Total 20 process improvement manager job vacancies in Administrative / Clerical category in SG OFFICE - ROBINSON ROAD

Roles & Responsibilities

• Prepare correspondence emails, letters, statements, documents, and reports
• Draft the company's policies, regulations, and rules, and supervise the implementation.
• Manage filing and document control for company policies, regulations, SOPs, contracts & agreements, reports, and other administrative documents.
• Fully in charge of the administration department and managing administrative issues for the company.
• Process administrative work related to government authorities, associations, the company’s head office, customers, and visitors.
• Handle administrative and logistical arrangements for customers and visitors.
• Organize events by coordinating with relevant departments for planning and implementation.
• Collect and arrange daily and weekly activities for company management.
• Direct personnel recruitment and training processes
• Undertake any other ad-hoc tasks and duties as assigned by superiors.

Responsibilities:

• Manage, supervise and coordinate the daily operations of the Hotel
• Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
• Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.
• Possess Degree/Diploma in Hospitality or relevant qualification;
• Minimum 3- 5 years of related experience preferably in the Hotel industry;
• Mature, energetic, assertive, independent and a team player;
• Strong leadership skills with excellent interpersonal and communications skills.

Only shortlisted candidates will be contacted. Thank you.

Senior Admin Manager (Specialised in Vehicle Import and Export )

A Senior Admin Manager/ Senior Admin Executive who can handle full set of export and import of vehicle fleets and compliance with LTA rules and regulations.

Here are the detailed roles and responsibilities associated with the position:

1. Export and Import of Vehicle Fleet

• Coordination of Fleet Export/Import: Responsible for managing the entire process of importing and exporting vehicle fleets, including paperwork, logistics and coordination with customs, transport agencies, and freight forwarders.
• Regulatory Compliance: Ensure compliance with all local, national,international laws and regulations related to vehicle import and export (such as tariffs, taxes, duties, import/export documentation and environmental standards).
• Documentation Management: Prepare and maintain accurate documentation for all vehicle imports and exports, including:
• Bill of lading
  • Customs declarations
  • Vehicle inspection reports
  • Registration and licensing forms
  • Certificates of origin, emission, or other required certificates
  • 
    
• Customs Clearance: Ensure timely and efficient clearance of vehicles through customs, resolving any issues related to documentation or regulatory compliance.
• Inventory Management: Maintain an updated inventory of vehicles, ensuring proper tracking and reporting of vehicles in transit or awaiting export/import.
• Shipping and Freight Coordination: Work closely with shipping companies, logistics providers, and freight forwarders to coordinate transport arrangements for the vehicles.
• Vendor and Stakeholder Relations: Build and maintain strong relationships with external vendors, government bodies, customs officers, and other key stakeholders involved in the export/import process.
• Cost Control and Budgeting: Monitor and control costs associated with vehicle import/export activities, ensuring budget adherence.
• Risk Management: Identify and mitigate risks associated with vehicle exports/imports (such as damage during transit, delays, or non-compliance issues).

Skills and Qualifications:

• Education: A bachelor’s degree in Business Administration, Logistics, or a related field. A master's degree or certification in logistics, supply chain management, or a similar area is preferred.
• Experience: Significant experience in fleet management, logistics coordination, or administrative management, especially within export/import operations.
• Regulatory Knowledge: Strong understanding of import/export regulations, customs processes, and vehicle registration procedures.
• Strong Organizational Skills: Ability to manage multiple tasks, track large amounts of data, and handle complex logistical processes.
• Communication Skills: Excellent written and verbal communication skills, particularly in dealing with external stakeholders like customs officials, shipping companies, and regulatory bodies.

Work Location : Funan, Near City Hall MRT

Full Time, Permanent Position

6 days work week

$5,000 - $6,000 per month (based on experience)

Job Description

Administrative Leadership:

• Lead the administrative team to ensure efficient and effective office operations, including office supplies management, facilities coordination, and overall office organization.
• Oversee and streamline day-to-day administrative tasks, ensuring compliance with company policies and legal/regulatory standards.
• Manage vendor relationships and oversee service contracts, ensuring quality service delivery and cost control.
• Supervise and guide administrative staff, providing training, support, and performance evaluations.
• Manage office safety, security, and housekeeping to maintain a professional, healthy work environment.
• Organize and oversee the planning and coordination of meetings, events, and travel arrangements.

