Job Summary

Provide day care services to the clients attending the Day Care and Dementia Care Centre, by assisting in their personal care and activities of daily living to ensure comfort and safety of the individual in accordance with the standards of St. Andrew’s Senior Care, and maintaining a clean, orderly and safe environment for the clients.

Job Description

• Porter clients (between drop-off point and centre, to and fro the gym for rehabilitation session).
• Help clients settle down upon arrival at the centre.
• See to the dietary needs of clients by serving meals to them and supervising their consumption.
• Supervise and/or assist clients in the various activities· Assist clients who are require minimal supervision during toileting.
• Assist clients to settle down for a nap after lunch.
• Assist in the mobility of clients.
• Participate in selected in-service training programmes related to skills and knowledge upgrading.
• Be familiar with the fire evacuation route of the centre and safe management measures of the centre.
• Maintain good housekeeping.
• Carry out other duties as assigned from time to time.

Job Requirements

• Minimum Secondary Education with Certificate in Healthcare Support
• Candidates with no relevant experience will also be considered.

Working Hours

• Monday to Friday / 42.5 hours per week (8.5 hours per day)

Working Location

• 303 Henderson Rd, Singapore 108931

Job Summary

Provide day care services to the clients attending the Day Care and Dementia Care Centre, by assisting in their personal care and activities of daily living to ensure comfort and safety of the individual in accordance with the standards of St. Andrew’s Senior Care, and maintaining a clean, orderly and safe environment for the clients.

Job Description

• Porter clients (between drop-off point and centre, to and fro the gym for rehabilitation session).
• Help clients settle down upon arrival at the centre.
• See to the dietary needs of clients by serving meals to them and supervising their consumption.
• Supervise and/or assist clients in the various activities
• Assist clients who require minimal supervision during toileting.
• Assist clients to settle down for a nap after lunch.
• Assist in the mobility of clients.
• Participate in selected in-service training programmes related to skills and knowledge upgrading.
• Be familiar with the fire evacuation route of the centre and safe management measures of the centre.
• Maintain good housekeeping.
• Carry out other duties as assigned from time to time.

Job Requirements

• Minimum Secondary Education with Certificate in Healthcare Support
• Candidates with no relevant experience will also be considered.

Working Hours

• Monday to Friday / 42.5 hours per week (8.5 hours per day)

Working Location

• 28 Dover Avenue, Singapore 139791

Job Description & Requirements

· Ensure that phone call enquiries are promptly answered.

· Answering phone calls in a professional manner and routing the calls, as necessary.

· Taking down phone numbers of the enquiries and allocating them to the sales consultants to follow up.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description:

• Help nurses and HCA in showering, feeding and changing diapers of patients
• Taking vital signs, documentation, helping nurse with basic medical processes (i.e wound dressing)
• Admission & Discharge PT
• Engage patients and visitors to understand their needs and to manage their expectations in quality service delivery
• Basic admin and inventory taking
• Other ad hoc duties

Job Requirements:

• Minimum GCE ‘N’ / ‘O’ Levels
• No experience needed as training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• Assist as needed in drafting contracts for suppliers in collaboration with Strategic Partnerships.
• Assist our Customs Manager in ensuring compliance with customs and transportation regulations.
• Coordinate and oversee retrofit campaigns in collaboration with the technical department.
• Travel on a regular basis is anticipated to be around 30%.

Requirements:

• Degree in Supply Chain Management or equivalent
• At least 3 years of experience in Aerospace industry.
• Proficient in MS Excel and SAP.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Location : Pasir Ris

Time need to onboard: Oct 2024

Salary: $4,000-$6,000

Responsibilities:

• Manage and oversee an established childcare centre to ensure smooth day-to-day operations
• Oversee scheduling and planning of staff scheduling and child’s daily routine to ensure well-­being of the children in center
• Work closely with external agencies to ensure regulatory compliance and best support
• Work closely with management and rest of the teaching and non-teaching team to ensure staff well-being and morale
• Support enrollment and be a spokesperson for the school’s Montessori system to be able to explain benefits of the system to parents
• Build rapport with student and parents in order to facilitate open communication and trust.
• Prepare/Review lessons plans, conduct lesson evaluation, prepare/review teaching aids and review children’s portfolio in order to facilitate the optimal development of each child
• Plan, organize, oversee and participate in school activities inside and outside of the class in order to extend and the experiences and development of the children

Requirements:

• Diploma in Pre­school Teaching / Early Childhood Care & Education–Leadership (DECCE­-L) or higher
• min 2 years in teaching position certify as L2 by ECDA

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Location : Pasir Ris

Time need to onboard: Oct 2024

Salary: $4,000-$6,000

Responsibilities:

• Manage and oversee an established childcare centre to ensure smooth day-to-day operations
• Oversee scheduling and planning of staff scheduling and child’s daily routine to ensure well-­being of the children in center
• Work closely with external agencies to ensure regulatory compliance and best support
• Work closely with management and rest of the teaching and non-teaching team to ensure staff well-being and morale
• Support enrollment and be a spokesperson for the school’s Montessori system to be able to explain benefits of the system to parents
• Build rapport with student and parents in order to facilitate open communication and trust.
• Prepare/Review lessons plans, conduct lesson evaluation, prepare/review teaching aids and review children’s portfolio in order to facilitate the optimal development of each child
• Plan, organize, oversee and participate in school activities inside and outside of the class in order to extend and the experiences and development of the children

Requirements:

• Diploma in Pre­school Teaching / Early Childhood Care & Education–Leadership (DECCE­-L) or higher
• min 2 years in teaching position certify as L2 by ECDA

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

1 year contract (Convertible to Perm)

up to 2500

5.5 days office hours

Central

• Greet and check-in patients, verify personal and insurance information.
  Schedule and confirm patient appointments.
  Assist patients with completing necessary forms and documentation.
  Respond to patient inquiries, both in-person and over the phone, providing accurate information and resolving issues.
  

How to Apply:
send your resume to: [email protected] or Telegram me @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

Job Summary

Provide day care services to the clients attending the Day Care and Dementia Care Centre, by assisting in their personal care and activities of daily living to ensure comfort and safety of the individual in accordance with the standards of St. Andrew’s Senior Care, and maintaining a clean, orderly and safe environment for the clients and assisting the clients in personal care and activities of daily living.

Job Description

• Porter clients (between drop-off point and centre, to and fro the gym for rehabilitation session).
• Help clients settle down upon arrival at the centre.
• See to the dietary needs of clients by serving meals to them and supervising their consumption.
• Supervise and/or assist clients in the various activities
• Assist clients who are require minimal supervision during toileting.
• Assist clients to settle down for a nap after lunch.
• Assist in the mobility of clients.
• Porter clients to and from Rehabilitation sessions.
• Conduct group programmes and activities for the clients under the supervision of the therapists.
• Participate in inservice training programmes designed and catered for upgrading of the staff.
• Be familiar with the fire evacuation route of the centre and safe management measures of the centre.
• Maintain good housekeeping.
• Carry out other duties as assigned from time to time.

Job Requirements

• Minimum Secondary Education with Certificate in Healthcare Support
• Candidates with no relevant experience will also be considered.

Working Hours

• Monday to Friday / 42.5 hours per week (8.5 hours per day)

Working Location

• 10 Tampines Street 62, Singapore 528519

Job Summary

Provide day care services to the clients attending the Day Care and Dementia Care Centre, by assisting in their personal care and activities of daily living to ensure comfort and safety of the individual in accordance with the standards of St. Andrew’s Senior Care, and maintaining a clean, orderly and safe environment for the clients and assisting the clients in personal care and activities of daily living.

Job Description

• Porter clients (between drop-off point and centre, to and fro the gym for rehabilitation session).
• Help clients settle down upon arrival at the centre.
• See to the dietary needs of clients by serving meals to them and supervising their consumption.
• Supervise and/or assist clients in the various activities
• Assist clients who are require minimal supervision during toileting.
• Assist clients to settle down for a nap after lunch.
• Assist in the mobility of clients.
• Porter clients to and from Rehabilitation sessions.
• Conduct group programmes and activities for the clients under the supervision of the therapists.
• Participate in inservice training programmes designed and catered for upgrading of the staff.
• Be familiar with the fire evacuation route of the centre and safe management measures of the centre.
• Maintain good housekeeping.
• Carry out other duties as assigned from time to time.

