As a Logistics Manager, you will oversee and optimize the warehouse and supply chain operations, focusing on efficiency and alignment with business objectives. Collaborating closely with cross-functional teams including logistics, marketing, and sales, you will ensure seamless coordination to meet operational goals and customer requirements.

Responsibilities:

• Strategically plan and manage logistics, warehouse, transportation and customer services.
• Liaise and negotiate with suppliers, retailers and resolve any arising problems or complaints from customers.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
• Optimize transportation routes and modes to minimize lead times and costs, ensuring on-time product delivery.
• Arrange warehouse, catalog goods, plan routes and process shipments.
• Implement effective warehouse management practices to streamline stock or inventory handling, storage, and order fulfillment processes for retailers and customers.
• Able to meet cost, productivity, accuracy and timeliness targets.
• Monitor market trends, customer demands, industry developments to implement best practices and innovative solutions to enhance supply chain efficiency.
• Supervise, coach and train warehouse workforce for any issues or challenges that arise.

Requirements:

• Bachelor's degree in supply chain management, Logistics, Business Administration, or any related field.
• Minimum of 10 years of working experiences in logistics and supply chain management.
• Excellent leadership and dynamic team player with the ability to motivate team, foster good relationships and collaboration, therefore achieving great outcomes and results.
• Excellent communication skills with the ability to build relationships with customers and suppliers.
• Strong decision-making skills, problem-solving skills.
• Details-oriented, results-oriented, and good time management skills.

Roles and Responsibilities

• Manage daily logistics operations
• Develop and implement transportation operations performance goals (KPI) using quality management knowledge
• Develop and implement operational policies, standards and procedures (SOPs) in regard to
• Delivery Quality Control including

- Temperature control

- Process for delivering items

• Vehicle cleanliness
• Vehicle maintenance including accessories
• Vehicle accidents
• Delivery processes for customers
• Goods Delivery timeframe
• Placement of goods upon delivery
• Delivery Quality Control including temperature control, placement of goods in vehicle
• Review, develop and implement solutions to improve current business processes through application of supply chain and business management principles (come up with ideas to improve current processes)
• Develop contingency/business continuity plans for risks associated wih process changes (e.g. when vehicle breaks down & etc.)
• Route planning with efficiency in mind
• Review, develop and implement solutions to improve current business processes
• Align resources management (manpower and asset) strategies with business strategies
• Other ad-hoc duties as designed by the management

Requirements

• Candidate must possess at least relevant Bachelor's Degree / Professional Degree.
• At least 3 years of working experiences in related field.

As a Logistics Manager, you will oversee and optimize the warehouse and supply chain operations, focusing on efficiency and alignment with business objectives. Collaborating closely with cross-functional teams including logistics, marketing, and sales, you will ensure seamless coordination to meet operational goals and customer requirements.

Responsibilities:

• Strategically plan and manage logistics, warehouse, transportation and customer services.
• Liaise and negotiate with suppliers, retailers and resolve any arising problems or complaints from customers.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
• Optimize transportation routes and modes to minimize lead times and costs, ensuring on-time product delivery.
• Arrange warehouse, catalog goods, plan routes and process shipments.
• Implement effective warehouse management practices to streamline stock or inventory handling, storage, and order fulfillment processes for retailers and customers.
• Able to meet cost, productivity, accuracy and timeliness targets.
• Monitor market trends, customer demands, industry developments to implement best practices and innovative solutions to enhance supply chain efficiency.
• Supervise, coach and train warehouse workforce for any issues or challenges that arise.

Requirements:

• Bachelor's degree in supply chain management, Logistics, Business Administration, or any related field.
• Minimum of 10 years of working experiences in logistics and supply chain management.
• Excellent leadership and dynamic team player with the ability to motivate team, foster good relationships and collaboration, therefore achieving great outcomes and results.
• Excellent communication skills with the ability to build relationships with customers and suppliers.
• Strong decision-making skills, problem-solving skills.
• Details-oriented, results-oriented, and good time management skills.

