Established in 1981, the School of Electrical and Electronic Engineering (EEE) https://www.ntu.edu.sg/eee is one of the founding Schools of the Nanyang Technological University. Built on a culture of excellence, the School is renowned for its high academic standards and research. It is one of the largest EEE schools in the world, with more than 130 faculty members and an enrolment of more than 4,000, of which about 1,000 are graduate students.

We invite applications for the position of Assistant Manager, Student Administration. The incumbent shall support admission as well as student life initiatives and activities to enhance student’s learning experience for MSc programmes.

Key responsibilities include but are not limited to:

• Admissions Management and support: Managing the admissions process, including receiving and reviewing applications, verifying documentation, and evaluating eligibility criteria.

• Student Support: Providing ongoing support to current students, addressing their concerns, answering questions, and connecting them with appropriate resources and support services.

• Student Orientation: Planning and organizing orientation programs to familiarize new students with the campus, facilities, academic policies, and support services available to them.

• Collaboration: Collaborating with other departments, such as academic affairs and student services, to ensure effective communication and support for students.

• Reporting: Generating reports and providing data analysis related to admissions and student support activities.

Requirements:

• At least a good bachelor’s degree from a recognized Institute of Higher Learning.

• Minimum of 3 years of relevant experience in student life and support.

• Possess strong communication skills and problem solving skills with good time management.

• Able to handle stress and passionate in assisting students.

• Detail-oriented.

• IT savvy and proficient in MS Office applications (mainly word, excel, PowerPoint).

• Data analytic skills and experience will be an advantage.

• Possess a “can-do” attitude, ability to work fast and smart independently.

• A team player with strong interpersonal skills, able to work collaboratively.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU

The Nanyang Centre for Public Administration (NCPA) at the College of Humanities, Arts, and Social Sciences, Nanyang Technological University (NTU), Singapore invites applications for Research Associate.

Key Responsibilities:

• Work closely with Director of NCPA (Prof Liu Hong) and other research staff at NCPA, as well as the School of Social Sciences

• Coordinate NCPA's research activities within NTU (including the Lien Ying Chow Legacy Fellowship Programme) and with external partners

Job Requirements:

• Master's degree in one of the relevant fields of public administration, public policy, Asian Studies, political science, and international political economy from a reputed university

• At least three years of relevant experience

• Ability to work collaboratively with team members is particularly welcome

• Strong background and demonstrated experience in research, field work, data collection and analysis, and publication

• Demonstrated experience using both quantitative and qualitative research methodologies would be preferred

Applicants must state their work plan and demonstrate how their expertise relates to the research programmes and provide cover letter, CV and one writing sample.

We regret to inform that only shortlisted candidates will be notified.

Hiring Institution: NTU

The Nanyang Centre for Public Administration (NCPA) at the College of Humanities, Arts, and Social Sciences, Nanyang Technological University (NTU), Singapore invites applications for Research Associate.

Key Responsibilities:

• Work closely with Director of NCPA (Prof Liu Hong) and other research staff at NCPA, as well as the School of Social Sciences

• Coordinate NCPA's research activities within NTU (including the Lien Ying Chow Legacy Fellowship Programme) and with external partners

Job Requirements:

• Master's degree in one of the relevant fields of public administration, public policy, Asian Studies, political science, and international political economy from a reputed university

• At least three years of relevant experience

• Ability to work collaboratively with team members is particularly welcome

• Strong background and demonstrated experience in research, field work, data collection and analysis, and publication

• Demonstrated experience using both quantitative and qualitative research methodologies would be preferred

Applicants must state their work plan and demonstrate how their expertise relates to the research programmes and provide cover letter, CV and one writing sample.

We regret to inform that only shortlisted candidates will be notified.

Hiring Institution: NTU

The incumbent for this position will be the key administrator for the MSc Mechanical Engineering programme in the School of Mechanical and Aerospace Engineering. The incumbent will also assist with other functional tasks for the Graduate Studies Office, as required.

