Total 3,873 construction safety health officer job vacancies in Customer Service category in Singapore

Customer Relations Officer (Call Centre)

• 1 year renewable contract
• Work location: CBD area
• Working hours: Shift work, weekend work required, 8.00am - 5.30pm / 8.30am - 6.00pm, off on PH
• Multiple headcounts available
• Competitive remuneration package (Allowances + Bonus)

The Opportunity

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer's needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to:
  1. Cards related matters (i.e lost of card/replacement procedure/extension issues/application issues)
  2. Filing of claims for customer (i.e over-deduction/double deduction)
  3. Point to point enquiries from customer
  4. Simple Technical issue
  5. Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Your Background

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision
• Training will be provided.

EA Reg no: R1762272 | EA Licence Number: 08C5248

Peoplebank Singapore Pte Ltd

Salary: $2980- Degree Holder

Working Days: Monday - Friday

Working Hours: 10am - 730pm

Location: Agape Village (Toa Payoh)

Contract Period: 1 year

Job Responsibilities:

As an NAVH Triage officer, you will help to attend to violence-related enquiries that come through the NAVH. You will be involved in supporting the following tasks required to right site these violence-related calls:

• Engage caller to understand severity of situation
• Gather and verify information with other sources
• (e.g. schools, family members, relatives, government databases)
• Conduct risk and safety assessment for cases
• Determine response time and right-siting of cases
• Engage agencies to ensure warm transfer of cases
• Engage key family members to work with an agency

Requirements:

Functional/Technical Competencies

• Degree in Social Work, Psychology or related discipline preferred
• Good written and communication skills
• Ability to converse in mother tongues e.g. Malay, Tamil and Mandarin, an advantage

Generic Competencies

• Able to work calmly in highly stressful situations and environment
• Good engagement, assessment, problem solving and multi-tasking skills
• Good analytical and critical thinking abilities
• Strong planning and administration skills
• Be willing to work shift hours, where required, as the NAVH is a 24/7 helpline

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Benefits Summary:

• Up to $2500 + AWS + Transport Allowances
• 5 days
• Working Location: Ubi

Responsibilities:

• Coordinate with operational and sales team
• Documents collection, delivery the agreement and cheque to respective companies
• Day to day reporting on dealer visit status and perform a record for the nescessary documents
• Report any red flags detected to Credit immediately
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:

https://wa.me/6582693981

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https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Corporate Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend
Location: Changi / Jurong East
Salary: Basic + shift allowance
Duration: 12 months
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Customer Service Officer (Contract role, yearly renew)

• Working Day: 5-6-5-6 work weeks (follow roster)
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Call Centre Officer (Call Centre)
Location: Changi OR Jurong East
Contract: 12 Months
Working Days: 4 Weekday + 1 WEEKEND (5 days work week)

Working Shift:
AM shift - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM shift - 1PM to 12AM Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Description:

• Deliver personalized service over the telephone to customers regarding banking products, accounts, and service inquiries effectively and efficiently.
• Ability to understand customers’ needs and provide appropriate solutions and attention.
• Identify cross-sell opportunities during customer interactions.
• Consistently deliver high-quality service to achieve total customer satisfaction.
• Solicit customer feedback and identify trends in problems for improvement actions.

Requirements:

• Minimum Higher Nitec qualification.
• Call center experience is advantageous.
• Great interpersonal skills and a positive attitude.
• Proficiency in MS Office.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Responsibilities

• Familiar with License Warehouse Customs procedures including able to handle permit declaration
• Liaise with customer on order processing, shipment booking with forwarder, inventory management and others administrative and customer service duties
• Liaise with freight forwarders / transporters on shipment booking, container trucking schedule, arrange courier and local delivery
• Attend to customer request and ensure customer satisfaction
• Ensure proper and timely billing / closing of all jobs in system and forwarded to the Accounting & Finance Department
• Assist to produce regular warehouse reports for management as and when required
• Manages customers complains and claims
• Assist in investigation on shipment failure or quality issue for performance and reporting, and following up to ensure resolution
• Ensure proper filing and documents archiving for audit purpose
• Ensure accurate order fulfilment in accordance with SLA / SOP /response guidelines
• Manages stocks reconciliation and ensure stocks discrepancies resolved in timely manner
• Prepare to undertake new project(s) as part of staff development
• Liaise with Singapore customs for inbound discrepancies and auditing
• Any others adhoc tasks assigned by superiors

Requirements

• Tertiary or equivalent preferred
• Minimum 1-2 years of experience in 3PL warehouse operations preferably familiar with import and export processes, including different types of permits handling
• Knowledge in Form D and COO handling will be an advantage
• Familiarity with Bonded and Duty-Free products handling
• Knowledge of shipping terms and documents
• Able to multitask include handling of different systems, not limited to WMS and Oracle
• Proficient in Microsoft Office
• Strong command of spoken and written English
• Knowledge in Mandarin is an advantage as officers will be liasing with our Chinese counterparts
• Knowledge on SAP will be an advantage
• Knowledge of Trade first application (Singapore Custom) Qualification will be an advantage
• Only Singapore residents may apply

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Overview:

The Management Support Officer provides essential administrative and operational support to the management team. This role involves handling a variety of tasks that ensure the smooth functioning of the office, facilitating communication within the organization, and assisting in the execution of strategic initiatives.

Roles & Responsibilities:

• To process gifts in all payment methods, and to clarify any missing, incomplete or vague information with donors to credit funds accurately.
• E-file official gift receipts and respond to any queries in order to be held accountable for gifts in secured manner.
• Search for statuses, information, trigger, track and mail out appreciation letters to donors, as well as draft a templated appreciation letters to ensure timely deliveries of these letters.
• Provide events logistical support; such as booking of event venues, prepare name tents, mock cheques and carpark lots.
• Processing of invoices and paperwork.
• Sourcing, Ordering, Purchasing, and Receiving of merchandise, gifts, and collaterals, as well as monitor and replenish stocks.
• Upkeep and maintain records of profiles and contacts.

Requirements:

• Proficient in digital tools, such as MSOffice
• Good interpersonal, oral, and written communication skills.
• Merticulous and organized.
• Able to work independently and with tight deadlines, able to priotize tasks and escalate matters.
• Service-oriented mindset.

Specifications:

• Location: Instituition in the west.
• Working hours: Weekdays, 8am - 2pm (Part-Time)
• Contract-based

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Job Description – Operations Support Staff (MOE Primary School)

The Company

Lambda Computing Solutions (S) Pte Ltd. is a Singapore-based IT Consulting, Managed Services, and Technology Recruitment Company. Lambda Computing Solutions provides information technology consulting and business process outsourcing services and offers software solutions and products in cutting-edge technologies. Our passion is to dedicate our global technology and innovation know-how, industry expertise, and worldwide resources to working together with clients to make their business stronger. Our team has extensive experience across industries & is focused on Information Technology. Our Focused Areas Include Software product development primarily on full-stack development that consists of Java SE, Java EE, HTML5, CSS, JSF, Spring Web, Spring MVC, Spring Boot, Microservices, JavaScript, Node .js, Angular, React, AWS Cloud, Oracle, MySQL, MongoDB and CI/CD tools such as Jenkins, Maven, Git, Github, Bamboo. IT consulting services to solve the customer’s problem by leveraging the expertise of our IT talent team. Lambda Computing is a leading organization with expertise in Java, Oracle, UX Design, AI, IoT, BlockChain, and AWS Cloud-based technologies. We are a rapidly growing, highly competitive organization with strong technical and financial resources and looking for passionate and driven professionals to join us for various positions in Singapore.

Role:

This is a full-time, onsite, Operations Support Officer Role in MOE School (Primary). If you are selected,

You will work closely with the Operations Manager & Admin Manager in an MOE school (nearest MRT – Mayflower, 501 Ang Mo Kio Street 13) in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

a) To assist the Ops Manager in the following:

· Opening and closing of classrooms and learningresource rooms.

· Carry out checks of teaching and learning facilities including toilets.

· Carry out checks and reporting of equipment/fixturesunserviceability.

· Accompany MOE term contractors eg Pest control, Electrician, plumbers for mosquitoes breeding inspections and maintenance/repair works.

· Feedback on quality of work performed by contract cleaners and maintenance personnel.

· Assist in logistics support for school events and functions.

· Perform traffic warden duty.

Job Requirements:

1. Able to understand simple English.

2. Strong and healthy.

3. No experience is required as OJT will be provided.

We regret to inform that only shortlisted candidates will be notified. Thank you for applying.

EA License No.: 23S1986

EA Personnel No.: R23118941 (Gandhi Ponmathi)

Summary:

Contract Period: From 1st Jan 2025 to 31st Dec 2025.

Working hours:

· Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 0.5hr lunch break

· Fridays: 7:00am to 3:30pm, inclusive of 0.5hr lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

Location: Tunnel Command Centre

Contract Period : 5 Yrs

Deployment: Either one of the 3 Shifts (7 am to 3 pm, 3 pm to 11 pm, 11 pm to 7 am)

Scope of works:

• Ensure that only authorised staff displaying valid security passes are permitted to enter the Company’s installation
• Ensure that all items / materials taken out of the TCC are accounted and recorded
• Ensure that the company’s facilities, main and pedestrian gates are closed and locked whenever they are left unattended
• Record all incidents in the Occurrence Book and immediately report all incidents/fire alarms/malfunctioning of CCTV, Fence Intrusion Detection System and Vehicle Crash Barrier System to the company and the Security Command Centre (“SCC”)
• Ensure all equipment and keys are accounted for when changing shift
• Attend to any incidents/matters/activation of fire alarms with Comms set and execute company’s Standard of Procedure
• Operate and monitor RFID system to track all personnel enter/exit tunnels
• Monitor Tunnel SCADA system (similar to Building Monitoring System)
• Perform emergency SOP to guide staff/workers to evacuation out of tunnels
• Monitor and trending data of M&E systems
• Ensure an emergency call-out service is available at all times

Requirement:

• Minimum qualification of higher NITEC with 5 yrs relevant working experience or Diploma with 3 yrs of relevant working experience.
• Medically Fit
• M & E Engineering Experience with Security Background
• Experience in working in commercial control room to monitor M&E and fire system.
• Minimum 3 yrs of working in tunnel command centre will be added advantage.

Contract Period:

• 1 Jan 2025 to 31 Dec 2025

Deployment:

• Mon to Fri: 7.00 am to 4.00 pm
• Service not required on Sat, Sun and PH's

Scope of Works:

1. Opening and closing of classrooms and learning resource rooms.
2. Carry out checks of teaching and learning facilities including toilets.
3. Carry out checks and reporting of equipment/fixtures unserviceability.
4. Accompany MOE term contractors eg Pest control, Electrician, plumbers for mosquitoes breeding inspections and maintenance/repair works.
5. Feedback on quality of work performed by contract cleaners and maintenance personnel.
6. Assist in logistics support for school events and functions.

Responsibilities:

• Handle customer service hotline
• Answer enquiries and provide information
• Able to handle complaints and troubleshoot problems
• Escalate cases that do not fall within FAQs to the relevant and correct parties
• Follow-up on outstanding cases and perform call-backs to customers if necessary
• Update call logs and reports
• Other adhoc duties assigned by supervisor

Requirements:

• $2000-$2300 + $100 weekend allowance
• Kallang
• 5 or 5.5 days work week
• 6 months (convertible to perm)

To apply:
PM: 8276*9518 or Tele @jaslynnk
Email: [email protected]

Jaslynn Koh Li Wei R1546523
Recruit Express Services Pte Ltd 13C6614

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

For interested candidates, please send your updated resume:

Customer Service Officer (Contract role, yearly renew)

• Working Day: 5-6-5-6 work weeks (follow roster)
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Our tuition centres are looking for administrative officers who can perform the following tasks:

1. Customer enquiries and sales matters.

2. Attendance matters.

3. Lesson scheduling matters.

4. Payment matters.

5. Marketing matters.

6. Logistic matters.

Must be:

1. IT Saavy- possess basic knowledge of using computer, zoom

2. Proficient in written and spoken English & Mandarin

3. Team Player

Candidates with administrative related working experience preferred. Training will be provided.

