Total 3,936 accounts executive food job vacancies in Customer Service category in Singapore

Job Description:

- Manage customer queries and reply promptly and professionally

- Prepare daily invoicing and billing to customer

- Communicate with customer regarding delivery schedules and remedial actions.

- Communicate customer needs to relevant logistics and production department

- Handle customer service and provide first level of support on orders, refunds or exchanges

- Provide quality customer service to customers over te phone or email

- Clarify and understand customer needs

- Resolve customer queries efficiently and escalate problems/issues promptly

- Follow-up on outstanding cases and perform call back to customers

- Manage feedback, suggestions, complaint and follow-up with remedial action

- Any other ad-hoc duties assigned

Job Requirements:

- Ability to multi-task, organize and pioritize work

- At least 1 year of relevant work experience

- Preferrably in Diploma or Bachelor Degree in related fields

- Proficient in English & Bilingual (Spoken and written)

- Able to work in fast-paced environment

- Relevant experience in customer service environment preferred

- Working hours: 0730 - 1700

- Prefers residing in the West area

United FMO Pte Ltd stands out as a specialized 3PL provider, delivering bespoke logistics solutions in transportation and warehousing. Our commitment to delivering impactful solutions has made us a key logistics partner in Singapore, expanding our services to cover various aspects of the supply chain. We are renowned for our integrity and dependability, a reputation solidified through every transaction we conduct. Our goal is to foster a positive work environment where our team members feel valued, motivated, and optimistic about their career growth.

Your Responsibilities

• Customer Coordination: Engage with clients to address inquiries related to shipments and deliveries, ensuring their needs are met promptly.
• Customer Support: Offer immediate and courteous responses to all customer requests or issues.
• Order Processing: Accurately and swiftly input all job orders into the system.
• Instruction Generation: Create clear job instructions for the operations team based on customer requests, ensuring accuracy and timeliness.
• Interdepartmental Liaison: Work with various internal departments and external contractors as necessary.
• Operations Planning: Strategically plan operations, such as container trucking for import and export shipments, taking into account the complexity of the cargo, and arrange for special equipment like cranes when needed.
• Vessel Monitoring: Keep a close watch on vessel details through PortNet, updating information as needed.
• Customer Relations: Cultivate and maintain positive relationships with customers to meet their requirements effectively.
• Communication: Promptly respond to emails, phone calls, and other forms of communication.
• Documentation: Prepare job sheets for the creation of customer invoices.

Job Requirements

• Customer Service Passion: A friendly demeanor and positive attitude, with prior experience in logistics customer service preferred.
• Educational Background: A diploma or equivalent, with at least two years of professional experience.
• Communication Skills: Excellent telephone manners, along with strong problem-solving, communication, and organizational abilities.
• Independence: Capable of working autonomously to address and resolve issues related to late deliveries and customer complaints.
• Team Orientation: A customer-focused, collaborative approach, ready to take initiative and shoulder responsibilities.
• Adaptability: Competent in managing ad-hoc and urgent requests in a timely and professional manner.

Location: Lower Delta

Work Pattern: Mon-Fri: 8.30-5.30. Sat: 8.30- 12.30 (work 1 sat, off 2 sat, based on rotational basis)

Responsibilities

• Provide sales support to the Sales Team and undertake the following primary tasks and duties with due diligence:-
• Prepare quotations, service memo and invoices to customers
  • Maintain and file documents records
  • Handle general call enquiries
  • Maintain customer database record
  • Covering of colleagues duties as and when necessary (inter-department)
  • Performs purchasing roles
  • Assist in sourcing of product
  • Monitor customer satisfaction/dissatisfaction
  • Prepare and monitor Progress Claims and Subcontractor Payment;
  • Prepare and update project progress
  • Prepare and report on progress, during weekly meeting
  • Prepare Risk Assessment, Permit to work forms and scheduling for project
  • Any other ad-hoc administrative works as assigned by the respective head.

Requirements

• Min GCE O Levels
• Well verse in Microsoft Outlook, Powerpoint, Excel, Words
• Have knowledge in working with EQO system such as SAP, Ezy... etc
• Can speak and write English
• Willing to learn and work in fast paced environment.

