Scope:
1. Pre-billing preparation
· Setup tenant account and arrange meter read for tenant account.
· Check and ensure all premises are in the checklist.
2. Accuracy and timely issuance of bill to customers.
· Liaise with MSSL on billing matters including mismatch consumption, alignment of billing cycle and meter calibration.
· Perform bill run and upload invoices into the government portal website or client’s in-house portal as and when required.
· Reconcile monthly billing reconciliation.
3. Customer Service Support
· Provide case support to the Customer Service team on cases related to billing as and when needed.
4. System migration / enhancement
· Assist in system migration and User Acceptance Test (UAT) for billing system automation.
· Identify process improvement and close the gaps.
· Other ad-hoc duties as assigned by supervisor.
Requirements:
- Minimum Diploma
- Prior admin experience.
- Knowledge in Excel Pivot - Table/ V-lookup is an advantage
If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]
Chloe Tan Hui Lin
CEI Registration No.: R1765524
Recruit Express Pte Ltd
EA99C4599
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