1. To produce half monthly billing report for Accounts, with complete data entry for all DO received

2. To produce monthly salary report of drivers for HR Department

3. Processing and filling of documentations and reports

4. Administrative duties of vehicle’s insurance, road tax, parking and fines

5. Responsible for quotation for price confirmation and acknowledgement by customers / sub cons

6. To keep track of daily order for the group of lorry order

7. To ensure accurate information on GPS system

8. To carry out any other duties / works as assigned by your superiors.

9. Training and guidance provided

Requirements:

Minimum ‘O’ Level

Willing to learn, independent,meticulous, hardworking

Able to handle stress and tight deadlines and multi task

Handling physical goods receiving, issue, packing, dispatching and fulfill delivery schedules, conduct physical stock check, maintain high standard of cleaniness. Provide support on duties relating to logistics and inventory management. Overseeing and managing the day-to-day operations of the warehouse, including receiving, storing, and shipping products or materials, while ensuring efficient coordination amongst the staff. Monitoring and enforcing compliance with company policies and safety regulations to ensure the safety of all warehouse employees.

Job Description

• Oversee end-to-end air freight logistics operations, planning and booking to tracking and delivery, ensure timely shipment of goods.
• Receiving and sorting of incoming goods.
• Collaborate with warehouse for inventory and shipping.
• Ensure proper storage allocation for incoming goods.
• Arrange transportation for local deliveries.
• Monitor and manager current stock levels, generating reports to track inventory movement.
• Ensure on-time delivery of goods to customers.
• Any other ad-hoc duties as and when is required.

Requirements

• Minimum 1 to 2 years of relavant working experience.
• Proficient in Microsoft Office
• Excellent writing and verbal communication skills.
• Ability to multi-task and work in a fast pace environment
• Confident, self-motivated and result-oriented.

About the role

• To elaborate the Master Production Schedule for our VAS Labelling Operation based on available capacity, customer deadlines and orders readiness.
• To support day-to-day planning activities (materials & resources) to ensure on time in full delivery (OTIF) of labelling workshop.
• To Identify, implement, and coach others in operations planning best-practice activities to achieve operations KPI’s with year-on-year improvement.
• To support Operation Manager with Continuous Improvement initiatives to ensure year-on-year improvement of Standard Productivities

What you will be doing

Operation Planning:

• Improve & develop ‘fit for purpose’ Labelling Master Production Schedule processes & tolls to ensure effective load versus capacity management, with the objective to improve coordination within services, improve OTIF KPIs and support Operation Manager in efficient resource deployment

• Ensure that procedures, processes & policies are deployed and followed within the Senior Leadership Team, encouraging best practice and a culture of Continuous improvement across all planning & materials management processes.

• Monitor and ensure compliance to planning procedures throughout Production Operations team

• Complete month end analysis of Operations/Planning performance and issue reports / KPI’s as required

Performance and CI:

• Support Operation Manager in analysing online performance and propose actions to improve the productivities

Team Management:

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

• Ensure team understanding and implementation on Bollore’s Value in daily work behaviour

• Plan and monitor team performance including coaching and counselling needed to deliver expected outcomes

• Plan and monitor team development together with HR Division

• Coach and motivate staffs in cohesive and inclusive working environment to minimize staff turnover

• Ensure staff are correctly trained and supported during on-boarding period and that each new comer is feeling supported and part of the team

• Ensure updated Job Description availability for the team by coordinating with HR Division

• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma & Above
• 2-3 years of Operations experience
• Preferably in logistics related field, 3PL is preferred
• Ability to speak well confidently and build rapport with customers
• Good MS Excel skills
• Strong mentality and interpersonal skills

Job Title: Delivery Fleet Planner cum Operations Assistant

Company: SDP LOGISTICS

Location: Woodlands, Singapore

Job Type: Full-time

About Us: SDP LOGISTICS specializes in last mile delivery services with a particular focus on handling cargo from China. We pride ourselves on our efficiency and reliability, ensuring that every delivery is handled with the utmost care. We are seeking a proactive and organized Delivery Fleet Planner cum Operations Assistant to support our operations team.

Responsibilities:

• Fleet Planning: Coordinate and plan the delivery routes for the fleet, ensuring optimal utilization of vehicles and timely delivery of goods.
• Schedule Management: Develop and maintain delivery schedules, monitor progress, and make adjustments as necessary to meet delivery deadlines.
• Inventory Coordination: Work closely with warehouse staff to manage inventory levels, prepare orders for dispatch, and ensure accurate documentation.
• Operational Support: Assist in day-to-day operations, including handling customer inquiries, processing orders, and managing delivery documentation.
• Performance Monitoring: Track and analyze fleet performance metrics, such as delivery times, fuel consumption, and vehicle maintenance.
• Communication: Maintain clear and effective communication with drivers, warehouse staff, and customers to ensure smooth operations.
• Compliance: Ensure all fleet operations comply with local regulations and company policies, including safety standards and vehicle maintenance schedules.
• Problem Solving: Quickly address and resolve any issues that arise during the delivery process to minimize disruptions.

