Ecommerce, Snr Executive/ Assistant Manager (Beauty and Wellness)
My client who is in the beauty industry is seeking for a driven and results-oriented eCommerce Senior Executive / Assistant Manager who will play a crucial role in developing and executing the brand's eCommerce strategy, as well as spearheading online product launches.
E-Marketing Strategy Planning:
· Work closely with the Commercial Manager in developing and overseeing the online retail strategy for Singapore and potential new markets in Asia Pacific across all channels to drive business growth.
· Plan, develop, and implement strategies to attract and retain online customers, ranging from the running of customer engagement activities, improvement of customer journey on eStore and development of new content to boost conversion rates.
· Co-ordinate with cross-functional teams on the execution of brand, marketing, and eCommerce activities.
· Responsible for monthly reports analyzing brand and competitor performance, offering insights and identifying growth opportunities.
eCommerce Channel Management:
· Manage the day-to-day operations on eStore and marketplaces, including the updating of storefronts, order fulfilment and resolution of customer enquiries and other issues.
· Update and maintain eCommerce content, ensuring all pages, products & prices across all platforms are accurate and updated at all times.
· Plan and execute tactical offers / mechanics / promotions to support key campaigns on platforms.
· Liaise with external vendors to troubleshoot issues faced on eStore, optimize user experience, and evolve the backend operating system.
· Analyse and review product & campaign performances to improve marketing effectiveness and ROI.
· Any other ad-hoc duties assigned.
Requirements:
· A good degree or diploma in business, marketing, or a related field.
· Minimum 3 years of experience, with preferably experience in the FMCG / beauty industry.
· Prior experience in working with platforms such as Shopee, Lazada and eStore – with a proven track record in driving and growing eCommerce revenue channels.
· Familiarity with the usage of Shopify to manage eStore is a plus.
· Meticulous with strong attention to detail.
· Results-oriented, resourceful and able to work independently and with teams in a fast-paced environment.
· Strong aesthetic flair, and preferably with basic skills in Adobe Illustrator, or online image-editing software such as Photopea
We regret to inform that only shortlisted candidate will be notify.
EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)
