Overview

Scent Senses is a wholesale distributor of internationally branded luxury products, As a company focused on ensuring the end-consumer has the best possible purchasing experience, we are seeking a General Manager of quality assurance, logistics and warehouse management, who can ensure all products that pass through our warehouses are rigorously checked for quality and authenticity, have appropriate goods-tracking mechanisms implemented upon them, and complete their logistic journey efficiently.

As a manager, your role will require deep technical expertise, and managerial experience.

Job Responsibilities

You will be expected to:

1. Design and implement the company’s goods tracking mechanism to ensure complete traceability from manufacturer to end consumer.

a. You will be expected to work with the ERP systems administrator to digitize this mechanism

2. Manage a team of quality assurance officers, whose functions include

a. Ensuring correct distributor codes are present on each product

b. Visually inspecting all merchandise to ensure there are no blemishes

c. Appropriately demarcating and returning merchandise which does not meet QC standards

3. Manage a team of warehouse operators, who carry out typical CG operations.

4. Ensure logistics process error rate of <0.05%, including customer complaints and internal QA checks.

Job Requirements

As a significant point of control for the essential functions of quality control and warehousing, you will be expected to have the following experience and/or knowledge in order to carry out your functions effectively:

1) Thorough knowledge of various industry standard packaging quality assurance checkpoints, including their methods of identification.

2) Experience managing a team of at least 25 in a quality assurance function.

3) Deep knowledge and experience of goods traceability mechanisms, especially with regards to implementation of these mechanisms downstream.

4) Knowledge and experience of warehouse operations with respect to CG, especially in handling, sanitation between QC and non-QC products, goods flow, product accounting, etc.

5) Knowledge and experience working with GS1 standards and matrix codes.

6) A minimum of 15 years of experience working directly in the quality assurance field within the luxury industry.

7) Qualifications in technical industries are highly preferred.

8) Knowledge and experience in Odoo 16 software usage, especially Inventory and Manufacturing module.

Misc.

1) You will be expected to work 5.5 days. Weekday working hours are 8:30am to 6pm, and Saturday working hours are 8:30am - 1pm.

2) Sick leave and Annual leave will be in line with MOM regulations.

About the role

Reporting to the VP of Ocean team, and as part of the Trade Performance Centre (TPC) team, this role will manage allocation on trade lanes as negotiated, while also liaising with carriers and other TPC teams to monitor overall performance.

What you will be doing

Allocation Management

• Allocation Management on different Trade Lanes according to the agreements negotiated by the MO procurement team with the shipping companies for all FAK/NVOCC/NAC BASKET/NAC contracts
• Development and maintenance of allocation cards

Liaising with carriers

• Management of the Space / Equipment release with carriers
• Follow up on allocation compliance specifically on contracts subject to DeadFreight

Coordination with the network

• Work closely with other TPC teams to ensure continuous improvements and increase productivity
• Ensure that agreed SOPs are in place and respected in order to increase TPC visibility on the overall process and that data quality is improving
• Improved visibility of schedule carriers
• Conduct needs assessments and performance monitoring for communications with EU network
• Maintain dynamic communication across the network through specific flashes to inform of opportunities or difficulties.
• Conduct conference calls with stakeholders as needed (regular ones and emergency ones when needed)

The successful applicant

Essential

• Minimum diploma AND at least 2 years’ experience in carriers or Logistics company
• Highly proficient in Microsoft Excel/ Powerpoint
• Strong analytical skills
• Enjoys working with numbers
• Be autonomous while also excelling in a team environment

Desirable

• Tableau Software Proficiency is a plus.
• Goal oriented and driven, motivated self-starter with excellent organization skills and ability to multi-task
• Positive, highly adaptable and possesses strong people skills
• Able to adapt to different and difficult situations, people, country
• Innovative and has the ability to provide value added business solutions and alternatives

As a Customer Logistics Planner for Asia Pacific-China (APCN), you will play a pivotal role in managing and optimizing the supply chain operations for APCN. The ideal candidate will have a strong background in logistics planning, preferably with proven experience in logistics planning or a similar role in the Asia Pacific region including internships or background in logistics planning or supply chain management. Proficiency in SAP for supply chain activities and excellent communication skills in English are essential for success in this role.

Key Responsibilities:

• Collaborate with overseas suppliers to manage and track purchase orders.
• Oversee inventory activities within the APCN regional warehouse.
• Implement effective inventory control strategies to optimize stock levels.
• Work closely with cross-functional teams to align demand planning with business plans and sales targets in the APCN region.
• Regularly monitor stock levels in the warehouse and take proactive measures to prevent stockouts or excess inventory.
• Coordinate with country order managing teams to ensure timely communication and resolution of issues.
• Handle the phase-in and phase-out of products in the portfolio.
• Manage the process of handling commercial returns efficiently.
• Oversee stock adjustment activities, including handling scrap, lost, and found items.
• Measure and optimize the number of days it takes to turn inventory.
• Monitor and manage the average value of inventory to ensure cost-effectiveness.
• Track and improve delivery performance metrics to meet customer expectations.
• Manage and optimize logistics costs related to freight, warehouse operations, etc.

