potential risk areas

9. Establish and maintain guidelines and best practices to mitigate shipment compliance risk, this includes permit accuracy and compliance.

10. Ensure full compliance with Singapore Customs Regulations

11. Responsible for the yearly documentation audit conducted by customer / shipper

Job Requirement:

• Preferably Senior Executive with Ocean freight forwarding experience

• Preferably good communication skills and proficiency in English

• Minimum 5 years’ experience in relevant field

About Elite Digital Logistics

Elite Digital Logistics (EDL) is a global logistics service provider to the chemical industry focusing on freight management for major MNC producers. The supply chain service offering is characterized by a strong focus on digital transformation supported by Elite Global System (EGS), enhancing total supply chain visibility and efficiency in operations. Elite Digital Logistics operates through 12 offices in Asia (Singapore HQ, Hong Kong, China, Japan, Taiwan, Malaysia, Thailand, India), 5 offices in Europe(Belgium, France, Spain, UK, German), 3 offices in the Middle East (KSA, Dubai) as well as Houston in the U.S.

The Role

This position will be responsible for managing communication between a company’s corporate management and the investors.

Job Responsibilities

• Develop and execute investor relations programs to facilitate communication and build constructive relationships with the investment community, media and other stakeholders.
• Manage production of investor relations materials, including annual reports, unitholder circulars, announcements, press releases, presentations and website content.
• Manage investor and analyst engagement events such as AGM, analyst briefings, investor conferences and roadshows.
• Keep abreast of developments in the REITs and real estate sectors to provide insights on market activities, trends, competitive landscape, shareholder and ESG related issues.
• Manage production of the REIT’s annual sustainability report in accordance with SGX reporting requirements.
• Track and review major ESG ratings, manage and enhance the REIT’s corporate image and reputation.

Job Requirements

• Degree in Finance, Accounting, Real Estate or Communications.
• Preferably with at least 8 years of relevant experience.
• Excellent writing skills.
• Familiarity with the real estate industry and exposure to equity capital markets and/or a strong grasp of finance will be a distinct advantage.
• Pro-active, customer-focused, a good team player and independent in working in a fast-paced environment.
• Required to obtain the CMFAS license.

We are seeking a dynamic and results-driven Business Development Manager to join our team. The ideal candidate will have a strong background in logistics, particularly in air and marine freight services, and will be responsible for driving business growth by identifying new opportunities, building strong relationships, and developing strategies to expand our market presence.

Key Responsibilities:

• Market Research & Analysis: Conduct thorough market research to identify new business opportunities in air and marine freight logistics.
• Client Acquisition & Relationship Management: Identify, approach, and acquire new clients while managing relationships with existing customers to ensure long-term partnerships.
• Sales Strategy Development: Develop and implement strategic sales plans to expand the company's customer base and increase revenue.
• Contract Negotiation: Lead negotiations on contracts, ensuring terms are favorable for the company while meeting the needs of the client.
• Collaboration: Work closely with internal teams, including operations, finance, and customer service, to ensure smooth execution of contracts and client requirements.
• Performance Monitoring: Track and analyse sales performance metrics and KPIs to ensure goals are met or exceeded.
• Networking & Promotion: Attend industry events, trade shows, and conferences to promote the company's services and expand professional networks.

Qualifications:

• Education: Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field. A Master's degree is a plus.
• Experience:
  • Minimum of 3-5 years of experience in business development, sales, or account management in the logistics industry, with a focus on air and marine freight.
  • Proven track record of successfully developing business and closing deals in a competitive market.
• Skills:
  • Strong understanding of air and marine freight operations and industry trends.
  • Excellent negotiation and communication skills.
  • Ability to develop and execute sales strategies effectively.
  • Strong analytical skills with a focus on financial performance and market trends.
  • Proficiency in CRM software and MS Office suite.
• Personal Attributes:
  • Highly motivated, with a strong drive to succeed.
  • Ability to work independently as well as collaboratively in a team environment.
  • Strong organizational and time-management skills.
  • Adaptable and open to traveling as needed.

Our client, a MNC in Freight Forwarding industry is seeking for a LOGISTICS MANAGER / ASSISTANT MANAGER ( FREIGHT FORWADER ) - 7,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 5 years experience overseeing a team to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 7,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

We have an opening for a Research Fellow (Transportation) in areas related to traffic operations, traffic control, simulation, and connected and automated vehicles (CAVs). Specifically, we expect the selected candidate to lead and pursue high-quality research on intelligent transportation systems, including but not limited to (1) traffic flow theory, (2) traffic control in urban and highway contexts, (3) vehicle dynamics and control, (4) optimization of transportation infrastructure, and (5) data privacy and security. In addition to research, the selected candidate is expected to help draft research proposals and supervise graduate and undergraduate students.

