Total 7,018 executive officer job vacancies in Customer Service category in Singapore

Our client is Singapore’s leading sustainability-driven energy company. They are looking for a Customer Relations Officer to join their Sales team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Achieve individual sales targets and contribute to team targets.
• Handle walk-in and phone inquiries professionally, providing detailed product information.
• Engage in direct marketing activities to generate sales.
• Actively participate in outdoor sales activities and roadshows.
• Handle counter duties, including cashiering.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Responsibilities:

• Manage the service delivery of shared IT services to stakeholders and ensure SLA and customer satisfactory level KPI are met.
• Managing a service desk which coordinate and update the progress of the Service Request, System Change and Enhancement from various stakeholders
• Provide assistance and liaise with maintenance contractors in the area of IT service request, change and incident management for Data Centre Operations, Technical Services and IT Infrastructure aspect.
• Ensure customer requirements are handled through proper service management techniques where best practices and processes are applied, including timely reporting and status updates to stakeholders
• Manage of IT operational risk and issues, system performance and availability.
• Oversee lifecycle maintenance activities of hardware and software includes preventive maintenance, and product life span.
• Assist in managing operating expenses of IT resource and service-related expenses.
• Review and recommend procedures, processes and policies to enhance data center operations and service delivery to all stakeholders.
• Maintain the operation certification standards and involve all IT audits and assessments.
• Assist in Business Continuity and IT Disaster Recovery activities and planning
• Involve project management (including new initiatives) to ensure all timeline is meet.
• Liaise with vendors for IT-related matters.
• Able to support after office hours (Include Sat , Sun & PH) for incident or downtime for maintenance.
• Any other relevant adhoc duties as assigned.

Requirements:

• Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
• At least 3 years’ experience in IT operations, service delivery and management or service desk management
• Strong understanding of system and network operations standards and knowledge, with ITIL certification will be advantageous
• Resourceful, excellent analytical and problem-solving skills
• Good communication, writing and presentation skills
• Self-learner and able to work independently
• Good interpersonal, resourceful, analytical and good problem-solving skill
• Strong verbal and written communication skills.

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

This is a 12 months contract assigned to our clients

Work Location: Suntec

Salary Range : $2,500-$3,000

Singaporean Only

Shift Work Schedule

1. Comfortable with rotational shift and night shift

2. 44 hours per week (5.5 days of work)

3. Mon-Sun (including public holiday)

Job Description

1. Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email

and webchat

2. Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and

concerns

3. Guide callers in navigating the client website and using the available services

4. Gather customer feedback and sentiments and escalate to the relevant parties for further actions

5. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions

with customers

6. Maintains and improves service level quality by adhering to standards and guidelines

7. Handle ad hoc duties as required

Skills Required

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre /

Service Desk agents are preferred.

5. Fast paced environment (can handle 50 calls per day)

Our company is a cutting edge and innovative therapy centre located in the heart of Orchard Road. You will be working with a team of Allied Health Professionals with the mission of helping as many people as possible and to provide high quality therapy services to our clients.

We are looking for motivated and compassionate admin/ customer service individual to join our expanding team in a fast-paced energetic environment.

The ideal candidate would be:

• Degree / Diploma holders in any discipline.
• 5 days’ week .
• Able to work Tuesday to Friday 9am to 7pm. Saturday 9am to 6pm.
• Strong communication skills and comfortable interacting as a front-line staff.
• Proficiency in MS Office and strong office administration skills
• A good team player with good interpersonal & conflict resolution skills.
• Patient, understanding and able to display professionalism in handling & receiving clients.
• The ideal candidate will have prior experience in a similar setting.
• Able to start as soon as possible.

The Job:

• To perform reception, registrations, walk in and administration of client visits in a dynamic environment.
• Answer phone calls and emails regarding our services.
• Manage calendars and appointments scheduling for a team of psychologists, speech & occupational therapists.
• Cashiering and collection of payments.
• Provide admin support in all aspects of clinic operations and good follow up on emails and calls received.
• Exceptional customer service delivered in a timely manner.
• Work as part of the administrative team in a fun and multi-cultural environment.

Interested parties, please send your RESUME with current & expected salary & date available to [email protected]. We regret only shortlisted applicants will be notified.

More information: www.dynamics.com.sg.

