Total 8 research assistant job vacancies in Customer Service category in Singapore

Job Scope:

• To assist the Administration Manager (AM) / School Leaders in the day-to-day operation of the school front counter, in general administration and in the school’s service excellence initiatives to achieve positive customer relations and satisfaction level.
• Handle phone calls, walk-ins and general enquiries from parents, students, and members of the public
• Render first level assistance to walk-in students’ needs including sick and injured students. To escalate case to other colleagues in the office immediately if it is beyond superficial cases
• Communicate with teachers regarding parents’ messages from phone calls or walk-in parents
• Manage items on loan and/or for collection as assigned by the Admin Manager or VPA
• Manage stock of spare uniforms, office stationeries and pantry items
• Manage snail mails as instructed by Admin Manager or VPA
• Assist in the counting and sorting / distribution of brochures or leaflets / items to the teachers and students
• Maintain stock of first aid supplies
• Maintain the forms in General Office (ensure forms are current and replenished timely)
• Maintain tidiness of the reception area at all times
• Any ad-hoc admin duties assigned by the School Leaders / AM
• To perform any other duties as assigned by SH/HOD overseeing the department

Requirements:

• Academic qualification: at least GCE ‘N’ Level
• At least 2 years of relevant work experience
• Pleasant disposition and people-oriented
• Good communication skills and ability to work in a tea
• Working knowledge of Microsoft Office applications
• Prior work experience with students in schools will be an added advantage
• First Aid Certification will be an added advantage

Location: Upper Serangoon

Salary: $2390/month

Contract Period: 2 Jan 2025 - 14 Nov 2025

Mondays to Friday: 8am to 4:30pm

*Service not required on Saturdays, Sundays, gazetted public holidays and school holidays in November and December and on the following days: Eve of Chinese New Year, Thanksgiving and Award Presentation Ceremony (TAPC); Youth Day; eve of National Day; eve of Teachers’ Day and Teachers’ Day

*Service required on the first and last week of the school holidays in June.

EA License No.: 96C4864

Reg. No.: R22110485

Job Scope:

• Provide front-line customer service (deals with walk-ins and phone queries)
• Handling of pupils who are not feeling well, late comers and early dismissals; attending to pupils’ minor injuries
• Provide administrative support such as contacting parents including printing, scanning, photocopying, filing, data entry & data collation
• Carry out any other administrative duties assigned by School Leaders, Administration Managers and Operation Manager

Requirements:

• Possess minimum 3 GCE “N” Level Passes or Nitec or Higher Nitec in relevant courses such as Office skills/Customer relations or equivalent
• Proficient in computer applications such as MS Word, Excel etc
• Customer service oriented with good interpersonal and communication skills; have a pleasant disposition
• At least 3 years of relevant experience in administration and/or customer relationship management, preferably with prior working experience in an educational institution
• Able to multi-task and work in a fast-paced environment

Location: Farrer Park

Salary: $2390/month

Contract Period: 1 year

Mondays to Friday: 7.00am to 4:30pm

EA License No: 96C4864

Reg. No.: R24121728

Job Description

• Assist in school’s General Office operations such as answering phone calls/walk-ins in a timely manner; taking and relaying messages where necessary
• Attend to sick/injured students, ensuring such cases are recorded in the office log book
• Assist in office administration matters and clerical work, including receiving, sorting and distributing daily mail /deliveries /posts/ couriers, maintaining a log book.
• Maintain the tidiness and cleanliness of the Reception Area at all times
• Any other duties as assigned by the P/VPs/HODs/AM

Work Schedule:

• Salary: Up to $2390
• Contract Period: 2 Jan 2025 to 31 Dec 2026
• Nearest MRT: Admiralty
• Working days: Mon to Fri
• Working hours: Mon to Thurs: 7:00 am to 4:15 pm, Fri: 7:00 am to 3:45 pm

*Inclusive of 45mins lunch break

*Working Hours depending on school's schedule

*Service not required on Saturdays, Sundays and gazetted public holidays*

Job Requirement:

• Full GCE ‘O’ Level Certificate or its equivalentStrong interpersonal and communication skills
• Good communication and inter-personal skills
• Familiar with the use of computers and relevant software applications including Microsoft Excel, Word etc
• Has relevant working experience in service-related industry such as customer service, retail etc
• Should preferably has some experience working with children or in a school environment

EA License No.: 96C4864

Reg. No.: R24121728

Job Scope:
Man the reception counter in the General Office.

• Answering phone calls and attending walk-in enquiries/requests from students, visitors and suppliers in the General Office.
• Maintain sickbay records and taking care of students at sickbay. including early dismissal of students due to medical reasons
• Manage lost and found items
• Update staff contact list and movement chart
• Send/Mail letters and documents to students and parents
• Tidy and maintain cleanliness around the reception area
• Assist with paperwork for any student-related activities and events
• Data entry on the computer
• Perform other related administrative duties as required (Eg. track bus requests, booking of facilities, filing, etc.)
• The job scope may be reviewed from time to time as part of overall resource planning and deployment

Qualifications & Skills:

• Minimum Singapore-Cambridge General Certificate of Education (GCE) Normal (Academic/Technical) level (3 subjects including English)
• At least three (3) years’ experience as Receptionist with administration experience in a school environment.
• General computer skills (Microsoft Office applications)
• Basic knowledge of first aid

Duration of service:

From 16 December 2024 to 15 November 2025

Working hours:

· Mondays to Fridays: 7.00am to 4.30pm inclusive of 1-hour lunch break

· Service is not required on Saturdays, Sundays and gazetted public holidays.

Salary:

- $2390 (from 16 dec 2024 to 30 june 2025)

- $2580 (from 1 july 2025 to 15 nov 2025)

EA License No.: 96C4864

Reg. No.: R22110485

Job Scope:

Perform receptionist functions:

a) Receive, direct and relay telephone messages from staff, parents and general public

b) Assist and/or direct pupils, visitors and general public

c) Provide general administrative support, including managing in-coming and out-going mails, scanning of document and photocopying;

d) Manage and maintain the inventory of office supplies such as school stationeries and toiletries.

e) Assist to prepare refreshments for guests, and

f) Any other administrative duties as assigned by the Admin Manager and School Leaders.

Requirements:

a) GCE ‘O’ Level

b) Possess good interpersonal skills

c) Customer service oriented and familiar with proper phone

etiquettes

d) Proficient in Microsoft Office / Microsoft Excel

e) Attention to detail and problem solving skills

f) Strong organizational skills with the ability to multi-task

g) Possess at least 3 years of experience in administration

Salary: $1800 to $2000/month

Contract Period: From 1 October 2024 to 30 September 2025 (with option to extend till 2026)

Working Arrangement:

· Mondays to Thursdays: 7:00am to 4.30pm, inclusive of 1hr lunch break

· Fridays: 7:00am to 4.00pm, inclusive of 1hr lunch break

Service not required on Saturdays, Sundays and gazetted public holidays

URGENT

Closing Date : 18 Jun (12noon)

Location : Upper Serangoon Road

Position : Receptionist cum Admin Assistant

Contract period : 1 Oct 24 – 31 Dec 25 with an option to extend from 1 Jan 25 – 31 Dec 25

Personnel to be deployed at the following hours:

Mondays to Thursdays: 9.00am to 6.00pm *, inclusive of 0.5hr lunch break

Fridays: 9.00am to 5:30pm*, inclusive of 0.5hr lunch break

Service not required on Saturdays, Sundays and gazetted public holidays

*Work schedule is subjected to changes according to college’s needs.

The Services required are set out as follows:

Reception

Attend to phone calls and walk in enquires.

Attend to unwell students

Provide administrative support to stakeholders.

Maintain the tidiness and cleanliness of the Reception Area at all times.

General Administration

Manage the loan and returns of college attires and blazers and maintain the loan records.

Manage the borrowing and returning of keys.

Assist to count, sort, pack and distribute college materials.

Maintain the forms in the reception trays to ensure forms are current.

Replenishment of staff stationeries (markers, dusters etc)

Support school events and any duties assigned by school.

The Personnel shall minimally have the following qualifications, skills and experience:

Qualification

Minimum GCE “N” level, salary $2,390 with relevant working experience.

Other Requirements

 Shall preferably has 2 years of relevant work experience.

 Good communication and inter-personal skills

 Good customer service skills

Proficient in MS Office

If you meet the above, please email your resume to [email protected]

Contract Duration

· Approximately 1 month

Working Location

· City Hall

Working Hours

· 5 Days (Mon to Thur: 8.30am to 6.00pm; Fri: 8.30am to 5.30pm)

Lunch: 1 hour

Offered Salary

• S$10.00 per hour

Requirements

· GCE ‘O’/’A’ Level / Nitec / Higher Nitec

Job Description

· To make files ready for public access

Job Description:

To make files ready for public access

Requirements:

O Levels and Above

Contract Period:

15 Feb – 31 Mar 2024

Working Hours:

42 hours per week, 8.5 hours per day from Monday to Thursday, 8hrs on Friday

Salary:

$10/hour

Location:

National Archives of Singapore

1 Canning Rise

Singapore 179868