Roles & Responsibilities
Job Description:
- To ensure the service standard in the outlet is maintained at its highest level.
- To service customers and handle customers’ enquiries and complaints.
- To maintain a high standard of housekeeping and maintenance in the shop.
- To ensure the store fixtures are in good conditions.
- To be responsible for stock positioning and the monitoring of stock levels.
- To manage stock damage and discrepancies.
- Manage the shop in the absence of the Manager.
- To undertake ad-hoc duties as assigned by the Management.
