Total 19,563 customer service manager job vacancies in Customer Service category in Singapore

Office: CT Hub Singapore 339407, need go site

Working Day: Mon - Fri 830am-530pm

Salary: $3,500 - $4,000

Job scopes and requirements:

• Install, troubleshoot, repair & service of laser machine.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Diploma in Electrical /Electronic or Engineering.
• 1-2 years working experience in Laser Application Equipment and Semiconductor Industrial, knowledge of electrical & mechatronics.
• Willing to travel island-wide

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Service Crew（hong kong dessert)

Salary Range: $2500-2700

Working Hour :5 days 9.30am to 6-30pm or 1pm- 10pm

Location : Katong

Job Responsibilities:

● Preparation for opening and closing of shop

● Serve food and beverages promptly and courteously

● Clear and reset tables after guests have finished dining.

● Maintain brand and outlet SOPs to enhance productivity and service quality across all outlets

● Ensure compliance to food safety, hygiene and sanitation standards

● Address and resolve customer complaints and issues promptly and professionally

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• 6 days work week including weekend (2pm - 2am)
• Night shift allowance given
• Career Advancement Opportunities

Job Description and Qualification:

This is a full time role for a Service Crew located in Suntec. Our client is F&B Industry. This position includes providing friendly and courteous customer service, handling reservations and inquiries over the phone, taking and serving food and drink orders, and managing input into the point-of-sales system. The role also includes basic technical support, such as managing mic checks and the karaoke system. Maintaining a clean and safe work environment is essential, as well as working independently to produce quality results. Effective communication with team members and management, keeping a neat appearance, and being comfortable handling alcoholic beverages are also important. Additionally, the role involves performing any other duties assigned by the superior.

Qualifications:

• Minimum 1 year experiences in F&B industry

Service Crew (Café)

Salary: $2200 - $2500

Working Days & Hours: 5 days, 44hrs, rotate shift (Morning & Noon)

Working Location: East Area

Responsibilities:

• Customer Service Excellence:

Scoop ice cream, prepare desserts, coffee, and drinks with flair. Take orders, handle cashiering, and serve orders promptly.

• Ingredients Mastery:

Assist with daily ingredients preparations, ensuring freshness and quality.

• Cafe Ambiance:

Maintain the cafe’s cleanliness and contribute to its inviting atmosphere.

• Operational Support:

Ensure smooth cafe operations during opening and closing shifts.

• Team Collaboration:

Be a team player—assist other positions as needed

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Job Description:

• Ensure chiller systems operate at optimal performance and efficiency.
• Provide exceptional service by addressing client inquiries and concerns about chiller operations and maintenance.
• Diagnose mechanical, electrical, and control system issues, implementing effective solutions.
• Educate clients on proper operation and maintenance practices to enhance the lifespan of their chiller systems.
• Prepare detailed reports outlining service activities, findings, and recommendations for improvements.
• Execute commissioning processes for new chiller installations, ensuring proper setup and functionality.
• Work with MHI agents, customers, and contractors to verify system performance and compliance with specifications.
• Foster collaborative relationships with contractors to encourage teamwork and shared problem-solving.
• Adhere to safety protocols and regulations, conducting safety briefings to ensure understanding of responsibilities.
• Perform field-based tasks in various environmental conditions, including outdoor settings.
• Be available for chiller breakdown calls during assigned standby shifts.

Job Requirement:

• Diploma and Degree
• 3-5 years of proven experience in chiller maintenance, commissioning, or related HVAC roles.
• Strong technical knowledge of chiller systems, HVAC principles, and electrical controls.
• Excellent problem-solving skills with a keen attention to detail.
• Strong communication and interpersonal skills for effective interaction with clients and team members.
  Ability to work independently and manage time efficiently.
• Completion of Building Construction Supervisors Safety Courses or equivalent certifications.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the

Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Vivian Chung Fhui Tiin
EA Personnel Reg No: R22106436

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Service Engineer

Location: Tuas (Company pick up available - West & North)

Salary: $3,000 - $4,000 + OT + AWS + Performance bonus

Working days: Monday - Friday

Working hours: 8:30am – 4.30pm

Our client is one of the world's largest manufacturers of hydraulic mobile cranes, and it has a wide product range.