Requirements:

• Experience: Previous experience in logistics, fleet management, or operations support is preferred but not required.
• Organizational Skills: Strong ability to plan, organize, and manage multiple tasks efficiently.
• Communication Skills: Excellent verbal and written communication skills to liaise with team members and customers.
• Technical Skills: Proficiency with logistics software, route planning tools, and standard office applications.
• Analytical Skills: Ability to analyze data and make informed decisions to optimize fleet operations.
• Team Player: Willingness to work collaboratively and adapt to a fast-paced, dynamic environment.

Benefits:

• Competitive salary and benefits package
• Opportunities for career growth and advancement
• Supportive and inclusive work environment
• Training and development programs

How to Apply:Interested candidates are invited to submit their resume and cover letter to [email protected] with the subject line "Delivery Fleet Planner cum Operations Assistant Application."

Job Title: Warehouse Assistant cum Cargo Handler

Company: SDP Logistics

Location: Woodlands, Singapore

Job Type: Full-time

About Us: SDP Logistics specializes in last mile delivery services with a particular expertise in handling cargo from China. Our commitment to efficiency and reliability sets us apart in the logistics industry. We are seeking a dedicated and detail-oriented Warehouse Assistant cum Cargo Handler to join our dynamic team.

Responsibilities:

• Receiving and Inspecting Cargo: Unload cargo from container, inspect for damage, and verify quantities against shipping documents.
• Inventory Management: Accurately record incoming and outgoing shipments, manage inventory levels, and maintain warehouse organization.
• Cargo Handling: Safely and efficiently handle, sort, and store cargo, including fragile items, in designated areas.
• Order Fulfillment: Pick, pack, and prepare orders for delivery, ensuring accuracy and timeliness.
• Quality Control: Conduct regular quality checks to ensure all items meet company standards and client expectations.
• Equipment Operation: Operate forklifts, pallet jacks, and other warehouse equipment safely and responsibly.
• Documentation: Maintain detailed and accurate records of all cargo movements and transactions.
• Compliance: Adhere to all safety protocols and regulatory requirements related to cargo handling and warehouse operations.

Requirements:

• Experience: Previous experience in warehouse operations, cargo handling, or a related field is preferred.
• Physical Stamina: Ability to lift heavy objects, perform repetitive tasks, and work in various warehouse conditions.
• Attention to Detail: Strong organizational skills and keen attention to detail for accurate inventory management and order fulfillment.
• Communication Skills: Good verbal and written communication skills to coordinate with team members and report any discrepancies.
• Technical Skills: Basic proficiency with warehouse management software and equipment operation.
• Team Player: Ability to work collaboratively in a fast-paced environment and adapt to changing priorities.

Benefits:

• Competitive salary and benefits package
• Opportunities for career growth and advancement
• Supportive and inclusive work environment
• Training and development programs

How to Apply: Interested candidates are invited to submit their resume and cover letter to [email protected] with the subject line "Warehouse Assistant cum Cargo Handler Application."

Responsibilities:

• Perform trouble shooting on trucks faults on mechanical/electrical systems.
• Perform vehicle service and repair.
• Maintain the tools and equipment well.

Requirements:

• Candidate will at least a Professional Certificate/NiTEC in Automotive Technology or a former NTC 2/3 in Motor Vehicle Mechanics.
• At least 2 years of working experience in the truck service and repair.

Working location: Sungei Kadut

Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Duties & Responsibilities:

• Measure and report the effectiveness of warehousing activities and employees performance.
• Organize and maintain inventory and storage area.
• Perform periodic provisioning (i.e. Based on historical usage and future forecast, propose the replenishment level and max stock level).
• Monitor, track and report the status of all spare parts.
• Perform issuance of materials to workshop and raise purchase requisitions for materials demanded by workshop.
• Review of operation status with management on a timely and regular basis.
• Maintain good warehouse stock keeping and clean environment at all time.
• Communicate job expectations and coach employees.
• Issue and manage all fleet and keys issue to sub-con and internal vehicle.
• Maintain items record, document necessary information and utilize reports to project warehouse status.
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
• Confer and coordinate activities with other departments.
• Any other ad-hoc duties as assigned by the superior.

