Total 8 critical care provider job vacancies in Customer Service category in Singapore

Job Description:

• Assist clinical teams in managing complex wounds.
• Offer clinical expertise and knowledge to patients.
• Provide support to patients and their caregivers upon disease diagnosis.
• Take responsibility for assessing, planning, and delivering comprehensive care for patients.
• Deliver personalized and holistic care to help patients manage their condition.
• Provide support to patients in inpatient, outpatient, and community hospital settings.
• Deliver education, training, and clinical guidance to patients, their families, and hospital staff.
• Serve as a resource in the clinical setting for managing patients with complex wounds.

Requirements:

• Degree in Nursing or State Registered Nurse certificate
• Relevant Advanced Nursing Diploma or equivalent is preferred for candidate applying for the Senior Staff Nurse position
• WOCP/WOCN certification is added advantage
• Minimum 2 years in clinical practice as Wound Care Nurse / Wound Care Specialist Nurse
• Experience in managing complex wounds is added advantage
• Good interpersonal and communication skills

❇️ Advance Practice Nurse in Wound Care , welcome to apply !
** Salary will be benchmarked to related experience.

To submit your application, please apply online [email protected] or call +(65) 6226 6188 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Provide clients and caregivers with psychoeducation, support, and care coordination services during home visits
• Evaluate the needs of patients in terms of their health, psychology, social life, environment.
• Effectively cooperate with a multidisciplinary team comprising physicians, nurses, and allied health specialists.
• In multidisciplinary meetings, offer your psychological expertise.
• As needed, lead team members' and caregivers' training sessions.
• Carry out tasks and assignments as delegated by the department head or supervisor.

Requirements:

• A registered nurse with a current Singapore Nursing Board certification is required for the position.
• Hold an Advanced Diploma in Mental Health, a Registered Mental Nurse (RMN), or other appropriate credentials in psychology, social work, or counseling.

✴️ Minimum of three to five years of experience in psychiatric settings

To submit your application, please apply online [email protected] or call +(65) 6226 1472 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description

• Responsible for being the overall in charge of the customer service team
• In charge of ensuring accountability and integrity operational readiness of the team
• In charge of developing the team to achieve excellent service level, productivity and efficiency
• In charge of ensuring compliance to company policies, financial, process and industrial standards
• In charge of ensuring staff are appropriately trained and motivated to carry out their responsibility to the required standards
• Responsible in developing all necessary policies and procedures to ensure the team’s operation is effectively maintained to ensure maximum efficiency.
• Taking charge of constantly reviewing and streamline workflow and working conditions in order to achieve labor turnover and efficient operation.
• Provide the point of escalation for team for any operational issues.
• Responsible in preparing the reports & present recommendations to external stakeholders and management.

Requirements

• Minimum Diploma and above
• Minimum 1 Years of working experience in being a team lead

Job Description:

• Support the review and implementation of billing and receipting processes to ensure efficiency and compliance.
• Conduct quality assurance testing of the billing system to ensure accurate and timely invoicing for patients.
• Oversee the generation of bills and claims, payment collection, and reconciliation of financial postings.
• Identify inconsistencies or errors in billing, troubleshoot system issues, and perform end-to-end testing of fixes in a staging environment prior to deployment.
• Develop comprehensive test scenarios to validate system fixes holistically.
• Collaborate with stakeholders from other departments to address policy changes and implement hospital initiatives while ensuring sound processes and system readiness.
• Ensure adherence to Ministry guidelines and policies for various financing schemes.
• Enhance operational efficiency within the billing and receipting team.
• Participate in organizational improvement and IT projects as assigned.
• Undertake additional duties as assigned by the reporting officer.

Requirements:

• Bachelor’s degree in Business, IT, or a related field.
• 2-4 years of relevant experience.
• Proficient in Microsoft Office applications.
• Excellent communication and interpersonal skills.

DID: 6220 0841

Job Description:

• Responsible for commissioning of AGV (autonomous guided vehicles) at customer sites which includes on-site user acceptance tests Responsible for providing high level troubleshooting to resolve issues that are beyond the capabilities of our first level support services from field technicians
• In charge of ensuring performance and reliability of company’s fleet of AGVs, network and customer site infrastructure.
• In charge of providing on pre-sales technical assessments and maintaining up-to-date records of AGV and site configurations
• Responsible for monitoring the health and operations of the company’s fleet of AGVs and proactively engage to resolve faults before they impact customer operations.
• Taking charge of responding and providing technical guidance to customers regarding operational issues, software updates and general maintenance
• In charge of contributing to the development of instrumentation and automation for monitoring, detection, and self-healing of failures as well as creation of user manuals, customer guides, FAQs, application notes and best practices.

Job Requirement:

• Minimum Diploma in Engineering or relevant
• Minimum 3 years of working experience in
• Experience with Linux (ideally Ubuntu) administration, tools and Bash/Python scripting
• Experience with firewalls, VPN and network security technologies

Job Description:

• Attend to customer enquiries and complaints, including on-site calls
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Assuage dissatisfied customers with prompt resolutions for any product or service issues
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors
• Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
• Update Service information system and follow up with all necessary paperwork diligently, timely and accurately for smooth operation of the department

Job Requirement:

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
• Resourceful with good analytical and interpersonal skills
• Strong communication skills
• Good team player with ability to lead and multi-task
• Possess Class 3 driving license will be an added advantage
• Technical aptitude (aka hands-on experience)
• Testing and commissioning experience – not only for initial setup of products, but have to be done continuously depending on lifecycle of products (usually long term)
• English proficiency – due to need to write service report
• Comfortable with standby service (after confirmation) after work hours or on weekends/public holidays (when required), candidate will be paid according to MOM regulations if work extra hours.
• Comfortable with construction site kind of environment – due to projects in up and coming estates.

On-site

Mon to Fri - 8am to 5.30pm

Job Description:

• In charge of identifying and responding to customers’ needs by providing accurate information and advice
• Responsible for handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
• In charge of coordination with internal and external stakeholders like customers, contactors, workshop & etc
• Prepare quotation and raise Work Orders accordingly
• Raise job orders to workshops & contractors
• Liaise with controllers & contractors on service/repair quality and price of work
• Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers
• Update the service/repair schedule and vehicle collection with customers
• To perform basic investigation into customers’ complaints and rectify the problems by coming up with recommendation within guidelines
• Escalate more pressing issues to Supervisors
• Performs ad hoc duties as assigned by Supervisors

Job Requirements:

• Min O Level and above
• Min 2 years of working experience in customer service / administrative / support function experience

Job Description:

• In charge of execution of service and maintenance workflow.
• Responsible for liaising closely with client representatives on all service and maintenance related issues.
• Manage day-to-day client interactions and expectations for optimal results.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Responsible in providing support to supervisor in ensuring the timely delivery and completion of troubleshoot, service and maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Job Requirements:

• Min Nitec in Electrical/Electronic Engineering
• Min 1 year of working experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must
• Possess Class 2 or 3 driving license