Qualifications

• Possess a PhD in Civil Engineering, Mechanical Engineering, Electrical Engineering, or other closely related fields.
• Research experience in Intelligent Transportation Systems with excellent publication record.
• Good programming and analytical skills.
• Expertise in control theory, optimization, game theory, and machine learning is highly preferable.
• Good technical proposal writing and presentation skills.
• Able to plan and organize well and adhere to the deadline.
• Able to perform research in a multidisciplinary team,
• Open to fixed-term contract

Our client, a MNC in Freight Forwarding industry is seeking for a LOGISTICS MANAGER / ASSISTANT MANAGER ( FREIGHT FORWADER ) - 7,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 5 years experience overseeing a team to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 7,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

A fast tracked local logistic, transportation and warehouse storage solution provider looking for Prime Movers to manage our trailer services. This job is paying on a per trip basis and average income can be between $3000 to $4000 (Trip basis).

Core Responsibilities

• Operate a cargo container transporting machinery.

• Follow appropriate safety procedures for transporting containers/ loose cargo.

• Inspect loads to ensure that cargo is secure.

• Perform daily vehicle maintenance.

Job Requirements:

• Valid Class 4 / 5 driving license.

• A Secondary Certificate.

• Have basic sound knowledge of traffic rules / road signs.

• Physically fit.

• Have valuid PSA license will be an advantage.

About the Team:

The Shopee Regional Logistics team is committed to providing Shopee's users with the best e-Commerce logistics experience in the most cost-effective way. Positioned at the crossroads of Business, Operations, and Product, the team strives to enhance delivery speed and reliability by creating innovative services to exceed users' expectations. Using the latest technology and data-driven strategies, the team optimises the entire logistics value chain, from seller to the last-mile delivery, and pre-purchase to order completion. With access to extensive data, the team gains insights into logistics operations and user preferences to deep-dive and solve pain points from a first-principles basis.

Job Description:

We are seeking for an experienced manager to join our team as a Product Leader. As part of our global business, the candidate will need to work closely with our colleagues based in Singapore and overseas offices (Asia and Latin America).

This role requires a go-getter with all-rounded skills in business acumen, analytical thinking, user research, problem solving, systems thinking, technical understanding, project management and stakeholder management. We offer a collaborative and stimulating working environment with opportunities to take ownership and have autonomy in making tangible change. Come join us as we break new boundaries in logistics service for the e-Commerce industry!

The candidate will be responsible for:

• Defining and executing the product vision and strategy to meet business objectives
• Identifying business problems with qualitative and quantitative analysis, translating this into product opportunities to improve key business metrics, specifically in the logistics domain
• Keeping abreast of latest technological applications in the industry, and evaluating the suitability of application in Shopee Logistics context
• Lead cross-functional teams to develop various products from end-to-end, including solution design, driving implementation, monitoring product performance, evaluating business impact and making iterations
• Leading a team of product managers
• Communicating and presenting insights to stakeholders

Requirements:

• Bachelor’s degree or above in Business Analytics, Statistics, Information Systems, Computer Science or a related science/tech field preferred
• Min 6 years of professional experience, with at least 4 years in product management field
• Experience in supply chain industry (Logistics, Warehousing) is a significant plus
• Excellent communication skills (able to communicate complex ideas effectively in written and verbal form), with experience presenting directly to senior management
• Able to collaborate effectively with cross-functional teams
• Experience working with international stakeholders in a multinational corporation is a significant plus
• Strong analytical and problem-solving skills
• Proactive and can learn quickly
• Able to work in a dynamic environment, effectively managing multiple and competing priorities simultaneously

About the role

The incumbent will be part of a larger team within the Solution and Automation department in providing robotics and automation solutions to support the achievement of operation and business objectives to drive long term sustainable business growth.

What you will be doing

Robotics & Automation Solutions:

• Support the development of new customers, either with existing client contracts or by supporting the sales team for RFQ, site visits and presentation.
• Initiate and lead projects, from scoping to implementation phase with a focus on Robotics & Automation.

·       Assess Robotics & Automation opportunities across the business and provide cost-benefit analysis for investments required

• Level 1 support for implemented robotics and automation systems by providing expertise and initial troubleshooting of systems for operation team.
• Perform technologies watch and scout technologies that have high potential to solve operation problem statements that are not readily off-the-shelves
• Set up and support Project Management good practices and methodologies across the department
• Liaise with cross functions for project collaborations and to create internal and external communication contents.
• Proactively support the team members in their day-to-day work by providing expertise and insight.