Key Highlights:

• Structured 1 to 1 Training Provided
• Good Career Progression
• Fantastic Employee Welfare
• Quarterly Payout VB
• Company Transport Provided

Details:

• $2.5K - $3K
• East Side
• 5.5 Days
• 8:30am - 6pm
• Every 2 Half Saturdays = 1 Day Off In Lieu

Job Scope:

• Following up on flight and vessel arrivals
• Attending to incoming calls
• Reporting any discrepancies to customers
• Ensuring that handling charges are billed accurately

Diploma in any field

Interested candidates please Apply to: wa.me/6586603835 with the following:

Full Name:

Residential Area:

Availability:

Resume:

EA License No: 04C3537

EA Personnel No: R23115867

EA Personnel Name: Jasper Quak

The Job:

Job Responsibilities:

• Supervise, monitor, and direct the performance of Data Centre Services
• Monitor daily Service Level Objective (SLO) and Service Level Agreement (SLA)
• Develop an operational team strategy to achieve Service Standards & SLA KPI’s
• Professionally monitor and train team’s performance, provide on the job coaching and evaluate performance, compare results to objectives
• Recommend or initiate hiring, promotions, transfers or disciplinary actions
• Conduct regular safety and task specific training both theoretically and practical
• Ensure all services are completed accurately and on time, in accordance with customer policies, including safety requirements.
• Establish, maintain, and promote exceptional customer service
• Properly maintain and inspect tools & equipment
• Schedule Maintenance Services as necessary to maintain the facility’s infrastructure systems in accordance with maintenance programs including, but not limited to, 5S
• Always ensure an appropriate number of personnel on site
• Oversees daily management of staff and manage the flow of Data Centre day-to-day operations
• Attend regular meetings with customers to report issues, analyze quality, review performance, and/or resolve issues.
• Correctly maintain and generate required reports, including trends surrounding the services.
• Manage team capacity & utilization for assigned tasks during normal operations SLA & standards
• Requires traveling to multiple sites if required

Job Requirements:

• Min Diploma with Minimum 3+ years of experience in a similar role
• Strong communication skills
• Must have Team Management experience

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Be a Part of Something BIG!

Are you looking for a challenging role that allows you to showcase your organizational skills and attention to detail? Do you enjoy working in a fast-paced environment with a team of like-minded individuals? If so, we have the perfect opportunity for you!

We are currently seeking an Supply Chain Executive to join our Group Chief Procurement Officer team. As the Supply Chain Executive, you will be responsible for liaising with stakeholders to monitor stock inventory for SER’s, coordinating with internal teams and SER’s to ensure stocks are accurately and timely delivered, and assisting in stock takes and reconciliation activities.

Make an Impact by:

• Liaise with respective stakeholders to monitor stock inventory for SER’s
• Work with internal teams and SER’s and ensure stocks requested are accurately and timely delivered.
• Coordinate with internal departments for new project initiatives (e.g., DBU, PM, PD, Finance etc)
• Assist in preparation and involvement of stock takes and reconciliation activities for SER’s
• Assist in premium allocation and return stocks.
• Tracking and generation of weekly and monthly reports
• Required to visit 3PL warehouse and observe the processes and feedback on improvements
• Expedite processing for stocks meant for export. Monitor all DOA (Dead On Arrival) stocks and assist in following up with the respective stakeholder.
• Monitor delivery cost and assist to consolidate or postpone to save delivery cost.
• Allocate stocks for SER’s roadshows and perform reconciliation once the roadshow is closed.

Skills for Success

• Diploma preferably in Supply Chain or similar discipline
• Good interpersonal, collaboration and teamwork skills
• Good problem-solving skills and able to work under stress
• Able to multi-task
• Proficient in MS Excel and PowerPoint, bonus if have SAP knowledge
• Attention to details and accuracy
• Affinity for numbers

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Job Summary

The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

·       Carrier Management

·       Negotiate buying rates to ensure profitability of business

·       Manage the purchasing performance tool within the Department

·       Optimize profitability: Control of bookings through a cockpit, re-purchase when opportunities are identified

·       Escalation points for final validation of DMP (BOLLORE rates approval platform)

·       Work on yield improvement solutions

·       Validation of input for tender bidding

·       Establish guidelines for pricing and procurement in alignment to Middle Office direction

·       Work closely with the sea freight planning team to define and formalize the booking instructions (Routing, Carrier, Schedule) according to customer’s constraints and MO Solutions’ strategy

