About Us
M-DAQ is a Singapore-headquartered financial technology company that empowers businesses and individuals in cross-border transactions by harnessing data to provide foreign exchange clarity and certainty.
Founded in 2010 with the belief that resources may be limited but aspirations are not, M-DAQ's vision is to create a World without Currency Borders™ for all to participate and thrive in the global economy.
We serve global e-commerce marketplaces, securities exchanges, financial technology companies, and corporates across 45 markets. M-DAQ Group processes S$14bn cross-border transactions annually and turned net profitable in 2018 for its core Aladdin+ business. We have offices across Singapore, Indonesia, China, Hong Kong, Japan, Korea, and the United Kingdom, and we are backed by international institutions such as Affinity Equity Partners, Ant Group, EDBI, NTT Communications, and Samsung.
Responsibilities
- Primarily responsible for day to day support of Ecommerce Platform Application,
- FX clients and Stock Brokers using FX.
- Perform monitoring using available tools and media
- Write Monitoring Tools in Unix, Python, SQL or Lambda, strictly adhering to the
- monitoring framework
- Assist Clients Success Team with onboarding activities.
- Trouble shoot incidents, providing enough in-dept details which would assist
- developers to quickly zoom into codes to identify any bugs
- Manage incidents following internal incident management process and
- procedures till they are resolved
- Ensure incidents are logged and root cause analysis updated and concerned
- parties are advised
- Involved in Problem Management
- Ensure timely email responses and stake holders updates
- Participate in depth QA/Testing of the application at the end of a Sprint
- Able to grasp the permutation of inputs to develop Test Cases and Test Scenarios
- for exhaustive testing against new applications or new functionalities
- Code Test Cases using Selenium, Cucumber, Scripts, Python and Postman
- Ensure production system are adequately monitored
Requirements
- Degree in Computer Science / Info Technology
- Able to code in Java, Python and Unix/Bash is a must
- Able to code in Selenium would be an advantage
- Some knowledge in AWS platform/tools would be an advantage
- Some knowledge on FX, Payment and E-Commerce business knowledge would be
- an advantage
- Equipped with analytical and problem-solving skills
- Able to learn new functionalities and new systems quickly and present testing
- permutations for Test Cases and Test Scenarios
- Essential but not a must to have knowledge of FIX Protocol
- Result driven and customer oriented
- Prior experience in managing clients from China and Japan will be advantageous
- Proficient in spoken and written Simplified Chinese
- Ability to speak/write Japanese will be advantageous
- Team player, resourceful, independent and a good communicator
Other Information:
- May require some shift work and weekend standby
- Working Location: Tai Seng
