Company Introduction
ByteBridge is a widely trusted innovator of IT services, including data center, enterprise IT, and unified communications. ByteBridge was founded by a team of passionate dedicated experts with a vision to achieve customer success through technology enablement. We bridge the technical gaps to help enterprises' vision come true and expand their business on a global scale. To date, ByteBridge has been trusted by some of the world's leading international companies.
Position Summary
Grow Datacenter, AV, Storage, Compute and Services business across South East Asia through the development and implementation of sales growth strategies with target accounts in focus vertical markets for related products, solutions and services represented by Bytebridge Technology.
Essential Functions
- Achieve annual sales revenue target maintaining agreed margin range set
- Monitor sales metrics (E.g. monthly, quarterly and annual sales forecasts) in conjunction with building an opportunity pipeline of sufficient value to achieve annual sales target
- Develop and manage portfolio of accounts to ensure customer happiness and build customers for life
- Primary point of contact for all focus accounts, includingproducing proposals, negotiating contracts and agreements
- Regular engagement with focus partners for Datacenter, AV, Storage, Compute, Network, and Managed Services to optimize lead generation opportunities and accreditation
- Collaborate with marketing to plan and execute initiatives to grow brand awareness and optimize conversion of leads provided
- Organize daily management tasks to optimize efficiency and opportunity closure rates
- Prioritize engagement for high value, high touch global accounts in South East Asia with global account management colleagues across multiple geographies
- Deep understanding of CRM, ERP tools
- Accurate forecasting and sales funnel development.
Additional Duties
- Collaborate with operations, sales engineering, logistics and finance team colleagues to ensure the customer experience is optimized and payments collected
- Maintain familiarity with relevant technologies to maintain thought leadership position for customers
- Participate in industry networking events to build profile
- Contribute to business planning activities for Singapore geography to ensure sustainable growth
Knowledge, Skills & Abilities
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Experience delivering client-focused solutions to fulfil customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation, and presentation abilities
- Strong verbal and written communication skills
Minimum Qualifications
- Bachelor’s degree in Business Administration, Sales or relevant field
- Five years working in sales or customer service
- Ability to maximize all business opportunities relating to each customer, like sales and marketing campaigns, resource requirements, and revenue forecasts
- Understanding of sales performance metrics
- Business acumen with a problem-solving attitude
Performance Measures
- Meets / exceeds sales target
- Contribution to sales team achievement of annual sales revenue target
- Delivery timelines and customer satisfaction
- Customer retention and new customer acquisition
- Partner community engagement
- Collaboration with both local, regional and global colleagues