Supporting Intracompany & Outreach Initiatives

• Assist local and regional entities in scoping, development and potential implementation of robotics and automation initiatives.
• Liaise with local institutions of higher learning to foster relationships, joint-collaboration and improve visibility of the company with regards to robotics and automation.
• Assist B’Lab in providing tours to customers, educational institutions, and other visitors

The successful candidate

• Degree in Computer Science / Engineering / Supply Chain or related field is mandatory.
• Excellent interpersonal (verbal and written) communication skills are required to support working in project environments
• Requires strong analytical, conceptual, and problem-solving abilities
• Ability in drafting proposal & businesses cases using ROI or similar metrics
• Ability to manage multiple priorities, and assess and adjust quickly to changing priorities
• Experience / knowledge of supply chain, transportation or logistics domains is highly desirable
• Experience / knowledge of Robotics and Automation, IoT solutions are desirable
• Passion for technology / tech - savvy

Roles & Responsibilities

Job description

· Handles customer enquiries (Export/ Import/ Transhipment / Customer Service)

· Coordinate with agents for rates/ bookings/ shipment arrangement.

· Handle SEA/AIR shipment and ensure all documents

· Create and issue invoice to customers

· Arrange deliveries and follow up with vendors and customers to ensure final destination of shipments

· Perform declaration of permit

Job Type: Permanent

Salary: $2,500.00 - $2,800.00 per month

Benefits:

• Additional leave

• Cell phone reimbursement

• Flexible schedule

Schedule:

• Day shift

• Night shift

• Weekend availability

Supplemental pay types:

• 13th month salary

• Yearly bonus

Education:

• GCE 'O' Level or GCE 'N' Level (Preferred)

Work Location: One location

Local or PR may apply.

No quota.

Summary of role requirements:

• Looking for candidates available to work:
• Monday: Afternoon, Evening
• Tuesday: Afternoon, Evening
• Wednesday: Afternoon, Evening
• Thursday: Afternoon, Evening
• Friday: Afternoon, Evening
• Saturday: Afternoon, Evening
• Sunday: Afternoon, Evening
• No experience required for this role
• Working rights required for this role
• Expected start date for role: 01 October 2024
• Expected salary: $2,500 per month

• GCE 'O' Level or GCE 'N' Level (Preferred)

Supplemental pay types:

• 13th month salary

• Yearly bonus

Our client, a MNC in Freight Forwarding industry is seeking for a LOGISTICS MANAGER / ASSISTANT MANAGER ( FREIGHT FORWADER ) - 7,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 5 years experience overseeing a team to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 7,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

Our client, a MNC in Freight Forwarding industry is seeking for a LOGISTICS MANAGER / ASSISTANT MANAGER ( FREIGHT FORWADER ) - 7,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 5 years experience overseeing a team to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 7,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

JOB DESCRIPTION

· Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy

· Respond to customer enquiries and provide quotations to customers promptly

· Ensure timely and accurate processing of orders and issue billings accordingly

· Ensure procedures for processing of orders with specific restrictions and that require price approval are strictly adhered to

· Work closely with overseas agent/partner and customer for scheduling of shipment

· Check on vessel sailing schedule, source for quotations, negotiate rates with carrier and co-loader, and confirm booking with carrier

· Follow up and update customer on all shipment details, schedule and status

· Request loading plan from freight forwarder at least 2 working days before vessel expected time of arrival and share loading plan with customer; and coordinate on all loading issues

· Prepare and handle full set of shipping documents including but not limited to submission of dangerous goods form to carrier if necessary, transhipment and export permit, master bill of lading, house bill of ladings, certificate of origin application, tax invoice and arrival notice

· Send stuffing photos, tally sheet, shipping note and final summary to overseas agent/partner

· Arrange for cargo pick up, permit clearance and transfer; and attend to customer queries; and engage haulier services when necessary

· Check commodity harmonized system code if applicable

· Manage and coordinate the flow of information between customers, warehouse and the transport team concerning the status of orders, incoming shipments, arrangement for cargo pick up, engagement of haulier services, unstuffing of incoming shipments, delivery arrangement, wrong orders, returned/damaged goods, unavailable loading bay at customer site, direct reject of orders at point of delivery, etc

· Ensure that critical information with regard to urgent delivery, special timing request are communicated and follow up with the transport team till completion of delivery

· Liaise with customers to evaluate and establish actual reason for direct reject of orders at the point of delivery; and rectify the error when necessary and work with finance to process credit note promptly and accurately

