As a Sales Executive, you play an important role in between the company business activities and customers，as well as related trade parties by processing/coordinating related work. You are responsible to understand customers’needs, respond to company general matters and provide assistance in the service fulfillment process, which includes communicating, handling point of sales inquiries, tender processing, attend feedback meeting, attend to site matter feedback, following up on trade matters, etc.
Job Responsibilities:
- Oversee the accurate and timely processing of sales, tender, quotation, other trade documentation to comply with regulatory requirements, client specifications and company guidelines
- Assist in costing calculations and site surveying
- Generate prospective leads
- Prepare presentation materials and conduct presentations to clients
- Manage and process sales opportunity till case closed
- Provide customer support for sales via email, live chat, and call-in
- Coordinate and Consolidate information with the relevant departments to meet customer/trade parties requirements
- Manage sales documents/activities with various business portal
- Understand and apply, monitor operational policies, standards, and procedures.
- Liaising with operation/client/internal department for routine matter monitoring
- Conduct customer survey regularly
- Maintaining and updating supplier, sales, and customer records
Job Requirements:
- Minimum Diploma with at least 2-year related Sales Administration or relevant role
- Speed and accuracy
- Accountability towards your task
- Strong communication and problem-solving skills
- Fair command to handle a variety of software applications, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc. to produce correspondence and documents, prepare presentation slides, spreadsheets and databases
- Organizing and storing/filing of correspondence, documents and computer-based information
- Handle confidential information in a professional manner
- Proven sales track record
- Market knowledge in Housekeeping, Environmental, Facilities Management is preferred
- Time management and planning skills
