Total 320 restaurant manager job vacancies in Administrative / Clerical category in Singapore

Job Description & Requirements

Administrative Manager, also known as Head Administrator or Office Manager, is in charge of coordinating an organization's administration system and general workflows. Their duties include supervising staff, facilitating communication throughout a company and developing procedures to make a workplace more efficient.

Responsibilities:

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Manage organization's certifications (Apply/Renew)
• In-charge of basic IT support to the staff
• Work closely with HR Department

Requirements:

• Proven experience as administration manager
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical & attentive mind with problem-solving skills
• Excellent organizational and multitasking abilities
• 5.5 days work during probation, 5 days work upon confirmation
• 9am to 6pm
• Woodlands Walk

Our client is a well-established MNC, market leader in the manufacturing industry. They are looking for a Administrative Assistant Manager to assist their team for the next phase of their business. They are located in the West – easily accessible.

Responsibilities:

• To oversea and lead a team of Administrative officers
• To improve and enhance administrative strategies and structures to streamline strategies along with internal departments.
• To analyse and prepare weekly/monthly reports
• To improve SOP for a better and smoother work process
• To improve admin fillings system and data organisation in computer
• All other adhoc duties as assigned

Requirements

• Minimum Diploma in Business Administration or other relevant field of studies
• Minimum 5 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

• Lead, manage and supervise payroll staff
• Handle full scope of payroll activities for more than 700 employees - include monthly payroll and overtime processing, bonuses, bank upload, CPF submission, IR21 and IR8A submission etc and resolve any payroll errors (if any)
• Ensure payroll is completed in an accurate and timely manner
• Prepare monthly payroll-related journal entries, reports and salary reconciliations as well as other weekly, quarterly, monthly payroll reports
• Ensure payroll payments are in accordance with local statutory guidelines and company policies
• Ensure timely submission of IR8A, IR21 tax clearance, government-paid claims, NS make-up claims etc.
• Prepare payroll information and templates for annual budgeting and forecasting
• Review and abide by company policies and procedures
• Monitor the accurate processing of staff appointments, transfers, promotions and terminations
• Assist in coordinating annual increment/bonus exercise
• Coordinate with HR to verify payroll information
• Provide advice and support on payroll related queries to employees
• Review payroll policies and amend procedures when required
• Oversee the preparation of payroll related documents
• Organise current employee data systems
• Assist in Auditor queries, forms, government survey, etc. on payroll related matters
• Performance management of payroll staff for growth within the team
• Other jobs assigned by HOD whenever required

Requirements:

• Minimum 5 years of relevant Payroll experience
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Duties:

• Organize and handle corporate events for the company - both locally and regionally
• Manage logistics, planning and handle end to end events management
• Provide secretarial/ PA to the head of the family office
• Handle personal errands such as managing residential properties in Singapore, arranging payments of bills, insurance, overseeing the helper and driver etc.
• Traveling overseas with her and managing her travel plans, itinerary and calendar
• Handle travel management that includes booking of air tickets, hotel room, car transfer, plan travel itinerary, match travel plan with business meeting schedule etc.
• Arrange logistics of tele and video conference calls, and schedule meetings including booking of meeting rooms
• Processing of expense claims and reports
• Other ad hoc duties as assigned

Job Requirements:

• Candidate must possess at least a Degree and above
• At least 5-8 years of ex cabin crew experience and working experience in Investors Relations/ Events Managements/ EA role
• Able to travel overseas
• Able to work independently

Interested applicants please send your resume in MS Words and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Interested applicants please send your resume in MS Words and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Our client is a well-established MNC, market leader in the manufacturing industry. They are looking for a Administrative Assistant Manager to assist their team for the next phase of their business. They are located in the West – easily accessible.