·       Preform cross-functional collaboration (Business Units, internal customer and pricing) to meet with required information including: Transport mode, price, and transit time

·       Monitor price movements and seasonal price fluctuations

·       Analyze and report on monthly business performance (at GM meeting)

·       Weekly report on vendor management and tasks activities to Head of Sea Freight

·       Design solutions for new products / line by building product strategy with General Manager – Sales

·       Support Vertical / KA managers in marketing / pricing evaluation with economic analyses

·       Provide guidance and correct errors in the company’s internal pricing platform

·       Conduct interviews and recruit junior staff

Team Management

·       Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

·       Ensure team understanding and implementation on Bollore’s Value in daily work behaviors

·       Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes

·       Plan and monitor team development together with HR Division

·       Ensure updated Job Description availability for the team by coordinating with HR Division

·       Ensure all changes in Department / Section communicated properly to the team

·       Provide support and expertise to MO Operations when needed (e.g. specific quotation requirement)

The successful candidate

·       Bachelor’s degree requirement with min. 10 years of Seafreight experience

·       Minimum 5 years of experience in a fast paced and dynamic multi-cultural MNC environment. In Freight-forwarding or Logistics industry will be a plus.

·       Understanding of margin (yield) management

·       Good relations with carriers

·       Resourceful, result oriented and able to work under pressure

·       Excellent organizational skills

·       Good inter-personal skills, able to communicate precisely and effectively

·       Motivated, driven and result-oriented

·       Able to work well in a team as well as independently

·       Meticulous, analytical, and able to multi-task in a fast-moving environment

·       Highly initiative

·       Intermediate Access skill preferred

·       Export Excel skills such as V-look up, macros, pivot tables, is statement, VBA, and ability to create complex formulas and models

·       Good Command of written and spoken English

1. Monthly Reporting

• Import/export shipment report
• Updating warehouse/transport cost
• GIT report
• ASN KPI availability Report
• HS code report
• Inventory report

1. Coordinating on incoming shipments with warehouse/sales team
2. Coordinating on incoming cargo damaged survey
3. Follow up on inventory discrepancy with warehouse/sales team
4. Requesting quotations from freight forwarders
5. Cost allocation for domestic transport for all sales dept
6. Verify Vendor Invoices
7. Host monthly dept meeting
8. Adhoc tasks

The Logistics Coordinator is responsible for processing shipments, tracking and tracing, and communicating with customers and other departments. The ideal candidate will have experience in logistics and customer service, excellent communication skills, and the ability to work independently in a fast-paced environment.

Responsibilities

• Process shipping requests
• Track and trace shipments
• Communicate with customers in person and/or through calls, emails, and ticketing systems
• Prioritize workload according to customer requirements
• Generate and provide accurate and internationally-compliant documents to the requestor in a timely manner
• Follow up on issues and respond to customers within the appropriate time frame
• Support the safe and timely delivery of freight as it moves through the supply chain
• Report and escalate delays and incidents through established communications protocols
• Keep managers informed on all challenges and complaints, including escalation as required
• Maintain knowledge of customer policies on all aspects of product movement
• Work towards individual and department Key Performance Indicators (KPIs)
• Assist with investigation and data collection for post mortem due to gap in process or incident
• Develop and maintain relationships with cross-functional departments, as well as carriers, vendors, and other service providers
• Articulate process improvement ideas to managers
• Create documented process for customers when requested - SOP/SWI creation
• Other tasks as required

The Job:

Job Responsibilities:

• Supervise, monitor, and direct the performance of Data Centre Services
• Monitor daily Service Level Objective (SLO) and Service Level Agreement (SLA)
• Develop an operational team strategy to achieve Service Standards & SLA KPI’s
• Professionally monitor and train team’s performance, provide on the job coaching and evaluate performance, compare results to objectives
• Recommend or initiate hiring, promotions, transfers or disciplinary actions
• Conduct regular safety and task specific training both theoretically and practical
• Ensure all services are completed accurately and on time, in accordance with customer policies, including safety requirements.
• Establish, maintain, and promote exceptional customer service
• Properly maintain and inspect tools & equipment
• Schedule Maintenance Services as necessary to maintain the facility’s infrastructure systems in accordance with maintenance programs including, but not limited to, 5S
• Always ensure an appropriate number of personnel on site
• Oversees daily management of staff and manage the flow of Data Centre day-to-day operations
• Attend regular meetings with customers to report issues, analyze quality, review performance, and/or resolve issues.
• Correctly maintain and generate required reports, including trends surrounding the services.
• Manage team capacity & utilization for assigned tasks during normal operations SLA & standards
• Requires traveling to multiple sites if required

Job Requirements:

• Min Diploma with Minimum 3+ years of experience in a similar role
• Strong communication skills
• Must have Team Management experience

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN