Total 6,352 assistant hr manager job vacancies in Customer Service category in Singapore

Reporting to the Centre Manager and Director on administration matters This role is a dedicated internal and external client service position involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

Job Responsibilities:

• Oversee the daily operation of the centre.
• Implement quality standard for all programmes in centre.
• Assist centre tour; operation portion.
• Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report etc)
• Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc
• Conduct daily health checks with champs at the door when necessary
• Assist parents in the purchasing of merchandise such as uniforms, caps, books etc
• Conduct stock take and restocking of supplies such as merchandise and stationeries etc
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Manager/Director

Job Requirements:

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Good communication and interpersonal skills
• Meticulous, organised and able to multi-task
• Able to teach primary school subjects will be an advantage

Service Coordinator

• Location: Kaki Bukit (Office)
• Working hours: 8.30am - 6.00pm (Mon - Fri)
• Salary: $2,200 to $2,800 (depends on exp)

Job Scope:

• Answering service calls
• Co-ordination works between suppliers, client and service team
• Scheduling appointments for all service calls and maintenance work
• Quotation for service works, maintenance and following up on the status
• Procurement for service works and maintenance related equipment once confirm
• Do filing for all service-related documents
• Receiving of goods
• Consolidating service/maintenance report for submission
• Checking and replying email daily
• Monthly Report on Billings for Management's Review
• Direct reporting to Project Director for daily paper works, co-ordination and other assigned jobs.

Requirements:

• Able to work overtime when require.
• Able to start work immediate or within short notice

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Gather and review customers’ stock forecast
• Observe inbound shipment from suppliers

Requirements:

• Diploma and above
• At least 2 years of Customer Service experience with inbound & outbound shipment arrangements.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Salary : $3,200 - $4,200

Location: Buangkok

Working hours: Monday - Thursday 9am to 7pm Friday 9am to 6pm

Job Responsibilities

• Assess needs of seniors with care/service needs and formulate care plans for seniors with care/service needs.
• Assist in the development and implementation of programmes for seniors through data collection and the conduct of basic analysis.
• Coordinate care for the seniors with relevant stakeholders.
• Documentation of case notes.
• Facilitate timely and appropriate service referral and provision to seniors.
• Participate in case discussions with external service providers.
• Provide case management services.
• Perform needs assessment of seniors living in the community.
• Prepare data for submission to relevant authorities.

Job Requirements

• Degree in Psychology or Social Work
• With relevant working experience is an advantage

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are looking for an Assistant Service Engineer, 2-stroke. This is a permanent opportunity, and its location is Singapore.

Your responsibilities for the role include:

- Perform Field Service activities according to the work plan

- Perform advanced mechanical as well as electronic & automation and system-integration related troubleshooting on 2-stroke engines and ancillary equipment

- Perform technical advisory for repair activities executed on customers' responsibility

- Commissioning of service products

- On-site team leading and managing of the assigned team and related activities during the work execution

- Interact with customers during the work execution

- Interacting with Field Services back office and Technical Services during work execution

- Perform internal and external progress status up-dates of the assigned work

- Ensure that the work is executed according to Wärtsilä Quality, Health, Safety, and Environmental guidelines and customer site procedures.

- Create the Service Work Reports

- Proactively consulting, advising, and promoting available Wärtsilä solutions and products to customer

To be successful in this role, we expect you have:

- Bachelor in Mechanical Engineering, Marine Engineering or equivalent with min. 2 years of working experience in a related field

- Diploma in Mechanical Engineering, Marine Engineering or equivalent with more than 3 years of working experience in a related field

- Excellent technical knowledge and problem-solving skills

- Good command of English, both written and oral

- Ability to work independently

- Willingness and flexibility to travel up to 80% of the time

- Ability to create internal and external work reports

- Ability to communicate and interact well with customers and other stakeholders

- Literacy in Information Management Applications/ Tools such as MS Office

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David Samuel, Talent Acquisition Partner, [email protected]) with any questions related to this position.