Interested candidate, please send in your resume to: [email protected]

Tan Yueh Hua Karen

People Profilers Pte Ltd

EA License Number: 02C4944

Registration Number: R1658726

Job order: 527352

Responsibilities:

• Prepares and respond to customer inquiries
• Monitor shipments with contractors and vendors
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Assist in the preparation of Pricing & Quotations
• Any other ad-hoc duties assigned

Requirements:

• Minimum Tertiary education in Logistics or related courses
• Possess 2 years of relevant work experience in the Logistics or Transportation field

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

EA Personnel name: Chong Gui Feng

EA Personnel Registration Number: R1768033

EA License no.: 07C5771

Job Description

• Customer service and indoor sales support for NVOCC.
• In charge of Booking issuance.
• Calling the customers on daily basis.
• Supporting sales and marketing team.
• Monitoring the DF Loading and calling the customer to get booking to fulfil the DF Vessels.
• as well as open slot.
• Quoting and Co-ordinating with Corporate Customers.
• Submitting the Performance report to the principle weekly and monthly.
• Submitting Loading and inventory report to Country Manager.
• File the rates in the system.
• Getting DG approval from the Feeder / HAZ Team/PODs.
• Getting Flexi Approval from the Feeder.
• DF vessel meeting and space allocation.

Job Requirements

• Experience in handling dry vans, NVOCC.
• Good communication skill.
• Proactive, and ability to work hard.
• Willing to take challenges to enhance long term career progression.
• Pricing and Budgeting Experience in shipping.

Responsibilities

• Perform account receivables transaction, including verifying and posting of receivable data
• Maintain and assist in generating reports detailing account receivable status (receivable aging, credit limit)
• Work with commercial team to ensure financial transaction and accruals are accounted correctly
• Preparation of monthly banners/brands performance, highlighting trends and variances in key performance indicators
• Support in tracking and monitoring of monthly expenses vs plan
• Assist in pricing maintenance in SAP system
• Support and coordinate with commercial team for annual budget/ estimate exercise
• Perform any ad-hoc analysis with commercial team (promotion campaign, new product launch etc.) to assist in management decision making.
• To provide support to team members or any ad-hoc tasks as directed.

Requirements

• Min. Diploma in Accounting or equivalent and above
• Prior experience in SAP will be preferred
• Good verbal and written communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/4007

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

[ID: 4007]

Responsibilities:

• Support the engineering call center department with administrative works.
• Utilize software to support data entry for job order fulfillment
• Generate job number, asset list, billing milestone, and service report in software.
• Confirm and handle consumer requests in the call center setup.
• Work closely with the maintenance and engineering teams.
• Coordinate with vendors and schedule meetings with them to complete orders.
• Gather and oversee documents, reports, and correspondence for monthly reporting.
• Additional ad hoc duties.

Requirements:

• Degree or Diploma in relevant studies
• 1-2 years of engineering line of service experience
• Has experience working in a building services context

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Salary: $3k

Job Duration: 6 mths convertible to perm

Working Days & Hours: Mon - Fri Office Hours

Location: Novena

Job Description:

• Supports Outpatient Management Unit (OMU) managers to plan, manage and propagate PSA core knowledge and skills training so as to advance and improve PSA practices in accordance to the institution needs and service direction
• Delivers effective training for Specialist Outpatient Clinics (SOCs) staff
• Assists in the development of PSA Propel training curriculum and prepare training manuals, guides and materials for SOCs to ensure staff members develop and maintain a thorough knowledge that is required for SOC operations.
• Supports Manager in collaboration with IT department and Human Resource Development to enhance the quality of education for PSA and trainees

Job Requirements: Min Diploma, 5 years PSA/Clinic Assistant or relevant experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• Handle full spectrum of AR, AP
• Manage General Ledger data entries

Requirements:

• Diploma in Accounting
• At least 1 years of accounts/book keeping experience in shipping industry
• Proficient in Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Responsible for processing customer confirmation order.
• Managing delivery coordination.

Requirements:

• Diploma and above.
• At least 1 year of experience in doing order-processing.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

We are looking for Full-Time Service Crew that can able to commit the job here at Delato.

