Job Highlights
- Dynamic working environment
- Open and collaborative culture
Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.
Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.
Responsibilities:
- Maximize business opportunities by selling the right room to the right customer at the right time and price.
- Achieve financial results through effective sales strategies and tactics.
- Utilize and promote technology to increase productivity and profitability.
- Build strong relationships with customers and business partners.
- Identify and handle sales leads efficiently.
- Fulfill customer relationship management responsibilities and sales goals through planned customer interviews.
- Prepare and update customer management reports and ensure timely follow-up.
- Actively distribute product information and raise awareness in relevant markets and business segments.
- Cross-sell products and services in accordance with corporate and divisional guidelines
- Use unique selling points to link features with benefits during sales calls.
- Contribute creatively to product and sales development.
- Assist in planning and coordinating sales activities, events, and promotions.
- Manage accounts and maintain up-to-date customer information manually and electronically.
- Demonstrate understanding of premium products and ability to overcome objections, especially related to price.
- Confidently sell premium rates.
- Possess basic computational abilities and a strong sense of business acumen.
- Basic Knowledgeable in Corporate, Travel Industry, Corporate, MICE and Catering sales.
- Understand the market and competitors within own market segment.
- Other ad-hoc assignments and projects as needed.
Qualifications:
- Knowledge in Corporate, CI & M and Catering sales, F&B knowledge, event organization, and audio-visual equipment.
- Extensive experience in sales and marketing, with a proven track record of delivering results.
- Ability to identify and handle sales leads effectively and efficiently.
- Builds effective relationships with customers and business partners.
- Represents the hotel and participates in domestic and international sales activities.
- Confident in selling premium rates and able to overcome objections, especially with pricing.
- Understanding the market and its competitors and ability to conduct market research and analysis to develop effective sales and marketing strategies.
- Proficient in technology and software tools for sales and marketing, and ability to leverage technology to support productivity and profitability.
- Excellent leadership skills and ability to manage a sales team effectively.
- Strong communication and interpersonal skills to build effective relationships with customers and business partners.
- Outstanding computational abilities and a strong sense of business acumen to make data-driven decisions.
- Familiarity with the local market and its competitors.
- Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.
- Strong organizational and time management skills to handle multiple tasks and priorities in a fast-paced environment.
- Ability to work independently with minimal direct supervision, as well as in a team environment.
- Excellent communication and interpersonal skills, with the ability to work as a team.
- Good command of written and spoken English.
- Adaptable and outgoing with excellent interpersonal skill.
- Ability to work under pressure and be flexible.
- Passionate and enthusiastic with a positive ‘can-do’ attitude.