Job Requirements

• Minimum Secondary Education with Certificate in Healthcare Support
• Candidates with no relevant experience will also be considered.

Working Hours

• Monday to Friday / 42.5 hours per week (8.5 hours per day)

Working Location

• Blk 152A Bedok South Road, #02-02, Singapore 461152

Job Summary

Provide day care services to the clients attending the Day Care and Dementia Care Centre, by assisting in their personal care and activities of daily living to ensure comfort and safety of the individual in accordance with the standards of St. Andrew’s Senior Care, and maintaining a clean, orderly and safe environment for the clients and assisting the clients in personal care and activities of daily living.

Job Description

• Porter clients (between drop-off point and centre, to and fro the gym for rehabilitation session).
• Help clients settle down upon arrival at the centre.
• See to the dietary needs of clients by serving meals to them and supervising their consumption.
• Supervise and/or assist clients in the various activities
• Assist clients who are require minimal supervision during toileting.
• Assist clients to settle down for a nap after lunch.
• Assist in the mobility of clients.
• Porter clients to and from Rehabilitation sessions.
• Conduct group programmes and activities for the clients under the supervision of the therapists.
• Participate in inservice training programmes designed and catered for upgrading of the staff.
• Be familiar with the fire evacuation route of the centre and safe management measures of the centre.
• Maintain good housekeeping.
• Carry out other duties as assigned from time to time.

Job Requirements

• Minimum Secondary Education with Certificate in Healthcare Support
• Candidates with no relevant experience will also be considered.

Working Hours

• Monday to Friday / 42.5 hours per week (8.5 hours per day)

Working Location

• Blk 5 Beach Road, #01-4919, Singapore 190005

Basic Functions:

· Answer telephone calls and carry out various reception and admin duties.

· Approach customers and attend to their needs.

Duties & Responsibilities:

· Answer and redirect incoming calls in a polite and pleasant manner.

· Greet customers promptly, identify their needs and direct them to the appropriate personnel.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Role:

This is a full-time, onsite, Reception cum Admin Assistant Role in MOE School. If you are selected,

You will work closely with the Admin Manager and Principal in an MOE school (nearest MRT – Tampines) in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

Reception:

• Handles the telephone calls; to pick up within 3 rings
• Manages the frontline counter duty; attending to all students, parents and walk-in visitors' queries
• Attends to goods delivery on behalf of staff
• Attends to students leaving school early/injured students/admission to Sick Bay
• Recording temperatures for all staff in the morning

General Admin:

• Overseas the general housekeeping of the general Office (i.e reception area, conference room, sick bay and pantry - assisted by Operations Support Officers)
• To assist in printing of worksheets / exam papers for the school
• Arrange for temporary storage of received items in the General Office where necessary and inform the relevant staff
• Assist with lost & found items
• provides admin support to School Leaders and teachers
• Assist in admin duties such as data entry, attendance system of the staff and SC Mobile etc.,
• Assist the Admin Managers in administrative tasks, for instance, class allocations, P1 registration & orientations etc.,
• Any other duties assigned by School Leaders/AMs

Job Requirements:

1. At least 3 years of similar working experience in receptionist and administrative functions.
2. To have preferably worked in the MOE primary schools environment in the last 3 years.

We regret to inform that only shortlisted candidates will be notified. Thank you for applying.

EA License No.: 23S1986

EA Personnel No.: R23118941 (Gandhi Ponmathi)

Summary:

Contract Period: From 1 Jan 2025 to 31 December 2026

Working hours:

• Mondays to Fridays: inclusive of 45 mins lunch break
  • From 6:30 am to 2:30 pm
• Service not required on Saturdays, Sundays and gazette public holidays.

Centre Manager/ Principal (Preschool)

• Working Location: Pasir Ris
• Working Day: Mon to Fri
• Salary: up to S$6k

ROLES AND RESPONSIBILITIES

1 Manage manpower resources

• Lead the design of initiatives to establish a culture of collaboration within the Centre
• Review Centre's manpower plans
• Establish strategies to engender a culture of mentoring, coaching and capability development within the Centre
• Drive capability development and coaching initiatives within the Centre

2 Manage Centre operations

• Lead the development of improvements on systems, processes and operations
• Review the coherence of Centre’s initiatives, systems and processes
• Develop preventive and pre-emptive strategies for challenges faced by team leaders within the Centre
• Manage the budget for day-to-day operations in the Centre

3 Drive programmes and service excellence initiatives

• Lead Centre to develop Centre strategic priorities, culture and governance
• Establish plans and structures to engender a culture of continuous learning within the Centre
• Drive buy-in on vision, mission and values within the Centre
• Drive initiative and enterprise within the Centre

4 Plan and implement curriculum and programmes

• Drive the design of quality teaching and learning approaches beyond the Centre level
• Drive the enhancement of learning needs assessment processes and structures
• Align children engagement strategies in accordance with Centre policies
• Drive the development of quality classroom management strategies in accordance with leading practices beyond the Centre level
• Evaluate improvements made to enhance quality of learning environment
• Advocate the importance of appropriate health, safety, nutritional and hygiene standards and procedures beyond the Centre level
• Lead the development of new teaching and learning methods, tools and assistive technologies based on emerging trends in the sector

5 Build stakeholder relationships and partnerships

• Inculcate a culture of collaboration within the Centre
• Lead the strategic design of partnerships and collaborations with families and community stakeholders within the Centre
• Model professionalism when collaborating with families and community stakeholders within the Centre
• Represent the Centre to build business relationships
• Design Centre initiatives, families and community programmes and initiatives

6 Uplift professional practice

• Establish plans and structures to engender a culture of mentoring within the Cluster
• Drive professional development, training, workshops, educational initiatives and service quality improvement of professionals
• Drive buy-in on vision, mission and values within the Centre

Job Requirements:

• Degree in Early Childhood Education & Diploma in Pre-school Education – Leadership and Training (DPE-L/T) or equivalent recognised by Early Childhood Development Agency (ECDA L2 or ADECL)
• Minimum 1-2 years of relevant work experience in managing Pre-school Centres
• Minimum 1 years of teaching experience
• Supervisory experience with good communication and customer service skills
• Computer literate

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Job Summary:

Provide befriending and outreach services to the elderly at a designated service boundary. Work closely with the Centre Supervisor in the befriending care plan implementation and monitoring of clients’ condition.

Job Description

• Conduct community outreach and relevant need assessments to the elderly at a designated service boundary.
• Conduct care befriending services to frail and vulnerable elderly at their homes.
• Provide referral to help services for the elderly in needs.
• Recruit volunteer befrienders to assist with the outreach and befriending services.
• Train volunteer befrienders to provide monitoring and appropriate referral to support services.
• Perform administrative and reporting duties such as visitation notes, records and other necessary data and statistics required by the authorities.
• Perform other duties as assigned by the reporting officer.

Job Requirements

• Minimum Diploma Holder.
• 1 to 2 years of relevant experience in elderly befriending service.

Working Location

• Blk 4 Dover Road, Singapore 130004

What you will be working on

Reporting to the Principal Manager or Team Lead, the Manager will be responsible for the following:

Service Operations

• Support the supervision on the operations which is managed by an outsourced vendor.
• Monitor and verify KPI achievements and ensure that necessary remedial actions are carried out promptly.
• Manage knowledge transfer activities to Customer Service Officers (CSO) and coordinate briefings and trainings conducted by Divisions
• Propose and implement SOPs to improve efficiency, quality and performance consistency.
• Support officers to achieve timely resolution of cases.
• Manage case investigations and review findings on complaints/feedback related to service and quality.
• Ensure prompt service recovery measures are carried out and propose corrective actions to meet quality requirements.
• Facilitate and maintain IT system access rights requests for new officers.

Case Management and Reports

• Triage complex cases among divisions and ensure timely case resolution.
• Manage case investigations and prepare incident report / review findings on complaints/feedback. Manage complicated cases and attend to customers’ feedback.
• Collate and track data/ information/ statistics for regular reports.

Knowledge Management

• Work with Divisions to improve the contents on Service Portal to ensure clarity, accuracy, and completeness of contents.
• Update the Case Categorisation Matrix due to new or changes to programmes/initiatives work with divisions to develop relevant knowledge articles

What we are looking for

• At least 3 years of relevant work experience in service delivery operations and customer service
• Proficient in Microsoft Excel and other tools to perform data analysis and prepare reports
• Possess effective interpersonal and stakeholder engagement skills, and is customer-centric
• Meticulous and attentive to details.

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Jobscope:

• Receive and screen patients arriving at the clinic.

• Perform full process of registration and administration for patient.

• Prepare referral letters and maintain proper filing system for scanned documents.

• Provide excellent service standards and assistance to patients.

• Perform counter and medical records duties.

• Answer and handle telephone inquiries.

• Undertake any other duties assigned as assigned.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Main Roles & Responsibilities

Assist Main Teacher to Implement and facilitate all aspects of daily teaching and student care activities for children aged 7 to 12 years old.

Basic Working hours: Weekdays from 1 p.m. to 7 p.m.

(Part-time / extended timing for the suitable candidate)

Responsibilities:

Assist Main Teacher in the following:

· Supervise daily students’ programs such as fetching students and meal times, etc.

· Plan weekly and prepare daily lesson plans for students

· Supervise students to do their homework (including Mandarin school work), learn their spelling, and study for their tests.

· Provide daily tuition after homework supervision.

· Conduct classroom activities that are fun and have developmental objectives (such as public speaking, drama and art & craft)

· Encourage students' participation in classroom activities.

· Organise school holiday activities and programs.

· Handle administrative work (such as sales, collection of fees, and collection of forms) and upkeep of centre premises.

Requirements:

· Singaporeans and PRs only

· Qualification: Nitec holders, ‘N’ levels, ‘O’ Level or other Statement of Attainment, modular certificate or equivalent

· Student care/tutoring experience is advantageous, but those without relevant experience are welcome to apply

· Energetic and independent character

· Possess positive working attitude

· Passion to work with children & inspire children to learn

· Possess good communication skills & maintain good rapport with parents / guardians

· Effective team player

· Patient and passionate for young children

Job Responsibilities:

• Leading centre's team to achieve centre's sales target.
• Ensuring the centre operate adhere to SOP to deliver exceptional quality services.
• Building and managing relationships with customers and ensuring customers' needs are met.
• Establishing open communication, coaching and mentoring the team members, resolve conflicts and promote teamwork.
• Setting clear expectations, conduct performance evaluations, collect feedback and give due recognition to boost team's motivation and job satisfaction.

Job Requirements:

• Diploma or degree in any discipline
• Min. 2 years experience in the industry with management experience.
• Sales and customer relationship management skills.
• Excellent communication and interpersonal skills.
• Result-oriented mindset.

We regret that shortlisted candidates will be notified.

Name: Teoh Xue Ling

Registration No.: R22107190

EA License No.: 02C3423

• Hold regular management meetings with client to report on the activities and management of the Property, as well as to present recommendations relating to their management.
• Manage financial matters including monitoring of the income and expenditure of the Property to ensure that these are in line with the annual budget, payment of property tax, etc.
• Prepare annual income, expenditure budgets and capital improvement budgets for client’s approval within stipulated time frame.
• Evaluate, review of maintenance contracts including M&E, cleaning, security, landscaping, pest control for the Property and make recommendations on contract specifications and upgrading standards.
• Regular inspections of the Property; identify problems in operational process and bring up any areas of concerns, including any claims, liability or legal process, and improvement plans to the client.
• Oversee the preparation of estimates for repair works, works specifications, invitations for quotations, recommendations of award, drafting of contract documents and supervision of works completion.
• Handle tenancy management, including coordination with leasing agent, incoming/outgoing tenant and occupier for smooth handover of premises in accordance with the tenancy agreements.
• Enforce the clauses stipulated within the lease agreements, relevant code of practices and statutory acts.
• Review and approve tenant’s fit-out design/plans to ensure compliance to tenancy agreement, government rules, laws and regulations and no damage would be caused to the Property’s fixtures and fittings.
• Build and maintain positive relationships with tenants and attend to feedback and complaints
• Liaise with government authorities/ statutory boards, architects, engineers and other divisions on matters relating to management and maintenance of the Property.
• Regularly check the Property to ensure prompt removal of all fire hazards, proper functioning of fire escapes, fire doors and obstruction-free access.
• Responsible for other operational management such as carpark, security/gantry system, inventory, building fixtures and fittings record.
• Attend to emergency situations in the Property.

