Join Our Team as a Call Center Agent!
Are you passionate about delivering exceptional customer experiences? Do you enjoy problem-solving and have a background in customer service? We're looking for dedicated individuals like you to join our team!
Key Information:
- Location: Outram Park MRT (Convenient and Accessible)
- Working Hours: 8am to 8pm, 4 days on, 2 days off
- Salary ranges from $2,6k - $3,2k per month
Job Description:
- Answer incoming calls and respond to customer inquiries in a timely manner
- Provide first-level assistance as part of our helpline support team
- Document customer interactions, comments, and complaints
- Oversee the operation and management of our innovative ChatBot services
Job Requirements:
- Minimum NITEC qualification
- At least 2 years of customer service experience
- MUST be able to work on weekends and public holidays
- Basic IT skills and computer literacy
- Candidates with law enforcement experience are preferred
We regret that only shortlisted candidates will be contacted. Thank you.
Apply Now!
If you're a motivated and customer-focused individual, we want to hear from you! Please submit your application, and we'll be in touch with shortlisted candidates soon. Thank you for considering this exciting opportunity!
I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.)
