Total 47 service centre manager job vacancies in Accounting / Auditing category in D03 Queenstown, Tiong Bahru

This position reports to the Director and using networking, prospecting, and recommendations, find and create new business possibilities. Establish and preserve solid connections with important customers, partners, and interested parties. To achieve revenue goals and corporate objectives, develop and implement sales strategies.

Create and deliver persuasive business presentations.

Manage client's business satisfaction in the delivery of services and ensure sales objectives are met.

• Oversees audit planning, field work, and audit reporting; prepares reports, and communicates findings and recommendations to management.
• Review audit work papers prepared by the audit staff to ensure compliance with the firm's audit methodology.
• Responsible for the daily supervision of audit staff and responsible for the development of audit staff and the completion of performance evaluations.
• Excellent communications skills, strong analytical and problem solving skills.
• Technically-sound and committed with good positive working attitude.
• Able to perform under pressure in fast-paced working environment.

JOB SUMMARY

We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve. Account Managers will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client. They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.

To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.

RESPONSIBILITIES:

1. Prospect, identify and establish new customers.
2. Plan and execute sales strategies to achieve the sales quota.
3. Work with cross-functional teams involving Pre-Sales, Marketing, and consultants to develop integrated IT solutions for both existing and new clients.
4. Effectively manage and drive the sales cycle from prospection through to successful closure.
5. Engage and develop a strong network with decision-makers/key influencers within the customer community and vendor community.
6. Develop long term and trustworthy and collaborative relationships across all levels within the customers’ environment.
7. Ability to build rapport and collaborate with others within the company and externally.
8. Ability to collect, track, and analyze large amounts of data.
9. Adaptability and strong problem-solving skills.
10. Excellent active listening skills.
11. Other tasks and projects as assigned by Reporting Manager or Management.

QUALIFICATION & EXPERIENCE

• Diploma/Degree in IT/Engineer or Business Administration.
• Self-starter.
• Excellent oral and written communication skills
• Energized by customer interaction.
• Ability to build relationship with clients and coworkers.
• Positive problem-solving skills
• Can work in a fast-paced environment.
• Adaptable to change.
• Strong organizational skills
• Sales background preferred
• Creative, energetic and positive

SKILLS AND ATTRIBUTES:

• Excellent interpersonal and communication skills, high adaptability and positive attitude.
• A team player with determination to drive to excel.
• Excellent customer service skills
• Self-motivated with a strong drive to succeed.

Responsibilities

• Establish working relationships with key clients and stakeholders and become a trusted advisor who will understand their requirements and challenges
• Manage client's IT and business satisfaction in the delivery of IT services and ensure profit objectives are met
• Provide leadership to business development teams in identifying new business opportunities and manage end-to-end sales cycle, particularly in growing existing business in the account
• Engage with principal, partners, and suppliers in sales activities on IT products and services of the Company
• Ensure sales targets are achieved and maintain good customer rapport
• Monitor market conditions and recommend pricing and market strategy
• Investigate customer's complaints on quality, delivery, service etc and provide corrective measures
• Present, negotiate and prepare contracts, quotations, etc

Requirements

• Minimum a Diploma in IT or equivalent
• 1 year of working experience preferably in IT sales or business development role
• Possess strong initiative, people networking and creativity skills
• Proven sales track record
• Disciplined and driven to develop sales account plans and upkeep sales forecast & hygiene

Below pointers must be met to be considered:

 Prepare full set of accounts, Profit & Loss Statement and Balance Sheet

 Budgeting & Business Planning and Cash flow management

 HR and Admin function, which include payroll and staff recruitment , renewing of company related insurance such lorries, office insurance & other admin job.

 Filling of governmental reports, such as GST, CPF filling, & IR8A for individual income and other governmental complaiance

 Handle audit compliance and engage with external auditors for tax filling, AGM and other secretarial compliance.

 Experience and involve in operational job, such as logistics, warehousing & distribution handling process

 Manage & supervision of staff and implementation of policies & procedure thereof.

 Over all finance control supervision.

