- Contact Centre Experience
- Customer Service Skills
- Ability to Multitask
- Ability to handle difficult customers
- Willing to work on weekends and Public Holiday
- Ability to draft professional email respond back to customer
- Familiar with smart TV operation and handphone application ( download application / install/uninstall)
- Familiar with internet surfing on the PC
- Basic troubleshooting of PC and software
- Working Hours / 830am-8.30pm / 1pm to 1am, Rotating Shift
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