Total 18 customer service manager job vacancies in Accounting / Auditing category in D27 Yishun, Sembawang

1. Knowledge, Skills & Abilities

•Sales Forecasting Management

•Sales Funnel Management

•RFQ (Request for Quote) Management

•Customer Relationship Management

•Product Strategies Management

•Competitive Intelligence Analysis

2. Responsibilities & Authorities

•Achieve growth and hit sales targets set by the department.

•Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence.

•Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.

•Present sales, revenue and expenses reports and realistic forecasts to the management team.

•Identify emerging markets and market shifts while being fully aware of new products and competition status.

•Perform other related duties as assigned.

3. Experience

•Minimum 5 years relevant experience in Mechanical & Mechatronics Industry related.

•For the Senior position, one should have more than 8 years of related experience.

•Preference experience includes Semiconductor, Analytical or Life Sciences OEMs (Original Equipment Manufacturers)

4. Education

•Bachelors or Master’s Engineering degree from a reputable University.

•Other Relevant Degrees will also be considered

Industry/Organization Type: Fruit Supply

Position Title: Account Manager

Working Location: Senoko

Working Hours: 6 days (Monday to Saturday, 8:00 AM – 5:00 PM)

Salary Package: Basic Salary up to $4,500 + AWS + Bonus + Transport Reimbursement

Duration: Permanent Role

Key Responsibilities:

Manage and nurture relationships with key clients, including NTUC and Sheng Siong.

Identify and pursue new sales opportunities within the retail and supermarket sectors.

Understand client needs and offer tailored solutions to enhance product offerings.

Prepare and deliver effective presentations and product demonstrations.

Negotiate contracts, pricing, and terms to close sales deals successfully.

Coordinate with internal teams to ensure smooth order fulfillment and timely deliveries.

Monitor market trends and competitor activities to identify new opportunities.

Achieve and exceed sales targets and objectives set by management.

Provide excellent customer service and maintain high levels of client satisfaction.

Handle ad-hoc duties as required.

Requirements:

Experience in account management, ideally within the retail or FMCG sector (experience with NTUC and Sheng Siong accounts preferred).

Strong communication skills; proficiency in Mandarin is required to liaise with Mandarin-speaking clients.

Proven track record in managing key accounts and developing long-term client relationships.

Self-motivated, with the ability to work independently and as part of a team.

Able to manage multiple client accounts and ensure prompt follow-ups.

Previous experience in the fruit supply industry is a plus.

APPLY NOW!!!

Kindly submit your application by clicking the APPLY button or email your resume to [email protected].

Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Responsibilities

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Ensure compliance with sanitation and safety regulations

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Requirements and skills

More than 5 years of work experience

Proven customer service experience as a manager

Strong leadership, motivational and people skills

Acute management skills

• Establishing good rapport with customers to maintain business relationship/retention.
• Increasing the spend by product penetration and managing the margin of accounts visited.
• Work closely with all internal stakeholder to ensure full customer satisfaction by providing Lyreco standard service level.
• Work on full category compliance to maximise customer potential.
• Advocate customer loyalty through dedicated account management.
• Any other adhoc tasks assigned to you by the manager.
• Salary range between SGD3500-SGD4000 inclusive of allowances plus sales incentive from SGD1200 onwards.

Qualifications & Requirements

• Diploma / Degree in commerce, business administration or related
• High Proficiency in Microsoft Office application, Solution Selling Skills, Proactive Listenting skill, Sales negotiation skills, Sales Pipeline Management skills
• Active listening skills and proactive communication in verbal and written
• Minimum 2years sales experience in B2B environment and managing SME business portfolio

RESPONSIBILITIES:

• Identify and establish new customers through prospecting.
• Develop and execute sales strategies to meet sales quotas.
• Collaborate with cross-functional teams, including Pre-Sales, Marketing, and Consultants, to create integrated IT solutions for both existing and new clients.
• Effectively manage and drive the sales cycle from prospecting to successful closure.
• Cultivate a robust network with decision-makers/key influencers in the customer and vendor communities.
• Build long-term, trustworthy, and collaborative relationships across all levels within customers' environments.
• Establish rapport and collaboration with internal and external stakeholders.
• Collect, track, and analyze large amounts of data.
• Demonstrate adaptability and strong problem-solving skills.
• Exhibit excellent active listening skills.
• Undertake other tasks and projects as assigned by the Reporting Manager or Management.

