The Administrative Executive will be responsible to the Centre Leader for all administrative details related to the day-to-day operations of the centre and provide customer care services to students and their parents during their stay with the school.
Job Roles & Responsibilities
1. Administration:
Support the centre with data entry of child transactions into Little Lives and ECDA CMS system. This includes:
• Child Transactions: Enrolment, Withdrawal, Transfer, Change of Program, Student Pass Application, Promotion of Children
• Subsidy applications in CMS for all new and existing cases
• Update of school fees changes in CMS at child level (yearly)
• Update of vacancy status in CMS
• Retrieval of documents for audit purpose
• Handles queries from existing and new parents and provide support whenever needed
• Liaise with both external and internal stakeholders such as ECDA subsidy officers, licensing officers, financial assistance officers to facilitate and resolve enrolment and subsidy/financial assistance application issues
• Responsible for proper storage of stationary and uniforms
• Perform general clerical duties
• Support operational work flow
• Upkeeping of children's P file
2. Enrolment:
• Maintaining a waiting list, calling parents up for enrolment when a vacancy arises
• Follow up with parents on the documents needed for enrolment
• Planning of orientation sessions for new enrolment
3. Finance:
• Issuing of ad-hoc invoices, e.g. first-time payment, uniforms purchase etc
• Checking of monthly fee invoices
• Creating of monthly GIRO deduction listing, updating of monthly payment
• GSII monthly reconciliation
• Adding the correct subsidies discount for each child
• Follow-up on discrepancies for any over-payment or under-payment of subsidy as well as subsidies adjustments in CMS
• Petty cash handling
4. Customer Service
• Meet and greet parents, students and visitors at the school
• Provide proper information about school fees and programs
• Handle calls/emails/walk-ins enquiries from existing and new parents
• Taking charge of the centre's inbox
5. Procurement
• Purchase items from suppliers for capital expenditures, kitchen, stationery, events, etc Prepare Expenditure Requisition Forms and obtain price quotations from suppliers
Job Requirements
• Minimum 3 GCE ‘O’ levels with at least B4 in English and credit in a second language
• At least 2 years of experience in an administrative role
• Good interpersonal skills, able to relate to people from different culture and languages
• Good written and verbal communication skills
• Able to work independently, multi-task and adapt quickly in a fast-paced environment
• Able to handle confidential information with discretion and integrity
• Proficient in MSOffice Applications
We offer a competitive remuneration package plus benefits to the right candidate. Suitably qualified applicants are invited to send your updated resume in via APPLY NOW button.