Job Description:

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Service Coordinator

• Location: Kaki Bukit (Office)
• Working hours: 8.30am - 6.00pm (Mon - Fri)
• Salary: $2,200 to $2,800 (depends on exp)

Job Scope:

• Answering service calls
• Co-ordination works between suppliers, client and service team
• Scheduling appointments for all service calls and maintenance work
• Quotation for service works, maintenance and following up on the status
• Procurement for service works and maintenance related equipment once confirm
• Do filing for all service-related documents
• Receiving of goods
• Consolidating service/maintenance report for submission
• Checking and replying email daily
• Monthly Report on Billings for Management's Review
• Direct reporting to Project Director for daily paper works, co-ordination and other assigned jobs.

Requirements:

• Able to work overtime when require.
• Able to start work immediate or within short notice

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Service Coordinator / Sales Support

Working Day: Monday - Friday 8.30 am to 5.30 pm
Working Location: Near Pioneer MRT
Salary: $2600 – 3300

Job Duties:

• Attending to incoming calls.
• Planning and scheduling of outdoor service jobs for service technicians all over Singapore.
• Attending to customers on service jobs and complaints.
• Scheduling of daily delivery of goods to customers.
• Preparing sales/service quotations.
• Monitoring of customers' outstanding orders.
• Data entry for service job done.
• Filing, posting of invoices to customers.
• Others as and when assigned.

Job Requirement:

• With relevant working experience.
• With electrical/electronics background.
• Training Provided

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Salary: $3500 - $5000 (basic), travelling allowances
• Overtime claimable, Performance bonus
• Degree holders with no experience can apply
• On-the-job training is provided
• Good working environment
• Career advancement

Main purpose of the job

To perform repair, inspect and commission Company’s System (cranes, drilling systems, pipe-lay systems etc.) at the client’s premises or at the Company under supervision of an experienced service engineer

Responsibilities:

• Support the Senior/ Service & Commissioning Engineer on site.
• Provide technical expertise and carryout service order assignments from the Service & Commissioning Manager/ Service & Commissioning Coordinator
• Field representative of the company to evaluate, troubleshoot, analyze, repair, test, and return equipment to service as required or instructed by a service order in a safe and effective manner.
• Create daily reports about the performed service tasks and all related issues and send them to the Service Mailbox
• Complete all the required documentation & write reports regarding the work

Requirements:

• Minimum a Degree in Electrical, Electronic, Computer Science or equivalent
• Good, basic, technical insight into electrical, hydraulic and basic mechanical engineering fundamentals
• 1 year of relevant experience as Service Engineer in Oil & Gas/Marine industry
• Candidates with no experience can apply as on-the-job training is provided
• Analytical and systematic approach to problem solving
• Basic understanding of programming and industrial control systems is a plus
• Willing to travel abroad heavily and work overtime
• Positive, solution driven, hands on attitude.
• Can work well in a team but having a great level of self-management and independence

Interested applicants, please send your resume to [email protected]

• Liaise with sub-contractors, HDB, Town Council, consultant and residents.
• Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.
• Assist on phone calls and emails to answer resident’s inquiries. Make appointment for resident to attend inspection with BSC (Building Service Center) team.
• Weekly and Monthly Report: Processing of weekly & monthly reports, preparing IDMS report to ensure day-to-day operations are running efficiently and effectively.
• Roster Management: Assign Site Supervisor to attend joint inspection.
• IDMS system (Defects Management): Update defects cases for HDB's review and create new cases for new units and manage defects feedbacks from residents.
• IDMS system (E-Appointment): Manage appointments online.
• Notice - Write notice to inform residents of any construction activities.
• Work together with Site Supervisor to generate work schedule before commencement of public facilities rectification work, such as internal driveway drainage cover, water pipe, etc.
• Generate work schedule for sub-contractors to rectify defects as soon as possible.
• Improvement work - Arrange unit improvement works for residents.
• Lift Monitoring - Report to related parties during emergency and lifts faulty, prepare daily, weekly & monthly reports.
• Guided viewing – Help residents familiar with the areas or facilities around the building.
• Understand BIT and Lock-up inspection before BSC starts.
• Maintain & upkeep of Information Centre & BSC.
• Any ad-hoc duties.

Qualifications:

• Minimum a Diploma or ‘A’ Level with 2 subjects passed
• Possess WSQ Certificate in Service Excellence
• Customer oriented with good communication and interpersonal skills
• Experience in customer relation works and fair construction knowledge would be an advantage
• At least 1 year of experience in a HDB BTO project
• Effectively bilingual in English and Mandarin (in order to handle queries and feedbacks from Mandarin-speaking residents/associates in regards with the maintenance matters.)