Responsibilities:

• To oversea and lead a team of Administrative officers
• To improve and enhance administrative strategies and structures to streamline strategies along with internal departments.
• To analyse and prepare weekly/monthly reports
• To improve SOP for a better and smoother work process
• To improve admin fillings system and data organisation in computer
• All other adhoc duties as assigned

Requirements

• Minimum Diploma in Business Administration or other relevant field of studies
• Minimum 5 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

GENERAL DUTIES

- To manage the overall credit and receivable collection functions of the hotel in the most efficient manner in order to minimize the non-payment of accounts and potential bad debts.

DUTIES AND RESPONSIBILITIES

- To be responsible for the efficient and effective operation of the Finance department.

- To ensure that strong and open communication lines are maintained with the Director of Finance.

- To ensure that the hotel credit policy and procedure is adhered to in all departments

ADMINISTRATIVE RESPONSIBILITIES

- To discharge the duties in an effective and efficient manner.

TECHNICAL RESPONSIBILITIES

- Credit applications:

· Process credit applications within 5 -10 working days, ensuring that clients are notified promptly and professionally.

· The credit worthiness of all applicants is formally checked and approval must be received from the Director of Finance.

· Review the credit worthiness of all existing non-Accor approved clients on a yearly basis.

- City Ledger

· Ensure all invoices / statements are issued on a timely basis.

· Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.

· Implement effective inquiry response procedure for guests and management.

· Ensure all travel agent commissions are timely processed and paid.

· Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.

· Conduct credit meetings at least once a month.

· Attend Credit Managers meetings to keep up to date knowledge of credit risks.

· Appropriately manage all delinquent accounts, liaising with debt collectors where needed.

· Review and recommend accounts to be written off, providing appropriate documentation.

- Guest Ledger and liaison with Front Office

· Liaise between the Accounting Department and the Front Office.

· Ensure PB, PX and PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date.

· Inform the Front Office Manager of any deviations from policy by Assistant

· Managers, or Front Office Cashiers that may come to his / her attention

· Ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.

COMMERCIAL RESPONSIBILITIES

- To keep closed contact with hotel debtors i.e. Travel Agents, Airlines, Corporate clients and individuals.

Only Shortlisted Candidates Will Be Contacted

Administrative Manager, is in charge of coordinating an organization's administration system and general workflows. Their duties include supervising staff, facilitating communication throughout a company and developing procedures to make a workplace more efficient.

Responsibilities:

• Responsible for daily office management of the company
• Attend to companies inquiries (Email, Phone and Walk-In)
• Arranging for FW arrival/departure
• Support all administrative issues
• Ensure the smooth and adequate flow of information within the company to facilitate other companies
• Manage operational maintenance and contract management.
• Assist in organizing and coordinating company events, and reception of visitors from oversea and accommodation arrangement.
• Handle any other ad-hoc duties as assigned.

Requirements:

• Proven experience as administration manager, preferably in the construction industry.
• Good communication and interpersonal skills.
• Self-driven, resourceful, and an excellent team player
• In-depth understanding of office management procedures and departmental and legal policies
• Proficient in MS Office , Google Sheets
• An analytical & attentive mind with problem-solving skills
• Excellent organizational and multitasking abilities and the ability to work independently within a team environment
• Required language(s): English , Mandarin
• Have CEI Certificate

(EAST REGION) - Bedok

Job Summary:

• You will be a key member to participate in international transportation contract negotiation with ocean liners and freight forwarding companies. You are required to also communicate effectively with internal sales, manufacturing companies and external service providers set up agreement, SOP and all freight related matters. In additional, KPI setting, data analysis and market research is required in day-to-day operation.

Job description:

• Participate in annual ocean and air freight negotiation
• Daily effective communication with internal and external parties
• Prepare monthly volume tonnage, KPI and performance evaluation report.
• Shipping Market Analysis
• Provide operation solutions and cost savings activities
• Expect to lead a team and not only to provide supervisory function but also able to transfer knowhow to the team members

Requirements:

• Diploma / bachelor’s degree in any disciplines with 5 years of experience in shipping, freight forwarding or MNC involved in logistics related role
• Experience and knowledge of shipping and logistics related activities are essential.
• Proficiency in MS Excel, Power point and Word
• Good Communication and presentation skills
• Able to work under high pressure and meeting tight timeline.
• Mature, honest, self-motivated with strong interpersonal skills
• Able to travel and work at irregular hour (occasionally)

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Responsibilities will include:

• Managing a calendar for two principals, as well as joint management of a firmwide calendar along with an admin team.

