Assists guests, residents and visitors, provide customer service support for, area locations and other concierge service needs. Complete records, reports and other administrative duties as required and assigned.
Responsibilities:
- Display a good disposition with warm and professional greeting to all those entering the property.
- Answers telephone line in professional manner with good phone etiquette.
- Maintains accurate records of service requests, logs of service requests and tracks the status.
- Responds promptly with accurate and comprehensive information according to the specific request.
- Provides administrative assistance to the Property Manager and members of the property management team.
- Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
- Follows security and emergency procedures as defined for the property and responds to emergency situations calmly and efficiently.
Requirements:
- Minimum O levels or other relevant professional certification.
- Experience in customer service or frontline work is a strong advantage.
- Good interpersonal and communication skills.
- Positive, friendly disposition and customer service orientated.
- Attentive to details, well organized and team player.
- Open to work rotating shifts.
Interested candidates, please submit your application with resume including the following information:
- Last drawn/ Current salary.
- Expected salary.
- Notice Period.