Requirements:

• Minimum Diploma in Logistics and Supply Chain or equivalent.
• Minimum 5 years of relevant working experience.
• Possess Singapore Class 3 driving license (Class 4 and/or Forklift license will be an added advantage)
• Highly effective supervisory skills and techniques.
• Knowledge of warehouse software packages and MS Office proficiency.
• Ability to input, retrieve and analyse data.
• Hands-on commitment to getting the job done.
• Excellent communication and interpersonal skills
• Proven ability to direct and coordinate operations.

Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Responsibilities:

· Load and unload all goods safely.

· Prepare delivery duties according to schedule.

· Deliver to different / multiple locations.

· Keep a lookout for delivery driver while on the roads.

· Answer enquiries from customer

Requirements:

· Able to carry heavy items like fridges, TV, washing machine and etc.

· Have basic knowledge of installation of home appliances.

· Some relevant working experience in store/warehouse environment will be an added advantage

· Able to work on weekends, public holiday and overtime

· Able to commence work immediately within short notice

Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Description:

WORK NEAR YOUR HOME!
TRAINING Provided!
AIRCON Environment!
Transport from MRT!

Advantage:

• Forklift License
• Work At Height
• Able to work in CLEANROOM (Allowance provided)

Working Hours:

• Normal Day shift (8.00am - 5.30pm) (Able to commit OT if required)
• Normal Night (Mon - Fri 8.00pm - 5.30am) (Allowance provided)

Scopes:

• Picking and packing
• Loading and unloading of goods
• Using of Pallet Jet
• Inbound and Outbound
• Label printing
• Any other ad-hoc duties as assigned by the Supervisor

Requirements:

• Able to carry load 15-20Kg
• Computer Knowledge (Excel / Email replying)
• Not afraid of height

Responsibilities:

• Ensure timely collection & delivery of goods
• Load and unload goods safely
• Drive to different and multiple client’s locations
• Check and account for goods collected and delivered
• Perform delivery duties courteously and professionally
• Collect and counter-check invoices

Requirements:

• Valid Singapore’s Class 3 driving licence
• At least 1 year(s) of working experience in the related field
• Able to handle loading/unloading of heavy items such as TV, fridge, washing machine
• Able to work overtime
• Able to work on weekends and public holidays.
• Able to attend company-sponsored PWM/OPW training.

Working Location:

• Gain City Sungei Kadut - Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Note:

• Only shortlisted candidates will be notified.

Job Description

• Perform loading/ unloading/ arranging of warehouse cargo and items
• Collection/delivery of goods from/to customer scheduled by supervisor
• Check items at collection / loading
• Ensure goods are safely and timely delivered / collection
• Goods collected must be verified accordingly to customer’s gate-pass
• Assist in logistic duties, including packing & sorting of goods prior delivery
• Ensure vehicle cleaning and to upkeep vehicle maintenance, including petrol and regular vehicle servicing
• Ad hoc duties assigned by supervisor or management

Summary of role requirements:

• At least, 2 years of relevant work experience required for this role
• Valid LTA Class 3 & 4 driver license
• Good driving records
• Willing to work overtime when required
• Attentive, Reliable and Disciplined
• To adhere to the company's policy, rules, and regulations
• Able to perform OT when required which include weekend and PH
• Possess strong teamwork and able to co-work and co-ordinate

Job Description

• Ensure on time processing & delivery of customer’s orders to meet company’s target.
• Ability to communicate with internal parties including Warehouse, Planning, QA and Production floor on daily shipment issues
• Ensure cleanliness / 5S in the warehouse area
• Initiate / improve current Process Improvement and productivity measures on quarterly basis
• Plan and schedule daily kitting of Work Orders / Sales Order to support production and overseas customers
• Other ad hoc administrative duties
• Perform any other duty as assigned by Superior.

Requirements

• NITEC/ A Level / Diploma in SCM or Logistics – Minimum 1-2 years’ experience
• Knowledge in courier booking (Fedex, DHL & UPS)
• Familiarity with logistics and warehouse distribution preferred
• Ability to organize own area of work and work independently with min. supervision
• Requires both verbal and written communication skills
• Strong planning and analytical decision-making skills
• Ability to assume greater roles of responsibility
• Enthusiastic, Motivated and possess “Can-Do” attitude
• Strong interpersonal skill and able to interact with the staff of all levels
• Works independently and leads teams to deliver daily KPI
• Strong Microsoft Office skill will be an advantage
• Familiarization with Epicor/SAP/WMS/MRP is an added advantage

Responsibilities:

• Perform trouble shooting on trucks faults on mechanical/electrical systems.
• Perform vehicle service and repair.
• Maintain the tools and equipment well.

Requirements:

• Candidate will at least a Professional Certificate/NiTEC in Automotive Technology or a former NTC 2/3 in Motor Vehicle Mechanics.
• At least 2 years of working experience in the truck service and repair.

Working location: Sungei Kadut

Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Job Description:

• Formulates business strategies and plans in collaboration with senior management, aligning objectives with regional leadership approval.

• Directs area targets to achieve or exceed revenue, volume, profit, and line profitability goals.

• Manages synergies across business units and country operations.

• Ensures company policies are enforced across the region.

• Reviews and approves internal policies to align with business and legal standards.

• Oversees long-term planning to support future growth, presenting plans for executive approval as needed.

• Proposes and manages operational and capital expenditure budgets for executive review.

• Monitors performance against objectives, making adjustments as necessary to meet goals.

• Leads negotiations and investigations related to mergers, joint ventures, and acquisitions with executive oversight.

• Represents the company in dealings with key stakeholders, including customers, suppliers, and government agencies.

Other info:

· Movers & Transport company

· Salary $9000 - $11,500

· 5-day work (9am to 6pm)

Interested candidates, pls apply with resume in MS Word format

You may email to [email protected]

EA License No: 17C8809

EA Reg No: R1108561

Responsibilities:

· Load and unload all goods safely.

· Prepare delivery duties according to schedule.

· Deliver to different / multiple locations.

· Keep a lookout for delivery driver while on the roads.

· Answer enquiries from customer

Requirements:

· Able to carry heavy items like fridges, TV, washing machine and etc.

· Have basic knowledge of installation of home appliances.

· Some relevant working experience in store/warehouse environment will be an added advantage

· Able to work on weekends, public holiday and overtime

· Able to commence work immediately within short notice

Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Duties & Responsibilities:

• Measure and report the effectiveness of warehousing activities and employees performance.
• Organize and maintain inventory and storage area.
• Perform periodic provisioning (i.e. Based on historical usage and future forecast, propose the replenishment level and max stock level).
• Monitor, track and report the status of all spare parts.
• Perform issuance of materials to workshop and raise purchase requisitions for materials demanded by workshop.
• Review of operation status with management on a timely and regular basis.
• Maintain good warehouse stock keeping and clean environment at all time.
• Communicate job expectations and coach employees.
• Issue and manage all fleet and keys issue to sub-con and internal vehicle.
• Maintain items record, document necessary information and utilize reports to project warehouse status.
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
• Confer and coordinate activities with other departments.
• Any other ad-hoc duties as assigned by the superior.

Requirements:

• Minimum Diploma in Logistics and Supply Chain or equivalent.
• Minimum 5 years of relevant working experience.
• Possess Singapore Class 3 driving license (Class 4 and/or Forklift license will be an added advantage)
• Highly effective supervisory skills and techniques.
• Knowledge of warehouse software packages and MS Office proficiency.
• Ability to input, retrieve and analyse data.
• Hands-on commitment to getting the job done.
• Excellent communication and interpersonal skills
• Proven ability to direct and coordinate operations.

Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Job Description

• Carriers Management
• Sea Freight Procurement: Negotiating buying rates to ensure business profitability.
• Optimizing profitability by developing yield improvement solutions.
• Establishing pricing and procurement guidelines in alignment with headquarters.
• Collaborating closely with the sea freight operations team to define and formalize booking instructions (Routing, Carrier, Schedule) according to customer constraints and yield management.
• Performing cross-functional collaboration (Business Units, internal customers, and pricing) to gather required information, including transport mode, price, and transit time, and providing solutions to operations.
• Monitoring price movements and seasonal fluctuations, conducting market analysis.
• Designing solutions for new products/lines by developing product strategies.
• Responsible for expanding service contracts and ensuring volume commitments are met.
• Taking ownership of FCL and LCL procurement practices in the Singapore office.
• Focus on growth of the FCL and LCL businesses
• Handling ad hoc tasks as assigned.
• Reporting to the Director.