• Providing administrative support to the executive team.

• Managing high volume inbox and shared inboxes.

• Planning travel arrangements, itineraries, and accommodations for the partners.

• Securing visas and passport updates for principals and tracking visa/passport expiration dates.

• Coordinating and organizing internal and external meetings and follow-up on action items.

• Overseeing the daily operations of our Singapore office, ensuring a well-organized and efficient work environment.

• Acting as the point of contact for office-related inquiries and issues.

• Greeting in-person guests.

• Coordinating dining reservations for investor and management meetings.

• Assisting with one-off and recurring projects and events as needed.

• Maintaining clear and accurate documentation of all administrative processes.

The full-time position will be based in Singapore, with a temporary contract running from 3-6 months. This role could be potentially converted to a full-time role.

Requirements/Qualifications:

• 2-3 years related experience.

• Superior communications skills, particularly in written communications.

• Keen attention to detail.

• Self-motivation, with demonstrated achievements in previous academic and work experience

• Comfort interacting with all levels of leadership.

• Ability to work both individually and collaboratively.

• Willingness to think critically, from first principles, and to change your mind based on evidence.

• Advanced knowledge of the Microsoft suite of products (Outlook, Word, Excel) and general technical acumen.

Job Title: Admin Manager

Location: TutorJohn Learning Centre, 143 Teck Whye Lane #01-231

TutorJohn ll, 144 Teck Whye Lane #01-217

Company: TutorJohn

About Us:

We are a leading tuition center dedicated to providing high-quality educational services to our students. Our team is passionate about creating a supportive learning environment where students can thrive academically and reach their full potential.

Position Overview:

We are seeking a detail-oriented and organized Administrative Manager to join our team. The Administrative Manager will be responsible for overseeing the day-to-day administrative operations of the tuition center, including managing office procedures, coordinating administrative staff, and ensuring efficient workflow.

Responsibilities:

Develop and implement administrative policies and procedures to ensure smooth operations.

Supervise administrative staff and provide guidance and support as needed.

Coordinate administrative functions, such as scheduling, record-keeping, and inventory management.

Oversee facility management, including maintenance, cleanliness, and safety.

Manage office supplies and equipment, and liaise with vendors as necessary.

Handle administrative tasks, such as answering phones, responding to emails, and processing paperwork.

Assist with financial management, including budgeting and expense tracking.

Coordinate with other departments to ensure seamless communication and collaboration.

Address any administrative issues or concerns in a timely and effective manner.

Maintain confidentiality and discretion with sensitive information.

Requirements:

Bachelor's degree in Business Administration, Management, or related field.

Proven work experience in administrative management or a similar role.

Strong leadership and interpersonal skills.

Excellent organizational and time management abilities.

Proficiency in MS Office and other relevant software.

Attention to detail and accuracy.

Ability to multitask and prioritize tasks effectively.

Strong problem-solving skills.

Knowledge of administrative procedures and best practices.

Benefits:

Health insurance: We provide comprehensive health insurance coverage to ensure the well-being of our employees and their families.

Professional development opportunities: We support employee growth and development through training programs, workshops, and educational opportunities to enhance skills and advance careers.

Competitive salary: We offer a competitive salary package to attract top talent and reward employees for their contributions.

Flexible work arrangements: We offer flexible work arrangements, including remote work options and flexible hours, to accommodate individual needs and promote work-life balance.

Employee discounts: We provide discounts on tuition fees for employees and their immediate family members enrolled in our tuition center programs.