Scale Insights is a SaaS company that helps brand owners scale their business on the Amazon marketplace by automating their advertising campaigns using rule-based algorithms.

As an Account Manager, you will be the key link between our clients and internal teams, ensuring customer satisfaction and long-term success. You will manage client relationships, identify opportunities for growth, and ensure the smooth delivery of our products and services.

Key Responsibilities:

1. Client Relationship Management:

• Serve as the primary point of contact for a portfolio of clients.
• Develop and maintain strong, long-lasting client relationships.
• Conduct regular check-ins and reviews to ensure client satisfaction.

2. Account Growth and Sales:

• Identify opportunities to upsell or cross-sell additional products/services.
• Collaborate with sales and marketing teams to achieve revenue targets.
• Prepare and deliver client presentations, proposals, and reports.

3. Coordination and Communication:

• Liaise between clients and internal teams to ensure successful delivery of solutions.
• Communicate client requirements and feedback to the relevant teams.
• Ensure prompt resolution of client issues and concerns.

4. Performance Monitoring and Reporting:

• Track account performance and key metrics.
• Provide regular updates to clients and internal stakeholders.
• Analyze client data to identify trends and recommend improvements.

5. Strategic Planning:

• Develop account plans tailored to client needs and business goals.
• Monitor industry trends and client-specific challenges to anticipate needs.
• Support the onboarding of new clients to ensure a seamless experience.

Job Requirement

• Relevant work experience in account management, project leadership or technology consulting. SaaS experiences a benefit.
• Strong consulting skills and validated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
• Excellent communication skills to articulate technical issues to diverse audiences.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Proven track record of highly professional customer service in a fast paced, dynamic environment.
• Analytical mindset with problem-solving abilities.
• Proficiency in CRM software.

Do drop us your CV @ [email protected] .Only successful candidates will be notified to proceed to the next round.

Senior Manager, AI in Medicine Institute (AIMI)

The SingHealth Duke-NUS Artificial Intelligence in Medicine Institute (AIMI) is a joint institute between SingHealth and Duke-NUS Medical School. The Institute has 4 key priority areas:

1. To drive the research and development of cutting-edge AI technologies and their application for healthcare for SingHealth Duke-NUS Academic Medical Centre (AMC)
2. To promote the safe and responsible use of AI
3. To support AI and data education
4. To drive commercial partnership, that can encourage translation and commercialisation of developed technologies.

As the Senior Manager, you will be involved in supporting AI strategy, managing appointed faculty, grant management, grant commercialisation, and AI health publicity. Your key responsibilities include:

• Handling administrative processes and documentation to support the faculty.
• Sourcing and identification of suitable AI grant; managing grant calls, budget, resource management and submission of reports to the grant funding agency.
• Liaising with IP office, regulatory department and commercial partners to facilitate collaboration with industry partners, implementation and commercialisation for AI health projects.
• Supporting education initiatives including managing project/event updates on online portals, organising journal clubs and seminars, identifying suitable platforms for the AI team to showcase their projects
• Working closely with the Group Communications team to develop publicity materials for AI projects

Job Requirements

• Bachelor’s degree in either engineering, IT, finance or economics; Master’s or PhD will be advantageous.
• At least 10 years of academia or industry experience in commercial, health, medical or digital (non-medical) technology environment, with at least 4 years of managerial or supervisory experience.
• Understanding and experience in project and budget management in either commercial, banking, technology and healthcare domains
• Prior experience in dealing with industrial partners and collaborators, and in negotiating and completing relevant agreements thereof (research collaboration agreements, licences)
• Ability to work independently as well as contribute proactively as a team player.
• Excellent written and oral communication skills.

Job Descriptions:

• Develop and execute key account strategies tailored to customer needs, ensuring alignment with company goals and delivering mutually beneficial solutions.
• Manage sales and operations across the Singapore market, implementing effective strategies to meet sales targets for Eagle Brand's product range.
• Conduct market research and store visits to gain insights that inform and support sales strategies.
• Identify opportunities to enhance product placement and visibility in supermarkets, retail stores, pharmacy chains, travel retail, and tourist outlets.
• Collaborate with sales and marketing teams to manage promotional campaigns, ensuring adherence to A&P budgets.
• Negotiate contracts, pricing, and agreements with key clients, fostering long-term, mutually beneficial partnerships.
• Provide regular reports and updates on key account activities and sales performance to the head of sales.
• Handle additional tasks as assigned by the line manager.

