As a project manager, you are responsible for the end-to-end management of MediaPlus Digital (“Company”)’s website development and digital marketing projects. Your contribution and commitment in ensuring timely project completion and client satisfaction are paramount to the Company’s success.
Job Responsibilities
Website Development
- Creating a project plan and managing the work breakdown structure (WBS) schedule to ensure that all tasks are completed on time.
- Overseeing all aspects of projects, including planning, organizing, and supervising staff.
- Managing team members to ensure that they are working effectively toward the project’s goals.
- Coordinating with clients to ensure their needs are met throughout the project.
- Understand client's project specifications (training will be provided).
- Managing the budget and adjusting as needed to stay within limits.
- Reviewing project documents such as scope statements, schedules, and budgets for accuracy.
- Developing a detailed project plan based on client requirements and objectives.
- Working closely with stakeholders to monitor project progress and identify issues that may arise during the project.
- Communicating with stakeholders to provide updates on project status.
- Assist the PM team lead in creating workflow and handle complex projects such as documentation and liaising with stakeholders.
- Responsible and report to the PM team lead for all projects assigned.
Digital Marketing
- Identify opportunities to market the agency's services to existing and new clients and monitor and develop new services for the agency.
- Deliver service-level agreement commitments on availability, reliability, and client response turnaround time.
- Maintain good relationships with clients to retain and protect our customer base against attrition.
- Keep clients updated on the progress of each project or campaign while responding to their concerns and feedback promptly.
- Assist the team in business support and coordinating day-to-day account activities.
- Support sales and marketing by providing relevant information, including customer feedback and sales leads.
- Develop presentations, proposals, and reports for clients.
- Brief and collaborate with the respective teams to gather data on campaigns to evaluate performance and recommend ways to improve campaign performance.
- Be knowledgeable of company capabilities and products/services and be up-to-date on digital marketing solutions to effectively communicate all offerings to clients.
- Proactively provide the Account Servicing Manager with regular updates on accounts activities, including status and call reports.
- Management of project timeline and expectations while building strong relationships in the process to achieve customer satisfaction.
- Ensure actions and key deliverables were being met and kept within the defined scope, along with all internal and external team members.
- Be the main communicator between in-house designers and clients by providing an accurate translation of the web features and design requirements.
Requirements:
- Degree/Diploma in any relevant field.
- At least 2 years of experience in project management, events, advertising, digital, social media or client-facing roles.
- Experience in web design and development, and digital marketing is advantageous.
- Creative and passionate about proposing ideas.
- Passionate about digital marketing, understanding trends, digital strategies, and metrics.
- Ability to tell stories with data.
- Experience in task delegation and cross-function collaboration.
- Ability to multi-task and manage multiple projects simultaneously.
- Highly organised with a keen sense of attention to detail.
- Able to work well under pressure with last-minute changes and tight deadlines in a fast-paced environment.
- Self-motivated, good working attitude with a high level of professionalism and integrity.
- Knowledgeable in HubSpot, creating dashboard, Power BI, or Tableau.
Benefits and Remunerations:
- Annual salary review
- Performance bonus
- Various types of leaves
- Quarterly project reference incentive
- Healthcare benefits
- Transport claim
- Meal claim
- Birthday voucher
- Alternative work-from-home schedule
This role presents an opportunity for anyone looking to extend his/her experience in the digital industry and simultaneously grow with our company. Interested candidate, please send your resume to [email protected]
**We regret to inform you that only the successful candidate will be notified. **