· Work closely with accounts team to:

a. Resolve and reconcile credit note discrepancies against payment made by customers;

b. Resolve and reconcile price error in orders and generate price difference credit note upon receipt of approval from customers and the Company

· Exercise good customer service skill when managing difficult customers and/or customer complaints

· Verify and analyse information gathered from customers’ feedback; and resolve the issues on the spot whenever possible. Otherwise, work closely with the relevant department to ensure customer complaints are appropriately addressed, service recovery are carried out promptly and preventive actions are in place to prevent recurrence of similar issues

· Provide administrative support when necessary and this includes but not limited to filing, data entry, retrieval of documents, etc or any other duties assigned

· Analyse data pertaining to customer feedback and complaints to identify key focus areas; and propose and executive action plans to enhance quality of service, improve process efficiency and service standard so that optimal results are achieved

· Perform scheduled service call to customers semi annually to gather customer feedback and strengthen relations

· Other ad hoc duties as assigned

QUALIFICATIONS

· Minimum Diploma in Supply Chain Management, Logistics or relevant field

· Fresh Diploma/Degree graduates are welcome to apply

· Prior experience in customer service and/or in the logistics industry would be distinct advantages

· Knowledge in import/export shipping procedure, incoterms and documentation are added advantages

· Proficiency in Microsoft Office is a pre-requisite

· Excellent communications and interpersonal skills with ability to build key relationships across all levels with internal and external stakeholders

· Self-starter who is hands-on, motivated, flexible, meticulous, proactive and action driven

· Strong planning, organizing, prioritization and time management skills

· Strong analytical and problem solving skills with ability to identify and assess problems quickly; to apply judgment and recommend solutions within broadly defined guidelines

· A strong team player with commitment to collaborate with other functions of the Company

· Able to multitask and work under pressure and tight deadlines independently

LOCATION OF WORK

1 One-north Crescent #07-02 (Will be shifting to 192 Pandan Loop in Oct 2024)

WORKING HOURS

Monday to Friday : 9am – 6pm

Extended hours depending on the exigencies of service

• Review contractual commitments, customer specifications, or related information to determine logistics or support requirements.
• Analyze logistics processes.
• Determine logistics support requirements, such as facility details, staffing needs, or safety or maintenance plans.
• Analyze logistics processes.
• Propose logistics solutions for customers.
• Advise others on logistics topics.
• Direct the work of logistics analysts.
• Supervise employees.
• Evaluate effectiveness of current or future logistical processes.
• Analyze logistics processes.
• Provide logistics technology or information for effective and efficient support of product, equipment, or system manufacturing or service.
• Advise others on logistics topics.
• Evaluate the use of inventory tracking technology, Web-based warehousing software, or intelligent conveyor systems to maximize plant or distribution center efficiency.
• Analyze logistics processes.
• Develop logistic metrics, internal analysis tools, or key performance indicators for business units.
• Develop business or financial information systems.
• Analyze or interpret logistics data involving customer service, forecasting, procurement, manufacturing, inventory, transportation, or warehousing.
• Analyze logistics processes.
• Prepare or validate documentation on automated logistics or maintenance-data reporting or management information systems.
• Maintain data in information systems or databases.
• Identify cost-reduction or process-improvement logistic opportunities.
• Identify opportunities to improve operational efficiency.
• Evaluate the use of technologies, such as global positioning systems (GPS), radio-frequency identification (RFID), route navigation software, or satellite linkup systems, to improve transportation efficiency.
• Evaluate logistics methods to reduce environmental impact.
• Develop or maintain cost estimates, forecasts, or cost models.
• Estimate costs of goods or services.
• Develop specifications for equipment, tools, facility layouts, or material-handling systems.
• Develop technical specifications for systems or equipment.
• Conduct logistics studies or analyses, such as time studies, zero-base analyses, rate analyses, network analyses, flow-path analyses, or supply chain analyses.
• Analyze logistics processes.
• Apply logistics modeling techniques to address issues such as operational process improvement or facility design or layout.
• Apply mathematical models of financial or business conditions.
• Prepare logistic strategies or conceptual designs for production facilities.
• Develop business or market strategies.
• Identify or develop business rules or standard operating procedures to streamline operating processes.
• Identify opportunities to improve operational efficiency.
• Establish organizational guidelines or policies.
• Design comprehensive supply chains that minimize environmental impacts or costs.
• Evaluate logistics methods to reduce environmental impact.
• Develop or document reverse logistics management processes to ensure maximal efficiency of product recycling, reuse, or final disposal.
• Develop sustainable business strategies or practices.
• Prepare financial documents.
• Determine feasibility of designing new facilities or modifying existing facilities, based on factors such as cost, available space, schedule, technical requirements, or ergonomics.
• Assess the cost effectiveness of products, projects, or services.
• Interview key staff or tour facilities to identify efficiency-improvement, cost-reduction, or service-delivery opportunities.
• Identify opportunities to improve operational efficiency.
• Analyze jobs using observation, survey, or interview techniques.
• Conduct environmental audits for logistics activities, such as storage, distribution, or transportation.
• Evaluate logistics methods to reduce environmental impact.
• Create models or scenarios to predict the impact of changing circumstances, such as fuel costs, road pricing, energy taxes, or carbon emissions legislation.
• Apply mathematical models of financial or business conditions.