Financial Management:

• Oversee and approve payment requests for overseas stationss in accordance with company policies and procedures, ensuring that payments are processed accurately and on time
• Ensure supplier costs are accurately tracked and recorded in the system, matching invoices against purchase orders and contracts to verify correctness.

Strategic Planning & Process Improvement:

• Identify areas for improvement in administrative and financial processes and implement best practices for greater efficiency and cost-effectiveness.
• Lead initiatives to automate administrative tasks, such as document management or expense tracking, and introduce new tools to streamline workflows.

Project Management & Process Improvement:

• Lead and participate in projects aimed at digitalizing administrative and financial processes to improve efficiency, reduce errors, and enhance overall operations.
• Oversee the implementation of new software, automation tools, or technologies designed to streamline workflow, financial tracking, and reporting.
• Collaborate with cross-functional teams to identify areas for process improvement and develop strategies to optimize workflows in administration, finance, and other business areas.
• Manage project timelines, budgets, and resources to ensure successful project execution and delivery within scope and on time

Requirements

• A diploma or degree in Business Administration, Finance, Accounting, or a related field.
• Proven experience in managing both administrative operations and financial processes, including ensuring proper invoice recording and supplier cost management.
• Experience in project management, particularly in digital transformation, process optimization, or technology integration.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and financial software (e.g., Xero, QuickBooks).
• Strong communication skills, both written and verbal, with the ability to collaborate effectively with teams across all levels.
• Ability to think strategically, prioritize tasks, and make decisions in a fast-paced environment.

This role assists in the academic and student support aspects of the institution. You will work alongside with your colleagues to deliver and meet positive student outcomes. This includes Academic Administration, Students Support, Teaching Resource Coordination and Quality Assurance matters. Reporting to the Head of Sales and Operations, you will be part of a customer-fronting team within a private institution.

Key Responsibilities

• Assist in Student Services and Academic related matters, including timetabling, handling parents' enquiries, teacher deployment and academic resources planning.
• Liaise with teachers on student progress reports and follow up with parents.
• Assist in the development and review of operational policies and procedures.
• Maintain accurate and complete academic/student data and reports for review and submission purposes.
• Conduct student orientation and ensure timely response to students and participants.
• Liaise with finance department to ensure payments are made on time.
• Complete any service recovery and other customer related issues.
• Work with colleagues to enforce the implementation of institution and departmental policies and compliance with relevant regulatory authorities.
• General administration including programme coordination, evaluations and facilities improvements.

Requirements:

• Diploma education and above.
• Minimum 5 years of working experience within a service environment.
• Experience handling simple accounting processes.
• Effectively bilingual in English and Chinese in order to liaise with Chinese speaking parents and students.
• Team player, meticulous and organised.
• Working knowledge of Microsoft Office software.

RAW Moves is looking for an Administrative & Marketing Executive/Assistant Manager (Part-time) to join our team.

As an Administrative & Marketing Executive/Assistant Manager, your role will include:

• Assist in day to day running of the Office, including registration, recruitment and operations for Studio classes
• Prepare and upkeep grant reports, annual budget information and maintain procedures manuals
• Manage clerical bookkeeping & financial administrative matters with the accounting personnel, keeping to required timelines.
• Oversee recruitment, hiring for part-time staff and freelancers and handle staff related administrative matters
• Manage ticketing and Front of House administrative matters for Productions
• Ad-hoc Marketing Duties assigned by the Company Manager (e.g. design of marketing collaterals using Canva, compilation of marketing list)

The ideal candidate should:

• Have good knowledge of arts administration, outreach event planning and management,
• Has at least 2-3 years of relevant working experience in a similar role, preferably in a performing arts, charity, or non-profit organisation
• Has a Diploma/Degree in Arts Management, Marketing, Mass Communications, Business or any other relevant field in the arts preferred
• Have initiative and can work independently as part of a small, lean team
• Good interpersonal skills and love to engage with people of all ages
• Detailed and have good communication and writing skills
• Digital proficiency in Microsoft Office, Google, social media software
• Passion for the Arts and a Dance background would be a plus
• No work sponsorship preferred
• Able to work a minimum 22 working hours per week
• Flexible working hours between 10am - 6pm, Mon - Thu
• Must be able to start immediately or at short notice
• Full-time position is available as well

Location & Working Hours:

• Goodman Arts Centre, 90 Goodman Road, Blk B #01-08, Singapore 439053
• Mondays – Thursdays, 9am - 6pm (4 day week)
• Office is closed on Fridays

Application:

• Email your most current curriculum vitae and expected renumeration to [email protected]
• Salary will be based on qualifications, working experience and working hours
• Only shortlisted candidates will be contacted via email or phone

FB: facebook.com/rawmoves.sg
IG: @rawmovessg

Administrative Manager for a Chinese tuition centre in Parkway Parade

Jobscope

i. pick up calls

ii. class scheduling

ii. arrange for replacement classes if the students miss a lesson

iii. take attendance

iv. send out invoices and update our database

v. chase for payment

vi. light cleaning duties twice a week

vii. Must be able to work on weekends

5 day work week

20 days company block leave (10 days in June, 10 days in December)

Our Company would like to hire Administration Clerk with the following citerior:

1) able to handle marine customer for shipping.

2) knowledge of marine port procedure

3) take up phone call for marine customer

4) must be a team player

5) need to perform shift duties and standby duties

6) able to handle stress

Responsibilities:

• Manage, supervise and coordinate the daily operations of the Hotel
• Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
• Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.
• Possess Degree/Diploma in Hospitality or relevant qualification;
• Minimum 3- 5 years of related experience preferably in the Hotel industry;
• Mature, energetic, assertive, independent and a team player;
• Strong leadership skills with excellent interpersonal and communications skills.

Only shortlisted candidates will be contacted. Thank you.

• Consistently offer professional, friendly and engaging service
• Is present in the lobby and at the reception in order to meet guests on a daily basis, enhance guest satisfaction
• Handles guest feedback, ensures follow up
• Develop close relationships with guests to encourage loyalty
• Ensure guests receive a warm and friendly welcome
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Ensures that guests receive a warm and personal welcome from the team
• Identify and develop existing policies and procedures to improve the guest experience
• Review all arrival and VIP reports to ensure all special requirements are met or exceeded
• Liaise with Front Office and Housekeeping team to ensure smooth arrival/departure of VIPs
• Establishing a strong working relationship with the Executive Chef and kitchen team
• Generating monthly reports, ordering beverages and completing stocktake
• Minimum 3- 5 years of related experience preferably in the Hotel industry
• Mature, energetic, assertive, independent and a team player
• Strong leadership skills with excellent interpersonal and communications skills
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be contacted.

Our Company would like to hire Administration Clerk with the following citerior:

1) able to handle marine customer for shipping.

2) knowledge of marine port procedure

3) take up phone call for marine customer

4) must be a team player

5) need to perform shift duties and standby duties

6) able to handle stress

Responsibilities:

• Manage, supervise and coordinate the daily operations of the Hotel
• Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
• Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.
• Possess Degree/Diploma in Hospitality or relevant qualification;
• Minimum 3- 5 years of related experience preferably in the Hotel industry;
• Mature, energetic, assertive, independent and a team player;
• Strong leadership skills with excellent interpersonal and communications skills.

Only shortlisted candidates will be contacted. Thank you.

YOUR ROLE:

As a Revenue Manager/ Analyst, you'll play a pivotal role in steering our revenue ship to success. Working closely with our Director of Revenue, you'll lead the charge in analyzing our performance across various revenue streams and crafting strategies to maximize our earnings.

WHAT YOU WILL DO:

Navigate the Numbers: Your day kicks off with diving deep into daily reports on revenue pace, pick-up, and forecasts. Armed with this data, you'll uncover insights that will guide our revenue strategy decisions.

