Responsibilities:
- Responsible to ensure effective and accurate processing/releasing all sales orders to enter timely in system and orders to meet delivery as per First Confirmation Date given by customers.
- Perform order validations with high level of accuracy and consistent with the terms and conditions on customer’s purchase orders.
- Act as an intermediary between customer and multiple departments including sales, procurement, planning, quality control, regulatory, production and warehouse/logistics department on handling complaints, customer master information record (CMIR), credit block issues, shipping discrepancies, reverse logistics/returns.
- Prioritization and tracking of customer’s orders in system, review and escalation risk and opportunities to the supply planning team during the Monthly S&OP and ASF meetings
- Ensure on-time delivery, customer complaint and high service level fulfilment
Requirements:
- Min. Diploma or Degree in Supply Chain or any related field of study
- Min. 2 years of related sales coordinator / order fufilment or order management work experience
- SAP experience in Sales & Distribution (SD) module or Order-to-Cash (O2C)
- Proficient in Microsoft Office applications (e.g. excel, word)
- Excellent communication and interpersonal skills
- Able to cope with working in a fast pace environment
- Team player who is service-oriented and with a positive attitude
Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.
EA Personnel No: R23116144
EA Personnel Name: Lim Ruo Yi, Rachel
Company Registration Number: Recruit Express Pte Ltd (99C4599)