• Create & maintain all E-commerce platforms content, marketing and maintenance for all social media platforms and company website.
• Creating concepts, graphics, and layouts for product illustrations and production communication materials, like online advertisements or promotions.
• conduct product listing, price points and inventory levels.

Requirements:

• GCE O level and above
• At least 2 years of experience in doing graphic design.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Location: The Woodleigh Mall
• Working Days: 5.5day
• Working Hours-Monday to Friday 1030am to 7pm
  - Saturday 9.30am to 1.30pm
  
• Salary : $2,200 - $3,400

Job Responsibilities

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Job Requirements

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities

• Establish clear client retention goals
• Process milestones for the clients and employees to work toward
• Assist customers with setting up and navigating programs or software
• Promote the value of the product
• Upsell services and products with the brand image
• Promote value through customer experience
• Assist in creating training courses and educational materials
• Review customer complaints and concerns and seek to improve the customer experience
• Sustain business growth and profitability by maximizing value
• Analyze customer data to improve customer experience.

Requirements and skills

• Proven work experience as a Customer Success Manager or similar role
• Experience working with brand image and promoting value through customer experience
• Exceptional ability to communicate and foster positive business relationships
• Technical skills required, as they relate to the use of the product or service
• Accountability and personal organization are essential
• Excellent communication skills
• Previous experience working on search and data intensive projects would be an advantage.
• Previous account management experience preferred.
• To be highly self-managed, reliant, responsive and able to prioritize.

Our Technical Tools (For information)

· Core software – Python, JavaScript, etc.

· Data storage – ElasticSearch, Redis, etc.

· Web components – Nginx, Flask.

· Frontend components – React, Backbone.js, Underscore.js.

Preschool Centre Manager
Salary: $4,000-$6,000

Responsibilities:

• Manage and oversee an established childcare centre to ensure smooth day-to-day operations
• Oversee scheduling and planning of staff scheduling and child’s daily routine to ensure well-­being of the children in center
• Work closely with external agencies to ensure regulatory compliance and best support
• Work closely with management and rest of the teaching and non-teaching team to ensure staff well-being and morale
• Support enrollment and be a spokesperson for the school’s Montessori system to be able to explain benefits of the system to parents
• Build rapport with student and parents in order to facilitate open communication and trust.
• Prepare/Review lessons plans, conduct lesson evaluation, prepare/review teaching aids and review children’s portfolio in order to facilitate the optimal development of each child
• Plan, organize, oversee and participate in school activities inside and outside of the class in order to extend and the experiences and development of the children

Requirements:

• Diploma in Pre­school Teaching / Early Childhood Care & Education–Leadership (DECCE­-L) or higher
• min 2 years in teaching position certify as L2 by ECDA

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Job Industry : Aviation /Aerospace

Location : Loyang , near pasir ris

Summary of Duties:

• Responsible for achieving customer satisfaction which is measured through Airframer & Internal Scorecards
• Building new and developing long lasting relationships with customers
• Operate as the focal point for any and all matters specific to their customers
• Taking ownership of customers issues and following problems through to resolution
• Responsible for keeping accurate records and document customer support actions and discussions within CRM platform
• Perform on-site customer meetings as required ie Program Review Meetings (PRM), Technical Review Meeting (TRM), and Executive Review Meetings (ERM) etc.
• Generate post visit reports and manage actions and commitments through to completion
• Generate Key Performance Indicators (KPI's)
• Analyze data to identify trends and areas of improvements
• Serve as the focal for performance claims: coordinate with warranty teams to validate claim data, negotiate settlement with customer, track claims
• Review, monitor and distribute customer(s) backlog reports, taking actions to prevent late deliveries.
• Support Cabin Services Finance department in the recovery of late AR helping finance with the right POCs and addressing systemic/ repetitive issues for corrective actions.
• Awareness of customers internal issues which may inadvertently effect the Cabin Services business
• Feedback information to Cabin Service sales team on new sales opportunities and Program teams on at risk parts: PMA, Owner Operator Parts
• Awareness of customer support contractual obligations either through the Airframer contracts or specific contracts with a specific customer
• Support Field Technical Representatives performing cabin inspections and generating the associated reports
• Provide level 1 & 2 technical support using CMM’s & technical drawings data
• Support STC working parties as required, support Entry into service (EIS)for new aircraft types
• Being available in accordance with constraints linked to aftermarket support domain.
• Must possess excellent interpersonal and communication skills,management /leadership acumen
• Well organized / Good presentation skills / Good negotiating Skills / a very good level of diplomacy