Address: 477 Tampines Street 43, #01-154, Singapore 520477

Job Scope:

- Provide friendly customer service

- Cashier and Ordering

- Ice Cream Scooping and Waffle Making for Customers

- Assist with Ice Cream Production like ingredients preparation

- Perform housekeeping duties and general hygiene cleaniness

- Only 40 hours per week

- Starts from $1800 to $2200

- Salary Increment based on performance

- Clear Career Progression Path

- Prefer candidates that stay nearby

Interested candidates, please write to [email protected] with your resume, hygiene cert, contact number, and a recent photograph.

Thank you

Job Description:

- Handle customer queries and reply professionally

- Prepare invoices and delivery documents for drivers and customers

- Assist in delivery schdule planning

- Handle customer service and provide first level of support

- Provide quality customer service to customers via email and phone chats

- Clarify and understand customer needs and requirements

- Follow-up on outstanding cases and communication to customers

- Any ad-hoc duties assigned

Job Requirements:

- Prefers individual with ability to multitask in fast paced environment

- Passionate working in Food Industry

- 5.5 days work week

- Working hours from 0730 to 1700 (Mon to Fri) and 0730 to 1300 (Sat), alternate Sat after job confirmation

- Bilingual and proficient in English (both written and spoken)

- Possess good communication skills and interpersonal skills

- Diploma or ITE graduates are welcome to apply

- No minimum experience needed

- Training is provided

Aftersales Support Executive

Working location : on board of vessels (West side)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams
• Min. Diploma in Electrical and Electronic

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Salary: $2300 to $3000
Working hours: Mon to Fri (8.30am to 5.30pm) | Sat (Occasionally, half day)
Working Location: Orchard Boulevard

Role descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Customer Service Executive

5 days 8:45am - 6pm

work on Saturday once in every 3 months (9:30am - 12pm)

$2500 - $3200 (Depends on Experiences)

Jalan Pemimpin (Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/Transhipments/D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Job Requirements:

• Min1-2 years of working experience in the related field is required for this position.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Responsibilities:

• Giving assistance to the administration department.
• Respond to daily estimates, quotations and queries from clients.
• Manage sales requests by confirming delivery dates and stock availability.
• Drafting purchase orders, delivery orders, and sales orders.
• Updating and filing the maintenance database and documentation.
• In charge of the maintenance helpline and guaranteeing all concerns and complaints are handled quickly.
• Organizing team maintenance routines.
• Coordinating servicing needs with clients and the maintenance team.
• Support the creation of contracts and quotes for clients' maintenance services.
• In charge of distributing survey forms and gathering data.

Requirements:

• Professional Certificate or NiTEC in Engineering or its equivalent is required.
• Minimum of 2 years of relevant work experience.
• A junior executive with expertise in administrative support or clerical work would be ideal.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Service Crew required for various restaurants / food outlet

• Rotating Shift: 44 hours per week (10.30am - 3pm, 6.30pm - 10pm)
• 5 days a week, including weekends and PH
• Salary: up to $2500
• 1 year contract (Extendable / Convertible)
• Transport provided from Thomson Plaza

Responsibilities:

• Responsible for providing quality service serving food to members.

Requirements:

• Prior F&B experience is required
• Able to carry heavy plates when required

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]

T Stephanie

Registration Number: R1548888

EA License Number: 10C3804

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

http://www.peopleprofilers.com

Brief Summary:

• Basic $3300 - $3750 (Depends on experience)
• Mon - Fri; 9.00am to 6.00pm
• Working location: Lower Delta Road
• Permanent role

Job Responsibilities:

1. Lead and motivate a small customer services team.
2. Handle customer issues and complaints.
3. Collaborate with suppliers and vendors, including key carriers, to enhance services.
4. Drive top-line growth through retention, penetration efforts, and business development.
5. Regularly review and optimize business processes and customers' SOP.
6. Review service experience, discuss improvements, and build relationships for business growth.
7. Audit responsibilities for filing and updating customers' and suppliers' records in iFMS.