Job Description:

Handle customer appointments booking, incoming call & register customers

Handle check out transactions on the computer system

Provide excellent customer service and treatment recommendation to customers

Relationship building with existing and new customers to maximize sale opportunities

Handle customer problem and feedback

Deliver professional consultation and evaluation of customers’ needs

Follow up consultation with customers with regards to their treatments and products purchased

Job Requirement:

Pleasant personality and have great patience

Able to handle counter system

Good in communication

Relevant work experience preferred

Must be able to work on weekends and public holidays

· Cashiering duties;

· Guide residents to make S&CC payment on e-platforms;

· Attend to residents on feedback matters as part of the front line customer service team;

· Assist in cases creation in the system;

· Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system;

· Liaise with other team members from other departments pertaining to the feedback or queries cases;

· Assist with Facilities Booking matters;

· House visits;

· Any other duties assigned by the Supervisor.

Salary: $2300 to $3000
Working hours: Mon to Fri (8.30am to 5.30pm) | Sat (Occasionally, half day)
Working Location: Orchard Boulevard

Role descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Customer Service Manager - Full Time

Position level: Junior Executive

Job Specialization: Customer Care

Job Role: Customer Care Officer

Requirements

- Candidate must possess at least Secondary School/"O" Level in any field

- Required language(s): English and Mandarin

- At least 1 Year(s) of working experience in the related field is required for this position

- Required Skill(s): Positive Attitude, Phone Manner, Highly motivated, Friendly

- Have basic to intermediate computer knowledge

- Preferably Junior Executive specialized in Customer Service or equivalent

- Immediate Position

Working Condition

Work location: Singapore

Monthly Salary: $2,400 - $3,800

Incentives & Bonus: Performance-based

Working Days: 5 Days work week (Mon - Fri), Office Hours: 9am - 6pm

Fast-paced working environment

Education

Education Level: Minimum ‘O’ Level

Skills required

Positive Attitude, Phone Manner, Passion for Account managing, and Social Media savvy is a plus

**IMMEDIATE POSITION

**SG/PR only

Only shortlisted candidates will be notified

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Customer Service Executive
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 days (Mon-Fri; 8 AM-5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond to and follow up with customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/compliance and inspection statuses.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your Supervisor.
• Adhere to safety rules and WSH Risk Assessment measures, avoiding any unsafe acts.
• Use of personal protective equipment provided, to ensure safety while working.
• Help protect the environment and comply with policy statements by preventing pollution and promoting sustainability.
• Carry out any other assigned tasks.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Officer.

Customer Service Officers are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

Job responsibility:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment

Requirements:

• Training will be provided
• Proficient in standard English (required)
• Customer-oriented (required)
• Bilingualism is an advantage
• 5-day work week
• 1 weekend and 1 weekday off
• Able to start work immediately
• Workplace location: 1 Marine Parade Central #13-05, Parkway Centre Singapore 449408

Benefits:

• Salary: $2400
• Progressive salary increment
• 13th-month bonus
• Incentives and rewards
• Personal accident insurance
• Hospitalisation insurance
• Life insurance
• Career advancement, management trainee track included

Important: Please email your resume and recent photograph directly to [email protected]

Please only apply if you meet the requirements.

Only short-listed candidates will be contacted for an interview.

Basic Functions:

· Answer telephone calls and carry out various reception and admin duties.

· Approach customers and attend to their needs.

Duties & Responsibilities:

· Answer and redirect incoming calls in a polite and pleasant manner.

· Greet customers promptly, identify their needs and direct them to the appropriate personnel.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Responsible for achieving significant aftermarket sales objectives and providing exceptional customer service.
• Vital role in assisting Services & Support to attain crucial growth objectives and in contributing to the Sales Strategy for sustainable expansion.
• Manage portfolio of customer accounts and overseeing the monitoring and reporting of sales targets.
• Supervise order management process including AOG and managing regional Customer enquiries.
• Assist customers with AOG requirements in accordance with the company's commitment to timely responses for AOG situations.

Requirements:

• Diploma in Business Administration/Aviation or equivalent.
• At least 2 years of Sales experience in Aerospace industry.
• Proficient in SAP and MS Excel.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

AFTERSHOCK PC is a leading Gaming PC company headquartered in Singapore with Markets in Australia and Malaysia. We focus on building the best custom-built PCs used by gamers, enthusiasts and performance users and are committed to deliver industry leading customer service.

As a Customer Service Officer, you will be expected to communicate professionally, determining the nature and purpose of their enquires. Ensure customers’ requests and queries are attended to promptly, politely, and efficiently.

