Job Description
-Coordinate and oversee air freight operations, including the receipt, handling, and delivery of cargo.
-Ensure compliance with all relevant regulations, policies, and procedures in the air cargo industry.
-Coordinate with customers, airlines, ground handlers, and other stakeholders to ensure timely and accurate cargo movement.
-Prepare and process required documentation, such as air waybills and issue invoices to customers.
-Monitor and track shipments, providing regular updates to customers and stakeholders.
-Handle and resolve any issues or exceptions related to cargo, including delays, damages, or discrepancies. -Collaborate with internal teams, such as sales, customer service, and warehousing etc, to ensure smooth operations and customer satisfaction.
-Maintain accurate records of all air cargo operations, including cargo manifests, shipment details, and billing information.
-Knowledge Cargowise system perferrable.
Requirement
-High school completed and/ or completed course relating in Logistics, Supply Chain, Air Transport.
-Excellent communication skills in English, both verbal and written, with the ability to effectively interact with customers and internal stakeholders.
-Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
-Min 3 years relevant working experiences.
-Good knowledge in Ms Word and excel.
-Willing work overtime.