Job Requirements:

• Min. general degree or professional diploma in business / sales & marketing / logistics.
• Min. 1-2 years of relevant experience leading a team in the logistics industry.
• Proficient in Portnet is an advantage.
• Pass Singapore Customs Declaration Test is an advantage.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Benefits Summary:

• Up to $4300 + Various bonus + allowances
• 5 Days work week
• Working Location: Tagore, East

Responsibilities:

• Coordinate sales activities to support business growth and achieve sales target
• Establish and maintain strong and lasting relationships with clients as a trusted advisor
• Handle the processing of all orders and administrative transactions
• To ensure a quality service by establishing and enforcing company's service SOP
• Any Ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:
https://wa.me/6582693981

Follow us on Telegram for more job opportunities:
https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

The Responsibilities

• Serve as the first point of contact for users/customers seeking technical assistance over the phone or email.
• Provide technical assistance and resolve 1st level problems with network and computer system through diagnostic techniques and pertinent questions.
• Desktop support for internal staff - support iPads, printers and software.
• Direct unresolved issues to the next level of support personnel.
• Follow-up with users/customers to ensure full resolution of issues.
• Diagnose system errors and other issues.
• Account management for Microsoft Active Directory.
• Administration of Office365 - Diagnose, troubleshoot and/ or support.
• Manage, track and asset inventory of hardware/ equipment.
• Participate in hardware and software rollouts.

The Requirements

• NITEC or Diploma qualifications in Computer/Electronics/Electrical Engineering of relevant experience.
• Professional certificate such as CompTIA A+ is a plus.
• Highly self-motivated, directed and attention to details.
• Proven analytical and creative problem-solving abilities.
• Able to prioritize and execute tasks in a timely manner.
• Ability to work in a team-oriented, collaborative environment.
• Candidate must be able to commit for 9-months contract.

NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more.

We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

What we do

We drive our passion for harnessing technology.
We bring people and technology together.
We advance communities and transform industries.

We’re searching for a Service Delivery Executive to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Act as a focal point for all support related queries and issues.
• Work with customers to ensure they are leveraging services effectively and finding value in our services
• Assessing customer feedback and improving procedures accordingly to ensure that great customer service is always provided
• Ensure that effective communication is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Manage multiple stakeholders. Work closely with sales, support, billing and other technical teams
• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business as Usual (BAU) support operations
• Ensure contractual meetings are done in time and open actions are follow-up and closed in time
• Establish Annual plans driving the improvement taking lessons from previous year, review with the senior manager

A little about you:

• Lead and mentor a team of 30-40 Desktop Engineers
• Responsible for resource forecasting and planning to ensure service delivery is not impacted
• Review and raise resource requirement to senior managers
• Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Collaborate with internal stakeholders to establish relationship across all departments

What you might also need to have:

• 3 years as a Service Delivery Executive /Manager/Customer Success Manager
• Good customer management experience
• Excellent written, oral and presentation skills
• Certification in IT Service Management and/or ITIL (v3 or above

About NCS Group

We want to create the extraordinary, and to impact millions of people everyday.

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services.

We want to invest in you!

Great work is never done alone, and that’s why we also believe in creating a collaborative work environment to bring people with different expertise and talent together.

We create opportunities for our people to grow in our organization with well-defined career tracks and specializations to ensure that our people and talent can continuously deliver new value for our clients.

We’re here to make the extraordinary happen.

Learn more at ncs.co and our LinkedIn Career site.
All profiles are handled with highest level of confidentiality.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Job Title:

Service & Operations Executive

Reporting to:

Head of Engineering

Job Overview:

As a Service and Operations Executive, you will play a crucial role in ensuring the efficient operation of our company's service department. You will be responsible for managing service requests, coordinating field service personnel, and overseeing daily operations to meet customer needs and organizational objectives. Your attention to detail, problem-solving skills, and dedication to providing exceptional service will contribute to our continued success.

Responsibilities:

1. Service Request Management:

• Receive and process service requests from clients via various channels, including phone, email, and service management systems.
• Assess the urgency and technical requirements of each service request.
• Schedule service appointments and assign field service personnel based on availability and skills.
• Maintain accurate records of service requests, appointments, and service outcomes.

2. Field Service Coordination:

• Coordinate the deployment of field service engineers and technicians to customer sites.
• Ensure that field personnel have the necessary tools, equipment, and resources to perform their tasks effectively.
• Monitor field service activities to ensure timely completion and customer satisfaction.
• Address any on-site challenges or issues that may arise during service visits.

3. Client Communication:

• Serve as the primary point of contact for clients regarding service-related inquiries, updates, and issue resolution.
• Communicate service appointment details, including arrival times and technician information, to clients.
• Follow up with clients to gather feedback on service quality and overall satisfaction.