Job Requirements:

• Minimum of 2-5 years of key account management experience, with a proven track record in the FMCG industry, especially in the analgesic sector.
• Experience in Modern Trade, particularly with pharmacy channel clients, as well as travel retail, supermarkets, and convenience stores.
• Strong understanding of Singapore’s local market dynamics and business acumen.
• Experience working with major retail chains or distributors in Singapore.
• Exceptional communication, negotiation, and presentation skills.
• Experience in trade marketing and distributor management is advantageous.
• Strong problem-solving and negotiation abilities, with the capacity to work under pressure.
• Must have own transport.

We’re seeking an energetic and motivated Account Manager to join our dynamic team.

In this role, you’ll be responsible for managing client accounts, building and maintaining strong relationships, and ensuring exceptional service. If you're passionate about connecting with clients, thrive in a fun work environment, and have a proactive attitude, we'd love to meet you!

Job Descriptions:-

• Account management - Servicing customers to conduct product installation, training, maintenance, and troubleshooting
• Maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Requirements:-

• Diploma/Bachelor's degree from recognized institutes
• Preferably with 1-2 years of experience in customer service/ client servicing/ account management or similar capacity
• Non-experience candidates are welcome to apply as training will be provided
• Comfortable with travelling for client visiting (for deployment, training purposes)
• Result-oriented and able to work under pressure
• A good team player with roll-up-sleeves attitude
• Good communication and presentation skills
• Able to start work immediately or within short notice is highly preferred!

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button.

We regret only shortlisted candidates will be notified. Thanks for applying!

Job Summary:

This is an exciting role for the right talent who is passionate about technology and being at the forefront of innovation to bring about greater value to our customers.

Our services are designed to be disruptive and go against the conventional security service norms. Therefore we require a dynamic sales talent with strong entrepreneurial spirit that can pass on their enthusiasm to change the mindset of our customers.

Having experience in security will be a bonus but it is not a mandatory requirement. Attitude and willingness to learn are more important qualities to us. Applicants with experience doing cold-calls and cold approach (e.g. insurance or property selling) are welcome to apply.

Job Responsibilities:

• Leads generation and opportunity development
• Contact and pitch to customers to achieve sales targets
• Build strong and long term customer relationship
• Management of key accounts
• Development of new sales from new or existing customers
• Collaborate with internal teams for solutions
• Ensure prompt pre and post sales experience of customers
• Bi-Monthly educational session with customer groups
• Meeting the performance KPIs

Job Requirements:

• 2 years experience in project sales
• Experience in handling sales to MINDEF accounts will be an advantage
• Good interpersonal skills
• Systematic approach to opportunity development
• Proven ability in developing new sales
• Good experience in current account management and negotiation
• Energetic, dynamic, independent and driven

Advertisement and Recruitment:

• Post job advertisements across platforms such as FastJob, Facebook, Telegram, and WhatsApp Channels.
• Address staff inquiries regarding age requirements, grooming standards, payment rates, and other relevant matters.
• Conduct staff briefings on guidelines and expectations.
• Oversee registration processes and manage daily recruitment tasks.
• Facilitate job bookings and handle job cancellations.
• Prepare and distribute payment vouchers; manage staff payouts.
• Stay updated on recruitment trends and gather staff feedback for continuous improvement.
• Build and maintain positive relationships with staff.

Client and Staff Coordination:

• Review and respond to clients’ staffing requests promptly.
• Input and verify staff requisitions for accurate scheduling.
• Collaborate with the team to fulfill staffing requirements.
• Provide on-site support, including grooming kits and issue resolution.
• Maintain strong client relationships and ensure satisfaction.
• Collect and process client timesheets accurately.
• Analyze competitor and client information to provide industry insights.
• Share industry insights with the team to inform strategies.
• Ensure smooth staffing operations through effective collaboration.

Requirements:

• Diploma in Human Resources, Business Administration, or a related field.
• Proven experience in full-cycle recruitment and client coordination.
• Strong interpersonal and communication skills.
• Proficiency in using recruitment platforms and social media channels.
• Excellent organizational and multitasking abilities.
• Ability to analyze data and provide actionable insights.
• Knowledge of employment laws and regulations.
• Ability to work collaboratively in a team environment.

• Oversees audit planning, field work, and audit reporting; prepares reports, and communicates findings and recommendations to management.
• Review audit work papers prepared by the audit staff to ensure compliance with the firm's audit methodology.
• Responsible for the daily supervision of audit staff and responsible for the development of audit staff and the completion of performance evaluations.
• Excellent communications skills, strong analytical and problem solving skills.
• Technically-sound and committed with good positive working attitude.
• Able to perform under pressure in fast-paced working environment.

Job Descriptions:

• Develop and execute key account strategies tailored to customer needs, ensuring alignment with company goals and delivering mutually beneficial solutions.
• Manage sales and operations across the Singapore market, implementing effective strategies to meet sales targets for Eagle Brand's product range.
• Conduct market research and store visits to gain insights that inform and support sales strategies.
• Identify opportunities to enhance product placement and visibility in supermarkets, retail stores, pharmacy chains, travel retail, and tourist outlets.
• Collaborate with sales and marketing teams to manage promotional campaigns, ensuring adherence to A&P budgets.
• Negotiate contracts, pricing, and agreements with key clients, fostering long-term, mutually beneficial partnerships.
• Provide regular reports and updates on key account activities and sales performance to the head of sales.
• Handle additional tasks as assigned by the line manager.

Job Requirements:

• Minimum of 2-5 years of key account management experience, with a proven track record in the FMCG industry, especially in the analgesic sector.
• Experience in Modern Trade, particularly with pharmacy channel clients, as well as travel retail, supermarkets, and convenience stores.
• Strong understanding of Singapore’s local market dynamics and business acumen.
• Experience working with major retail chains or distributors in Singapore.
• Exceptional communication, negotiation, and presentation skills.
• Experience in trade marketing and distributor management is advantageous.
• Strong problem-solving and negotiation abilities, with the capacity to work under pressure.
• Must have own transport.

About the Role

Responsible for conducting field audits at sites, investigating issues, and reporting to HQ. Duties include evaluating compliance with company policies and contracts, investigating discrepancies, creating documentation of violations as well as providing recommendations for improvements for action by management.

Responsibilities and Duties

• Provide onsite supervision/guidance during audit fieldwork.
• Assess the adequacy and effectiveness of internal controls at sites in the following areas and make appropriate recommendations to improve controls and reduce risks in these areas:

1. Integrity of stock management.
2. Internal controls in company assets e.g., sales management tools, including their physical security.
3. Adequacy of protection for confidential sensitive data.
4. Monitoring of Sales Reps’ usage of sales management tool.
5. Observance of Steps of Calls during selling process
6. Effectiveness of POSM usage (right place right positions)
7. Effectiveness of product distribution and route coverage vs plans
8. Propriety of Trade Program implementation and claims
9. Effectiveness of usage of merchandise items
10. Integrity of credit to wholesalers, timeliness of collections

• Prepare clear and concise reports on observation and recommendations for reporting to HQ.
• Follow-up on corrective actions taken to address the inefficiencies and prepare summary status reports.
• Continuous assist in driving of process improvements and champion best practices
• Any other ad-hoc task as and when needed.