Job Responsibilities:

-Manage and provide customer service support via Emails to resolve client queries
-Understand customers' needs and provide appropriate/ customized solutions
-Ensure information such as production information, pricing and promotion are up to date
-Handle day-to day operational tasks of the retail store
-Process payment transaction

Job Requirements:

-Service-oriented, positive attitude and willing to learn
-Be informed of the news and trends of the PC market is an added advantage
-On-the-job training will be provided

Working hours: 5-days work week (4 weekdays + 1 Saturday, From 11am-8pm)

Roles & Responsibilities

We are looking for candidates who possess integrity, a pleasant personality and strong inter-personal skills to join our expanding team.
Job Requirements:
To receive and register
To collect payment, dispense products / booking of next appointment.
To attend to Client requests and queries appointments, and services via phone calls, SMS / whatsapp messages / emails.
To handle end-day closing / settlement.
Taking of minutes during department meetings.
Any other ad-hoc duties assigned by the managers.

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Upcoming Havelock MRT Station (TE16) just outside our office

Job Summary:

The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality satisfaction.

Job Description:

• Effectively handle and manage customers’ feedbacks and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Responsible for front-office and back-office duties which includes customer enquiries, quotations, order processing and fulfilment
• Work closely with team members to ensure accurate and timely delivery of services
• Participate actively in the customer retention program and strategy
• Tracks and assist in collection of outstanding payments in relation to the income generated from your department
• Ad-hoc duties such as billing and filing
• Perform other duties or projects assigned

Requirements:

• Minimum Diploma and 3 years of experience in service-related industry
• Meticulous, organised and an effective team player
• Good command of English and Chinese, written and spoken, to liaise with English and Chinese speaking clients
• Immediate commencement

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics/ Transportation
• Position Title: Customer Service Officer
• Working Location: Penjuru Road
• Working Hours: 5.5 days (Mon to Fri, 9 am – 6 pm; Sat 9 am – 1 pm// 5.25 days after probation)
• Salary Package: Up to $3,000 + Allowance + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Develop and enhance customer relationships.
• Conduct and ensure total accuracy in inventory management through cycle counts and record keeping for all inbound and outbound activities.
• Address discrepancies in shipments and inventory with customers weekly.
• Process orders and shipments precisely, following customer and managerial directives.
• Collaborate with Warehouse Operations for prompt and correct inventory transactions.
• Perform other related duties as assigned by the warehouse manager.

APPLY NOW!!!

• Minimum GCE “O” level with at least 1 year of related working experience.
• Training is provided for inexperienced candidates.
• Able to handle physical warehouse tasks as and when needed.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66151 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Requirements:

• Diploma/Degree in IT or equivalent
• Must have minimum 1 year of call center experience
• Must know how to handle incoming contacts (via Calls, Emails, digital platforms, Call-Back Requests).
• Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role.
• Excellent written and verbal communications skills

The Customer Service Executive is responsible for providing administrative support in fulfilling customer orders and needs. He or She has to establish a good rapport with customers and internally amongst co-workers.

• Handle all incoming phone calls and emails.
• Plan and coordinate daily deliveries and collections.
• Process sales orders, delivery notes, invoices, quotations, debit notes and credit notes.
• Follow-up and respond promptly on customers' enquires.
• Work closely with vendors such as Warehouse, Transporters, Shipping agents to resolve customers' issues.
• Assist with generating daily invoices.
• Follow up with customers on outstanding AR.
• Provide Administrative support to the Sales.
• Experience in freight forwarding will be an added advantage

Responsibilities:

• Oversee the call center department.
• Handle incoming calls and feedback from emails or texts.
• Communicate with suppliers and customers.
• Coordinate with suppliers and schedule meetings with them to complete orders
• Arrange and oversee communications, reports, or paperwork with clients and suppliers.
• File a report for any booking system errors.
• Additional ad hoc tasks.

Requirements:

• Degree or Diploma in relevant studies
• At least 4-5 years of customer service experience
• Experience in customer service with tech companies is preferred

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

COMPANY PROFILE

Hasselhoff Op Pte Ltd is the owner/ employer of the employees of Travelodge Harbourfront Hotel, Singapore.

Travelodge Hotels Asia (TLA) is a hotel management and franchise company responsible for the development of hotels in Asia under the globally-recognised Travelodge brand. Headquartered in Singapore, TLA is a wholly-owned subsidiary of the SGX-listed ICP Ltd.

As a company, TLA’s purpose is to enable travel for everyone, which is why we are focused on designing and operating mid-scale hotels in key destinations and capital cities across Asia. We are one of the fastest growing hotel companies in the region, with 14 hotels in 10 cities in under three years.

Now welcoming guests in Bangkok, Batam, Hong Kong, Ipoh, Kuala Lumpur, Osaka, Pattaya, Penang, Singapore and Seoul, we aim to grow to 50 hotels by 2025. We would love to welcome more passionate individuals excited about working in the travel and hospitality sector to join us on our journey of growth.

