About us
Moovaz is the global movement of people and technology, dedicated to making international relocation a freeing and exhilarating experience. We aim to liberate everyone from the overwhelming task of international relocation by making it seamless, simple, and easy.
Moovaz was founded in 2017 with a presence in Singapore, Hong Kong, and Australia. Since our launch, we have helped over 12,000 families relocate globally across 200 cities. With our emphasis on innovation and automation, we have devised revolutionary products to make international relocation easier, smarter, and stress-free.
Why Moovaz?
We are looking for innovative and creative thinkers and doers to shape and transform the future of Moovaz. We have global ambitions and are up against international incumbents in a rapidly emerging field. We are expanding our team and are looking for passionate talent to be part of this exciting journey. If you are inspired to take up new challenges and leave a mark on the technology landscape, then come and be part of our growing Moovaz family.
Responsibilities
- Provide excellent customer service to resolve client issues promptly
- Build and maintain relationships with clients throughout their service experience
- Collaborate with the quoting department to ensure accurate and timely client proposals
- Document survey data and customer interactions in the system
- Maintain effective client relationships and uphold high standards of customer service
- Prepare internal documentation for packing and export consignments
- Identify and pursue sales leads across different business units
- Analyse sales data, monitor performance metrics, and prepare detailed reports for senior management
- Conduct market research to identify new sales opportunities and develop targeted strategies
- Develop and execute sales strategies to achieve revenue goals, including managing plans, forecasts, and budgets
- Recruit, train, mentor, and conduct performance reviews for the sales team
- Engage in direct sales activities, manage the sales pipeline, and ensure timely follow-ups and conversions
- Represent the company at industry events and contribute to marketing campaigns
- Conduct onsite surveys to assess client needs and build long-term relationships
- Align sales strategies with the marketing team and support community growth efforts
- Negotiate and close deals, ensuring ongoing client satisfaction through regular communication
- Perform other duties as reasonably assigned
Requirements
- Bachelor's degree or above in Business, Marketing, or a related field (preferred)
- 3 - 5 years of proven sales experience, with a track record of meeting or exceeding sales targets, ideally within the relocation or logistics industry
- Proficient in CRM systems (e.g., HubSpot, Salesforce) and Microsoft Office Suite (Excel, Word, PowerPoint)
- Strong understanding of sales strategies, customer relationship management, and market research
- Demonstrated ability to analyse sales data, monitor performance metrics, and prepare detailed reports
- Excellent communication, negotiation, and interpersonal skills, with experience in recruiting, training, and managing sales teams
- Ability to develop and execute strategic sales plans, including managing forecasts and budgets, and identifying new sales opportunities
- High level of organisational skills, with the ability to manage multiple tasks, prioritise effectively, and maintain a proactive and results-driven approach
- Knowledge of global market trends and a strong commitment to customer satisfaction
