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About the role: Incident Management Process Incident tickets and provide quality updates , communication/ notification to the customers Manage the incident bridge Documentation and Processing Ensures timely and accurate input of access information into the system Processes inbound requests from internal stakeholders and IBX sites Dis...

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Helpdesk Support

Singapore / Apar Technologies Pte. Ltd.

About the role: Perform L1 Helpdesk Support work consisting of the following scope of work: Monitor/reply email/phone, log tickets and manage L1 helpdesk. Perform L1 investigation for problem report and provide resolution. Route to L2 or other parties for issues that cannot be resolved by L1. Coordinate with L2 and other teams for resolu...

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Support Analyst (DevOps)

Singapore / Apar Technologies Pte. Ltd.

About the role: This position requires a minimum of 3+ years of experience in supporting or developing application. Main responsibilities: Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications. Communication with end-users via phone, chat, email, and/or a support tick...

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Support Analyst (DevOps)

Singapore / Apar Technologies Pte. Ltd.

Qualifications and Profile Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange. This position requires a minimum of 3+ years of experience in supporting or developing applications. Main responsibilities: - Provide technical and functional Level 1 and Level 2 application sup...

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L2 Production Support

Singapore / Apar Technologies Pte. Ltd.

About your role: To provide quality day-to-day L2 Production support for Java/Web-based application. To coordinate and support infrastructure maintenance activities. To manage implementations of new application releases, adhering to the best practices of the release management process. To work with various partners such as Peer Application...

Full-time

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Production Support

Singapore / Apar Technologies Pte. Ltd.

Requirements Must be graduate from IT or Computer Science Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux Need to have eagerness to learn and perform with committment Candidates must have good experiences in SQL and at least basic experiences in Linux. Preferred Skills Intermediate knowledge...

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L2 Production Support

Singapore / Apar Technologies Pte. Ltd.

Core technical competency required :- • Linux; Unix Shell Scripting • SQL (MYSQL/MSSQL) • Java/Web-based • OpenShift/Docker Role and Responsibility :- To provide quality day-to-day L2 Production support for Java/Web-based application. To coordinate and support infrastructure maintenance activities. To manage implementations of new applicati...

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Support Analyst

Singapore / Apar Technologies Pte. Ltd.

Main responsibilities: - Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications. - Communication with end-users via phone, chat, email, and/or a support ticketing. - Analyze and manage incidents/problems/requests coming from users. - Coll...

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Data Centre Operator

Singapore / Apar Technologies Pte. Ltd.

Job Description KEY RESPONSIBILITIES • Provide first-level technical support for our products, including troubleshooting and issue resolution. • Monitor and maintain the operational status of the datacenter infrastructure. • Respond to alerts and incidents in a timely manner, following established procedures and escalation paths. • ...

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Total 34 job vacancies by Apar Technologies Pte. Ltd.