Requirements

• Commercial / Retail / Industrial building experience will be a strong advantage.
• Diploma or Degree in Building / Facilities / Property Management or any relevant discipline with minimum 5 - 10 years’ experience in similar capacity.
• Good analytical skills to assess situation and determine the best course of action.
• Strong leadership and stakeholder management to work with client and tenant.
• Good communication skills, both verbal and written.
• Dynamic, resourceful, self-motivated, and able to work independently.
• Must be able to commit to 5.5 days.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Summary

Responsible to work with the Real Estate Manager or higher staff in managing all aspects of a single property or portfolio of commercial, industrial or retail properties including marketing, operations and financial activities in accordance with the real estate management agreements and CBRE policies.

Responsibilities

• Using independent discretion, responds to tenant needs, ensuring that administrative and building technical staff resolve problems promptly and/or contracts for vendor services as required. Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
• Performs periodic regular property inspections. Based on independent review and assessment, recommends to clients and/or approves on client's behalf the alterations, maintenance and reconditioning as necessary. Contracts for and supervises vendor services as required.
• Manages and gives approvals for accurate payment of vendor invoices on behalf of the property owner in compliance with the management agreement and CBRE policies.
• Manages the preparation of and gives approvals on accurate tenant billings.
• At owner's discretion, markets the property, showing space to prospective tenants. Coordinates tenant move-ins and move-outs, and "walks-through" spaces with tenants and tenant improvement department.
• Acts as key contact with property owners to ensure that objectives as being met. Prepares and delivers timely, accurate and complete reports.
• Develops and controls annual budgets for operating and capital expenses based on operating knowledge of the property/portfolio. Forecasts management plans and prepares monthly performance, explaining variances.
• Collects rent and pays expenses in compliance with lease terms. Obtains account receivable aging reports and independently initiates procedures to address tenant delinquencies. Prepares all required legal notices. Recommends and coordinates legal action as necessary.
• Develops business relationships through membership and participations in professional, industry/trade and civic organizations.
• Execute all areas defined as part of the Real Estate Manager job description duties in the absence of the Real Estate Manager.
• Performs other duties as assigned.

Requirements

• Bachelor's degree (BA/BS) from four-year college or university and a minimum of 2 - 4 years of related experience and/or training.
• Real Estate Salesperson license.
• Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
• Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.
• Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
• Intermediate to advanced skills with Microsoft Office Suite.
• Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
• Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:

1. Complete all required and assigned HSE training at a satisfactory level.

2. Follow all activity policies and procedures, including all HSE-related requirements at all times.

3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.

4. Report any conditions which you feel could result in an accident or injury and / or stop work if required.

The Service Management Delivery Lead provides expert knowledge to deliver activities across the business cycle phases: sell, build, run. Commencing with customer engagement and identifying business growth opportunities based on the customer needs and capabilities. Creates a commercially viable business case, overseeing the transition of business cycle phases into BAU and ensuring the service is delivered as per agreed SLAs and KPls through regular reporting and formal updates. The Service Management Delivery Lead focusses on activities related to delivery of continuous improvement of the customer service, managed via service improvement and service development plans. Also focusses on managing the customer relationship to ensure they receive the contracted service to the standard required throughout the contract term. Typically reports to the Senior Service Management Delivery Manager.

• Assists, advises and executes processes and activities for the financial governance of the internal customer portfolio including charging and budgeting of respective services (ensuring consistency of the final recharge values signed with the customer);
• Drives and maintains the identification of the business growth opportunities and creation of opportunities pipeline;
• Drives the delivery of continuous improvement for the customer service, managed via Service Improvement plans;
• Builds strong relations and works closely with customers, Sales and Customer Operations teams, outsourced providers and partner organisations to ensure the service standards to the customer;
• Manages the process of service reporting, trending and presentation at service reviews;
• Uses best practice knowledge to manage the preparation and sign off of the business case relating to the service, coordinating with Sales Management colleagues on the end-to-end bid management cycle;
• Understands the needs and supports the service management and delivery procedures and concepts through extensive experience;
• Receives and manages service escalations and manages the customer improvement plans to ensure customer satisfaction;
• Ensures client service experience is forefront of activities;
• Ensures Vodafone delivers the value it has contracted to provide the customer through regular Service Reviews;
• May provide informal guidance to junior staff.