Performance bonuses: We offer performance-based bonuses or incentives to recognize and reward employees for their hard work, dedication, and achievements.

Employee recognition programs: We have employee recognition programs in place to acknowledge and celebrate outstanding performance, contributions, and milestones.

Social events and team-building activities: We organize social events, team-building activities, and company outings to foster a positive work culture, strengthen team relationships, and boost morale.

Salary: $1200 - $3000

How to Apply:

If you are keen, please fill in this short form and shortlisted candidates will be asked for a Zoom interview.

https://tinyurl.com/TuitionCentreJobRegistration

We thank all applicants for their interest in joining our team. Only those selected for an interview will be contacted.

JOB DESCRIPTION

The ideal candidate will require a high level of organizational skills, attention to detail and the ability to handle multiple tasks simultaneously. The candidate will be exposed to automotive compliance and finance related processes and must show the initiative to improve the current process while overseeing the day to day operations.

RESPONSIBILITIES

• Oversee the team independently with minimal guidance
• Ensuring daily administrative procedures are complied
• Take up responsibility and ownership for assigned cases and scope of support coverage
• Support in the monthly financial closing process, ensuring timely completion of all closings

REQUIREMENTS

• Minimum Diploma qualification or equivalent
• Able to perform with minimum supervision in a dynamic and fast paced environment
• Attention to details, displays positive initiatives and is self-motivated
• Proficiency in Google Suite and/or Microsoft Office (Excel, Words and Powerpoint)
• Candidates with prior experience in related fields will be preferred.

Responsibilities:

· Lead and oversee various functional teams

· Responsible for optimizing all aspects of the company's operational processes, including procurement, sales administration / order fulfilment, lease management and logistics operations

· Fulfil clients’ orders, manage end-of-lease (EOL) operations, and ensure operational effectiveness while meeting budgetary goals and ensuring client satisfaction

· Manage sales order fulfilment, procurement and logistics operations for the company

· Overseeing sales administration support and the processing of sales orders from clients’ PO receipt to delivery and billing, ensuring accuracy

· Collaborate closely with sales teams to address any work matters related to order fulfilment and delivery

· Manage procurement processes, encompassing inventory part number creation, purchase order issuance, order tracking and goods receipt entry

· Maintain good supplier / partner working relationships to ensure timely delivery of goods and services

· Collaborate closely with suppliers / partners to coordinate shipment delivery

· Implementing corrective actions to maintain optimal inventory levels and operational efficiency

· Provide leadership for management of EOL processes for all leased assets

· Overseeing activities such as tracking assets collection progress, providing management with visibility of status and highlighting business impacts with resolution recommendations and driving process improvements

· Manage quoting processes to customers to minimize costs and improve profitability

· Oversee logistics operations, including inventory management, warehouse operations and delivery processes leveraging logistics service providers Continuously optimize workflows to minimize costs and enhance delivery service levels

· Monitor logistics service provider performance closely, providing regular feedback to maintain the high service level standards

· Conduct vendor evaluation process, ensuring that the best forwarder / service provider is chosen based on criteria such as reliability, cost-effectiveness and service quality

· Develop, manage budgets for operations-related expenses and monitoring expenses Ensure compliance with relevant regulations and company policies related to procurement, order processing, logistics, supporting internal and external audits as needed

Requirements:

· Bachelor’s Degree in Business Administration, Supply Chain Management, Logistics or related field

· Proven experience in Operations Management, preferably in IT Distribution and Technology sector

· Strong leadership skills with the ability to motivate and manage team

· Proficiency in relevant software and systems for inventory management, procurement and logistics

· Excellent communication and interpersonal skills, with the ability to thrive in a fast-paced environment

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

KPMG’s Global Mobility Services professionals advise on global mobility concerns, employment tax and remuneration reporting issues that multinational companies face when employing expatriate employees. Our Global Mobility services include providing tax planning advice to high net-worth individuals. KPMG provides comprehensive training to develop our professionals’ career.