Qualifications:

Education: Bachelor’s degree or related field/equivalent experience. Bachelor’s preferred

Experience: Typically requires 6 years of customer support and services experience in a commercial aerospace environment required. Experience with lean principles and continuous improvement. Proven ability to manage complex projects, Customer Requests or Concerns. Airline purchasing department experience advantageous yet not essential.

Computer Skills: Proficient with MS Project, competent with MS Office programs

Other Skills: Excellent communication skills, both verbal and written. Ability to build and maintain effective relationships, leadership skills, organizational skills, ability to analyze & summarize information, financial acumen.

Role:

Customer Service Executive (SAP / Up to $2800)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Changi)
• 5 Days work per week (9am to 6pm)
• $2500 to $2800
• Minimum Diploma or equivalent + At least 2-3 years of Customer Service experience.
• Familiar with computer + SAP Knowledge
• Career Progression Opportunities

Main Duties:

To ensure smooth transactions and coordination of order processing between Sales, production, and logistics.

Responsibilities and Activities Summary:

Responsible for the Full Spectrum of order processing

(E.g.: Sales Order, Refills Order, Consignment Orders, Sample request and Transfer Orders, etc.)

Work closely with Sales Managers to ensure all orders are processed promptly and accurately into the system on the same working day.

Assist Sales Managers in updating the prices, sales conditions, information, contracts, etc. in the Sales Force System whenever necessary.

Monitor orders and communicate order status to customers.

Monitor orders and communicate order status to customers.

Coordinate with the logistics team closely to ensure on-time delivery and provide a complete set of required documents to the customer promptly.

Review shipping documents and ensure documents are in full.

Follow up with customers on overdue invoices and payments.

Handles customer requests on technical documents, shipping documents, etc.

Work with commercial and technical teams to handle customer coordinating returns, credit, replacement, etc. tender information

Provide administrative support and any other duties as assigned by the Customer Service Manager.

Follow Company Procedures and policies.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Account Receivable

Location : Toh Guan Road East | Jurong East

Working days : 5 days
Working hours : 9am - 6pm
Salary : $2,200 - $2,600 (Assistant role), $2,800 - $3,500 (Executive role)
[Depends on experience]
Job Description (Account Receivable)

• Handle the full spectrum of Accounts Receivable
• To reconcile daily retail sales collection for posting
• Prepare sales invoices, credit notes, release sales orders and ensure completion of billings
• Follow up on collection from customers
• Process payment to suppliers, outlet and staff claims and ad-hoc payment
• Maintain and update cashbook and cashflow forecast
• Assist in cash counting
• Prepare monthly AR journals
• Quarterly warehouse stock count and reconciliation
• Liaise with internal and external auditors etc.
• Daily operational support
• Perform other ad-hoc duties as assigned

Job Requirement

• Minimum a Diploma in Finance/ Accountancy/ Banking or equivalent
• Proficient in Microsoft Excel (E.g., vlookup, pivot tables and reporting)
• Knowledge of the Navision system will be an added advantage

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Address all incoming calls regarding customer issues, particularly concerning termination requests, and convert them into opportunities for contract renewal.
• Record all incoming calls and actions taken into the system, ensuring that updates and amendments are accurately documented.

Requirements:

• Nitec in office administration or equivalent
• At least 1 year of call centre experience in banks / telcos environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

As a Service Manager at Nation, you will be the face of the company for our customers who are the employers, and the Migrant Domestic Workers. Your primary role is to interact with customers, understand their needs, and attend to their requirements. By understanding the customers' requirements, you would then be able to find the most suitable match and drive our business success by converting these interactions into sales for our company.

