The Sales Executive identifies and qualifies prospective clients, seek opportunities for new sales through client and market research. He/She keeps clients informed of new products/service offerings and assists with translating client and channel partner needs into actionable insights. He/She is responsible for the development of channel sales product promotions and co-marketing activities, responds to technical and procedural questions, coordinates the formulation of price quotations, submission of sales contract for orders and maintenance of customer records. He/She supports the training and guides channel sales partners about product and/or service offerings and features based on mutual performance objectives.
He/She works in a fast-paced and dynamic environment, and travels to clients' premises for meetings as and when required. He is familiar with client relationship management and sales tools. He/She is knowledgeable of the organisation's products and services, as well as trends, developments and challenges of the industry domain.
The Sales Executive is self-motivated and mindful of placing the client's interests at the forefront of his/her priorities. He/She is able to confidently explain how the product can add value to the customer and is proactive in identifying and addressing client needs. He/She is a team player who is able to take rejection as a personal challenge to succeed when given the next opportunity.
What We Seek to Accomplish Together:
- Identify prospective clients and channel partners through calls, on-site visits, emails and networking or industry events
- Conduct client and channel partner research to uncover insights on potential business needs
- Conduct market research and profiling, competitive landscape analysis and client profiling
- Assist with identifying new business opportunities with existing clients based on research
- Assist with identifying new sales opportunities with new and existing clients based on research
- Source for new sales opportunities through inbound lead follow-up, conduct of cold calls, and relevant outreach activities
- Conduct analysis of benefits and value of the organisation’s products and services against possible needs of potential clients to qualify prospect
- Respond to phone and email queries on product and service offerings
- Maintain client database and documentation
- Assist in compiling market information for feasibility studies
- Assist with the preparation of client presentation materials and conduct of product demonstration
- Perform follow-up action to close sales, and monitor payment fulfilment activities
- Develop relationships with existing and potential clients and channel partners through regular engagements
- Translate client and channel partner needs into actionable insights to inform engagement plans and activities
- Communicate updates and launch of new of product/service features and benefits to clients and channel partners
- Coordinate resolution of inquiries and problems from clients and channel partners
- Support the development of channel sales product promotions and co-marketing activities for lead generation
- Resolve channel sales issues and routine product and/or service-related problems with channel partners
- Provide logistical sales support required to close orders
- Assist with assessing, clarifying, and validating channel partner needs
The ideal profile should have / be:
- Degree in Engineering, Computer Science or a related discipline
- 2 years experience in IT or ICT Consulting industry or experience focusing on sales/account management in the private sectors preferred
- Process broad business acumen and deep industry knowledge, and to use this knowledge to develop/enhance client relationships
- Driven and self-motivated personality
- Experience in measured productivity-driven operations or teams
- Good communication and written skills
- Understand and ability to apply social style techniques to manage stakeholders
- Client-focused with strong organisational and project management skills
