Reporting to the General Manager and Team Leader, the Executive is responsible for supporting the assigned Airline’s Principal in implementing and monitoring sales, ticketing & reservation activities within Singapore. Your responsibilities will include, but not limited to:
Your Key Responsibilities:
- Provide excellent customer service in all areas of ticketing and reservations, control accounting document, and produce ticketing sales report.
- Handle all issues in relation to reservations and ticketing, handling enquiries, serving walk-in passengers, and to produce sales report.
- Building and maintaining the highest level of rapport between the business’ various stakeholders, both internal and external.
- Support effective sales orientation activities and meticulously follow up to optimize sales materialization to achieve the realization of assigned revenue targets, KPIs and other business objectives.
- Support business opportunities to strengthen sales through creative marketing and innovative partnership with the stakeholders including but not limited to Destination Tourist Boards, Travel & Tour Operators and Leading Wholesalers & Consolidators.
Your Key Skills and Knowledge:
- Diploma / Degree with at least 2 years of working experience in related field.
- Proficient in reservation systems and E-Term.
- Excellent oral and written communication skills.
- Results driven with good interpersonal skills.
- Self-initiative, ability to prioritise and plan effectively.
- Advantageous for candidates with prior experience in Travel Industry related role.
- Highly motivated, eager and success driven team player with ability to interact with people at all levels and in a multi-cultural working environment.
- Creative, resourceful, detail-oriented and highly organised individual.
- Ability to work independently and provide strong team support in a fast-paced business environment.