4. Inventory Management:

• Maintain an accurate inventory of spare parts, tools, and equipment required for service operations.
• Coordinate the replenishment of inventory items as needed.
• Monitor inventory levels to minimize downtime and ensure efficient service delivery.

5. Process Improvement:

• Identify opportunities to streamline service processes, reduce costs, and enhance overall efficiency.
• Collaborate with the Operations Manager to implement process improvements and best practices.
• Participate in regular meetings to discuss operational challenges and solutions.

6. Reporting:

• Generate regular reports on service performance, including response times, resolution rates, and customer feedback.
• Provide insights and recommendations based on report findings to improve service operations.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field preferred.
• Proven experience in service operations, preferably in a technical or equipment service environment.
• Strong organizational skills and the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills for client interactions and team collaboration.
• Proficiency in using service management software and tools.
• Problem-solving abilities to address service-related challenges effectively.
• Attention to detail and a commitment to delivering high-quality service.
• Flexibility to adapt to changing priorities and work schedules.

Location: Funan Mall

Working Days: 5 days per week (Total 50 hours, rest days will be on a weekday)

Working hours : 5 days // 10.30 – 21.30 hrs (1 hr break)

2 meals provided

Salary : $2600 - $3500 and onwards depends on experience

Responsibilities:

1. Staff recruitment, training and supervising • Applies to both full-time and part-time staff • Organise regular appraisals with staff and provide recommendations to Management for confirmation/promotion • Plan and oversee staff duty roster • Handle staffing issues and issues between staff members • Manage staff behaviour, etiquette and grooming at the workplace
2. Managing budgets • Provide monthly expenditure estimates and making sure budgets are well kept to
3. Compliance matters • Ensure that restaurant adheres to licensing, hygiene and health and safety legislation/guidelines
4. Promoting and marketing the business • Gather on-ground sentiments and suggest workable promotions and marketing tactics to increase sales • Upselling of products • Secure and run events for the outlets, and provide the highest of service standards to clients
5. Managing stock • Order supplies according to given budget • Manage stock levels and ensure inventory is always kept up to date • Maintain good relationships with all suppliers
6. Handling customers • Entertain both enquiries and complaints on a quick turnaround time • Make sure all staff are well trained in taking reservations, greeting customers, giving customers advice on restaurant matters, basic problem solving and service recovery • Ensure high standard of service quality is adhered to
7. Basic finance/admin/HR tasks
8. Keep all statistical and financial records of the business in order
9. Set up SOPs and ensure all staff adhere
10. Oversee paperwork and ensure accuracy during submissions of items
11. Roaster planning and Manpower planning
12. Managing Sales • Ensure that outlet archive minimum monthly sales targets • Assess and improve profitability of the business • Constantly make improvements to the day-to-day running of the business and assist in developing the brand(s)
13. Management role • Work hand in hand with Management to achieve maximum profitability and positive brand image for the business • Weekly operations report and update on challenges and relevant solutions
14. Adhoc tasks as assigned by management

Job Info

• Basic Salary : Up to $3500
• Working Hour : 5 Working days
• Working Location : Kallang
• Working Mode : Office based

Job Description

• To ensure timely login of sales orders and processing for all sales
• To handle sales login for Key Account customers, including issuance of Purchase Orders and Delivery Orders
• To liaise with vendors to resolve all leadtime issues of equipment and negotiation of project prices and payment terms
• To monitor project status and forecast project risks and take preventive measures
• To work closely with Finance Team on invoicing status and cashflow projections
• To ensure all suppliers’ price book are updated and made available to the sales team
• To ensure inventory are all accounted for and kept to minimum at all times
• To ensure all maintenance contracts are recorded in systems and information made available to Services Sales and Post Sales team at all times
• To ensure a smooth and efficient sales handover process to project and project to post sales

Job Requirement

• Min 1 year experience in similar role
• Experience with order management / supply chain management in a project based company
• Proficient in MS Office applications

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

Info can be shared: -

• Basic Up $3000 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Cargo booking, planning and closing to achieve maximization of cargo space & loading
• Planning and attending to customer complaints, claims and tracing
• Prepare Cargo Sales Report (CSR), airline daily reports, data entry, quotations and telesales
• Liaise with several parties to ensure cargo submitted according to IATA regulations

You will need: -

• Minimum 1 year of customer service experience in Supply Chain / Logistics industry

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541