Location: Near Choa Chu Kang MRT

Rates: From $3320 with bonus and commission

Working hours: Mon, Wed, Thurs, Fri 2-10pm. Sunday 8.30am-5.30pm.

Whatsapp Simon at 90625285 to drop your resume.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Main Core Responsibilities

To support the restaurant outlets and office users with all IT related matters (POS / SOK, Laptops, printers, and CCTV). Handle POS menu keys creation and revision. Trouble-shoot IT issues and implement technology solutions to enhance business efficiencies. Coordinate with software contractors for maintenance and second level technical support.

- Work closely with team members to ensure timely execution of ongoing projects.

- Responsible for data entry work related to various e menu systems. Manage delivery platform settings and maintenance.

- Standby for emergencies and critical support requests after regular work hours.

- Propose recommendations to management for improving efficiency and productivity in outlet operations, ordering systems, HQ, etc

- Provide technical support across the company.

- Perform any other duties as assigned.

Intermediate Work (Middle Management Duties)

- Assist in setting up new store by supervising contractors for POS, E menu, SOK, CCTV, and network setup.

- Assist in IT inventory management and monitoring data backups.

- Assist in IT administrations including paperwork & documentations.

– Manage relationships with relevant external vendors.

Requirements

- Strong capability in basic PC & network troubleshooting.

- minimum 3 years’ experience of experience with operational management knowledge in the F&B or similar field.

- Senior Executive position available based on experience and qualification

- Diploma or Degree in an IT-related field

- Good problem-solving skills, demonstrating resourcefulness in finding solutions.

- Strong sense of responsibility, self-motivated, and ability to perform in fast-paced environment.

- Service excellence attitude for technical support matters.

- Individual who takes initiatives and can work with minimal supervision.

- Have a service excellence attitude for technical support matters.

We are looking for Customer Service Officer to be outsourced to our clients from the healthcare industry

Job Description:

• Provide exceptional customer service via phone, email, and in-person interactions, addressing inquiries and resolving issues promptly and courteously.
• Process orders, payments, and refunds accurately, ensuring adherence to company policies and procedures.
• Handle customer complaints and escalate complex issues to appropriate departments for resolution.
• Maintain customer records and documentation systematically, ensuring confidentiality and accuracy.
• Collaborate with internal teams to improve service processes and contribute to overall customer satisfaction goals.

Requirements:

• Minimum Diploma / Degree in any field
• Candidates with Call centre / Live-Chat / Customer service experiences preferred

All qualified applicants, please send in your resume to:

[email protected]

Elyssa Koh (Outsourcing Team)

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Basic Functions:

· Answer telephone calls and carry out various reception and admin duties.

· Approach customers and attend to their needs.

Duties & Responsibilities:

· Answer and redirect incoming calls in a polite and pleasant manner.

· Greet customers promptly, identify their needs and direct them to the appropriate personnel.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Freight Forwarding Industry
• West area and company transport provided
• AWS & VBS

Job Scope:
• Organize and manage shipment documents
• Coordinate with overseas agents for shipping documents
• Contact carriers for shipment arrival updates
• Handle payments to carriers and release documents
• Keep customers informed about shipment progress
• Book shipments for international customers
• Generate and send invoices
• Verify rates and terms with agents/customers

Requirement :
• At least 1-3 years of relevant experience in logistics industry is preferred
• Strong communication and organizational skills
• Ability to multitask and handle various administrative duties efficiently.

How to Apply:
Interested candidates, please submit your updated resume by using Quick Apply button
We regret to inform that only shortlisted candidates will be informed.

Yip Seow Thung
Registration Number: R24121304
EA License No: 18C9027

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

The Youth Care Worker is responsible with delivering trauma-informed care, supervision, and management to female adolescents who have faced abuse or neglect. Focused on enhancing wellness and quality of life, the Youth Care Worker ensures that the residents' basic personal, physical, emotional, spiritual, mental, educational, and social needs are comprehensively addressed.

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

Youth Mentors are required to work with young beneficiaries with complex trauma

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Customer Service Officer (Contract role, yearly renew)

• Working Day: 5-6-5-6 work weeks (follow roster)
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customer

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599