JOB OVERVIEW

The Guest Service cum Reservation Executive is responsible for all aspects of the reservation and operator role in day-to-day hotel operations, and assisting in hotel administration tasks related to Operations.

RESPONSIBILITIES (Guest Services):

· Responsible for all internal and external telephone, email, internet and ‘in person’ enquiries

· Working closely with Sales department to maximise revenue by converting enquiries, recognising business prospects and opportunities to upsell rooms and services, while preventing overbooking situations

· Follow up on any cancellation and processing of refunds, monitoring guest complains / feedback and drop-off trends to provide timely feedback to facilitate service improvement

· Exercise effective listening to capture relevant information and provide a premium experience for the guest

· Ensure all guest requests are effectively delivered to Housekeeping and Front Office, and that follow up is completed punctually to ensure guest expectations are met

· Liaise with all departments to ensure the best services is provided to our customers

· Process all guest check-ins and check-outs, verifying guest identity, form of payment, assigning room, and activating/ issuing room key

· Enter TravelodgeR Rewards information

· Ensure rates match market codes, document exceptions

· Compile and review daily reports/ logs/ contingency lists

· Complete cashier and closing reports (accurate cashier record, including process all payment types, vouchers, paid out, balance and drop receipts & others)

· Perform all other duties assigned by Supervisor or Management

RESPONSIBILITIES (Reservation):

· Ensure all the phone calls and emails (group, reservation and enquiry) are attended promptly and professionally

· Receives guest requests then work with other departments to ensure requests are delivered

· Responsible for updating of all reservation information into property management system accurately and promptly, while following up with traces allocated to reservation team

· Responsible for checking arrival booking 1 day in advance to ensure that all reservation information and correspondences are accurate in system

· Perform prepayment if room reservations under non-refundable for travel agent or online travel agent

· Be familiar with the rate structure and offers, allotments, cancellation policy and other terms and conditions

· Logs all wake-up call requests and performs wake-up call services, if any

· Assist in any other duties when required

QUALIFICATIONS & REQUIREMENTS

Qualifications:

· Diploma in hospitality or tourism management or a related field with experience.

Experience:

· Minimum 1 year’ experience working in the same capacity

Personal qualities & attributes:

· Able to work on rotating shift, weekends, and PH

· Team player who is organised and able to work independently

· Outstanding communication and people skills

· Detailed oriented and strong customer service skills

· Can motivate fellow team members

· Mature, responsible and takes ownership

· Able to identify problems and issues in a pre-emptive manner, and escalate them to superior promptly

· Meticulous with strong attention to details with good follow-up

Work Location:

50 Telok Blangah Road, 098828 Singapore

Job opportunity:

• Opportunity to work for a Reputable Company!
• Salary up to $3000
• 5.5 work days (Shift work)
• Night Shift allowance up to $300 per month
• 12 Months Contract
• Location: Suntec Tower 2

The Talent:

• Minimum O Levels graduate
• At least 1 year of inbound call centre experience, ideally handling government projects
• Comfortable with rotational shifts (including weekends and PHs)

Job Description

• Handle first level enquires, primarily incoming calls through our hot-lines or other channels such as email and webchat
• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner
• Ensure proper documentation and notification to follow up of all incidents
• Reach out to clients who leave callbacks
• Handle emails as assigned by team leader

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted

• Responsible for achieving significant aftermarket sales objectives and providing exceptional customer service.
• Vital role in assisting Services & Support to attain crucial growth objectives and in contributing to the Sales Strategy for sustainable expansion.
• Manage portfolio of customer accounts and overseeing the monitoring and reporting of sales targets.
• Supervise order management process including AOG and managing regional Customer enquiries.
• Assist customers with AOG requirements in accordance with the company's commitment to timely responses for AOG situations.

Requirements:

• Diploma in Business Administration/Aviation or equivalent.
• At least 2 years of Sales experience in Aerospace industry.
• Proficient in SAP and MS Excel.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Information:

Salary: $2,800-$3,000

Mon-Fri; 8.30am = 5.15pm

Responsibilities:

• Answering customer's enquiries and transferring of call
• Attending to email and whatsapp as adminster reception at the counter
• Attend to walk-in customer's enquiries
• Assist service job such as assigning job to technician and fixed appointment
• Assist customers at showroom and spare part purchase
• Assist supervisor in service system operation
• Prepare monthly warranty cards to mail customers
• submit warranty payment to finance

Requirements:

• GCE"O" Level and above
• At least 1-2 years in related experience
• Computer literacy
• Able to work overtime and pressure

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

EA License Number: 19C9998

Workstone Pte Ltd