Qualifications and Requirements

• Bachelor’s degree in Accountancy/Finance.
• Field audit experience with FMCG company would be an advantage.
• Total of 8 years working experiences with minimum 3 years of relevant experience in external / internal audit, preferably with background in Sales and Marketing Distributor Channel Operation
• Dynamic personality and possesses sharp analytical skills.
• Able to work independently and travel extensively within the country.
• Good computer skills especially on MS Office.
• A good command of English.
• 5 working days per week
• Remuneration commensurate with relevant working experience and job knowledge
• Leave, medical and dental benefits

Responsibilities

• Establish working relationships with key clients and stakeholders and become a trusted advisor who will understand their requirements and challenges
• Manage client's IT and business satisfaction in the delivery of IT services and ensure profit objectives are met
• Provide leadership to business development teams in identifying new business opportunities and manage end-to-end sales cycle, particularly in growing existing business in the account
• Engage with principal, partners, and suppliers in sales activities on IT products and services of the Company
• Ensure sales targets are achieved and maintain good customer rapport
• Monitor market conditions and recommend pricing and market strategy
• Investigate customer's complaints on quality, delivery, service etc and provide corrective measures
• Present, negotiate and prepare contracts, quotations, etc

Requirements

• Minimum a Diploma in IT or equivalent
• 1 year of working experience preferably in IT sales or business development role
• Possess strong initiative, people networking and creativity skills
• Proven sales track record
• Disciplined and driven to develop sales account plans and upkeep sales forecast & hygiene
• Established relationship with enterprise customers will be a bonus

Job Descriptions:

• Develop and execute key account strategies tailored to customer needs, ensuring alignment with company goals and delivering mutually beneficial solutions.
• Manage sales and operations across the Singapore market, implementing effective strategies to meet sales targets for Eagle Brand's product range.
• Conduct market research and store visits to gain insights that inform and support sales strategies.
• Identify opportunities to enhance product placement and visibility in supermarkets, retail stores, pharmacy chains, travel retail, and tourist outlets.
• Collaborate with sales and marketing teams to manage promotional campaigns, ensuring adherence to A&P budgets.
• Negotiate contracts, pricing, and agreements with key clients, fostering long-term, mutually beneficial partnerships.
• Provide regular reports and updates on key account activities and sales performance to the head of sales.
• Handle additional tasks as assigned by the line manager.

Job Requirements:

• Minimum of 2-5 years of key account management experience, with a proven track record in the FMCG industry, especially in the analgesic sector.
• Experience in Modern Trade, particularly with pharmacy channel clients, as well as travel retail, supermarkets, and convenience stores.
• Strong understanding of Singapore’s local market dynamics and business acumen.
• Experience working with major retail chains or distributors in Singapore.
• Exceptional communication, negotiation, and presentation skills.
• Experience in trade marketing and distributor management is advantageous.
• Strong problem-solving and negotiation abilities, with the capacity to work under pressure.
• Must have own transport.

Role Overview:

You will play a critical role in driving excellence in accounting operations, quality management, process improvement, and team building. You will lead established teams in portfolio and client-based accounting, overseeing both our local team in Singapore and managing the portfolio allocation to outsourced teams across the region. With a strong focus on compliance, you will ensure timely and accurate reporting, meeting regulatory deadlines set by ACRA and IRAS.

Responsibilities:

• Lead and guide established teams in portfolio and client-based accounting, inspiring them to deliver high-quality work and exceptional client service.
• Implement structured processes and best practices to enhance quality management, optimize workflows, and ensure consistent delivery of top-notch services.
• Maintain a client-centric focus, promptly addressing client inquiries and concerns, and delivering comprehensive solutions that exceed expectations.
• Foster a collaborative and positive work environment, building strong bonds not only within the accounting team but also with managers from other departments, such as corporate secretarial, tax, and payroll.
• Drive process optimization and efficiency within the accounting department, identifying opportunities for growth and higher efficiencies.
• Demonstrate knowledge and experience in handling MAS reporting requirements, ensuring accuracy and adherence to relevant guidelines.
• Conduct trainings for the local and outsourcing teams on new accounting standards and provide guidance in areas where the team requires support and development.
• Actively seek feedback from local accounting teams and monitor the quality of work produced by the outsourced teams in the region. Oversee the improvements and ensure that strict standards are adhered to from the regional outsourcing team.