Job Description

• Administrate all processes from admissions to matriculation, coursework and graduation pertaining to the assigned MSc programme.

• Manage and attend to administrative processes pertaining to MSc dissertation submission and examination.

• Attend to procurement requests and work requests for the Graduate Studies Office.

• Contribute to and support events organized by the Graduate Studies Office such as Orientation and Welcome sessions, Workshops, Alumni networking event, Industry Seminar series, Graduation Dinner, Programme Retreat, and any Overseas Outreach trips.

• Attend to enquiries by prospective students, current students, and faculty.

• Facilitate preparation of data and statistics as and when required.

Requirements

• Bachelor’s degree, or Diploma with 3-5 years of relevant work experience, preferably in student administration services

• Effective communication and organisational skills

• Event planning and management

• Critical thinking and problem-solving skills

• Detail-oriented

• Good interpersonal skills

• Proficiency in Microsoft Office applications

Hiring Institution: NTU

In collaboration with the University of Economics Ho Chi Minh City (UEH), Nanyang Business School (ASEAN & China Programme Office) has commenced its new NTU International MBA (IMBA) to prepare working professionals in Vietnam for global business leadership roles in today’s green and technology-driven technology. The key purpose of the role is to support in the management and coordination of administrative and operations-related functions for the IMBA: https://www.ntu.edu.sg/education/graduate-programme/ntu-imba

This role reports to the Assistant Director (Operations) in the ASEAN & China Programme Office (Singapore) and work directly with counterparts who are based at University of Economics Ho Chi Minh City (UEH) to support the daily operations and engage the Vietnamese-speaking markets and students for the IMBA.

Job Description

• Support the Assistant Director (Operations) in the management and coordination of administrative and operations-related functions for the IMBA (Vietnam)
• Programme and Curriculum Management (Including but not limited to timetabling, faculty appointment, exam planning, administer course registrations, candidature matters and academic assessments etc.)
• Faculty Support and Student Management
• Manage the planning, scheduling, and execution of orientation activities for the programmes, including procurement of orientation items, refreshments, preparation classes and materials, workshops, and teambuilding events.
• Monitor student’s graduating status and schedule graduation and related activities.
• Strive towards the provision of positive, enriching, and memorable academic and social experiences for the students through carrying out the operational, administrative aspects of the programmes with integrity, professionalism, and a collaborative mindset.

Requirements

• A degree holder, preferably with relevant work experience of 5 to 7 years, with at least 3 years of experience in customer service and administration, preferably in the education industry
• Relevant experience in marketing communications will be an added advantage
• Meticulous and detail oriented
• Be able to multi-task effectively and work under pressure
• Possess strong leadership, organisational and supervisory capabilities
• Able to work independently and as a team 
• Proficiency in both (reading, writing, and speaking) in English and Vietnamese is essential due to the need to effectively engage with Vietnamese-speaking markets and students

Hiring Institution: NTU

Responsibilities:

1) To manage and to provide administrative support in postgraduate research programmes

• Administrative support to scholarship, applications, admissions, reports, statistics, and research attachment.

• To provide guidance to faculty and students whenever required for postgraduate programme document submission such as PhD and MEng.

• Equipped with a good knowledge and understanding on administrative process, faculty and students are able to prepare the programme documents independently.

• To liaise with ACR and OA on various administrative process.

• Ensure that the Oral Exam and QE documents are submitted to OA without delay and on or before deadline.

• Provide assistance to faculty and students in postgraduate programme process and flow. This helps to ensure that the documents are submitted within schedule without the delay and queries from OA and scholarship agency.

2) Adoption of technologies to improve operational efficiency

• Implement a digitalized system to keep the information of supervisors and students. Ease of the documents retrieval whenever required and minimize human error.

• Enhance the level of automation in various procedures related to postgraduate programmes.

3) To resolve outstanding issues

• Problem investigation and to arrive at solutions to resolve the various issues and appeal cases.

• To preempt the potential problems that could arise from disputes.

• To ensure faculty follow policy and procedures of school and university.

4) To provide the documents to OA, CoE, and various departments

• To analyse the various statistical data related to admissions and to implement an efficient approach to derive the statistics.

• To review applications and admission to support the School in research strategic planning.

5) Supervisory and delegating

• Oversee functions and responsibilities of support staff; Allocate tasks to appropriate staff with the right skills; Brief and monitor progress of delegated tasks.

• Ensure that tasks are completed satisfactorily and efficiently within allocated time frame.

• Coach new skills to the support staff to cope with the changes.

• Continue to improve the current administrative process.

6) Reimbursement of claims

• Liaise with finance and supervisors on the complexity of the claims.

• Coach support staff on handling the different requirements of claims related to conferences and research attachment.

7) New faculty support

• Assist the new faculty onboard our School in postgraduate programmes.

Requirements:

• Degree in any discipline

• Candidates who have held administrative positions in a central office within a large organisation would be preferred

• At least 3 years of relevant working experience

• Knowledge of contract management and financial management

• Proficient in MS Office applications

• Able to handle database/administrative systems

• Good working attitude, communication and management skills

• Ability to multi-task and work independently with staff and faculty at all levels

• Meticulous and analytical

• Think long-term with eye for details

• Responsible, resourceful, self-motivated and eager to resolve issues on a timely manner

• Be creative and improvise new ideas to improve the current administrative process

• Able to work independently with minimal supervision; shows great initiative

Hiring Institution: NTU

NTU’s School of Computer Science and Engineering (SCSE) is a leading school for higher learning that is known for its excellent curriculum, outstanding impactful research, and talented faculty. Today, we are ranked Top 10 for Computer Science in the latest US News and World Report Best Global Universities listing and NTU has been recognized as the top university for AI research and citation impact. SCSE serves a critical role in the university and society as we harness the power of digital technology and tech-enabled solutions to not only enhance the learning and research experience of our students and staff, but also to create innovative solutions for some of the grand challenges facing our world.

We invite suitable candidates to apply for the Student Administration, Senior Executive role with our Academics Office to provide support to the Academic team on all undergraduate matters.

Responsibilities:

• Assist in course registration activities and ensure that the process has been conducted in accordance with the University’s and school’s policies, guidelines and deadlines.

• Assist in processing waiver applications.

• Assist in the planning of the class timetable.

• Assist in handling queries from Undergraduate students and enquiries over the counter during scheduled timings.

• Check and ensure that all students have successfully registered for their required course after the course registration exercise, especially for graduating students.

• Provide statistics and data as and when required.

• Coordinate and facilitate the examination results appeal and review process and update student(s) timely on the decision.

Requirements:

• Min. a Degree with 2 years of relevant experience, preferably in an educational institution.

• IT savvy, proficient in MS Office applications and database management systems

• Meticulous and organized, with the ability to multi-task

• Proactive, analytical and resourceful

• Ability to work in a team

• Excellent interpersonal and communication (oral and written) skills

• Good sense of initiative and responsibility and positive working attitude

• Ability to manage stressful situations

Hiring Institution: NTU

The ICC Office under InsPIRE is responsible for a wide spectrum of activities related to NTU’s Interdisciplinary Collaborative Core (ICC) curriculum which is part of the NTU Education 2025 strategy.

ICC Office is responsible for working with the different colleges/schools to offer and administer the seven core ICC courses that will be taken by all NTU students admitted from AY2021-22 onwards.

This role is required to oversee the management, administrative and coordination aspects of the ICC that include academic planning, timetabling, course registration, and course delivery and assessment, and the assignment and management of the faculty, ICC Lecturers and ICC Specialists hired to teach the courses.

The role is critical in ensuring a meaningful and value-adding learning experience for all NTU undergraduates and the faculty involved in ICC teaching.

