Responsibilities
• Design and Development: Develop, configure, and customize ServiceNow applications, including workflows, forms, scripts, and integrations, to meet business requirements.
• Platform Maintenance: Ensure the stability and performance of the ServiceNow platform by performing regular maintenance, updates, and troubleshooting.
• Collaboration: Work closely with business analysts, process owners, and other stakeholders to gather requirements, design solutions, and implement best practices on the platform.
• Automation and Integration: Develop and maintain integrations between ServiceNow and other enterprise systems using REST/SOAP APIs, web services, and other integration technologies.
• Custom Scripting: Write and maintain custom scripts using JavaScript, AngularJS, and other relevant technologies to extend and enhance the functionality of ServiceNow applications.
Requirements
• Bachelor’s degree in Computer Science, Software Engineering or equivalent
• At least 2-3 years of experience in designing, developing, and implementing ServiceNow solutions.
• Deep knowledge of ITSM, ITOM, and CSM modules, as well as ServiceNow platform architecture.
• Certifications: ServiceNow Certified Application Developer (CAD) and/or other relevant ServiceNow certifications are preferred.
• Experience with Agile/Scrum methodologies is a plus.
Licence no: 12C6060