The Customer Service Executive is responsible for providing exceptional service to clients and ensuring a positive experience at the movement studio. This role involves handling inquiries, managing memberships, and supporting daily operations to enhance client satisfaction and studio efficiency.

Responsibilities for this role:

1. Client Interaction and Engagement

• Providing a friendly and welcoming atmosphere for clients.
• Addressing inquiries and concerns and providing studio information and policies.

2. Membership Management

• Assisting clients with sign-ups, renewals, bookings and cancellations.
• Processing payment and managing billing inquiries.
• Maintain membership records.

3. Administrative Support

• Perform administrative tasks such as data entry, filing and report generation.
• Manage studio inventory and merchandise, including ordering and restocking as needed.
• Studio housekeeping.

4. Customer Feedback

• Collect client feedback to improve studio services and offerings.
• Address and resolve client complaints or issues.

5. Marketing and Promotion

• Work closely with marketing team for events, promotional campaigns etc...
• Acquire videos, photos and other forms of content for marketing team.

6. Team Collaboration

• Work closely with instructors, managers and other staff members to ensure a cohesive team environment.
• Participate in staff meetings and training sessions.

Qualifications

• Previous experience in customer service or a similar role is preferred.
• Strong communication and interpersonal skills.
• Proficiency in basic computer applications and studio management software.
• Ability to multitask, organise and manage time effectively.
• Friendly and approachable demeanor with a focus on customer satisfaction and proactive attitude.
• Basic knowledge of movement or fitness is a plus.
• Willingness to move some light and moderate weight items.

Contract Customer Relations Officer (Operations) - RETAIL SETTING [Selling Stove & Heater]

• 1 –year renewable Contract
• Plaza Singapura
• Basic salary up to $2,100/mth
• Retail allowance $150/mth
• Counter allowance $150/mth
• Contract completion bonus up to 1 month’s salary subject to work performance and conduct

Benefit:

• 14 days AL
• 14 days Medical Leave
• Paid medical consultation per Employment Act

Working hours

• Single shift from 10.30am to 9.30pm
• Work 4 days per week roster, ie. 2 week days per week and on every Sat and Sun, including public holidays
• Commit to work up to 6 public holidays
• There will be 1 day weekend off per month (either Sat or Sun) according to roster

Job Scope

• Handle all operational matters and work closely with sales team to ensure fulfilment of sales
• Generate Sales Order upon completion of sales for City Energy Life, call centre and online orders
• Deliver excellent service to ensure high levels of customer satisfaction
• Respond to customer complaints and concerns in a professional manner
• Arrange and update appointments for commercial customers, and liaise with the Commercial team
• Ensure adequate support and timely coordination with inter-departmental colleagues e.g Finance, relating to City Energy Life showroom matters
• Ensure upkeeping and accuracy of all administrative duties, including managing of online store records, documentation etc
• Other duties assigned by Supervisor

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Tan Kah Lee

EA Personnel Reg No.: R23116010

The Customer Service Executive is responsible for providing exceptional service to clients and ensuring a positive experience at the movement studio. This role involves handling inquiries, managing memberships, and supporting daily operations to enhance client satisfaction and studio efficiency.

Responsibilities for this role:

1. Client Interaction and Engagement

• Providing a friendly and welcoming atmosphere for clients.
• Addressing inquiries and concerns and providing studio information and policies.

2. Membership Management

• Assisting clients with sign-ups, renewals, bookings and cancellations.
• Processing payment and managing billing inquiries.
• Maintain membership records.

3. Administrative Support

• Perform administrative tasks such as data entry, filing and report generation.
• Manage studio inventory and merchandise, including ordering and restocking as needed.
• Studio housekeeping.

4. Customer Feedback

• Collect client feedback to improve studio services and offerings.
• Address and resolve client complaints or issues.

5. Marketing and Promotion

• Work closely with marketing team for events, promotional campaigns etc...
• Acquire videos, photos and other forms of content for marketing team.

6. Team Collaboration

• Work closely with instructors, managers and other staff members to ensure a cohesive team environment.
• Participate in staff meetings and training sessions.

Qualifications

• Previous experience in customer service or a similar role is preferred.
• Strong communication and interpersonal skills.
• Proficiency in basic computer applications and studio management software.
• Ability to multitask, organise and manage time effectively.
• Friendly and approachable demeanor with a focus on customer satisfaction and proactive attitude.
• Basic knowledge of movement or fitness is a plus.
• Willingness to move some light and moderate weight items.
• Salary is between $12-$15 per hour.

