Job Description
- Assist in overseeing lounge operations as required.
- Assist in coordinating lounge operations including planning staff schedules, and relevant reports/paperwork.
- Assist in the re-deployment of staff where required and ensure that manpower requirements are met for all the various staff groups.
- Assist in training new staff in the lounge and ensure product knowledge is accurately delivered to staff.
- Participate and help the staff with the daily operations
- Possess full knowledge of food, beverages, and other products & services served/provided by the lounge.
- Responsible for all ordering, inventory, stationery, and stocks for daily use in the lounge.
- Receiving and maintaining records and accounts for food, beverage, and store supplies received from vendors.
- Attend to customers’ queries, feedback, and complaints in a timely professional way.
- Conducting and submitting monthly consumption and inventory checklist
- Any additional duties (including hands-on cleaning duties) as required
Requirements
- Degree or Diploma Holders
- Relevant hands-on experience in F&B Operations would be an advantage
- 2-3 years of experience in serving in the F&B field is preferred
- Able to accept 6 days of rotating shift working hours as required by the airport’s operations (Morning shift, afternoon shift, and midnight shift) including Public Holidays
- Fluency in written and verbal English
- Good communication and interpersonal skills
- Always maintain a high standard of personal hygiene, neatly attired and professionally groomed.
*We regret that only shortlisted candidates will be contacted
