Job Description:
- Oversee and manage the restaurant operational and manpower planning
- Develop effective marketing campaigns to promote restaurants
- Ensure that guest satisfaction is monitored and where appropriate, rectified throughout their experience
- To constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly
- To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation
- Perform other duties as assigned by Management
Job Requirements:
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Food & Beverage Services Management or equivalent.
- At least 5 Year(s) of working experience in the related field is required for this position.
- Preferably management experience specialized in Food/Beverage/Restaurant Service or equivalent.
- Adequate knowledge of organizational effectiveness
- Able to work in fast pace working environment and shift schedule (including Saturday, Sunday and PH)