QUALIFICATIONS & EXPERIENCE:

• Possess a Diploma/Degree in IT/Engineering or Business Administration.
• Ideally, have 1 to 2 years of experience in IT sales.
• Self-starter with energizing customer interaction.
• Excellent oral and written communication skills.
• Ability to build relationships with clients and coworkers.
• Positive problem-solving skills.
• Comfortable working in a fast-paced environment.
• Adaptable to change.
• Strong organizational skills.
• Preferred background in sales.
• Creative, energetic, and positive attitude

Requirement

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field with at least 8 years’ experience in internal auditing and including at least 5 years in a leadership or managerial role.
• Certified Internal Auditor (CIA) designation is preferred.
• Other relevant certifications such as CPA, CISA, or CFE are advantageous.
• Strong knowledge of internal control frameworks, risk management principles, and auditing standards.
• High level of integrity, professionalism, and ethical standards.
• Ability to work well under pressure
• Strong interpersonal and communication skills, with the ability to interact effectively with all levels of the organization.
• Strong knowledge of internal audit standards, principles, and practices.
• Proficiency in risk assessment and risk management techniques.
• Excellent analytical, critical thinking, and problem-solving skills.

Description

• Develop and implement the annual internal audit plan using an appropriate risk-based methodology in line with the organization's risk profile and strategic goals.
• Lead and manage internal audit activities, including planning, fieldwork, and reporting.
• Evaluate the adequacy and effectiveness of internal controls and governance processes.
• Monitor and report on the effectiveness of the risk management framework and develop risk mitigation strategies.
• Identify areas of improvement and provide recommendations to management to enhance operational efficiency and effectiveness.
• Prepare and present detailed audit reports, including audit findings, recommendations and management responses.
• Follow up on audit recommendations to ensure corrective actions are implemented.
• Maintain effective communication with all stakeholders, including the board of directors and external auditors.
• Ensure compliance with applicable laws, regulations, and internal policies.
• Liaise with regulatory bodies and external auditors as needed.
• Stay current on industry trends, regulatory changes, and best practices in internal auditing.

About Company:

Stars Bridge Accounting is offering comprehensive service for audit, accounting, corporate secretary, and tax. They are a dynamic team of Chartered Accountants, International Accountants, Chartered Secretaries, and Accredited Tax Practitioners. Office is located in Tanjong Pager. They are expanding talented team by welcoming an experienced Account Manager or Senior Account Executive.

Job Description:

As an Account Manager or Senior Account Executive, you will play a pivotal role in managing comprehensive account services for a diverse client portfolio across various industries. This position involves leading a team of two account executives to deliver exceptional monthly bookkeeping, timely GST filings, drafting of financial reports, and corporate tax management. You will also collaborate closely with the audit partner, dedicating about 25% of your time to support audit preparations and reporting.

Key Responsibilities:

• Manage and oversee complete sets of accounts for clients in multiple industries.
• Supervise and ensure the accuracy of monthly bookkeeping activities.
• Prepare and submit quarterly GST filings and handle corporate tax filings.
• Draft unaudited financial reports and manage tax computations.
• Assist in audit preparations and report generation.
• Engage proactively with clients to resolve inquiries and build enduring relationships.
• Lead and develop a team of Account Executives to achieve stringent deadlines and meet client expectations.

Job Requirements:

• Bachelor’s degree in Accounting, Finance, or a related discipline.
• At least 3 years of relevant experience in an accounting or audit firm, with a proven track record in managing full sets of accounts.
• Proficiency in accounting software such as MYOB, QuickBooks, Xero, and Singtax.
• Demonstrated leadership skills with the ability to manage tight deadlines.
• Excellent communication skills and a proactive approach to client interactions.

Tourlife Consultants Private Limited (23C1476)

Leading Recruitment Firm in Singapore

Yuko Ito (Reg No: R23116050)

Responsibilities:

• Provide strategic senior counsel to clients in the food, consumer, lifestyle, and hospitality sectors.
• Lead integrated communications with content activities across client accounts, maintaining strict adherence to brand standards with a strong focus on public relations and earned media.
• Plan and manage data-driven marketing communications and content strategies rooted in an earned approach that drives action and impact, demonstrating a clear understanding of the marketing funnel.
• Oversee dynamic content plans across multiple platforms, ensuring they are strategic and support clients’ brand and business goals in the food industry.
• Exhibit strong writing skills with an adaptable style and tone across luxury and lifestyle sectors; experience with long-form copywriting is ideal.
• Ensure accurate tracking of campaign performance and earned results, producing actionable insights.
• Stay abreast of industry, social media, and pop culture trends, particularly those relevant to the food industry and supply chain, proactively leading the charge to ensure content is relevant, interesting, and culturally sensitive.
• Present ideas and results confidently, engagingly, and empathetically.
• Maintain client satisfaction, ensuring client renewal and team retention by delivering work on time and within budget.
• Mentor junior team members in an open and positive manner.
• Collaborate closely with senior management on business development strategy and execution, including lead generation and proposal development.
• Serve as the lead point of contact for all customer-related matters.
• Forecast and track key account metrics.
• Develop trusted advisor relationships with key accounts, customers, stakeholders, and executive sponsors.
• Drive new customer and market development within the food industry and supply chain sectors.
• Ensure timely and successful delivery of solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly and quarterly initiatives to internal and external stakeholders.
• Assist with high-severity requests or issue escalations as needed.
• Preference for candidates with experience in food industry and supply chain sales.

Requirements:

• As our Key Account Manager in Singapore, you will lead Njord’s commercial business development in the Far East, working out of Copenhagen and Mumbai, and reporting to the Client Director.
• Njord already collaborates with a broad range of clients, shipowners, and charterers in the Far East, including Singapore, Japan, and Indonesia.
• In this role, you will further develop business opportunities and revenue growth, expand our market share, and handle the entire sales process to ensure delivery against key performance metrics with a strong emphasis on new business sales.
• At least 6 years and above of working experience in a related field, with specific experience in the food industry and supply chain management, is required.
• Experience in developing and executing major accounts, delivering client-focused solutions based on customer needs is an advantage.
• Experience in handling high volume sales or bulk tender.
• Proven track record of consistent quota achievement and results-driven performance.
• Good working knowledge of food industry and supply chain products and services.
• Known as a 'people person’ with a curious nature and enthusiasm for lifestyle and culture.
• Passion for storytelling and belief in the power of a good story to drive commercial impact.
• Digital native with daily use of social media and awareness of global events beyond Singapore.
• Instinctive understanding of brand tone of voice, style, and what makes a brand great.
• Previous agency experience, including crisis management experience, is essential.
• At least 6+ years of public relations/marketing communications experience.
• Strong presentation, sales, negotiation, and influencing skills.
• Proven ability to manage multiple projects simultaneously while maintaining strict attention to detail.
• Ability to understand business requirements and qualify sales opportunities.

Main Responsibilities:

• Provide account leadership and direction throughout the pre- and post-sales process.
• Conduct sales activities, including prospecting and developing opportunities in large/strategic accounts within the food industry and supply chain sectors.
• Take ownership and organize the sales pipeline in coordination with Njord’s strategic partners.
• Continuously improve and optimize the sales process.
• Generate qualified leads and develop new clients.
• Expand general industry knowledge and understanding of competing solutions in the food and supply chain markets.
• Recommend and co-execute marketing strategies.
• Collaborate closely with our team of technical experts to ensure an exceptional customer experience and reach revenue goals.

Key Accounts Manager

For Printing and Advertising solution company

Looking to hire senior sales staff expirenced in the sales industry.

We specialise mainly in

-Digital Printing

-Large format Printing

-Signage

-Tshirts and Corporate gifts

-Carpentry & Metal works

Preferably someone who has worked in the printing / events and advertising line.

Minimum 3years of expirence with potential accounts.

Job scope:

Giving quotations

Processing job sheet

Sending out invoices

Ensure timely job completion

RESPONSIBILITIES:

• Identify and establish new customers through prospecting.
• Develop and execute sales strategies to meet sales quotas.
• Collaborate with cross-functional teams, including Pre-Sales, Marketing, and Consultants, to create integrated IT solutions for both existing and new clients.
• Effectively manage and drive the sales cycle from prospecting to successful closure.
• Cultivate a robust network with decision-makers/key influencers in the customer and vendor communities.
• Build long-term, trustworthy, and collaborative relationships across all levels within customers' environments.
• Establish rapport and collaboration with internal and external stakeholders.
• Collect, track, and analyze large amounts of data.
• Demonstrate adaptability and strong problem-solving skills.
• Exhibit excellent active listening skills.
• Undertake other tasks and projects as assigned by the Reporting Manager or Management.

QUALIFICATIONS & EXPERIENCE:

• Possess a Diploma/Degree in IT/Engineering or Business Administration.
• Ideally, have 1 to 2 years of experience in IT sales.
• Self-starter with energizing customer interaction.
• Excellent oral and written communication skills.
• Ability to build relationships with clients and coworkers.
• Positive problem-solving skills.
• Comfortable working in a fast-paced environment.
• Adaptable to change.
• Strong organizational skills.
• Preferred background in sales.
• Creative, energetic, and positive attitude

Client account service executive are the liaison person for our clients. Act as a go-between for clients who have questions or concerns about products or services they’ve purchased, and work to ensure that our clients are happy with their experience.

You are also responsible for maintaining relationships with current and potential clients by providing them with information about new products or services, upcoming events, etc.

Job Duties

A client account service executive typically has a wide range of responsibilities, which can include:

• Establishing and maintaining effective working relationships with clients by providing excellent customer service
• Ensuring that clients receive prompt responses to queries or complaints
• Following up with clients to ensure that their needs are met and that they are satisfied with the service provided
• Planning, organizing, and conducting business meetings and events such as conferences, seminars, and workshops
• Preparing reports on client activities, such as summarizing results of surveys or summarizing client feedback
• Coordinating with other departments in the company to ensure that clients receive consistent and high quality service
• Responding to client inquiries via phone calls, emails, or letters to provide information about products or services offered by the company
• Collecting information about client needs and preferences to develop strategies for increasing sales opportunities
• Providing administrative support to executive management by performing tasks such as scheduling appointments and arranging conference calls;

Requirements

• diploma (Fresh graduates are welcome to apply)
• Experience working in client servicing, customer services or sales.
• The ability to work efficiently under pressure.
• Excellent organizational and time management skills.
• good Communication skills.
• Strong analytical and problem-solving skills.
• Exceptional customer service skills.
• Empathy are essential in this customer service role.

Dynamic work environment which comes with an attractive remuneration package.

Interested applicants should send in their resume in word /pdf format with their CV (if any) and their expected salary.

Please upload your updated resume in MS Word format to:
[email protected]

Ron Manpower Solutions Pte Ltd | EA License No. 12C5134

Lim Ron | EA Reg No.: R1105594 | [email protected]

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!

UCT is looking for a talented Account Manager to join us in Singapore!

Execute sales strategy, initiate contact with existing and potential customers, identify needs and sell appropriate merchandise to meet those needs. Account managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Essential Duties and Responsibilities:

• Accountable for all customers assigned. Customer functions include “hunting” and “farming”.
• To achieve and exceed planned AOP sales target.
• Market intelligence on competitor and customer loading plan (UT%).
• Good communication and presentation skill to represent and upkeep company image.
• Primary point of contact to customers for all communication and information exchange
• Provides timely quotation response to customer RFQ’s.
• Perform contract review for all incoming material for processing
• PO accuracy
• Part accuracy
• Due date accuracy compared to PO
• QC representative at customer specific meetings and conference calls.
• Monitor and track quarterly and annual revenue to plan.
• Identify and communicate any changes to part volume changes to production.
• Resolve any outstanding issues with orders prior to order shipment back to customer.
• Work with customers on identifying new business opportunities.
• Assist accounts payable with any invoice related issues.
• Work directly with engineering for special requests and manage SRF’s for R&E projects.
• Other duties may be assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Educational/Certification Requirement:

• Degree / Diploma or equivalent experience in marketing, technical or related discipline. Technical experience is not a must as training will be provided.
• Minimum 2 years of experience in Account Management (related to handling customer accounts).
• If no experience can still be considered if have related experience in managing customers. Training will be provided.
• Will be good if have experience in the semiconductor industry but is not a must.

Experience Requirement:

Preferred Experience:

• Experience with the vertical market of parts or wafer cleaning strongly preferred, including experience interacting with Fabs and exposure to the qualification process.

Competencies:

• Communication - Demonstrates clear and concise oral and written skills, can tailor communication to all audiences and able to communicate succinctly and can get messages across that have the desired effect.
• Customer Focus - Dedicated to meeting the expectations and requirements of internal and external customer and gets first-hand customer information and uses it for improvements in products and services.
• Client Relationship Management - Leads and manages complex service agreements and strategic relationships with clients and leads new business development activities within current industry.
• Negotiating - Can negotiate skillfully in tough situations with both internal and external groups.
• Result Driven - Can be counted on to exceed goals successfully and bottom-line oriented.
• Business Acumen - Knows how businesses work and knowledgeable in current and possible future policies, practices, trends, and information affecting the organization.