Responsibilities

Office Administration

• Assist in the procurement, reimbursement and financial activities of ICC Office

• Assist colleagues from InsPIRE and other units under InsPIRE in overseeing office related matters

• Assist with the planning and organisation of ICC-related meetings, workshops/seminars, activities

• Assist with the selection of ICC instructors for the Nanyang Excellence Awards for Teaching

• Assist with all other ICC-related administrative tasks

Course & Student Administration

• Support inter-college/school/department collaboration and serve as one of the points of contact between ICC Office and Colleges/Schools and Course Coordinators on matters relating to student enrolment, and the coordination of academic matters and activities

• Assist in all ICC course-related matters, duties will include being a liaison to all course coordinators and instructors, submitting course outlines for approval, timetabling planning, course registration, setting up of course and assessment sites, organisation of the end-of semester quizzes, uploading and consolidation of course marks/grades, end-of-semester Board of Examiners meeting, administering and consolidating data from course surveys, handling of course-related enquiries, and handling of all course-related student matters  

Faculty & HR Matters

• Work with colleges/schools and course coordinators on the assignment and allocation of full-time and adjunct instructors teaching ICC courses

• Assit HR and schools on the appointment of new adjunct instructors and reappointment of existing adjunct instructors

• Prepare the necessary information needed and scheduling of ICC instructors for annual performance appraisal of ICC instructors and coordinate with HRBY and the reporting officers of ICC lecturers on appraisal meetings

Outreach

• Serve as a point of contact and support to students, partners and schools on matters related to the ICC

• Support activities to share and promote ICC’s mission and curriculum, including the compilation and production of relevant marketing materials and eDMs

• Assist in the planning and organisation of ICC-related outreach activities including marketing collaterals (eg, door gifts)

Requirements

• Bachelor’s degree or Diploma with at least 2 years of relevant working experience, preferably in an institute of higher learning and/or the education sector

• Prior experience in a relevant administrative role in an institute of higher learning will be advantageous

• Meticulous with good organisational skills and a keen eye for detail

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• Good writing skills

• Proficient in handling data and numbers

• Proficient in MS Office applications (Word, PowerPoint, Excel and Access) - knowledge in intermediate Excel is a requirement

• Knowledge of student information/database management systems would be advantageous

• Strong stakeholder management, influencing and collaboration skills

• People-oriented and a proactive team player

• Ability to multi-task and deliver with quality and timeliness

• Ability to work independently with minimum supervision

Hiring Institution: NTU

NTU’s School of Computer Science and Engineering (SCSE) is a leading school for higher learning that is known for its excellent curriculum, outstanding impactful research, and talented faculty. Today, we are ranked Top 10 for Computer Science in the latest US News and World Report Best Global Universities listing and NTU has been recognized as the top university for AI research and citation impact. SCSE serves a critical role in the university and society as we harness the power of digital technology and tech-enabled solutions to not only enhance the learning and research experience of our students and staff, but also to create innovative solutions for some of the grand challenges facing our world.

We invite suitable candidates to apply for the Student Administration, Senior Assistant Manager role with our Academics Office to provide support to the Academic team on all undergraduate matters.

Responsibilities:

• Responsible for the planning and management of a growth management strategy and sustaining current excellent business with a focus on undergraduate and CET programs.

• Administer and manage daily operations and activities of the office, identifying and executing tasks and objectives, making recommendations and assigning resources to achieve the goals and desired outputs.

• Collect and create data to generate and analyze statistics of various metrics of programmes to evaluate effectiveness.  Review, formulate and propose recommendations.

• Evaluate alternative solutions and/or recommendations for improvement in collaboration with stakeholders

• Analyze and interpret policies to develop, revise and implement procedures for the efficient administration of Undergraduate and CET programs.

• Represent the School’s Undergraduate Office as the key contact and subject matter expert within the department to liaise with external stakeholders or offices to follow up on requests and requirements.