Job Description :

· Adept at growing our Residential and Small Commercial segments through the acquisition of new prospects and retention of existing customers alike

· Versatile in selling our Residential and Small Commercial solutions over various channels including hotline, online or even in person

· Supporting the team for account servicing matters will also be required from time to time (e.g. peak periods)

· Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market

· Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

Requirements :

· Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company

· Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required

· Prior experience or knowledge in relevant industries is an advantage

· Adequate proficiency in MS Office

· Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus

· Diploma/ Degree in related field(s) is an advantage

· Fresh graduates are welcome to apply

Working Location : Central

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Work Location: Ang Mo Kio

You will be responsible for monitoring and managing the delivery of Managed Security Services, establishing close engagement with key stakeholders.

Job Responsibilities:

• Build and maintain a trust, in partnership with cross functional teams to provide Managed Security Services.
• Contribute to service improvement reviews with internal teams and recommend service improvement plans.
• Work with Project Managers when required and assist the customer in facilitating the co ordination of any work required (upgrades, replacements and fixes).
• Act as a point of contact for service escalations by the clients.
• Act as the interface for escalations between the Client and SOC and other cross functional teams to resolve issues and attend any escalation meetings, if required.
• Ensure that Managed Security Services personnel are available to support the agreed action plan for the duration of the escalation.
• Documenting, supporting and improving operational processes related to the SOC Client Service Management and Service Delivery.
• Interpretation of security incidents to actionable items and make recommendations to customers.

Requirements:

• Minimum 2 years of experience in customer success roles or experience in a cybersecurity operation center.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Attack, NIST Cybersecurity Framework, ISO 27001 etc.
• Experience in handing customer queries , customer satisfaction, retentions and engagement.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Islandwide company transport provided !

Responsibilities:

• Follow standard procedures daily.
• Handle and document inbound customer orders, queries, and complaints.
• Follow up on issues/orders/complaints with outbound calls.
• Resolve issues per procedures and escalate if needed.
• Report improvement suggestions to the supervisor.
• Prepare and submit reports on cases.
• Keep process and product information current.
• Coordinate with the operations team.
• Maintain good client/customer relationships.

Requirement:

• Have prior Experience in Call Centre / Order Fulmilment / Order Processing

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Working day: 5.5days office hours
• Location: West / Queenstown
• Seeking someone with a strong interest in cars and experience in client service or customer-facing roles

Job Responsibilities

• Greet customers warmly and professionally upon their arrival at the service center.
• Assist customers in scheduling service appointments and provide accurate details regarding service options and pricing.
• Coordinate with service advisors and technicians to ensure vehicles are completed on time.
• Escort customers to the waiting area and keep them updated on the status of their vehicles as needed.
• Support vehicle check-in and check-out procedures, including documenting vehicle conditions and securing customer signatures.
• Handle incoming phone calls, addressing customer inquiries in a courteous and knowledgeable manner.
• Maintain the cleanliness and organization of the service reception area and customer waiting lounge.
• Assist with administrative duties such as filing service records, preparing invoices, and processing payments.
• Work collaboratively with team members to help achieve overall departmental goals.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

ONG HUI YING
Registration Number: R22111719
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Passionate About Home Décor? We're Looking for You!

Location: Jurong, Orchard

Who We Are:Transforming homes with a perfect blend of style, comfort, and practicality is our passion. From luxurious bed linens to trendy home organizers, we specialize in creating spaces that feel as good as they look. Be part of a dynamic environment where your love for home décor meets your career aspirations!

Your Role:

• Sales: Engage with customers, understand their preferences, and recommend products that enhance their living spaces with a touch of elegance.
• Visual Merchandising: Keep the display areas refreshed, well-organized, and visually appealing. Make our department store counters a must-visit spot!
• Customer Service: Offer seamless support for customer inquiries and purchases, ensuring a memorable shopping experience.
• Sales Driven: Play an essential role in achieving store targets by contributing to sales growth through product recommendations and upselling.

What We're Looking For:

• Experience: You’ve got at least 1 year under your belt in retail or customer service and thrive in a fast-paced setting.

Why You’ll Love This Opportunity:

• Career Path: Unlock the potential for growth and promotions within a company that values your contribution.
• Friendly Team: Collaborate with a supportive team where everyone's voice matters.
• Exclusive Discounts: Enjoy perks with access to discounts on all our fashionable home products to spruce up your own space!