Travel Requirement:

• Light travel may be required.
• Travelling to customer site required.

At Ultra Clean Technology, we do not just welcome diversity - we celebrate it! Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.

Join our team as a Account Manager and be at the forefront of delivering exceptional service and support to our valued customers. This role offers the chance to showcase your communication skills, problem-solving abilities, and dedication to customer satisfaction.

Key Responsibilities:

1. Must be familiar with environmental services sector.
   1. Have a track record dealing with MNC customer base.
   2. Have track record to cross sell various service offerings.
   3. Must have experience in handling govt and private sector tenders.
   4. Strong understanding of operational issues.
   5. Demonstrate strong interpersonal skills.

Join Our Team as a Carousell Account Manager!

Position: Carousell Account Manager/Digital Marketer

Qualifications:

*Excellent written communication skills.

*Ability to craft compelling ads and product descriptions.

*Proficient in managing Carousell listings.

*Skilled in digital marketing across various social media platforms.

*Knowledge of interior design or eagerness to learn.

Ready to elevate your career in e-commerce? Apply now by sending your resume to [email protected].

Location: Boon lay

Job Descriptions:

• Achievement of monthly sales and margin targets.
• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Identify and pursue new business opportunities within the assigned territory or market segment.
• Build and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction.
• Cultivate and maintain long-term relationships with key accounts and customers.
• Address customer inquiries and concerns promptly and professionally.
• Collaborate with internal teams, such as marketing and logistics, to ensure smooth order processing and delivery.
• Ensure prompt payment collection.
• Conduct market research to stay informed about industry trends, competitor activities, and consumer preferences.
• Prepare regular sales reports, including sales forecasts, pipeline updates, and market intelligence.
• Present findings and recommendations to management to drive informed decision-making.
• Lead a high-performing sales team, including training and guidance.
• Provide support and motivation to the team to ensure they meet individual and collective sales goals.
• Represent the company professionally with customers and vendors.
• Conduct business according to the values of a world-class organization.
• Promote a culture of inclusiveness, teamwork, and cooperation following the principles of the company.

Job Requirements:

• At least 2-3 years of consumer goods sales experience.
• Diploma or degree in relevant filed will be an added advantage.

Job Brief

We are currently looking to hire a Key Account Manager who will be responsible for managing of key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them.

Main Responsibilities of a Key Account Manager

Your main responsibilities will include: Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services

Developing and executing strategic account plans to drive growth and maximize revenue from key accounts

Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling

Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships

Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients

Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market

Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage

Keeping track of key performance indicators (KPIs) and key account metrics, using

data-driven insights to measure success and drive continuous improvement

Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations

Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements

Key Requirements

You have a diploma/degree in Sales, Marketing, Business Administration, or a related field

You have a strong track record of success in key account management

You have experience in delivering client-focused solutions

You can analyze and draw inferences from data

Familiarity with CRM tools (eg. Salesforce) would be a plus

You possess excellent communication & interpersonal skills

You demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization

Experience in FMCG(non-food)/Health & Beauty industry is required

Location: Boon lay

Job Descriptions:

• Achievement of monthly sales and margin targets.
• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Identify and pursue new business opportunities within the assigned territory or market segment.
• Build and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction.
• Cultivate and maintain long-term relationships with key accounts and customers.
• Address customer inquiries and concerns promptly and professionally.
• Collaborate with internal teams, such as marketing and logistics, to ensure smooth order processing and delivery.
• Ensure prompt payment collection.
• Conduct market research to stay informed about industry trends, competitor activities, and consumer preferences.
• Prepare regular sales reports, including sales forecasts, pipeline updates, and market intelligence.
• Present findings and recommendations to management to drive informed decision-making.
• Lead a high-performing sales team, including training and guidance.
• Provide support and motivation to the team to ensure they meet individual and collective sales goals.
• Represent the company professionally with customers and vendors.
• Conduct business according to the values of a world-class organization.
• Promote a culture of inclusiveness, teamwork, and cooperation following the principles of the company.

Job Requirements:

• At least 2-3 years of consumer goods sales experience.
• Diploma or degree in relevant filed will be an added advantage.