• Organize and/or participate in outreach activities that may include developing communications and training, planning/promoting workshops, events and related requirements. Participate in various welcome events for freshmen, including orientation and matriculation activities.

• Perform forecasting and work with Associate Chair (Academic) to plan and participate in development of budgets, monitoring and approval of expenditures.

• Supervise and direct a team of staff to perform various tasks and assignments.  Provide guidance to team members on governance, business process and finance matters.

• Manage the coordination of class timetable, modules allocation to students to ensure optimal learning. Administer and ensure fair distribution of teaching assignments for academic faculty, teaching assistants and postgraduates for undergraduate courses offered in the semester. 

• Oversee course registration and ensure that the process has been conducted in accordance to the University’s and school’s policies, guidelines and deadlines.

• Oversee, facilitate and ensure timely and relevant placement of students for the internship and the exchange programmes.

• Provide academic and administrative advisory support services to students including responding to and management of student emergencies locally and in overseas.

• Manage pre-exam preparation and post-exam processing which includes exam scheduling, post exam processing (marks checking and processing, checking of reports, exam result appeals, special consideration, academic awards and graduation matters).

• Collaborate with relevant NTU offices to ensure that the marketing and branding programmes remain attractive and relevant in the recruitment and admission of high caliber students.

Requirements:

• Min. a Degree with 5 years of relevant experience, preferably in an educational institution.

• IT savvy, proficient in MS Office applications and database management systems

• Meticulous and organized, with the ability to multi-task

• Proactive, analytical and resourceful

• Ability to lead a team and manage stressful situations

• Excellent interpersonal and communication (oral and written) skills

• Good sense of initiative and responsibility and positive working attitude

Hiring Institution: NTU

FIND YOUR 'BETTER' AT AIA We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives. If you believe in better, we'd love to hear from you. About the Role The incumbent is responsible for Fund Administration activities for the various products administered by AIA Investment Management Pte Ltd. Currently the products include Investment-Linked Product (ILP) Sub-Funds, Private Unit Trusts (AIAIT), Luxembourg incorporated SICAV sub-funds (AIAIF) and Singapore incorporated VCC (AIA VCC). Activities include but not limited to checking the Net Asset Value (NAV) reports prepared by the Fund Administrator, daily placement of subscription/ redemption trades, managing audit queries etc. He/she will be the Deputy to the Team Lead for the Team. Review the daily ILP trade order forms prepared by the Assistant/ Deputy Manager. Preparer role for backup/ rotation purpose. Perform 2nd level check on the NAV validation prepared by the Assistant/ Deputy Manager. Preparer role for backup/ rotation purpose. Provide oversight on the AIAS's staff on daily trade placement with Custodian for Asset Evolution and uploading prices to Integral Life. Review the monthly holdings reconciliation for AIA ILP funds and Asset Evolution. Preparer role for backup/ rotation purpose. Review the AIA ILP Semi/Annual Fund reports for the Direct Investment Linked Funds. Preparer role for backup/ rotation purpose. Review Semi-annual/ Annual reports for AIAIT, AIAIF and AIA VCC prepared by the Fund Administrators. Preparer role for backup/ rotation purpose. Review the verification check performed on the trailer fees statements received from fund houses and custody invoices from Custodian. Preparer role for backup/ rotation purpose. Review the fee payments instructions (eg. Management Fee, Transfer Agency Fee) with the various Fund Administrators. Preparer role for backup/ rotation purpose. Liaise with Auditors for any audit queries during the annual audit for the products administered by AIAIM. Work with external tax consultant on the corporate tax filing and GST Remission submission for the products administered by AIAIM. Preparation of quarterly and annually reporting (BAU & Regulatory). Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational requirements. Opportunity to be involved in projects or leading a project. Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Main Responsibilities

As an Administration & Business Support Executive, you are key in creating a welcoming experience to employees and guests alike starting from the reception. Your role centres around the day-to-day operations of the office, ensuring the office runs smoothly, facility and supply wise. This role requires strong communication skills to manage and liaise with our third-party service providers (cleaning staffs) and vendors for optimal service. This role includes supporting on other administrative activities such as coordination and support of internal visitors from other LDC offices, company events and business travel documents. You are a primary contact point for business travel, to employees and our business travel providers. This role requires occasional Executive support for Senior Management. 