Qualifications:

• Possess a recognized degree in accounting or hold an equivalent professional qualification like ACCA.
• Demonstrated expertise in Singapore Financial Reporting Standards (SFRS) and a strong understanding of relevant accounting regulations.
• A minimum of 10 to 15 years of progressive experience in managing accounting teams within an accounting/outsourcing firm, with an audit background preferred.
• Proven track record in effectively handling quality management, process enhancement, and team leadership.
• Strong leadership and supervisory skills with the ability to inspire and guide teams toward outstanding results.
• Capable of handling consolidations and technical topics on SFRS and IFRS.
• Proven ability to navigate and resolve complex audit issues with external auditors, ensuring compliance and maintaining the highest standard of service.
• Excellent communication skills, both written and oral, to effectively collaborate with internal stakeholders and clients.
• A team player with meticulous attention to detail and a history of consistently meeting deadlines.
• Highly self-motivated, able to work autonomously with minimal supervision, even under pressure.
• Familiarity with Variable Capital Company (VCC) and experience in handling fund-based accounting are advantageous.

Job Summary:

This is an exciting role for the right talent who is passionate about technology and being at the forefront of innovation to bring about greater value to our customers.

Our services are designed to be disruptive and go against the conventional security service norms. Therefore we require a dynamic sales talent with strong entrepreneurial spirit that can pass on their enthusiasm to change the mindset of our customers.

Having experience in security will be a bonus but it is not a mandatory requirement. Attitude and willingness to learn are more important qualities to us. Applicants with experience doing cold-calls and cold approach (e.g. insurance or property selling) are welcome to apply.

Job Responsibilities:

• Leads generation and opportunity development
• Contact and pitch to customers to achieve sales targets
• Build strong and long term customer relationship
• Management of key accounts
• Development of new sales from new or existing customers
• Collaborate with internal teams for solutions
• Ensure prompt pre and post sales experience of customers
• Bi-Monthly educational session with customer groups
• Meeting the performance KPIs

Job Requirements:

• 2 years experience in project sales
• Experience in handling sales to MINDEF accounts will be an advantage
• Good interpersonal skills
• Systematic approach to opportunity development
• Proven ability in developing new sales
• Good experience in current account management and negotiation
• Energetic, dynamic, independent and driven

Job Description & Requirements

Established CA firm looking for candidates with audit exposure from SMPs firm is technically competent mature and prepare to become an audit partner.

• Service orientated, calm, conversant in bilingual as Audit Manager is required to liaise with Chinese speaking clients
• Statutory audit of incorporated entities, NPO, AUP, Gebiz
• Able to handle and review Tax Computation
• Good attitude, proven record of leadership and customer service skills
• Local / SPR is preferred

Descriptions:

• presentation, and successful closure for IT & Digital services within a defined market.
• Lead the sales process by achieving established targets, including pipeline development, key stakeholder presentations, pilot projects, and executed service agreements.
• Set sales objectives through accurate forecasting and manage major customer accounts, coordinating account support when necessary.
• Negotiate contractual agreements, including terms, pricing, and duration with clients.
• Develop and maintain relationships with C-suite executives, understanding and communicating prospective clients' corporate cultures.
• Build strong client relationships, providing post-sale account management to ensure satisfaction, smooth service delivery, and identify new opportunities.
• Collaborate with the Technical Solution Pre-sales and Delivery teams to craft tailored quotations and proposals that meet client needs.
• Work closely with Operations and Delivery Teams to ensure seamless account management and service delivery.
• Ensure all sales documentation is handled according to company policies and procedures.
• Stay informed on market trends and competitors to create effective strategic sales plans.
• Conduct cold calls to arrange meetings with potential clients and build relationships with vendors and suppliers.
• Track and report sales progress through monthly reports, as directed by the Sales Manager.

Requirements:

• Possess strong technical expertise in the IT industry, including its products and services.
• Excellent interpersonal, communication, and problem-solving skills, with strong negotiation abilities.
• Confident and driven sales approach, with the ability to work independently and thrive in competitive markets.
• Self-motivated, ambitious, and detail-oriented, consistently aiming to meet and exceed goals.
• Organized and efficient in time management, with a customer-focused mindset and a positive, reassuring attitude.
• Practical, responsive, and resourceful, demonstrating high energy and persistence in completing tasks.
• Strong presentation skills and excellent telephone and face-to-face communication abilities are essential.