Our Awards & Accolades:

• Regional Tax Firm of the Year – International Tax Review Asia-Pacific Tax Awards 2022
• Singapore Tax Firm of the Year – International Tax Review Asia-Pacific Tax Awards 2022
• Singapore Tax Disputes Firm of the Year – International Tax Review Asia-Pacific Tax Awards 2022

Your responsibilities include:

Mobility Consulting:

• Provide mobility consulting services to assignees and their families
• Prepare cost projection, and assignment letters and explain the relocation benefits to assignees
• Coordinate with relocation vendors on immigration and relocation logistics
• Act as the main point of contact for the assignees’ move from home to host country
• Track and monitor the progress of relocation activities
• Assist with bi-annual reviews of assignment allowances
• Assist to prepare monthly payroll instructions for assignees

Regional coordination

• Coordinate with KPMG offices on assignee tax matters
• For national insurance /pension funds, work with different KPMG entities to contact with client entities in different location

Our ideal candidate:

• At least 5 years related experience with a University degree in any discipline.
• Knowledge in global mobility, expatriate tax, or expatriate payroll will be an added advantage
• Possess the ability to work independently, multitask and perform in a fast pace environment.
• Strong organization skills with an eye for detail.
• Strong interpersonal and communication skills to work with colleagues from various levels.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

We are seeking a highly motivated and independent professional to manage the administrative aspect of our Engineering Business -

• Manage information in spreadsheets and reports
• Keep records and reports up to date
• Handle administrative issues in their area of expertise
• Carry out clerical duties, including answering phones to address customer queries and prepare documents such as drafting of quotations, invoices etc.

Basic Microsoft office skills in Word and Excel are necessary.

Work Location: Labrador Park

Working Hours: Mon to Fri Office Hours

Monthly Salary: up to $3,450 per month

Contract Duration: 11 Months Contract

Job Scope:

• Provide frontline support to onboard and guide stakeholders in IMDA Open Innovation Platform (OIP)processes and coordinate any related virtual or physical meetings with the stakeholders.
• Provide administrative support to users and content management for OIP website for publication of quarterly challenges.
• Provide support and coordinating administrative matters for OIP related consultancy sessions, pitch events, evaluation and award of Challenge Solvers.
• Collect and analyse feedback from OIP stakeholders on the servicers provided by the OIP Team and improve the operations for better service delivery.
• Provide weekly updates, stats and trend summary on new users, proposal submissions, and progress of the key deliverables/outcomes on the OIP’s performance.
• Support the generic reach-out activities to enablers and tapping on network resources to increase number of submissions during Call launches.
• Maintain and update OIP users database and mailing list subscribers etc.
• Additional support on the new OIP website product development process and operations such as user testing, Live Verification etc.
• Manage OIP email inbox and be the first responder for any enquiry from OIP users or the general public.
• Perform any administrative or miscellaneous assignments as advised.

Requirements:

• Strong interpersonal, communication and writing skills.
• Be passionate in open innovation, start-up ecosystem and digital technologies.
• Self-motivated and a team player who can also work independently to deliver results.
• Highly organized with ability to multi-task.

Kindly email your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Job Responsibilities

• Support Deputy General Manager with administrative tasks.
• Handle procurement and office supply management.
• Ensure accurate documentation and record-keeping.
• Administer tender processes.
• Manage staff onboarding and offboarding.
• Prepare and manage summons and arrears.
• Oversee team to ensure excellent customer service for walk-in residents.
• Manage inbound calls and feedback.
• Prepare and submit monthly reports.

Job Requirement

• Candidate should possess a Bachelor’s degree in Business Studies or related field
• Minimum of 5 years of administrative experience with strong customer service skills.

How to apply:
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R21103560
EA License No.: 20C0426 (Elitez & Associates)

Position Title: Operation Manager

Location: Lentor
Working Day: 5 day work week
Working Hours: 9am-6pm
Salary: $4,000-$5,500 (Depends on Experience)

Job Scope:

• Ensuring the business operates within the company's mission statement
• Design and build our operations infrastructure
• Design and implement operations workflow processes and improvements
• Ensure order processing and execution is done seamlessly
• Ensure effective planning and execution of operations
• Analyze statistics
• Provide development and improvement in the short term and long term operations performed
• Cost and defects tracking
• Involvement in day-to-day operations
• Manage a team of operational staff from dispatch to warehouse

Requirement:

• 5-10 years’ experience in operation management in F&B/Retail/E-commerce/FMCG environment

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Employer: Grace Orchard School

As the Administration Manager (AM), you will assist the school management in the general administration of the school. You will lead and supervise a small team of executive and corporate support staff to uphold service excellence and work in close collaboration with the teaching and allied professional staff to achieve the desired school strategic outcomes.

Responsibilities

You will support the school leaders and management in the following areas:

• Lead the front office team through promoting a culture of service excellence and growth.
• Lead and manage the front office team to ensure sound and efficient administrative processes with good corporate governance.
• Ensure the school admin operations, processes and execution comply with the prevailing legislative requirements, policies and guidelines.
• Manage the school’s general office administration and day-to-day operations, and ensure business continuity during sudden or gradual disruptions.
• Manage the procurement of goods and services for school administrative use, including the office equipment and telecommunication services.
• Manage and ensure timely renewal of the contracts and licenses of the school.
• Oversee the administration of the Financial Assistance Scheme for students in consultation with the school management and senior social worker.
• Oversee the administration of the Student Admission process in consultation with the school leaders and management.
• Plan and allocate resources to ensure optimisation and good stewardship.
• Harness the knowledge and use of IT to increase productivity and enhance the school administrative processes.

Requirements

• A motivated individual who is committed to continuous improvement and work excellence.
• Strong communication skills, with the ability to lead and work well in teams.
• Good organisational skills with the ability to multitask in a dynamic and fast-paced environment.
• Experience in general administration would be an advantage, preferably in a managerial role.

• Consistently offer professional, friendly and engaging service
• Is present in the lobby and at the reception in order to meet guests on a daily basis, enhance guest satisfaction
• Handles guest feedback, ensures follow up
• Develop close relationships with guests to encourage loyalty
• Ensure guests receive a warm and friendly welcome
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Ensures that guests receive a warm and personal welcome from the team
• Identify and develop existing policies and procedures to improve the guest experience
• Review all arrival and VIP reports to ensure all special requirements are met or exceeded
• Liaise with Front Office and Housekeeping team to ensure smooth arrival/departure of VIPs
• Establishing a strong working relationship with the Executive Chef and kitchen team
• Generating monthly reports, ordering beverages and completing stocktake
• Minimum 3- 5 years of related experience preferably in the Hotel industry
• Mature, energetic, assertive, independent and a team player
• Strong leadership skills with excellent interpersonal and communications skills
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be contacted.

-Engage with guests at all touch points, ensuring satisfaction and creating opportunities fas well as proactively identifying and bring forth action any areas for service recovery.

-Ensure that all guest requests are efficiently delegated to Housekeeping, Front Office, Concierge, Food & Beverage and other relevant hotel departments, and that follow up is completed to ensure guest satisfaction.

-Ensure that all requests are taken care effectively to a level that meets and exceeds guest’s expectations.

-Facilitate and drive continuous excellence through regular management review of key goals and strategies for hotel, departmental functions and key processes.

-Facilitate timely corrective action planning and implementation to support the continuous improvement in the area of guest experience.

-Conduct Guest Experience Management overview induction for newly hired department heads and supervisors.

-Provide weekly and monthly updates on guest experience and satisfaction scores and identify areas of improvement.

-Be an expert of product and service standards, and ensure that the process of standards and audit as well as reporting tools are well communicated to the operational teams.

-Monitor and analyze guest feedbacks (complaints/congratulations/inquiry) from Social Media, Emails, Call Centre, etc. and facilitate action plans necessary for improvements.

-Effectively manage hotel’s online reputation and ensure that guest feedback is responded to and followed up accordingly.

-Review hotel operations and key touch points from a guest’s perspective on a regular basis, ensuring that the guest experience is at the heart of all implemented services and procedures.

-Develop and assist with training activities focused on guest experience and satisfaction.

-Liaise regularly with Key Department Heads to coordinate the welcome/farewell of guests to/from the hotel, including VIP, return and long stay guests.

-Coordination of VIP amenities (accordingly to VIP type).

-Liaise regularly with Engineering, Front Office and housekeeping to ensure that engineering requests are logged, tracked and completed quickly to focus on guest needs as a priority.

-Be alert to meet with all VIPs upon arrival and to escort them to reception when required.

-Carry out pre arrival telephone calls to VIP guests and to gather information to assist in delivery of excellent guest service.

-Carry out courtesy calls to VIP guests and to contact them personally after arrival and during stay to ensure that he/she is completely satisfied as we acknowledge and show appreciation for the guest’s loyalty.

-Coordinate guest history updates from the other departments, to note both successful experiences and recommendations.

-Work together with all departments to achieve a reputation as a market leader in individualized customer-focused service.

-Build and maintain strong and productive relationships with local tour operators, restaurants and service providers to ensure that products offered to guests are of the highest quality and reputation.

-Maintain control of Club guest and hotel accounts, ensuring that all charges are accurate and posted on a timely basis.

-Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality.

-Ensure that Club Millesime, pool and gym operations are smooth and efficient in all aspects, including cost and stock management, staffing levels and service standards, in coordination with the F&B Manager and Executive Chef.

-Adhere to Emergency Communication procedures and ensures that enquiries from the media are only responded to by the nominated spokesperson.

-Any other duties assigned by your manager.

Job Description & Requirements

Provide support and assistance to the Front Office Manager in managing front office operations from maintaining cash control to delivery of guests service standards on a daily basis.

• Attend to guests’ enquiries, requests, complaints and compliments;
• Supervise reception staff to ensure optimum occupancy and average room rate for maximizing revenue;
• Monitor Front Office staff to ensure guests receive warm attention and personal recognition at all times;
• Ensure front line staff display high degree of professionalism, integrity and well-groomed at all times when on duty;
• Ensure good service delivery and quality services to our guests;
• Record the details of events in Duty Manager Log Book and to take necessary actions;
• Make improvements to the overall operations with an emphasis to increase guest satisfaction, revenues as well as reducing costs;
• Monitor departmental costs to ensure performance against budget;
• Ensure proper staff training and standard operating procedures are in place;
• Communicate and coordinate with other operating department to ensure smooth delivery of a suite of services to our guests;
• Respond efficiently to any hotel emergency or safety situation, as well as ensure the proper control and instructions of emergency procedures are adhered to;

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments

OVERVIEW & IMPACT:

Samsung Electronics Device Solution is a global leader in Semiconductor technology. The selected incumbent will be part of the Human Resources and General Administration team in Singapore and will be responsible for the Office Administrative and Facilities Management Support

JOB RESPONSIBILITIES:

• Create Purchase requisition, Purchase Order, Goods Received Note and adhoc billing
• Vendor invoice management, Internal approval administration( Example L&D registration, system pre-approvals etc)
• On-boarding and off-boarding matters such as getting the work space ready
• Office and Facilities Management
• Travel arrangement and Management
• General admin duties & Company Events Support

QUALIFICATIONS & REQUIRED SKILLS:

• At least 5 years of General administration experience
• Proficient with MS and Powerpoint Excel
• Good Team player
• Detail oriented with good organizational skills
• Ability to multi-task and adapt to changing priorities
• Ability to work independently with minimum supervision

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The role of Admin Manager (AM) is to be responsible for the strategic management of funds and resources to achieve school's objectives as well as day-to-day operations, financial administration, general office administration and inventories/supplies.

As part of the management team, the AM will also contribute towards organizational decision-making and participate in general executive and non-executive functions that the team undertakes. The role will also include the reviewing and enhancement of the school's administration system by harnessing technology to improve productivity and efficiency.

The AM is also required to supervise and manage a team of executive and clerical officers.

The School aims to support students with intellectual disability including those with Autism Spectrum Disorder (ASD) from ages 7 through 18. Our staff are key in supporting our student towards becoming independent adults and community contributors.

• Prepare and manage the school's budgeting process and financial operations, for example, budget exercises, tracking of expenditure, assets and inventory tracking etc in accordance to Organisation's guidelines.
• Manage the administration of overall procurement processes in the school to ensure compliance with Organisation's guidelines.
• Exercise efficient financial control to ensure all expenditure and collection of payments/funds are duly processed
• Supervise Petty Cash and Debit Card accounting
• Oversee all accounts payable and receivable within school structure
• Oversee all business invoicing processes
• Manage all cash funds, eg collection of monies
• Work closely with Organisation's Finance Department
• Manage Netsuite matters, eg for billing
• Manage processes for procurement of items and services, via TenderBoard
• Manage post-programme/service review of vendors
• Oversee admin team to ensure sound and efficient processes, in accordance to licensing requirements and high standards of corporate governance.
• Manage general office workflow.
• Assist to drive implementation and use of IT infrastructure to increase productivity including integrating Information and Communications Technology (ICT) into administrative processes, and leveraging ICT to improve efficiency in work processes.
• Ensure data and files are properly maintained/updated and safely accessible for staff on shared platforms
• Ensure data and information required for submissions to MOE, MSF/SG Enable, NCSS and MINDS HQ are on time.
• Perform the role of Fixed Assets Manager
• Conduct asset-checking exercise and monitor department asset management
• Manage condemnation of stores and equipment
• Oversee and ensure adequate admin supplies (eg stationery, office materials) for the school.
• Ensure proper inventory management procedures.
• Oversee the management of student enrolment, including maintaining of updated student lists and reporting of student movements.
• Oversee the management of student information, including particulars, commuter status and medical records.
• Oversee the administration of student assistance schemes, eg SPED Financial Assistance Scheme, Discretionary Financial Assistance, Enabling Transport Subsidy, Straits Times School Pocket Money Fund.
• Manage textbook list' and uniform matters
• Oversee the management of student admin processes, eg health/dental checks, NRIC registration, ez-link/travel cards, DDR cards
• Provide admin support for canteen
• Supervise and manage Admin Executive and Clerical Officers, or any other admin staff as assigned.
• Provide performance guidance, coaching, support and mentorship for Admin Executive and Clerical Officers, and any other supervisees as assigned.
• Prepare and review reports.
• Work collaboratively with other segments of staff to achieve administrative efficiency in the school, including the conduct of staff briefings, induction and guiding staff on admin processes.
• Manage staff data and information
• Manage the administrative aspects of staff incidents and insurance claims.
• Oversee the administration of engagement of Relief Teachers, instructors.
• Conduct induction for new staff and relevant staff briefings on finance and admin matters.
• Any other duties assigned by Reporting Officer.

• Degree in any relevant discipline
• At least 3 years of relevant management/finance/procurement/operational/leadership experience will be an advantage
• Strong interpersonal, organisation and communication skills, as well as the ability to lead and work well in teams.
• Good organisational and people management skills
• Exposure in community care sector is an added advantage

-Guiding the organization’s activities

-Identifying opportunities to improve a business’ policies or objectives

-Ensuring a company is operating securely and effectively

-Preparing and reviewing operational reports

-Leading and/or participating in meetings

-Maintaining all policies and procedures manuals

-Monitoring and projecting staffing needs

-Developing strong relationships with cross-functional teams and departments