Craft Revenue Strategies: Using historical reservation data and market intel, you'll be the architect behind our revenue strategies. Whether it's adjusting rates or managing inventory, your expertise will be instrumental in keeping us ahead of the competition.

Keep Us on Course: You'll be the guardian of our revenue management operations, ensuring everything runs like a well-oiled machine. From daily checklists to monthly audits, you'll keep us sailing smoothly.

Stay Ahead of the Curve: You won't just be crunching numbers—you'll also be keeping a keen eye on the competition. By staying abreast of market trends and best practices, you'll help us maintain our competitive edge.

Skills and Experience:

• Opera, TARS and IDeaS G3, and Excel is your playground.
• Previous experience in Revenue Management (Rooms or Food & Beverage) is a plus, but if you're a fresh graduate with a passion for numbers and hospitality, we want to hear from you too!
• Digital tools and analytics? You're all over it.

Who You Are:

• You're a communicator extraordinaire, with a knack for keeping everyone on the same page.
• Diversity and analytical thinking is your bread and butter—you thrive in multicultural environments and you can spot trends and insights like nobody's business.
• Self-motivated? Check. Energetic? Double-check.
• Got an idea? Bring it on! You're all about taking initiative and thinking outside the box.

Kindly note that only shortlisted candidates will be contacted.

• Responsible for the smooth running of banquet operations.
• Ensure set-up is in accordance to the guests' requirements.
• Provide excellent customer service to guests.
• Check and ensure that all operating supplies are well-stocked and sufficient to run operations.
• Attend pre-function meetigns with the event organisers, disseminate information and changes to colleagues and relevant departments.
• Provide training to team members and casual labour on banquet operations.
• Enforce and uphold high standards of hygiene.
• Reporting to Banquet Operations Manager

Only shortlisted candidates will be contacted.

• Consistently offer professional, friendly and engaging service
• Is present in the lobby and at the reception in order to meet guests on a daily basis, enhance guest satisfaction
• Handles guest feedback, ensures follow up
• Develop close relationships with guests to encourage loyalty
• Ensure guests receive a warm and friendly welcome
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Ensures that guests receive a warm and personal welcome from the team
• Identify and develop existing policies and procedures to improve the guest experience
• Review all arrival and VIP reports to ensure all special requirements are met or exceeded
• Liaise with Front Office and Housekeeping team to ensure smooth arrival/departure of VIPs
• Establishing a strong working relationship with the Executive Chef and kitchen team
• Generating monthly reports, ordering beverages and completing stocktake
• Minimum 3- 5 years of related experience preferably in the Hotel industry
• Mature, energetic, assertive, independent and a team player
• Strong leadership skills with excellent interpersonal and communications skills
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be contacted.

Part-time position

5 hours per day from Monday to Friday

Job scope:

- Admin duties

- Handle email communications

- Preparation of corporate documents

- City trips (government bodies, embassies, notary, banks)
- Sourcing for candidates for our Recruitment agency line

- Initial Interview with potential candidates

- ACRA filings

- Communications with goverment bodies of Singapore

The nearest public transport stations:

Bus station Marshall Lane - 450m (bus 16)

Bus station Before Joo Chiat Place - 140m (bus 33)

Paya Lebar MRT Station - 1500m (green and orange lines)

RAW Moves is looking for an Administrative & Outreach Assistant Manager to join our team.

As an Administrative & Outreach Assistant Manager, your roles will include:

· Day to day running of the Office, including registration and recruitment for Studio classes

· Organise and execute all administrative meetings with the Artistic Director

· Prepare and upkeep grant reports, annual budget information and maintain procedures manuals

· Manage clerical bookkeeping & financial administrative matters with the accounting personnel, keeping to required timelines.

· Oversee recruitment, hiring for part-time staff and freelancers and handle staff related administrative matters

· Plan, develop and execute engagement and outreach programmes through effective coordination with the Artistic team, freelancers and partners.

· Manage ticketing and Front of House administrative matters for Productions

· Promote company’s mission, performance platforms, classes and programmes

· Maintain and grow network and partnerships with a diverse group of stakeholders including government agencies, academic institutions and special interest groups

· Maintain company’s social media platform such as Facebook and Instagram and set up EDM campaigns for updates on outreach events and admin matters.

