- Permanent
- 44 hours and 5 days week
- Woods Square (Near Woodlands MRT)
- Up to $3000 + VB
Responsibilities:
- Handle reservations for all clients including online travel agents, internal and ad-hocs hotline bookings
- Liaise with bookers and hotels/sales to ensure smooth pre-arrival experience
- Ensure proper handling and closure of hotel reservations
- Input and update reservations, record special requests/ changes and arrange for arrival and departure transfers
- Ensure timeliness of replies and accuracy of reservations forms through answer calls, reply emails and faxes
- Send extension check emails to corporate clients and ensure a reply within the deadline
- Prepare and send confirmation letters to guests
- Keep proper filing and recording of all correspondences
- Adhere to and support hotel related policies and procedures
Period:
- Permanent
Working Hours:
- 44 hours and 5 days week:
Monday to Friday:A: 8am-6pmB: 9am-7pmC: 10am-8pm
Saturday, Sunday and Public Holidays:
8am-6pm
Salary:
- Up to $3000 + VB
Location:
- Woods Square (Near Woodlands MRT)
Requirements:
- At least 1 - 2 years of relevant experience or in Front Office/Customer Service Operations
- Knowledge in Property Management System will be an advantage
- Proficient in MS Office, email system, reservations system will be an advantage
- Display high level of customer service
- Possess strong communication and administration skills
- Able to adapt in a fast-paced environment.
- Able to work independently as well as a team
- Able to work shifts, including weekends and public holidays (off-in-lieu if work on Public Holidays)
Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration no: R2197670)
Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg
