Total 7 support advisor job vacancies in Customer Service category in Singapore

Job Description: Operations Support Officer

Name of Authority: YUHUA SECONDARY SCHOOL

Location Address: 35 Jurong West Street 41 S649406

Working Hours:

• Morning Shift (Mondays to Thursdays): 6:00am to 3:15pm, Fridays: 6:00am to 2:45pm (including 45-minute lunch break)
• Afternoon Shift (Mondays to Thursdays): 09:15am to 6:30pm, Fridays: 09:45am to 6:30pm (including 45-minute lunch break)

Contract Period: From 1 Jun 2024 to 31 Dec 2025.

Yuhua Secondary School is seeking a reliable and dedicated Operations Support Officer to join our team. The successful candidate will play a crucial role in maintaining the operational efficiency and cleanliness of our school environment.

Key Responsibilities:

1. Maintain Cleanliness:Ensure the general cleanliness of equipment and the school premises on a daily basis.

2. Logistical Support:Provide logistical support for school events and activities, including the transportation and arrangement of furniture and equipment as needed.

3. Administrative Tasks:Assist with simple administrative and office work to support the smooth functioning of the school office.

4. Science Laboratory Support:Aid in the cleaning and preparation of equipment, apparatus, and substances for science laboratory lessons.

5. Traffic Marshalling:When scheduled for the morning shift, assist in traffic marshalling to ensure student safety during morning arrival.

6. Additional Duties: Perform any other assigned duties, such as escorting contractors and vendors for servicing work when required.

Qualifications and Skills:

• Minimum educational requirement: PSLE or equivalent.
• Strong team player with good interpersonal skills.
• Preferably, some prior experience working in a school environment.
• Physical fitness and resilience to perform tasks effectively.

Job Title: ICT Support Specialist

Name of Authority: Ministry of Education – Changkat Primary School
Location Address: 11 Simei St 3 Singapore 529896

Duration of Service: Contract Period: From July 1, 2024, to June 30, 2025 (1 year). Personnel to be deployed at the following hours: Mondays to Thursdays: 7.30am to 4.30pm, inclusive of ½ hr lunch break, Fridays: 7.30am to 4.00pm, inclusive of ½ hr lunch break. Service not required on Saturdays, Sundays, and gazette public holidays.

Scope of Services:
a) Assist in updating and maintaining the school website weekly, including notifications, announcements, and photo galleries.
b) Assist in managing Student Learning Space and ICON for Education student accounts (Password Reset, Unlock Accounts, Lesson, etc).
c) Research suitable teaching and learning apps in Google Play and Apple App Store and provide recommendations to the school’s ICT curriculum.
d) Assist in training students in various Coding platforms, such as Scratch, OSMO, and Micro:bits.
e) Assist the teacher-in-charge to conduct coding lessons (Micro:bits, Scratch, OSMO, etc.).
f) Support teachers in providing ICT baseline training for students.
g) Provide guidance to students on ICT or Multimedia competitions.
h) Assist in creating lesson plans, instructional guides, and training school staff in current and new ICT tools.
i) Collaborate with ICT Staff for recommendations and improvements on the school’s Project Work lessons.
j) Design and print graphical and aesthetic aspects of contents for the school’s publication (e.g., banners, posters, cards, and magazines).
k) Film and edit videos for school events and functions.
l) Produce videos for school needs such as event videos, interviews, presentation videos, tutorial videos, welcome videos, and animations, etc.
m) Assist in photographing school events and functions, including editing photos to meet the requirements and standards of the school.
n) Assist in other administrative and ad-hoc duties needed by the department or the school.
o) Candidates are also expected to abide by “School’s Expectations of Instructors” (Annex C).

Qualification, Skill & Experience of the Contractor’s Personnel:
The Personnel shall minimally have the following qualifications, skills, and experience:

• Candidate must register with MOE; certification must remain valid as of ITQ close date.
• Candidate should have a Diploma preferably in IT, digital media, or IT-related discipline.
• Have at least 1 to 2 years of working experience, preferably working in a school environment.
• Good communication and interpersonal skills.
• Experience in administrative duties and conducting Training Programs.
• Experience in operating multimedia equipment and multitasking.
• Experience in hands-on IT/AV hardware and troubleshooting.
• Experience in MS Office Suite and Adobe Creative Suite (Photoshop, Illustrator, Premier Pro & After Effects, etc.).
• Experience in computer programming such as HTML, JavaScript, Python, Scratch, Micro:bit.

Job Title: Student Support Executive

Location: Riverside Primary School, 110 Woodlands Crescent, Singapore 737803

Contract Period: April 1, 2024, to March 31, 2025 (with an option to extend until November 30, 2025)

Hours of Deployment:

• Mondays to Fridays: 7:30 am to 2:00 pm (inclusive of 1-hour lunch break)
• Not required on Saturdays, Sundays, school holidays, and gazetted public holidays

Scope of Services:

The Student Support Executive will collaborate closely with form/subject teachers, under the guidance of YH, AYH & SH/SM, to:

• Assist teachers in the classroom
• Support classroom routines and administrative tasks
• Help organize and maintain a structured classroom environment
• Facilitate the use of learning materials that enhance student learning
• Maintain open communication with classroom teachers, sharing observations, concerns, and successes related to students

Qualifications and Experience: The ideal candidate should possess:

• At least a Diploma (preferably in Early Childhood Care & Education)
• Previous experience as a Student Support Executive or in teaching (preferred)
• Energetic and passionate about working with children
• Strong communication (written and verbal) and administrative skills
• Excellent problem-solving and organizational abilities

Job Title: Operations Support Officer (Science & Laboratory)

Location: Pei Hwa Presbyterian Primary School, Singapore

Duration: April 1, 2024, to March 31, 2025 (with option to extend)

Hours: Mondays to Fridays, 7:00am to 4:30 pm (inclusive of 1hr lunch break)

Scope of Responsibilities:

A) Science & Laboratory Operations:

1. Maintain resources and apparatus in 2 Science laboratories.
2. Coordinate with teachers on syllabus coverage for laboratory preparation.
3. Prepare resources and apparatus for Science experiments in laboratories and mobile lab carts.
4. Monitor laboratory usage and report to HOD/LH.
5. Manage loaning system for desk-copies and teaching resources for 4 levels of Science classes.
6. Assist in setting up, clearing, and cleaning of demonstration apparatus.
7. Replace broken equipment from stock and maintain responsibility for all used equipment.
8. Maintain stock book and breakage record, indicating necessary replacements.
9. Check and replenish first aid kits in laboratories.
10. Conduct annual inventory of stocks.
11. Perform other duties assigned by HOD (Science).
12. Assist teachers during practical lessons and tests to ensure sufficient equipment for pupils.
13. Perform basic maintenance of Science garden.

B) Office Administrative & Operations Support: 14. Support school administrative and operations matters, including front desk operations, event setup, procurement, and distribution of materials.

1. Perform ad-hoc duties assigned by school management.

Qualifications, Skills & Experience:

• Minimum 3 ‘O’ level passes.
• At least 2 years’ experience in school science laboratory preferred.
• Proficiency in Microsoft Word and Excel.
• Preferably with relevant working experience in a primary school setting.

Job Description: Operations Support Officer

Name of School

St. Margaret’s School (Secondary)

Location Address

111 Farrer Road, Singapore 259240

Duration: This is a contractual position with a contract period from April 1, 2024, to March 31, 2025, with the option to extend for a further period of two years based on performance and mutual agreement.

Working Hours:

• Mondays to Tuesdays & Thursdays to Fridays: 7:00 am to 4:00 pm (inclusive of 1-hour lunch break)
• Wednesdays: 7:00 am to 3:30 pm (inclusive of 1-hour lunch break)
• No service required on Saturdays, Sundays, and gazetted public holidays.

Position Overview: St. Margaret’s School (Secondary) is seeking a competent Operations Support Officer to join our team. The selected candidate will be responsible for providing operational support to ensure the smooth functioning of school activities and events. This role requires a proactive individual with a strong work ethic and the ability to work effectively within a team.

Key Responsibilities:

1. Maintain the general cleanliness of equipment and the workplace to ensure a safe and hygienic environment for students, staff, and visitors.
2. Provide logistical support for school events and activities, including the transportation, arrangement, and set up of furniture and equipment as required.
3. Assist in general administrative tasks such as filing, data entry, and document preparation to support the efficient operation of the school office.
4. Operate and maintain basic office equipment and materials, ensuring they are in good working condition.
5. Perform any other duties as assigned by supervisors to contribute to the overall objectives of the school.

Qualifications and Skills:

• A team player with excellent interpersonal and communication skills.
• Prior experience in cleaning, logistics, or simple administrative duties would be advantageous.
• Physical fitness and resilience to effectively perform the duties of the role.
• Ability to work independently with minimal supervision and prioritize tasks efficiently.
• Strong attention to detail and a proactive approach to problem-solving.
• Proficiency in basic computer skills and familiarity with office equipment.

Job Title: ICT Support Specialist

Employer: Greendale Secondary School
Location: 51 Edgedale Plains, Singapore 828866

Requirement Specifications

Objective: The Contractor shall provide the Services by deploying one competent personnel (“Personnel”) to support the Information and Communication Technology (ICT), ICT training, and support functions of the Authority. The Contractor is required to submit together with its offer and price proposal the CVs of Personnel to be deployed. Only submitted CVs will be considered when evaluating the Contractor’s offer and price proposal.

Duration of Service

Contract Period: From 11 March 2024 to 31 December 2024
Option to Extend: The Contractor grants the Authority the option to extend the Contract for a further period of 12 months from 1 January 2025 to 31 December 2025.

Personnel to be deployed at the following hours:
• Mondays to Thursdays: 7.30 am to 5 pm, inclusive of 1 hr lunch break
• Fridays: 7.30 am to 4.30 pm, inclusive of 1 hr lunch break
• Service not required on Saturdays unless there is a school event
• Service is not required on Sundays and gazette public holidays

Scope of Services

The Services required are set out as follows:

a) Update and maintain the school website and school’s social media platforms on a regular basis, updating notifications, announcements, and photo gallery, etc.
b) Perform day-to-day operations involving management of audiovisual systems and equipment, including Public Address (PA) system and live broadcasting.
c) Provide filming and editing videos for school events and functions.
d) Produce videos for school needs such as event videos, interviews, presentation videos, welcome videos, and animation, etc.
e) Assist in photo-taking for school events and functions including editing photos to meet the requirement and standards of the school.
f) Design graphical and aesthetics aspects of contents for school’s publication. (i.e., banners, posters, cards, and magazines).
g) Assist in archiving school media resources (e.g., school events) and regular backup of school data (where applicable).
h) Provide guidance to students on ICT or multimedia competitions.
i) Assist HOD ICT in the procurement of ICT equipment and services and management of ICT-related portals.
j) Support the School’s Corporate Communications team in content creation
k) Support the School’s Broadcasting Club in providing guidance and AV/photography/videography support in the coverage of school events
l) Perform any other tasks and duties assigned when required by the School’s Management to meet the school’s ICT needs.

Qualification, Skill & Experience of the Contractor’s Personnel

The Personnel shall minimally have the following qualifications, skills, and experience:

(a) Candidate must register with MOE.
(b) Candidate should have a Diploma preferably in IT-related discipline.
(c) Have at least 3 years of relevant ICT experience preferably in a School environment.
(d) Good communication and inter-personal skills.
(e) Experience in managing school website or social media platforms.
(f) Proficient in photo and video editing software e.g., Adobe Photoshop, Illustrator, Premier Pro & After Effects, etc.
(g) Able to operate and manage IT/AV equipment and have related ICT skills or AV experience.
(h) Able to multitask, manage ad hoc IT and AV related requests, support, and hands-on troubleshooting.

Job Description: Receptionist cum Admin Support

• Authority: New Town Primary School
• Location: 300 Tanglin Halt Road Singapore 148812

Position Overview:New Town Primary School is seeking a qualified and dedicated individual to fill the role of a Receptionist cum Admin Support. The selected candidate will be responsible for handling front desk counter functions and providing administrative support to facilitate the teaching and learning functions of the school.

Contract Details:

• Contract Period: From March 1, 2024, to December 31, 2024.

Working Hours:

• Mondays to Fridays (except Wednesdays): 7:30 am to 5:00 pm (inclusive of 1-hour lunch break)
• Wednesdays: 7:30 am to 4:30 pm (inclusive of 1-hour lunch break)
• Off Days: Saturdays, Sundays, and gazetted public holidays

Scope of Services:The selected Personnel will be responsible for the following tasks:

• Handle counter services and assist walk-in customers.
• Attend to all incoming phone calls, inquiries, and deliveries.
• Administer first aid to pupils when necessary and contact parents of unwell students.
• Route postal mails and courier deliveries.
• Collate and compile consent forms, survey forms, and data.
• Perform administrative tasks using basic Microsoft Office, including data entry, document preparation, and creating presentation materials.
• Assist in printing and lamination of materials such as teaching aids.
• Support major school events.
• Any other work as assigned by the supervisor.

Qualifications, Skills & Experience:The ideal candidate should possess:

• Effective team player with excellent communication and interpersonal skills.
• Ability to work well under tight schedules.
• Independence, resourcefulness, and a high level of commitment.
• Preferably 3 years of relevant experience.
• Proficiency in IT applications, especially Microsoft Excel.
• Standard First Aid trained.
• Minimum qualifications: Higher Nitec or Nitec, GCE 'O' or 'N' Level certificate, or the equivalent.
• Preferably Mandarin-speaking