The ideal candidate should:

• Have good knowledge of arts administration, outreach event planning and management,

• Has at least 2-3 years of relevant working experience in a similar role, preferably in a performing arts, charity, or non-profit organisation

• Has a Diploma/Degree in Arts Management, Marketing, Mass Communications, Business or any other relevant field in the arts preferred

• Have initiative and can work independently as part of a small, lean team

• Good interpersonal skills and love to engage with people of all ages

• Detailed and have good communication and writing skills

• Digital proficiency in Microsoft Office, Google, social media software

• Passion for the Arts and a Dance background would be a plus

• Must be Singaporean or PRs

• Able to work a minimum 22 working hours per week, up to full time commitment

• Must be able to start immediately or at short notice.

Location & Working Hours:

- Goodman Arts Centre, 90 Goodman Road, Blk B #01-08, Singapore 439053

- Our office is open Mondays- Thursdays and Saturdays (for classes)

Application:

- Email your most current curriculum vitae to [email protected]

- Salary will be based on qualifications, working experience and working hours

- Only shortlisted candidates will be contacted via email or phone

Sales Management

• Achieve daily targeted number of sales calls with effectiveness
• Develop business leads for the Hotel on a weekly basis (targetting leisure market)
• Prepare a monthly list of accounts to penetrate for the following month
• Plan a minimum of 5 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
• Prepare a monthly action plan for the main market segment
• Perform monthly review account profile on room nights production and average rate
• Account penetration and marketing activities to maintain a competitive edge
• Fully responsible for accounts under his/her management, including contracting, updating profile and renewing contracts
• Update management on VIP arrivals, meet and greet accordingly
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
• Conduct negotiations to achieve the best profit and rates for the Hotel
• Attend hotel clients and local community business events to network and maintain high visibility

Other Responsibilities

• Attend all briefings, meetings and training as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Defines precise guest requirements and ensures that the guest services offered correspond effectively to their requests
• Provides after-sales service and in particular, ensures all guests' complaints are efficiently addressed
• Perform other reasonable duties assigned by the Management

Requirements

• Degree/Diploma in Hospitality / Sales and Marketing
• 4 years in relevant sales experience
• Strong communication skills
• Confident, enthusiastic, team player, positive attitude
• Well versed in the use of computer software (Microsoft office)
• Effective time management skills
• Understanding of sales strategies & account profitability

Only shortlisted candidates will be contacted

Job scope:

- Admin duties

- Handle email communications

- Preparation of corporate documents

- City trips (government bodies, embassies, notary, banks)
- Sourcing for candidates for our Recruitment agency line

- Initial Interview with potential candidates

- ACRA filings

- Communications with goverment bodies of Singapore

6 hours per day from Monday to Friday

The nearest public transport stations:

Bus station Marshall Lane - 450m (bus 16)

Bus station Before Joo Chiat Place - 140m (bus 33)

Paya Lebar MRT Station - 1500m (green and orange lines)

Key Responsibilities:

• Provide extensive administrative support across diverse departments.
• Aid in the coordination and supervision of projects to ensure timely completion.
• Manage scheduling, including the organization of meetings and appointments.
• Prepare and oversee correspondence, reports, and documents.
• Arrange and maintain files and records for efficient retrieval.
• Contribute to the planning and execution of office events and initiatives.
• Assist the team with online research and tasks related to data analysis.
• Effectively utilize MS Office suites and AI applications for various administrative tasks.
• Coordinate with internal and external parties to facilitate seamless communication.
• Execute additional duties as needed, contributing to the overall functionality of the office.

Qualifications:

• Proficient in using MS Office suites with familiarity in AI applications.
• Strong organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to multitask and prioritize work in a dynamic environment.
• Attention to detail and strong problem-solving skills.
• Proactive and adaptable approach to work.
• Previous experience in an administrative role, preferably in a similar industry or corporate setting.
• Diploma or higher in Business Administration or a related field is preferred.

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117