Role Overview:

You will play a critical role in driving excellence in accounting operations, quality management, process improvement, and team building. You will lead established teams in portfolio and client-based accounting, overseeing both our local team in Singapore and managing the portfolio allocation to outsourced teams across the region. With a strong focus on compliance, you will ensure timely and accurate reporting, meeting regulatory deadlines set by ACRA and IRAS.

Responsibilities:

• Lead and guide established teams in portfolio and client-based accounting, inspiring them to deliver high-quality work and exceptional client service.
• Implement structured processes and best practices to enhance quality management, optimize workflows, and ensure consistent delivery of top-notch services.
• Maintain a client-centric focus, promptly addressing client inquiries and concerns, and delivering comprehensive solutions that exceed expectations.
• Foster a collaborative and positive work environment, building strong bonds not only within the accounting team but also with managers from other departments, such as corporate secretarial, tax, and payroll.
• Drive process optimization and efficiency within the accounting department, identifying opportunities for growth and higher efficiencies.
• Demonstrate knowledge and experience in handling MAS reporting requirements, ensuring accuracy and adherence to relevant guidelines.
• Conduct trainings for the local and outsourcing teams on new accounting standards and provide guidance in areas where the team requires support and development.
• Actively seek feedback from local accounting teams and monitor the quality of work produced by the outsourced teams in the region. Oversee the improvements and ensure that strict standards are adhered to from the regional outsourcing team.

Qualifications:

• Possess a recognized degree in accounting or hold an equivalent professional qualification like ACCA.
• Demonstrated expertise in Singapore Financial Reporting Standards (SFRS) and a strong understanding of relevant accounting regulations.
• A minimum of 10 to 15 years of progressive experience in managing accounting teams within an accounting/outsourcing firm, with an audit background preferred.
• Proven track record in effectively handling quality management, process enhancement, and team leadership.
• Strong leadership and supervisory skills with the ability to inspire and guide teams toward outstanding results.
• Capable of handling consolidations and technical topics on SFRS and IFRS.
• Proven ability to navigate and resolve complex audit issues with external auditors, ensuring compliance and maintaining the highest standard of service.
• Excellent communication skills, both written and oral, to effectively collaborate with internal stakeholders and clients.
• A team player with meticulous attention to detail and a history of consistently meeting deadlines.
• Highly self-motivated, able to work autonomously with minimal supervision, even under pressure.
• Familiarity with Variable Capital Company (VCC) and experience in handling fund-based accounting are advantageous.

Industry: FMCG, Analgesic Market

Overview

As part of our continued business expansion, we are seeking a dynamic Key Account Manager to drive business growth and customer satisfaction in the local Singapore market, with a specific focus in the analgesic and FMCG industries.

In this role, you are required to identify opportunities to increase sales and customer satisfaction, develop account strategies to meet sales targets, identify product placement opportunities, analyse market trends and conducting in-depth market research to identify potential growth opportunities, collaborating with sales and marketing team on promotional campaigns.

Key Responsibilities:

1. Develop and implement key account strategies for key customers based on thorough understanding of their needs and proposing solutions that align with both company and customer objectives.

2. Oversee sales and operations across the entire Singapore market. Develop and execute effective key account strategies to achieve sales targets and business objectives for Eagle Brand's product portfolio.

3. Conduct market research and store visits to gather insights and support sales strategies.

4. Identify opportunities for product placement and increased visibility in the supermarkets, retail stores, pharmacy chains, travel retails and tourist outlet chains.

5. Collaborate with the sales and marketing teams to implement and manage promotional campaigns, manage A&P budgets to ensure promotional expenses stay within allocated limits.

6. Manage contract negotiations, pricing, and agreements with key clients to ensure mutually beneficial terms and long-term partnerships.

7. Provide regular updates and performance reports on key account activities and sales performance to head of sales.

8. Any tasks assigned by line manager.

Requirements

· Minimum 5 years’ experience in key account management, proven track record within the FMCG industry, preferred focus on the analgesic market.