• Reception - Receive internal and external guests while ensuring a pleasant reception experience and area
• Manage office pantries and key 3rd Party service providers (Cleaning Staff)
• Monitor office inventory and vendor contracts (service and maintenance) and ensure office is fully equipped to support day-to-day operations
• Liaise and manage external vendors for optimal office maintenance servicing for pantry facilities and appliances, landscaping, and overall office cleanliness
• Primary contact for business travel and manage relationships with hotels and support in procurement of corporate contracts
• Support internal visitors to Singapore Office including hotel bookings, visa/invitation letters and general logistics
• Keep track of joiners and leavers and manage administration on/offboarding and profile creation/deletion
• Coordinate and support office events and arrangements such as travel logistics and restaurant/venue booking and liaison
• Coordinate with HR and manage company merchandise
• Manage vendor invoices from processing to tracking
• Provide support to Senior Executives such as arrangement of travel and hotel bookings and business claims as required

Experience

• 3-5 years’ working experience in Secretarial / Administration / Cabin Crew background in a fast-paced MNC environment

Other skills (Computer Skills, etc)

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Highly effective communication skills to work with internal/external stakeholders in a fast-paced, multicultural and diverse setting
• Systematic, sharp and efficient
• Meticulous with keen eye for detail
• Proactive, confident and mature approach
• Able to juggle multiple priorities and concurrent tasks
• Willingness to learn with positive attitude
• Team-player

Languages:

• Proficiency in English and Mandarin to work with internal/external stakeholders who converse only in English, and with Chinese counterparts who converse only in Mandarin.

Academics

•  Minimum Diploma relevant to office administration/secretarial support

 

Job Title:  Assistant Manager / Manager       

Department: Trust/Private Clients

Location:  Singapore

Reporting to: Team Lead, Head of Trust Services

Persons to be supervised: Trust Officers

Purpose of the job

To manage the day-to-day administration of a varied portfolio of more complex trust structures and to maintain a wide and detailed knowledge and understanding of trust administration generally, to include money laundering, compliance and relevant legislation. This position requires the post holder to work autonomously, whenever necessary, with the ability to support the team and senior employees to ensure workload is completed accurately, effectively and efficiently.

Main Responsibilities

• To deal with the day-to-day administration of a varied and complex portfolio of trust and company structures, and to maintain a wide knowledge and understanding of company and trust administration generally, to include money laundering, compliance and relevant legislation.
• Work closely with Head of Trust Services and Business Development Director with the on-boarding of new business within the Group.
• To ensure tasks are completed to the highest possible standards, within the agreed timescales and that the objectives of the Group are fulfilled.
• To nurture, develop and grow the trust officers and senior trust officers in the team
• To consider the views, development and strengths of all team members prior to decision-making.
• To develop close working relationships with relevant clients and contacts and to strengthen key relationships through regular contact.  To seek to provide innovative and practical answers to client queries, being alert to both commercial concerns and technical accuracy. To ensure absolute compliance with KYC procedures in order to maintain knowledge of the client business.
• To ensure billing and debt collection is carried out effectively and in a timely manner. 
• To be alert to new business opportunities and to maintain a broad general knowledge of issues affecting the offshore industry, and be able to apply this knowledge in developing new and existing business.
• To attend marketing events and seminars organised by intermediaries, whenever appropriate and possible.
• To support Ocorian’s strategy, demonstrating the ability to generate innovative operational ideas and constructively challenge the status quo.
• And any other such duties that might be reasonably required for this role.

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