Business Development Planning
- Develop sales and marketing strategies
- Create development plans and forecasting sales targets and growth projections
- Identify market opportunities through meetings, networking and other channels
· Incorporate the new opportunities in the work pipeline
· Analyse the customer base to establish a common approach to retention and growth
- Preparing financial projections and sales targets
Business Intelligence
· Conduct research to identify new markets and customer needs
· Working with the production team, develop and manage a portfolio of products that be suitable for corporate clients in Singapore and Overseas
· Undertake key research to understand the business and project drivers of sectors, customers and potential opportunities
Client Relationships
· Build on an already established network of contacts and clients across JWO portfolio to bring opportunities into the business that can be converted
· Engage with sectors and customers to anticipate potential business opportunities and implement actions that will position JWO with a differentiated advantage
· Ensure effective management of customer satisfaction surveys
· Prepare programmes of external communication, customer engagement and brand promotion that will contribute to the achievement of JWO objectives
· Promote the company’s products/services addressing or predicting clients’ objectives
· Prepare sales contracts ensuring adherence to law-established rules and guidelines
· Keep records of sales, revenue, invoices etc.
· Provide trustworthy feedback and after-sales support
· Build long-term relationships with new and existing customers
Key Network and Events
· Organise and represent JWO at key networking events to raise the company profile
· Facilitate client targets events in order to nurture client relationships and translate into real opportunities
· Attend events such as exhibitions and conferences to raise company profile and seek out new business opportunities
· Prepare sales presentations and participate in sales meetings
Key Measures and Targets
· Market intelligence reports to be regularly updated to track targets
· Client engagement numbers against opportunities converted
· New clients introduced to JWO
· Customer satisfaction undertaken and feedback to be reported quarterly to the General Manager
Person Specification
The successful candidate is likely to meet all of the following criteria:
· Experience in building commercial relationships to help deliver improved service and innovation to the customer
· Existing network of contacts within the Food & Beverage industry in Asia
· Detailed knowledge of marketing and business development
· Strong verbal and written communication skills in English. Japanese, Chinese and/Korean would be appreciated
· Ability to prioritise workload and meet deadlines
· Ability to seek and develop new relationships to achieve strategic business objectives
· Ability to convert client relationships into opportunities for the business
· Create a culture of constructive and effective communication
· Communicate with management and conviction in all situations with all levels of staff/client organisations
· Ability to contribute to development of strategy and take responsibility for delivering strategic objectives
· Ability to work effectively as a member of different teams both internally and externally
