Salary: Up to $6000
Duration: 2 year contract (renewable)
Location: Guoco Midtown (5 mins walk from cityhall mrt)
Working Hours: Monday to Friday, 9am to 6pm
Job Summary:
You will provide HR Service Delivery design, advisory and support in Asia Pacific, Europe and North America with an emphasis on Singapore, Malaysia, Japan, Australia, Hong Kong, Macau and South Korea, United Kingdom, Netherlands, Canada, Brazil.
Responsibilities:
- Delivery of HR Operational tasks (including but not limited to onboarding, offboarding, transfer, assignments, employment pass, employment certification letters, HR queries, benefits and payroll operations) efficiently with high service standard and quality, within service level agreements (SLAs)
- HR advisory support for the region
- Administering benefits, leave of absence (LOA), and workers’ compensation processes, reporting benefits plan information to management and ensuring that policies are renewed on time and they do not lapse
- Conducting audits of benefits packages and policies to ensure that the company’s processes are compliant
- Customize engagement campaigns / knowledge sharing sessions (both onsite and virtual) that is essential and is valuable for our stakeholders
- Identify pain points in a timely manner by undertaking regular reviews and flag out to Team Leader with an alternative / solution
- Initiate and support process improvement / enhancement projects
- Develop effective communication and relationships with internal stakeholders and external vendors (outsourcing service partners) to achieve seamless and smooth operations
- Value add by ideating solutions and propose effective alternatives to meet different Business Units (BU) requirements
- Ensure consistency of work and HR service is delivered on a day to day basis
- Maximize the effectiveness of teamwork by supporting Team Leader & team members
- Dare to step out of your comfort zone by going beyond your role and responsibilities and find effective workarounds and solutions
Requirements:
- Minimum of 8-10 years’ HR experience
- Strong passion for HR Operations, someone who enjoys ideating solutions and seek challenges yet be detail oriented, and manage confidentiality
- Excellent analytical skills to research and evaluate benefits programs to make informed choices
- Ability to operate with a large degree of autonomy and be proactive and understands general HR policies, current best practice, work visa procedures and current best practice for APAC countries and present information clearly and in a manner that is understandable to managers and employees
- Communicate and bring up issues efficiently with clarity, has a customer service mindset and portray strong analytical and problem-solving skills
- Reliable team player, energetic and have the ability to work under pressure
- Proficient in both English and Chinese (written and spoken) as have to liaise with China Counterparts
We regret to inform that only shortlisted candidates will be notified.
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