· Experience with Modern Trade - Pharmacy channel clients will be an advantage, travel retail, supermarkets, convenience stores.

· Strong business acumen and understanding of the local Singapore market dynamics.

· Experience with major retail chains or distributors in Singapore.

· Excellent communication, negotiation, and presentation skills.

· Trade Marketing experience, distributor management experience will be an added advantage.

· Ability in problem-solving and negotiation, Excellent communication

· Handling the pressure and stress of achieving targets

· Possess own transport

The Client Relationship Manager will be responsible for managing and nurturing relationships with clients to ensure their needs are met and to maximize satisfaction and retention. This role involves understanding and anticipating client needs, communicating effectively with clients, and collaborating with internal teams to deliver exceptional service.

Key responsibilities include:

- Building and maintaining strong relationships with clients to ensure satisfaction and loyalty

- Identifying client needs and proactively offering solutions to meet those needs

- Acting as the main point of contact for clients, addressing any concerns or issues in a timely and effective manner

- Collaborating with internal teams to provide solutions and resolve client issues

- Monitoring client satisfaction levels and taking proactive measures to improve satisfaction and retention

- Keeping up-to-date with industry trends and client feedback to identify opportunities for improvement

- Developing and implementing strategies to enhance client experience and loyalty

The ideal candidate will have excellent communication and interpersonal skills, a strong customer service orientation, and the ability to build trust and rapport with clients. Experience in client relationship management or customer service roles is preferred. A willingness to take initiative, problem-solve, and work collaboratively with team members is essential for success in this role.

We are looking for a Junior Sales/ Account Manager to act as the first point of contact with existing customers, answer their queries and increase client satisfaction.

If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients’ needs while representing our company in a positive way.

Ultimately, you will contribute to building profitable, long-term relationships with our clients to reach our business objectives.

Responsibilities

• Gather information on assigned clients (e.g. company size, needs and pricing plans etc.)
• Contact clients to understand their requirements and work on a sales plan
• Provide after-sales support to retain customers
• Ensure prompt and accurate answers to clients’ queries
• Build strong client relationships, through regular communication
• Report on the status of accounts
• Suggest company products/services that maximize client satisfaction
• Communicate product and pricing details clearly
• Coordinate with Sales Leaders to create customized sales plans for key clients
• Promote new products/services to existing customers

Requirements and skills

• Proven work experience as a Junior Account Manager or relevant sales role
• Experience with CRM software
• Understanding of sales principles and ability to deliver excellent customer experience
• Strong (verbal and written) communication skills with an ability to build relationships
• Effective presentation and negotiation skills
• High degree of professionalism
• Good time-management skills with a problem-solving attitude
• BSc degree in Business Administration, Marketing or relevant field

• Increase brand overall market share
• Increase brand retail visibility and sell out numbers
• Maintain the existing partnership and develop new channels
• Manage channel and retail partners by driving sell-through/ sell-out plan, as well as inventory management, to maximize sales
• Resolve all business issues with partners through effective coordination and communication while maintaining the partner relationship to ensure sustainable business
• Conduct market research and monitor competition for the company to take actions on pricing or promotion activities
• Collaborate with distributor on channel development, business development and top-down channel action plans
• Manage and conduct product training for both internal and external partners
• Coordinate with local team and HQ back-office to resolve any business-related issues
• Store visit and merchandising. Ensuring demo are available and adequate displays
• Coordinate with marketing team for POSM and in store display
• Execute marketing initiatives with marketing team to increase brand awareness and brand image
• Other tasks given by superior

Requirements

• More than 3 years of experience in Notebook or / DT system factory or IT-related industries, preferably working in product management, sales, marketing/ business development
• Equipped with Microsoft Excel, PowerPoint and Words skills
• Strong analytical skill
• A self-starter who is able to work independently and engage cross-functional teams in meeting customer requirements
• Energetic, dynamic, optimistic and customer service-oriented
• Able to accept a non-desk bound role. 50% desk bound, 50% travelling for store visits

Interested applicants, kindly send your resume via;