If you're enthusiastic about home design and ready to elevate spaces with style, we’d love to hear from you! Apply now and start shaping beautiful homes with us.

Take the Next Step in Your Retail Career – Apply Today!

EA Personnel R22110043 Tan Eng Kang

EA License 21C0430 A Dreamworks Company Pte Ltd

Responsibilities

• Diagnose and troubleshoot issues with marine engines, auxiliary systems, and other vessel components.
• Perform repairs on inboard/outboard engines, including fuel, cooling, and exhaust systems.
• Conduct routine maintenance to ensure shipboard systems are in good working order.
• Maintain cleanliness in ship and engine rooms when onboard.
• Provide detailed reports on repairs and explain services performed to customers.
• Adhere to safety protocols and ensure compliance with environmental regulations.
• Maintain accurate service records, including parts used and time spent.
• Collaborate with other technicians and assist in mentoring junior staff.

Requirements:

• Diploma or technical certification in marine mechanics or a related field.
• Minimum 2 years of experience in marine service and repair.
• Strong mechanical skills, with knowledge of marine engines and cargo pumps.
• Proficient with diagnostic tools and service equipment.
• Ability to interpret technical manuals and handle physically demanding tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3V5938V

Job Responsibilities:

• Handle enquiries from phone calls, emails, WA and walk in enquiries via the ISCA service counter (Covering lunch break)
• Support administration from the request from various channels such as:

1. Processing deferments/switch/substitution of courses
2. Support registrations and access issues by participants

• Processing appeals (for certificates due to attendance issues)

1. Processing extension of e-learning
2. Handling system issues pertaining to packages, ISCAccountify
3. Settling attendance for classroom sessions
4. Ad hoc calling/emailing of participants due to changes in course venue, timing etc
5. Saturday standby for live webinars - to send zoom links and to call participants before start of session

• Debtors’ listing & credit listing on collections & credit notes
• Ad-hoc duties assigned by Superior.

Job Requirement:

• At least a Higher Nitec or Diploma in Business Studies/ Administration
• At least 1 year experience in customer services and support
• Excellent organizational and time management skills.
• Experience with administrative tasks and documentation processing.
• Proficient in Microsoft office and Zoom platforms.
• Excellent stakeholder management
• Ability to adapt and navigate changes
• Ability to manage multiple tasks and meet deadlines.
• Strong attention to detail and accuracy.
• Experience in salesforce and learning industry preferred.

• Location: Kaki Bukit (Office)
• Working hours: 8.30am - 6.00pm (Mon - Fri)
• Salary: $2,200 to $2,800 (depends on exp)

Job Scope:

• Answering service calls
• Co-ordination works between suppliers, client and service team
• Scheduling appointments for all service calls and maintenance work
• Quotation for service works, maintenance and following up on the status
• Procurement for service works and maintenance related equipment once confirm
• Do filing for all service-related documents
• Receiving of goods
• Consolidating service/maintenance report for submission
• Checking and replying email daily
• Monthly Report on Billings for Management's Review
• Direct reporting to Project Director for daily paper works, co-ordination and other assigned jobs.

Requirements:

• Able to work overtime when require.
• Able to start work immediate or within short notice

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job description

• Deliver good and professional customer service when taking orders
• Maintain the cleanliness and tidiness of the work area and the outlet at all times.
• Other ad-hoc duties as assigned.

Job Requirements:

• Customer focused and well-mannered with an awesome personality;
• Able to commit weekends and public holidays;
• Able to start on short notice;
• Able to working in a fast paced environment
• Candidates with no experience and are willing to learn are welcome to apply

We are seeking Patient Service Officers who are deeply committed to the healthcare sector and wish to contribute to enhancing patients' lives. This role involves delivering exceptional non-clinical patient care at our cancer centers, requiring strong interpersonal skills to interact with both patients and doctors.

Key Responsibilities:

• Facilitating appointments with doctors and coordinating associated diagnostic services for patients and their families.
• Assisting patients with registration, billing, and handling inquiries related to insurance claims.
• Verifying and accurately recording patients' information in the Clinic's system.
• Providing guidance on private health insurance coverage and Medisave requirements to ensure smooth processing of claims.

Requirements:

• Diploma in Business Administration, Customer Service, or equivalent field.
• Minimum of 2 years of work experience, preferably in the healthcare industry.
• Proactive in addressing patients' needs, with strong communication skills to collaborate effectively within the team and achieve organizational goals.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd | EA License No. 20C0270

TEY WEI JIAN | EA Registration No. R24120855