The Sales Manager, Public Sector is responsible for driving NCS sales, including account penetration, prospect qualification, supervision of sales activity, sales process planning, and closing all sales opportunities in the designated accounts/industry. He/She is expected to build deep and trusted business relationships with the key clients to seed and grow future opportunities.
Beyond managing his/her own sales, sold margin and Business Centre’s revenue achievements, he/she also act as trusted client advisors, bringing together the right NCS team with the relevant expertise and thought leadership to coordinate pre-sales, professional services, and support resources to drive successful solutions for clients.
Reporting to the Sales Lead, he/she will work closely with different teams across NCS such as the Client Service Units, Lines of Businesses (LOBs), NEXT Services. He/she will work with the teams to define the solution offerings & value propositions to maximise NCS’ win probability in each and every opportunity. This is achieved by him/her having a deep understanding of the business needs of the clients, and working within the CSU and across the LOBs to strategise new growth plans.
Key Responsibilities:
- Lead and grow his/her portfolio of accounts space through strong engagement with key decision makers by selling NCS solutions to the target customer base;
- Have a strong understanding of the latest technology trends and the business needs of the clients, thus being able to coordinate across functional teams within NCS to bring the right winning team to drive successful solutions and contract closure;
- Meet sales quota through identifying and gaining business from new and existing clients and ensuring customer’s satisfaction through the products and services provided by NCS
- Manage and coordinate contract terms and conditions internally and externally;
- Manage and build relationships at all levels with the designated clients that he/she is in charge of;
- Develop value prepositions and negotiate successfully to close deals;
- Develop a good understanding of the organisation’s products and services to coordinate pre-sales requirements;
- Drive profitable wins focused on NCS’ core capabilities and growth strategy;
- Coordinate and partner across functional teams and Lines of Businesses (LOBs) within NCS to strike innovative deals, get orders provisioned and meet the customers' service expectations;
- Provide one-stop experience to customers regarding all NCS services.
Requirements:
- University Degree/ Polytechnic Diploma. Background in Computer Science or Computer Engineering is a plus
- Presales Experience in ICT services preferred
- Knowledge of Commercial arrangement. ICT Practitioner preferred
- Good interpersonal and communication skills
- Experience in managing multiple stakeholders preferred
- Dynamic and able to adjust in a fast-paced environment
- Able to deal with ambiguity
- Sales skills
- Negotiation Skills
- Presentation Skills
- Deal Maker skills
