MAIN PURPOSE
Working closely with Global Master Data Management team to setup the master data governance policy as representative in APAC.
Manage the overall process and governance of master data creation and maintenance to ensure accuracy and consistency across APAC organisation.
Responsible for leading master date related cross-functional/technical/process issue resolution and coordination within the AMS team, escalating as necessary.
KEY RESPONSIBILITIES
- Manage the overall process and governance of master data creation and maintenance to ensure accuracy and consistency across APAC organisation
- Develop, execute and enforce the Master Data Management and Data Governance best practice for APAC in accordance with global policies and Master Data standards
- Guide master data owners in each affiliate markets in APAC to ensure they understand and follow the process
- Provide stewardship on master data maintenance process (materials, customer, vendor, GL, pricing master data)
- Ensure data consistency, integrity and usability across SAP systems and modules
- Monitor, review and resolve escalated issues relating to Master Data with RCA and CAPA processes
- Lead a team of data management professionals, providing mentorship and supports
- Responsible master data support SLA on Incidents, Problems and Change Requests and provide intervention guidance and proactive solution when required.
- Assist user in requirements gathering, preparation, and follow through of Change Requests
- Support the development of data standards by working with Global data governance team to review, approve and implement new SOP in APAC region
- Foster cross-team collaboration with SAP functional leads to proactively address master data challenges
- Any other ad-hoc duties assigned.
REQUIREMENTS
- Minimum 5 years in master data experience, preferable within SAP landscapes
- Experienced in developing and implementing methods, procedures, and processes for master data management, operation and support
- Experienced in master data integrations between SAP systems, and to 3rd parties systems
- Self-motivated and detail-oriented
- Team management and coordination skills for virtual, cross-cultural teams
- Experience working with geographically diverse teams
- Collaborate well in cross functional matrix environment
- Good problem solving, troubleshooting skills and able to work independently
- Project management, ITIL and AMS team operation experiences
- Strong understanding of SAP data structures and functionalities
- Experience working with specific SAP modules like Material Master, Customer Master, Vendor Master, PIR / pricing conditions etc
- Adaptability and willingness to learn new technologies
- Excellent analytical, interpersonal skills and proficient in English
- Ability to speak other languages will be an added advantage. Example, Mandarin, Bahasa Malaysia/Indonesia, Thai, Japanese, Korean etc
