Customer Care Officer (Counter)
Salary: $ 2200 - $ 2800
Location: Genting Road
Working Day & Time: 5 Days work week; 8.45am - 5.30pm
* Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home
Job Description:
Counter (Primary Responsibility)
- Attend to walk-in customers, be it
A) General Enquiries
B ) Repairs (First-Level Check)
C) Products(s) Viewing & Introduction
D) Showroom Sales
E) Shell Escape Redemption
- Receiving inbound and making outbound calls
- Showroom maintenance (house-cleaning etc.)
- Administrative works (paper works etc.) related to counter and showroom
- Follow-up on customers’ & dealers’ repair sets
- Assist Call Centre when called upon
- Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled
Call Centre (Secondary Responsibility)
- Receiving inbound and making outbound calls.
- Administrative works (paper works etc.)
- Assist to handle enquires from our Business WhatsApp
- Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled
Job Requirement:
- Preferably two years of working experience in similar field
Lee Wan Ling | Reg No: R23116154
THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279
