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Alphaeus Pte. Ltd.

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Company Overview

Alphaeus Pte. Ltd. has not provided any information.

List of Open Positions

Critical Infrastructure & Data Center Operations Lead – Healthcare IT

Singapore Singapore, Singapore

Responsibilities: Oversee mission-critical data center operations, ensuring reliability and seamless service delivery within a healthcare-focused environment. Manage infrastructure performance, monitor network and server operations, and address data center incidents promptly to meet strict healthcare SLAs. Coordinate closely with healthcare clients, acting as the primary point of contact for infrastructure support and escalation management.

Full-time

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IT Project Executive (Contract | West)

Singapore Singapore, Singapore

About the job: To consolidate report on various financial tasks accurately and efficiently. Processing of Service request, invoicing, GR & claims. Assisting the financial management team with financial reporting & budget planning. Compiling financial data to assist in monthly revenue reporting and financial report is accurate and up to date Maintaining of monthly O&S progress report Writing o...

Full-time

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Desktop Engineer (Central | Contract| WOG Project)

Singapore Singapore, Singapore

About the job: Perform troubleshooting for client platform related problems. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Perform service request related to client platforms. Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant p...

Full-time

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Operator, DC Operations (Contract | ITIL | Shifts)

Singapore Singapore, Singapore

About the job: Monitor systems, applications, and network infrastructure events 24x7x365 using monitoring tools. Able to perform first call resolution, troubleshooting problems with hardware and software, including responding to support requests from users Identify and perform L1 analysis of incidents based on SOP and resolve the incident, escalate incidents to Level 2 support engineers where required. Perform daily activit...

Full-time

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Service Desk Agent (Bedok | Shifts | Contract)

Singapore Singapore, Singapore

About the job: Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level Maintain ownership of case...

Full-time

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Service Desk Lead (East)

Singapore Singapore, Singapore

Job Responsibilities: Lead and manage a team of Service Desk technicians, providing guidance, support, and mentorship to ensure high performance and job satisfaction. Oversee day-to-day operations of the Asia Service Desk, including ticket management, prioritization and escalation processes. Monitor service levels and performance metrics to identify areas for improvement and implement strategies to enhance efficiency and customer satisfaction. C...

Full-time

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L1 Service Desk (East)

Singapore Singapore, Singapore

SUMMARY: The 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received Responsibilities: Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level res...

Full-time

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Service Desk-Up to 8.5 shift hours| Basic+ Shift Allowances

Singapore Singapore, Singapore

Job Description: Responsibilities: Provides off-site support to end-users (from healthcare environment) with good customer satisfaction Be available to take calls Provide first-level support to troubleshoot and solve technical problems To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight Prompt response to queries via voicemail / email / fax

Full-time

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Senior System Engineer (Contract | Microsoft SCOM | RedHat)

Singapore Singapore, Singapore

About the job: Implement and manage Windows-based infrastructure and associated technologies. Monitor and maintain the health, performance, and security of Windows servers and systems. Administer Active Directory, Group Policy, DNS, DHCP, and related services. Configure and troubleshoot Hypervisor Nutanix virtualization platforms (e.g., VMware, Hyper-V). Install, configure, and manage Windows servers and services, including IIS, SQL S...

Full-time

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Network Engineer (Palo Alto Firewall |Contract )

Singapore Singapore, Singapore

About the role: Incident Management Monitoring new incidents Working on incidents assigned Troubleshoot and resolve system issues Timely follow-up and closure of incidents Updating and resolving incidents status in ITSM system Service Request Fulfilment Monitoring of new service request (SR) Work on SR assigned Setup and configure new device ...

Full-time

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Network Engineer (Healthcare)

Singapore Singapore, Singapore

Job Description: Responsibilities: Test and commissioning of network equipment for production environment. Design, configure and review the network configuration with the contractors. Perform full Disaster Recovery (DR) swing test on the system and network. Configure and manage firewall, routers, switches, and wireless access points. Design and segregate the voice and data VLANs which integrate to t...

Full-time

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System Engineer

Singapore Singapore, Singapore

Responsibilities Provide expertise and guidance on the potential use of all M365 applications Support customers for M365 related applications including Exchange Online, MS Teams, Teams Telephony, OneDrive, Defender, Intune/Autopilot, Office Suite, SharePoint Online, and other M365 core services. Be an advocate and provide best practices for use of all M365 products. Provide technical support for online meetings ensuring a good vid...

Full-time

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EUSS Service Desk Agent (24x7 support)

Singapore Singapore, Singapore

Job Description: The 1st Level Remote Support is required to provide 1st level troubleshooting to user’s queries/incidents received (regardless of source, in a professional and timely manner) Key Responsibilities Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly. Perform first level troubleshooting on all reported incidents and escalate incidents...

Full-time

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Finance & Business Controller

Singapore Singapore, Singapore

ABOUT THE JOB We are looking for a driven and strategic Finance & Business Controller to lead financial operations and drive business performance across multiple entities. Reporting to the Managing Director, you will play a key role in shaping the company’s financial strategy, focusing on optimizing P&L, revenue growth, and operational efficiency. This role requires a mix of financial expertise, leadership, and business acumen, with the abili...

Full-time

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Entry - IT Helpdesk Engineer | Allowances + Cert Provided** | East | Up to $2400

Singapore Singapore, Singapore

Responsibilities: • To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight. • Be available to take calls. • Prompt response to queries via voicemail / email / fax. • Accurate assessment/ resolution of problems. • Provide first level support to troubleshoot and solve technical problems. • Incident tracking and first & second level resolution for all trouble calls, including those rel...

Full-time

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Company Summary

Alphaeus Pte. Ltd.

Alphaeus Pte. Ltd.