Requirements:

• Bachelor’s degree requirement with min. 5years of Sea freight experience
• Preferable experience in a fast paced and dynamic multi-cultural MNC environment. In Shipping Line, Freight-forwarding or Logistics industry is essential
• Understanding of margin (yield) management
• Good relations with carriers
• Resourceful, result oriented and able to work under pressure
• Excellent organizational skills
• Good inter-personal skills, able to communicate precisely and effectively
• Motivated, highly initiative, driven and result-oriented
• Able to work well in a team as well as independently
• Meticulous, analytical, and able to multi-task in a fast-moving environment
• Intermediate Access skill preferred
• Good Command of written and spoken English

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Job Scope

• Sales Order Excellence: Take the help of our sales order process, ensuring each customer’s journey from order to fulfillment is seamless and satisfying.To manage the accounts assigned to you by increasing the sales and developing new sales
• Logistic Coordination : Assign to SG logistics management , keeping our warehouse operations effective , support regular stock takes that inform business strategy and support sales success.
• Strategic Material & Stock Coordinating: Play a vital role as team member for internal Sale and Operation to collaborate with PMC , Sales and Product team to ensure stable supply chain and quality .
• Operational Dynamo: Propel efficiency through your involvement in the inbound and outbound logistics, demonstrating an eye for improvement and a knack for problem-solving.
• Customer Success Advocate: Act as a key contributor to our commitment to customer satisfaction, where your efforts in order execution and delivery management result in triumphant customer experiences.
• Other tasks assigned by supervisory or management

• Candidates must possess at least a diploma related to supply chain, logistics, or management.
• Excellent communication, interpersonal and presentation skills
• Able to work both independently and as an effective team member
• Bilingual proficiency in Mandarin and English will be advantageous as this role involves liaising with our associates in China
• at least 2 years relevant experience

Performance Bonus: Our company recognizes and rewards high performance with competitive bonuses tied to your results.

Career Advancement Opportunities: We provide clear career progression pathways and support your development to help you reach your full potential.

Collaborative Work Environment: Join a team that values innovation, collaboration, and continuous improvement.

What the role involves:

1. Handle and execute day-to-day Air Freight and Sea Freight Forwarding Export activities and Customer Service Shipment booking from Shipper
2. Ensure smooth daily workflow, co-ordinate with operation section and traffic
3. Maintain good relationships with both internal and external stakeholders
4. Track and monitor shipments status and inform customer accordingly
5. Handle all customers' enquiries timely and effectively
6. Ensure Pre-alerts to destination offices via email
7. Manage problems, answer general inquiries and complaints for both local and overseas
8. Respond to emails promptly
9. Ensure compliance with customers Standard Operating Procedures
10. Ensure all data are updated timely and correctly in the system
11. Work with billing team to close off jobs and issue invoice
12. Take lead in operational issue resolutions
13. Implement improvements to enhance service capability within the team
14. All other ad-hoc work instructions from Supervisor / Manager

Required Qualifications, Skills & Experience:

• Dipolma
• At least 2 years in Sea freight or Airfreight and familiar with export/import process
• Good understanding of Incoterms 2010
• Self-discipline, initiative, responsible and independent in a fast-paced environment
• Well-organized on planning work tasks and meticulous
• A good team player with good interpersonal, communication skills and positive attitude
• Competent in Microsoft Outlook, Excel and Word

Job Description & Requirement

• Min. 2 years working experience in freight forwarding (Air & Ocean)
• Preferably good knowledge in both Freight operations and sales processes.
• Good team player with the ability to work independently and effectively in a diverse environment.
• To source for new businesses by making sales calls, visiting customers & servicing existing clients.
• Have existing own client database.
• Swift response to customers, shipment enquiries & freight quotation.
• Responsible for maintaining and developing new business with existing customers.
• Procurement of rates from overseas offices, agents and approved local vendors.
• Preparation of quotations and participation of RFQ, tender bids when required.
• Achieving the annual sales target.

Additional Info:

• Allowance provided (i.e mobile bill, transport & entertainment will be able to reimburse per receipt, limit will share upon interview)
• No OT claim
• Commissionable, will discuss scheme package when interview
• Seek for someone have freight forwarding experience, have some customer on hand.