Job Description

• Find prospects and leads, and understand our service offerings;
• Provide quality customer service to customers, and perform service recovery when needed;
• Understand the needs, and explain how we can align with their needs;
• Facilitate the selection & interview of Migrant Domestic Workers;
• Administrative and training duties in connection with the placement of Migrant Domestic Workers;
• Ensure that all the necessary documents are processed with the Ministry of Manpower;
• Travel to customers' location to follow up on leads;
• Any other ad-hoc duties as may be assigned from time to time.

Job Requirements

• Certificate of Employment Intermediaries (CEI) is a distinct advantage;
• Applicants without CEI may also apply; As CEI is an MOM requirement for this industry, applicant without CEI must be comfortable with taking the course + exam
• Minimally NITEC or higher;
• At least 2 years' working experience in customer service field;
• Team player and able to work independently;
• Good time management skills;
• Great interpersonal and communication skills;
• Willing to work on Weekends / Public Holidays (off days based on duty roster).

Work Location

• Jurong East (5 minutes walking distance from Jurong East MRT station)
• Tampines East (5 minutes walking distance from Tampines East MRT station)
• Toa Payoh (10 minutes walking distance from Braddell MRT station)
• Yishun (5 min walking distance from Yishun MRT station)

Remuneration

• Basic Salary $2,500 - $3,000 (subject to experience and CEI) + Commission

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Job Responsibilities:

• Handle clients with professionalism

• Direct visitors/clients to the appropriate staff

• Greet and welcome all clients/visitors courteously and professionally, and perform necessary registration safe entry and distancing, and other requirements

• Attend to phone calls, enquiries, courier services, mails processing, and distribution

• Ensure good housekeeping for the reception, customer waiting areas and meeting rooms, and report any damages

• Other ad-hoc office administration support as and when necessary

Job Requirements:

• Pleasant personality

• Fluent command of English and Mandarin in order to liaise with Mandarin speaking associates and clients.

• Professional presentation and excellent customer handling skills

• Pleasant demeanour, positive attitude with an eye for details and willingness to serve

• IT savvy

• Able to multi task and work in a fast paced

• People-oriented team player with excellent interpersonal and communication skills

Interested applicant, please email your detail resume which include your expected salary to Lili at [email protected]

Only shortlisted candidate will be notified.

Student Care Teacher - Beauty World

Subject: English language, Chinese language, Math & Science subject

Salary: $1800-$2400

Working Days & Hours: 5 days | Mon-Fri: 11am to 7pm (School days), 8am-7pm (School holidays)

Supplemental pay types: Overtime pay

Responsibilities:

• Plan and deliver engaging lessons, incorporating a variety of teaching strategies and resources.
• Create a positive and inclusive learning environment that promotes language development, numerical fluency, and scientific inquiry.
• Assess students' abilities and progress, providing feedback and recommendations for improvement.
• Use effective teaching methods to support students in their learning journey, providing individualized attention and guidance as needed.
• Organize and facilitate activities and experiments that foster a love for learning.
• Collaborate with colleagues to develop and implement curriculum plans that align with the MOE syllabus or other relevant curricula.
• Maintain a safe and conducive learning environment, ensuring students' well-being and adhering to safety protocols.
• Establish effective communication and rapport with students, parents, and colleagues, fostering a strong partnership in supporting students' educational journey.
• Contribute to the overall growth and development of the student care program by participating in staff meetings, professional development sessions, and school events.
• Co-ordinate with other teachers in the centre in planning daily activities including fetching of students from nearby school.

Requirements:

• Diploma or degree in Early Childhood Education, English language, Mathematics, Science, Chinese language subject or a related field.
• Minimum of 2 years of experience teaching young children in a student care or educational setting.
• Familiarity with the MOE syllabus for English language, Math, Science or Chinese language subject or other relevant curricula.

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]