Our client, a MNC in Freight Forwarding industry is seeking for a LOGISTICS MANAGER / ASSISTANT MANAGER ( FREIGHT FORWADER ) - 7,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 5 years experience overseeing a team to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 7,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

About the role

The incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused

solutions to support the achievement of business objectives.

What you will be doing

• Communicate with customer, warehouse and forwarder in day to day operations

• Validating shipping documents from vendors, ensuring document completeness and accuracy adhering to SOP

• Advise vendor the mode of transports based on guidelines.

• Liaising with vendors / forwarders on shipment arrangements

• Monitoring of shipment status and to address custom clearance issues promptly.

• Reporting tasks (Extracting of reports from portal)

• Other ad hoc - Further duties to be identified in due course.

The successful candidate

• Preferably Diploma / Degree in Logistics / Supply chain

• Candidate with minimum 2-3 years’ experience

• He/She must equip with effective communication and collaboration skills to work with vendor, supply chain

team, marketing team and freight forwarders.

• Candidates to equip with basic MS Office skills

About the role:

The incumbent will be part of a solution team within the Contract Logistics Department in leading continuous improvement projects for Warehouse, Labelling and Assembly, providing seamless and customer-focused data analytics and solutions to improve customer service and operation efficiency.

What you will be doing:

Leading the Solution Team for a Luxury Goods account at 11 Pioneer Turn with below responsibilities:

Project

o   Driving continuous improvement initiatives with impacts on company or customer profitability

o   Identification of areas of improvements with key stakeholders

o   Design, proposal, and implementation of solution across different departments: Warehouse, Value Added Services, Customer Service, Quality, Sustainability

o   Alignment on project priorities and communication on progress to stakeholder

o   Coaching a team of 3 Logistics Analysts + interns to deliver project roadmap and to grow team members

o   Allocation of projects and tasks to team members based on priorities, availabilities, and competencies

Finance

o   Organizing semi-annual budget exercise revising last year spending and forecasting next year spendings

o   Ensuring monthly Billing accuracy

o   Improvement of P&L analytics and financial controlling

o   Supporting a team of 2 on daily financial operations

Ad hoc

o   Data extraction request from customer or Operations

o   Spot analysis request from customer or Operations

The successful candidate

·       4 to 6 years’ experience in Logistics / Supply Chain Industry or Project Management

·       Degree in Logistics / Industrial Engineering or comparable field of study

·       Strong data crunching, analytical and problem-solving abilities

·       Knowledge in lean, six sigma, 5S, WMS

·       Proficiency in Microsoft Office, Excel, Access, SQL

·       Excellent interpersonal and communication skills

·       Mandarin / French is a plus

Responsibilities:

• Responsible for the KPI indicators of the area in charge, have a strong execution;
• Responsible for the handling of customer opinions such as escalation complaints;
• Communication and coordination of problems between stations, customers;
• Customer relationship maintenance, telephone call back or visit customers, record and analyze customer needs and problems and timely feedback to improve customer satisfaction.

Requirements:

• Minimum diploma, preferably in Logistics / supply chain management;
• Minimum 2 years experience in related fields;
• Have great communication and coordination skills.
• Strong command in written & spoken in both Chinese & English to handle queries and complaints from Chinese & English speaking customers;
• Familiar with express business and related knowledge.

About the job

You will support the Goods Flow Manager in ensuring smooth and efficient goods flow operations in the store. This includes managing stock accuracy and availability, overseeing receiving and replenishment processes, and leading the team responsible for these operations.

Your assignment

• You will lead the team and work closely with other departments to ensure the highest level of customer service standards are executed
• You shall review the operation process and provide feedback and solutions to secure a more profitable and smooth operations
• You will ensure efficient daily goods flow operations in the role’s area of responsibility in accordance to Global Service Protocol.
• You will ensure the goods flow team complies with IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and work place environment.
• You will develop and lead the goods flow team to secure competence in the workplace and succession planning.